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HomeMy WebLinkAboutContract 63536Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 CSC No. 63536 FORI" T WORTH, VENDOR SERVICES AGREEMENT This VENDOR SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH ("City"), a Texas home rule municipal corporation, acting by and through its duly authorized Assistant City Manager, and Patriot Consulting Technology Group, LLC ("Vendor"), and acting by and through its duly authorized representative, each individually referred to as a "party" and collectively referred to as the "parties." 1. Scope of Services. This service will facilitate the seamless transition of our organization's identity and access management system from Okta to Microsoft Entra ID (formerly Azure AD). ("Services"), which are set forth in more detail in Exhibit "A," attached hereto and incorporated herein for all purposes. 2. Term. The initial term of this Agreement is for 1 year(s), beginning on the date that this Agreement is executed by the City's Assistant City Manager ("Effective Date"), unless terminated earlier in accordance with this Agreement ("Initial Term"). City will have the option, in its sole discretion, to renew this Agreement under the same terms and conditions, for up to 4 one-year renewal option(s) (each a "Renewal Term"). 3. Compensation. 3.1 Total compensation under this Agreement will not exceed one hundred thousand Dollars. ($100,000.00). See Exhibit A for Pricing. 3.2 City will pay Vendor in accordance with the Prompt Payment Act (Chapter 2251 of the Texas Government Code) and provisions of this Agreement, including Exhibit `B," which is attached hereto and incorporated herein for all purposes. 3.3 Vendor will not perform any additional services or bill for expenses incurred for City not specified by this Agreement unless City requests and approves in writing the additional costs for such services. City will not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. 4. Termination. 4.1. Written Notice. City or Vendor may terminate this Agreement at any time and for any reason by providing the other party with 30 days' written notice of termination. 4.2 Non -appropriation of Funds. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and this Agreement will terminate on the last day of the fiscal period for which OFFICIAL RECORD Vendor Services Agreement CITY SECRETARY Page 1 of 11 FT. WORTH, TX Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 appropriations were received without penalty or expense to City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, City will pay Vendor for services actually rendered up to the effective date of termination and Vendor will continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Vendor will provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Vendor has received access to City Information or data as a requirement to perform services hereunder, Vendor will return all City provided data to City in a machine readable format or other format deemed acceptable to City. 5. Disclosure of Conflicts and Confidential Information. 5.1 Disclosure of Conflicts. Vendor hereby warrants to City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Vendor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information. Vendor, for itself and its officers, agents and employees, agrees that it will treat all information provided to it by City ("City Information") as confidential and will not disclose any such information to a third party without the prior written approval of City. 5.3 Public Information Act. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. In the event there is a request for information marked Confidential or Proprietary, City will promptly notify Vendor. It will be the responsibility of Vendor to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 5.4 Unauthorized Access. Vendor must store and maintain City Information in a secure manner and will not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Vendor must notify City immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Vendor will, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and will fully cooperate with City to protect such City Information from further unauthorized disclosure. 6. Right to Audit. Vendor agrees that City will, until the expiration of three (3) years after final payment under this Agreement, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records, including, but not limited to, all electronic records, of Vendor involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that City will have access during normal working hours to all necessary Vendor facilities and will be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City will give Vendor reasonable advance notice of intended audits. Indeuendent Contractor. It is expressly understood and agreed that Vendor will operate Vendor Services Agreement Page 2 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 as an independent contractor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement, Vendor will have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, Vendors, and subcontractors. Vendor acknowledges that the doctrine of respondent superior will not apply as between City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants, contractors, and subcontractors. Vendor further agrees that nothing herein will be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that City will in no way be considered a Co -employer or a Joint employer of Vendor or any officers, agents, servants, employees, contractors, or subcontractors. Neither Vendor, nor any officers, agents, servants, employees, contractors, or subcontractors of Vendor will be entitled to any employment benefits from City. Vendor will be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees, or contractors. Liabilitv and Indemnification. 8.1 LIABILITY - VENDOR WILL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND PERSONAL INJURY, INCLUDING, INCLUDING, BUT NOT LIMITED TO, DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS, REPRESENTATIVES, AGENTS, SERVANTS, EMPLOYEES, CONTRACTORS, OR SUBCONTRACTORS. 8.2 GENERAL INDEMNIFICATION -VENDOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS, AND DEFEND CITY, ITS OFFICERS, AGENTS, REPRESENTATIVES, SERVANTS, AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO VENDOR'S BUSINESS AND ANY RESULTING LOST PROFITS) AND PERSONAL INJURY, INCLUDING, BUT NOT LIMITED TO, DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF VENDOR, ITS OFFICERS, AGENTS, REPREENTATIVES, SERVANTS, EMPLOYEES, CONTRACTORS, OR SUBCONTRACTORS. 8.3 INTELLECTUAL PROPERTY INDEMNIFICATION — Vendor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City's use of the software or documentation in accordance with this Agreement, it being understood that this agreement to defend, settle or pay will not apply if City modifies or misuses the software and/or documentation. So long as Vendor bears the cost and expense of payment for claims or actions against City pursuant to this section, Vendor will have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City will have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, City will have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor Services Agreement Page 3 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Vendor will fully participate and cooperate with City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, City's assumption of payment of costs or expenses will not eliminate Vendor's duty to indemnify City under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor will, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non - infringing, provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation; or (c) replace the software and documentation with equally suitable, compatible, and functionally equivalent non -infringing software and documentation at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor terminate this Agreement, and refund all amounts paid to Vendor by City, subsequent to which termination City may seek any and all remedies available to City under law. Assignment and Subcontracting. 9.1 Assignment. Vendor will not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of City. If City grants consent to an assignment, the assignee will execute a written agreement with City and Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement. Vendor will be liable for all obligations of Vendor under this Agreement prior to the effective date of the assignment. 9.2 Subcontract. If City grants consent to a subcontract, the subcontractor will execute a written agreement with Vendor referencing this Agreement under which subcontractor agrees to be bound by the duties and obligations of Vendor under this Agreement as such duties and obligations may apply. Vendor must provide City with a fully executed copy of any such subcontract. 10. Insurance. Vendor must provide City with certificate(s) of insurance documenting policies of the following types and minimum coverage limits that are to be in effect prior to commencement of any Services pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability: $1,000,000 - Each Occurrence $2,000,000 - Aggregate (b) Automobile Liability: $1,000,000 - Each occurrence on a combined single limit basis Coverage will be on any vehicle used by Vendor, or its employees, agents, or representatives in the course of providing Services under this Agreement. "Any vehicle" will be any vehicle owned, hired and non -owned. Vendor Services Agreement Page 4 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 (c) Worker's Compensation: Statutory limits according to the Texas Workers' Compensation Act or any other state workers' compensation laws where the Services are being performed Employers' liability $100,000 - Bodily Injury by accident; each accident/occurrence $100,000 - Bodily Injury by disease; each employee $500,000 - Bodily Injury by disease; policy limit (d) Professional Liability (Errors & Omissions): ® Applicable I01 N/A $1,000,000 - Each Claim Limit $1,000,000 - Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage must be claims -made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance must be submitted to City to evidence coverage. 10.2 General Requirements (a) The commercial general liability and automobile liability policies must name City as an additional insured thereon, as its interests may appear. The term City includes its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers' compensation policy must include a Waiver of Subrogation (Right of Recovery) in favor of City. (c) A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage must be provided to City. Ten (10) days' notice will be acceptable in the event of non-payment of premium. Notice must be sent to the City in accordance with the notice provision of this Agreement. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. (e) Any failure on the part of City to request required insurance documentation will not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that Vendor has obtained all required insurance will be delivered to the City prior to Vendor proceeding with any work pursuant to this Agreement. Vendor Services Agreement Page 5 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 11. Compliance with Laws, Ordinances, Rules and Regulations. Vendor agrees that in the performance of its obligations hereunder, it will comply with all applicable federal, state and local laws, ordinances, rules and regulations and that any work it produces in connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If City notifies Vendor of any violation of such laws, ordinances, rules or regulations, Vendor must immediately desist from and correct the violation. 12. Non -Discrimination Covenant. Vendor, for itself, its personal representatives, assigns, contractors, subcontractors, and successors in interest, as part of the consideration herein, agrees that in the performance of Vendor's duties and obligations hereunder, it will not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY VENDOR, ITS PERSONAL REPRESENTATIVES, ASSIGNS, CONTRACTORS, SUBCONTRACTORS, OR SUCCESSORS IN INTEREST, VENDOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13. Notices. Notices required pursuant to the provisions of this Agreement will be conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: City of Fort Worth Attn: Assistant City Manager 100 Fort Worth Trail Fort Worth, TX 76102 Facsimile: (817) 392-8654 With copy to Fort Worth City Attorney's Office at same address To VENDOR: Patriot Consulting Technology Group, LLC Rick Cox, President 17192 Murphy Avenue # 14067, Irvine, CA 92623-4067 Facsimile: N/A 14. Solicitation of Emplovees. Neither City nor Vendor will, during the term of this Agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement, without the prior written consent of the person's employer. Notwithstanding the foregoing, this provision will not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. 15. Governmental Powers. It is understood and agreed that by execution of this Agreement, City does not waive or surrender any of its governmental powers or immunities. 16. No Waiver. The failure of City or Vendor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein does not constitute a waiver of City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. Vendor Services Agreement Page 6 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 17. Governing Law / Venue. This Agreement will be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action will lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. 19. Force Maieure. City and Vendor will exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but will not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance, or regulation; acts of God; acts of the public enemy; fires; strikes; lockouts; natural disasters; wars; riots; epidemics or pandemics; government action or inaction; orders of government; material or labor restrictions by any governmental authority; transportation problems; restraints or prohibitions by any court, board, department, commission, or agency of the United States or of any States; civil disturbances; other national or regional emergencies; or any other similar cause not enumerated herein but which is beyond the reasonable control of the Party whose performance is affected (collectively, "Force Majeure Event"). The performance of any such obligation is suspended during the period of, and only to the extent of, such prevention or hindrance, provided the affected Party provides notice of the Force Majeure Event, and an explanation as to how it prevents or hinders the Party's performance, as soon as reasonably possible after the occurrence of the Force Majeure Event, with the reasonableness of such notice to be determined by the City in its sole discretion. The notice required by this section must be addressed and delivered in accordance with Section 13 of this Agreement. 20. Headings not Controlling. Headings and titles used in this Agreement are for reference purposes only, will not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision of this Agreement. 21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party will not be employed in the interpretation of this Agreement or Exhibits A, B, and C. 22. Amendments / Modifications / Extensions. No amendment, modification, or extension of this Agreement will be binding upon a party hereto unless set forth in a written instrument, which is executed by an authorized representative of each party. 23. Counterparts. This Agreement may be executed in one or more counterparts and each counterpart will, for all purposes, be deemed an original, but all such counterparts will together constitute one and the same instrument. 24. Warranty of Services. Vendor warrants that its services will be of a high quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor's option, Vendor will either (a) use commercially reasonable efforts to re -perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by City to Vendor for the nonconforming services. 25. Immigration Nationalitv Act. Vendor must verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Vendor Services Agreement Page 7 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Eligibility Verification Form (I-9). Upon request by City, Vendor will provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor must adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR WILL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, OR AGENTS. City, upon written notice to Vendor, will have the right to immediately terminate this Agreement for violations of this provision by Vendor. 26. Ownership of Work Product. City will be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation that are created, published, displayed, or produced in conjunction with the services provided under this Agreement (collectively, "Work Product"). Further, City will be the sole and exclusive owner of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product. Ownership of the Work Product will inure to the benefit of City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each copyrightable aspect of the Work Product will be considered a "work -made - for -hire" within the meaning of the Copyright Act of 1976, as amended. If and to the extent such Work Product, or any part thereof, is not considered a "work -made -for -hire" within the meaning of the Copyright Act of 1976, as amended, Vendor hereby expressly assigns to City all exclusive right, title and interest in and to the Work Product, and all copies thereof, and in and to the copyright, patent, trademark, trade secret, and all other proprietary rights therein, that City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights of retention thereto on the part of City. 27. Signature Authoritv. The person signing this Agreement hereby warrants that they have the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement and any amendment hereto, may be executed by any authorized representative of Vendor. Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 28. Change in Comvanv Name or Ownership. Vendor must notify City's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Vendor or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director's resolution approving the action, or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 29. No Bovcott of Israel. If Vendor has fewer than 10 employees or this Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2271 of the Texas Government Code, the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" has the meanings ascribed to those terms in Section 2271 of the Texas Government Code. By signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the Agreement. 30. Prohibition on Bovcotting Energv Companies. Vendor acknowledges that in accordance with Chapter 2276 of the Texas Government Code, the City is prohibited from entering into a contract for Vendor Services Agreement Page 8 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the Vendor that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. To the extent that Chapter 2276 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. 31. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the Vendor that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. 32. Electronic Signatures. This Agreement may be executed by electronic signature, which will be considered as an original signature for all purposes and have the same force and effect as an original signature. For these purposes, "electronic signature" means electronically scanned and transmitted versions (e.g. via pdf file or facsimile transmission) of an original signature, or signatures electronically inserted via software such as Adobe Sign. 33. Entirety of Agreement. This Agreement contains the entire understanding and agreement between City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. (signature page follows) Vendor Services Agreement Page 9 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 IN WITNESS WHEREOF, the parties hereto have executed this Agreement in multiples. City: By: Dianna Giordano (Jun 26, 2025 13:21 CDT) Name: Dianna Giordano Title: Assistant City Manager Date: 06/26/2025 Vendor: By: FRSigned by: " Coaz _... Name: Ri ck Cox Title: President Date: 6/20/202 5 FOR CITY OF FORT WORTH INTERNAL PROCESSES: Approval Recommended: Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration 4 of this contract, including ensuring all By: performance and reporting requirements. Name: Kevin Gunn Title: Director, IT Solutions t6LL� By: Sudong Lee (Jun 20, 202516:23 CDT) Approved as to Form and Legality: Name: Sudong Lee Title: Sr. IT Solutions Manager By: City Secretary: FORT°�a p oF000 oa,, �yaao Name: Hye Won Kim Title: Assistant City Attorney ago c9op oo°a���zog4a By: Contract Authorization: Name: Jannette Goodall M&C: N/A Title: City Secretary Form 1295: N/A OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Vendor Services Agreement Page 10 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Vendor Services Agreement Page 11 of 11 Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 SecureShield365 Order Form Select An Offer ❑X ❑ Audit + Hardening of 970+ M365 settings with Remediation Monthly Report of significant changes in Microsoft 365 NE`..: Audit & Hardening of Azure OKTA to Entra App Migration (20 apps) OKTA to Entra App Migration (70 apps) Configuration Drift Analysis Incident Response for M365 CIS, NIST 800-53, ISO 27001, PCI SOC2 or HITRUST Cross mapping M365 Security Health Checks Patriot Academi, Full Intune Deployment Level 3 support for M365 Defender, Identity, Purview and Intune Total uptional uptional V I N/A N/A Optional Optional Optional V Optional Optional Optional I Optional Optional I Optional $49,992 $124,992 Vk/ PATRIOT CONSULTING 4ePATRIOT CONSULTING Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Terms of Service • Service Duration is 12 Months (20% discount is available for 3-year agreement) • Support Hours can be used for M365 Defender, Identity, Purview, and Intune (See service catalog, separate attachment) • Patriot will invoice the City of Fort Worth for the entire agreement amount of $49,992 on January 1st, 2026. However, the contract term for this agreement will begin on 7/1/2025 and expire on 6/30/2026. o This continued service will be for the Audit + Hardening with Remediation and M365 Security Health Checks • OKTA to Entra App Migration is defined in Appendix A • No partial Service Duration refunds or credits. • Payment Terms Net 30. Overdue payment subject to a 2.5% late fee. • This quote for services is valid for 30 days. • For detailed terms of service, see SecureShield365 Terms of Service https://bit.lv/Secureshield365Terms The Terms of Service includes all possible configuration choices, however, the selections made in this pricing sheet take precedence. 4ePATRIOT CONSULTING Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Start Date Patriot will begin this agreement on a mutually agreeable start date. For planning purposes, Patriot recommends a two -week lead time between receipt of a signed contract and when Patriot is prepared to begin work. City of Fort Worth start date: Project main contact/lead name: Project main contact/lead email: Project main contact/lead phone: Invoice main contact/lead email: PO# (N/A if not required): Acceptance If the terms of this engagement are acceptable to City of Fort Worth, please sign below and email this document to orders@patriotconsultingtech.com. �l Dianna Giordano 06/26/2025 Dianna Giordano (Jun 26, 202513:21 CDT) City of Fort Worth Name/Title Date FR Signed by: " C" Ri ck Cox President --------------- Patriot Consulting Name/Title 6/20/2025 Date 4ePATRIOT CONSULTING Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Appendix A Discovery Client to provide Patriot with the list of applications to migrate from OKTA to Entra (Maximum of 20 OR 70 Applications) Patriot will need at least read-only access to the OKTA administrative portal o An API Token will be created to run the OKTA discovery Tool o An Entra ID app registration with specific permissions for migration will be created for the migration Patriot will determine which applications are found in the Azure Gallery, and which applications require custom SAML configuration. Client to determine which applications require notification to end -users. In the cases where end -user notification is required, Client will identify the application's business stakeholder. The stakeholder is the business point of contact for the application who is responsible for authorizing the SSO change. Patriot will review the Current OKTA configuration Patriot will also review Entra ID Connect implementation o If an Upgrade is required of the current Entra ID Connect, Patriot will assist with upgrading the agent o Password Hash Sync will be the topology created for identities Deliverables The following deliverables are required to exit the Discovery phase, before proceeding to the Planning phase: ■ Client Deliverable: List of Applications by application stakeholder name, and cutover window (date/time). ■ Patriot Deliverable: Patriot will update the Client Deliverable to include a column that identifies which applications are found in Azure Application Gallery. Over the course of the project this worksheet will include the external vendor contact information and other details related to each application. OKTA migration tool As a Microsoft Security partner, Patriot will be responsible for setup and deployment of the OKTA Migration Tool Patriot will need at least read-only access to the OKTA tenant An API Token will need to be created to run the OKTA discovery Tool An Entra ID app registration with specific permissions for migration will also need to be created for the migration 4ePATRIOT CONSULTING Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 Planning Patriot Entra ID SSO Engineer will perform envisioning of Entra ID client and admin experience Patriot and Client will meet to discuss the project schedule. Client Project Manager will create a project plan after planning sessions have been completed Client to develop communication plans for each application Client to provide App Targeting information (based on Dynamic Rules or Group Membership) o Patriot to assist client with creating Dynamic Group assignment as required Planning Meetings to deep dive on the following: o Password Hash Synchronization o Conditional Access Policies o M Iti-Factor Authentication o Identity Types (Guest, member, contractor, employee) - Client Application Stakeholder will identify the communication recipient list for each application to prepare for sending notifications to end users about the change. Identity Review - Patriot to review current identity management structure o User creation / Onboarding o User updates (name change, title change, etc) o User lifecycle management Configuration - Entra ID Connect Configuration o Enable Password Hash Synchronization o Enable SSPR Write -Back - SSO Enable EmployeelD/EmployeeNumber Custom Attribute Sync if needed ■ Patriot will also review other Custom Attributes to verify if additional attributes are required Patriot will pre -stage the Azure configuration for SSO Applications There are two types of Application Configurations ■ Self -Initiated A self -initiated application configuration is where the Client has full administrative access to make changes to the SSO configuration without contacting the Application Vendor. In this case, the Client will be responsible for obtaining the administrative account with necessary permissions, along with the instructions from the Application Vendor for making the changes to the application. Patriot's responsibility will be to make changes to the Azure side of the configuration. Patriot will provide guidance to client for making changes to the Application vendor configuration on a best effort basis 4ePATRIOT CONSULTING Docusign Envelope ID: D2A75EC4-3A57-4468-972B-218D7B362847 ■ Vendor -Initiated • A vendor -initiated application configuration is where the Client does not have an administrative interface to make changes to the SSO Configuration. In this situation, the client must contact the Application Vendor to coordinate an email or phone call to exchange SSO information and coordinate the change to the application. Client will coordinate a date and time with the Application Vendor and Patriot for the configuration during a mutually agreeable time between Patriot and Application Vendor. Client Application Stakeholder will identify the communication recipient list for each application to prepare for sending notifications to end users about the change. - Entra ID MyApps Portal o Patriot to assist with setting up two (2) custom MyApps Portals to customize the login page for applications in Entra ID - Company Branding o Patriot to assist with setup guidance of Company Branding for the Microsoft login page - Browser Extensions o Patriot to assist with browser extensions for Microsoft Edge and Google Chrome - Multi -Factor Authentication (MFA) with Conditional Access o Patriot to assist client with planning a pilot group for enabling MFA with conditional access o Patriot to review the various conditional access capabilities as it relates to MFA o Patriot to assist client with planning on which settings will be evaluated o Patriot to provide download hyperlinks to MFA compatible PowerShell modules o Patriot to assist Client with configuring MFA and 3 conditional access policies per planning meeting o Patriot to assist with installing administrative PowerShell MFA modules (as necessary) o Patriot to assist client with testing MFA and conditional access policies with test group o Patriot to assist configuration of MFA using Passwordless authentication o Patriot to assist client with deploying Conditional Access policies globally (per design/plan) 4ePATRIOT CONSULTING FORT WORTHF CITY OF FORT WORTH CHAPTER 252 EXEMPTION FORM Instructions: Fill out the entire form with detailed information. Once you have completed this form, provide it to the Purchasing attorneys for review. The attorneys will review the information you have provided to determine whether an exemption to Chapter 252's bidding requirements is defensible. Failure to provide sufficient information may result in follow up questions and cause a delay in the attorney's determination. Section 1: General Information Requesting Department: Name of Contract Manager: Departmental Attorney: Item or Service sought: Goods: Service: Anticipated Amount: Vendor: Current/Prior Agreement for item/service CSC or Purchase Order #: Amount: Projected M&C Date: How will this item or service be used? Cybersecurity Sudong (SD) Lee Kevin Anders / Hye Won Kim Professional Services for Entra ID Migration & Hardening ❑X $49,992 Patriot Consulting Yes ❑ No N/A N/A N/A This service will facilitate the seamless transition of our organization's identity and access management system from Okta to Microsoft Entra ID (formerly Azure AD). The engagement will encompass the migration of 20 critical applications for Single Sign -On (SSO) and Multi -Factor Authentication (MFA) configurations for Microsoft 365, with a focus on minimizing disruption to end users. Furthermore, the service will include comprehensive security assessments and the hardening of the new identity platform, ensuring alignment with industry best practices, reducing the attack surface, and ensuring full compliance