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HomeMy WebLinkAboutIR 8510 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 8510 TK July 29, 2003 * To the Mayor and Members of the City Council Page 1 of 2 i4'3 SUBJECT: WATER INFORMATION TECHNOLOGY PROGRAM As a result of the events of September 11, 2001, the Water Department has significantly improved security measures at its facilities. Concerns about existing security, disaster planning, and business models/processes continue to be a priority for the department. In April 2002, a peer review committee (QualServe) comprised of participants from the American Water Works Association and Water Environment Federation completed a comparative analysis of the Water Department. The analysis compared Fort Worth to best practices of more than two hundred other US water utilities in twenty-six business process categories. The analysis report specifically recommended funding investments in a Geographical Information System (GIS) and a Maintenance Management System (MMS) in addition to improved security measures. The United States Environmental Protection Agency (USEPA) and the Government Accounting Standards Board No. 34 (GASB34), requires governmental agencies to ascertain and record the condition of all its assets. To address these regulatory requirements and resolve existing operational � reporting limitations, the new GIS and MMS systems must be implemented and integrated with the identified system security measures. Water Information Technology Program Scope This program supports the following processes: Network Security— Two independent vulnerability assessments were performed within the last year. Within these assessments, common vulnerabilities to information systems operated by the Water Department were identified and a series of recommendations were identified. To,further secure our current systems from potential network intrusion (both internal and external), the program will implement these recommendations. Geographical Information System Process— The new GIS system will enable the migration of paper- based water and sewer data to the City's existing electronic-based Geographic Information System (GIS). The utilization of the City's existing GIS will allow the Water Department to centrally maintain and electronically store the system design drawings, GPS (Global Positioning System) data and other key asset attributes will be used to support the GASB34 and USEPA reporting requirements. The Water Department is currently working with the Engineering Department to collect GPS attribute information for the existing water and sewer systems. This information can also be used to geographically illustrate patterns associated with the data, such as infrastructure age profiles and asset performance data such as water main breaks and sewer blockages in support of the proposed bond program. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 8510 July 29, 2003 To the Mayor and Members of the City Council 4", Page 2 of 2 W SUBJECT: WATER INFORMATION TECHNOLOGY PROGRAM Maintenance Management System Process— The new system will replace three mainframe systems (water work orders, sewer work orders, and inventory system), and other, independent databases. The new system will centrally maintain and electronically store the historical information of an asset (i.e. fire hydrant, manhole, or pipe). This information will help determine whether to repair, rehabilitate, or replace the asset and to develop improved maintenance strategies as part of an enhanced level of customer service. The system will also schedule operations; personnel work activities, and inventory management more efficiently. This system will be coordinated with the recently installed system at the Tarrant Regional Water District, allowing for interagency cooperation. The system can also be used to support the work order needs of other departments, including the Equipment Services Department, to provide for future Citywide compatibility. Program Cost Benefit Much of this program's implementation will utilize existing City staff. To ensure quality system selection/configuration, industry best practices, and a timely implementation will require the assistance of several City departments and private companies. Each firm will be industry or product experts in their respective fields. This program will also meet City of Fort Worth Minority and Women Owned Business goals. Implementation of the security, GIS, and Maintenance Management systems represent the first phase of a planned, multi-year Water IT Program. The cost associated with phase I is estimated at $2,802,743 and includes software acquisition and program management activities. Implementation of the full, 5-year program is expected to cost$8.39 million. Following the two-year implementation of phase I activities, the department will be able to evaluate the effectiveness of the program and determine if future phases will be undertaken. Future Staff Action Staff anticipates bringing forward an M&C in two weeks recommending the award of an engineering contract to assist the City in implementing the needed security, GIS and Maintenance Management Systems. Should you have any questions regarding the proposed program, please let me know. Gary ry W." ackso C it y Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS