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HomeMy WebLinkAboutIR 8592 INFORMAL. REPORT TO CITY COUNCIL MEMBERS No. 8592 April 27, 2004 To the Mayor and Members of the City Council SUBJECT: OPEN RECORDS/PUBLIC INFORMATION RESPONSE UPDATE The purpose of this report is to provide an update to City Council on the management of open records and public information requests. The Records and Information Management Office performs the receipt, distribution, and tracking of public information requests received by the City, with systematic review for release performed by the City Attorney's Office. The mission of the City's open records/public information program is to ensure the security and integrity of information being released from the City and to make the City more responsive to the public. The volume of requests for public information received by the City continues to grow, up 26.5 % from this point last fiscal year. March 2.004 exceeded all previous months on record. There are three primary reasons for this increase. 1. The public and press continue to grow in their awareness of, and interest in, the provisions of Offt, the Public Information Act. This is a clearly quantifiable, statewide trend. 2. Requests not previously recognized as naturally falling under the provisions and obligations of the Act are now being handled with proper attention and care. 3. Requests for information previously handled casually by departments are now being centrally logged and tracked with increased efficiency, including the use of facsimile and electronic scanning. The Records and Information Management Office strives to ensure not only basic statutory compliance, but also measurable efficiency, in responding to public information requests. Public information requests vary in volume, scope, and complexity, and the maximum initial response time allowed by law is ten business days. Records Management practices same-day distribution for all requests received during business hours and actively follows up with departments after eight business days for a status report on all incomplete requests to ensure a response from the City within its statutory deadline of 10 business days. Attached is a breakdown of departmental public information requests received by the City thus far in Fiscal 2003/2004, with rounded percentages. Also included are monthly, average, and comparative totals. This report is submitted for informational purposes. Should you have any questions, please contact Doug Jones, Records Manager, at 392-2437. a ry Jac City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS City of Fort Worth Public Information Request Statistics Mid-Year FY2003-2004 Request Volume Totals by Month Daily Avg. IT Solutions (PD) 521 32% 2003 October 287 12.5 day Police 294 18% November 186 10.3 day Development 214 13% December 209 9.5 day Fire 179 11% 2004 January 277 13.8 day Human Resources 148 9% February 281 14.0 day Environmental Mgmt. 137 8% March 372 16.2 day Code Compliance 109 7% TPW 57 4% Municipal Court 37 2% Water 36 2% Community Relations 28 2% Health 28 2% Finance 21 1% Mid-Year Daily IT Solutions 15 1% Total Avg. Engineering 13 1% FY 2004 1612 12.8 CM0 10 1% FY 2003 1273 10.2 Legal 10 1% Percentage Increase 26.5% City Secretary's Office 5 <1% Budget 4 <11% Housing 2 <11% PUBLIC INFORMATION REQUESTS Internal Audit 2 <11% 400 Library 2 <11% 350 300 PALS 2 <11% 250 Public Events 2 <11% 200 150 Retirement Office 2 <11% 100 Aviation 1 <11% 50 0 IT Solutions (CS) 1 <11% E 2 <1% E U. Planning I z 0