with both organizational and regulatory security standards. This service is designed to optimize Page 1 of 7 security, enhance operational efficiency, and provide a robust identity management framework for the organization. Has your department started a requisition or otherwise contacted the Purchasing Division related to obtaining this good/service? Yes ❑ No ❑X If yes, please provide requisition number or brief explanation of contact with Purchasing Division: [DETAILED DESCRIPTION] Section 2: Claimed Exemption and Justification (Other than sole source) NOTE: For sole -source exemption requests, complete Section 3. Please indicate the non -sole -source exemption you believe applies to the purchase and provide information to support its applicability. Please refer to the Exemption Primer (starting on page 5) for detailed information about common exemptions: ❑ A procurement necessary to preserve or protect the public health or safety of the City of Fort Worth's residents; ❑ A procurement necessary because of unforeseen damage to public machinery, equipment, or other property; ❑X A procurement for personal, professional, or planning services; ❑ A procurement for work that is performed and paid for by the day as the work progresses; ❑ A purchase of land or a right-of-way; ❑ Paving drainage, street widening, and other public improvements, or related matters, if at least one-third of the cost is to be paid by or through special assessments levied on property that will benefit from the improvements; ❑ A public improvement project, already in progress, authorized by the voters of the municipality, for which there is a deficiency of funds for completing the project in accordance with the plans and purposes authorized by the voters; ❑ A payment under a contract by which a developer participates in the construction of a public improvement as provided by Subchapter C, Chapter 212; ❑ Personal property sold: • at an auction by a state licensed auctioneer; Page 2 of 7 at a going out of business sale held in compliance with Subchapter F, Chapter 17, Business & Commerce Code; by a political subdivision of this state, a state agency of this state, or an entity of the federal government; or under an interlocal contract for cooperative purchasing administered by a regional planning commission established under Chapter 391; ❑ Services performed by blind or severely disabled persons; ❑ Goods purchased by a municipality for subsequent retail sale by the municipality; ❑ Electricity; or ❑ Advertising, other than legal notices. Please provide details and facts to explain why you believe the exemption applies to the purchase. You may also attach documentation to this form. Patriot Consulting Technology Group is a leading Microsoft Security Partner in the United States, specializing exclusively in Microsoft Security Solutions. Patriot Consulting has successfully led numerous migration projects for the City as a subcontractor for Microsoft. The firm deploys Microsoft Cloud technology for an average of 4 million users annually and is dedicated to providing advanced solutions within this domain. Microsoft has recognized Patriot's expertise by selecting them for the Microsoft Elite Partner Program (one of only 10 globally) and the Microsoft Security Advisory Council (one of 20 in the U.S.). Additionally, Patriot Consulting ranks as the #2 Modern Workplace "Priority Managed Partner" out of over 4,000 managed partners in the United States. The Entra ID Migration and Hardening project involves three key considerations that highlight the necessity of professional services: Specialized Knowledge Required: While our in-house team has expertise in Okta Administration, migrating from one identity platform to another —especially to Microsoft Entra ID —is typically a one-time, highly specialized effort. This migration demands expertise in cloud authentication protocols, federated identity systems, SSO and MFA integration, Microsoft cloud security models, and advanced security hardening. These areas require hands-on experience, which our team currently lacks internally, making professional services essential to ensure a smooth and secure transition. Mental and Intellectual Labor: The project involves complex tasks such as detailed planning, risk analysis, policy alignment, system reconfiguration, and security hardening. These activities require high-level intellectual effort and strategic insight, which are more effectively executed by experienced professionals who understand the nuances of this work. High -Risk Technical Environment: Incorrect execution of the migration process could result in security vulnerabilities or disrupt access to critical systems. Given the sensitive nature of identity management and the potential risks involved, it is crucial to have skilled professionals who can navigate the complexities of the technical environment and ensure a secure, error -free migration. By leveraging Patriot Consulting's expertise, the City can ensure a secure, seamless, and efficient migration to Microsoft Entra ID, minimizing risk and maximizing operational continuity. Page 3 of 7 Section 3: Claimed Sole -Source Exemption and Justification NOTE: For all non -sole -source exemption requests, complete Section 2. Please indicate the sole -source exemption you believe applies to the purchase and provide information to support its applicability. Please refer to the Exemption Primer (starting on page 5) for detailed information about common exemptions: ❑ items that are available from only one source because of patents, copyrights, secret processes, or natural monopolies; ❑ films, manuscripts, or books; ❑ gas, water, and other utility services; ❑ captive replacement parts or components for equipment; ❑ books, papers, and other library materials for a public library that are available only from the persons holding exclusive distribution rights to the materials; and ❑ management services provided by a nonprofit organization to a municipal museum, park, zoo, or other facility to which the organization has provided significant financial or other benefits; How did you determine that the item or service is only available from one source? Click or tap here to enter text. Attach screenshots and provide an explanation of any independent research you conducted, through internet searches, searching cooperatives, or discussions with others knowledgeable on the subject matter that corroborate that the item is available only from a single source. Click or tap here to enter text. Did you attach a sole source justification letter? ❑ Yes ❑ No Describe the uniqueness of the item or service (e.g. compatibility or patent issues, etc.). Click or tap here to enter text. Section 4: Attornev Determination With the facts provided by the department, is the use of the claimed exemption defensible if the City were to be challenged on this purchase? ®Yes ❑No. Was there anything attached to this form that was relied on in making this determination? ❑Yes NNo. If yes, please explain:Click or tap here to enter text. Page 4 of 7 Was there anything not included on this form or attached hereto that was relied on in making this determination? ❑Yes ❑XNo. If yes, please explain:Click or tap here to enter text. Approved By: C)""� Date: 3/28/2025 An rea Phillips / Jessika Williams Assistant City Attorney Page 5 of 7 EXEMPTION FORM PRIMER Below are explanations and examples of common exemptions that could apply to City purchases. If you have questions about the information provided or need additional information, please contact your department's assigned attorney or the appropriate purchasing attorney. • PUBLIC HEALTH & SAFETY - A procurement necessary to preserve or protect the public health or safety of the municipality's residents; Examples of activities that have been found to fall within this exception include ambulance services; solid waste collection and disposal; and first -responder safety equipment such as breathing apparatus for firefighters and bullet-proof vests for police officers. • UNFORESEEN DAMAGES - A procurement necessary because of unforeseen damage to public machinery, equipment, or other property; Examples of this type of procurement would include repairing or replacing roofs and windows damaged by hail or a tornado. But parts and services for routine maintenance or replacement of old, worn out roofs or windows would not meet this exception. • PERSONAL, PROFESSIONAL, OR PLANNING SERVICES Personal services are ones that are unique to the individual providing them. Therefore, personal services contract cannot generally be subcontracted or assigned. Professional services are not defined under Chapter 252, so there is no precise definition to follow. While there is no universal definition of this term, "several cases suggest that [these types of services are] `predominately mental or intellectual, rather than physical or manual."' Tex. Atty Gen Op. JM-940 (1988) (quoting Maryland Casualty Co. v. Cray Water Co., 160 S.W. 2d 102 (Tex. Civ. App.—Eastland 1942, no writ). The Texas Attorney General has also opined that "professional services" no longer includes only the services of lawyers, physicians, or theologians, but also those members of disciplines requiring special knowledge or attainment and a high order of learning, skill, and intelligence. Id. Facts needed to support a professional service exemption include the specialized requirements of that profession and the mental and intellectual skill required by the person while performing the service. Purchases of goods are not professional services. • SOLE SOURCE — A procurement for items available only from one source This exemption is commonly referred to as the sole source exemption. The fact that the vendor in question has the best price or can meet our timing needs does not make a purchase of a good or service available from only one source. A sole source does not exist solely on the basis of personal or departmental preference or a desire to keep all units the same brand or make. The information needed to support this exemption is documentation showing that Page 6 of 7 no other provider can provide the service or category of good except for the vendor you are proposing. Some examples of sole source purchases include (i) service agreements when only one vendor is authorized to work on the equipment by the manufacturer and allowing another vendor would void the warranty and (ii) purchase of a good that is copyrighted or trademarked and only provided by one vendor. Page 7 of 7