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HomeMy WebLinkAboutContract 63659CSC No. 63659 CITY OF FORT WORTH ASSIGNMENT Effective July 1, 2025, for value received, Metropolitan Area EMS Authority d/b/a MedStar Mobile Healthcare ("Assignor") hereby assigns to the City of Fort Worth ("Assignee") all of its right, title, and interest in and to that certain Software License Agreement dated March 1, 2016, between Assignor and Logis Solutions, Inc. (the "Contract"), including all rights to receive services and all obligations to pay fees or perform duties thereunder. Assignee hereby agrees to assume and perform all duties and obligations of Assignor under the Contract from and after the effective date. This Assignment constitutes the entire agreement between Assignor and Assignee with respect to the subject matter hereof. No modification of any provision of this Assignment shall be effective unless in writing and signed by Assignor and Assignee. This Assignment shall inure to the benefit of and be binding upon Assignor and Assignee and their respective successors and assigns. This Assignment shall be governed by the terms of the Contracts and the laws of the State of Texas, without application of principles of conflicts of law. This Assignment may be executed in one or more counterparts each of which shall be deemed an original but all of which together shall constitute one and the same instrument. Signed signature pages may be transmitted by facsimile or e-mail, and any such signature shall have the same legal effect as an original. Dated the day of �vN 2025. Metropolitan Area EMS Authority dba MedStar Mobile Healthcare (Assignor) By: Print: Fra Tr s r Title: Interim Chief Executive Officer City of Fort Worth (Assignee) By: Print: Dianna Giordano Title: Assistant City Manager OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Assignment Pagel of3 NOTARY ACKNOWLEDGEMENT On the 16 day of S 2025, personally appeared a,ti (+who acknowledged to me that (s)he is the Interim Chief Executive Officer of Metropolitan Area EMS Authority dba MedStar Mobile Healthcare ("Assignor"), and that (s)he executed this document for the purposes and consideration contained herein. Metropolitan Area EMS Auth 'ty db edS Mobile Healthcare By: Print: Frank G4;tr Title: Interim Chief Executive Office SUBSCRIBED TO before me on this _10, '' day of_�(, Lj hP , 2025. MONICA CRUZ ` _= My Notary ID # 128504818 Notary Public in and for the to of M commission Expires: .;�•oF.E,� Expires May 20, 2028 Y p NOTARY ACKNOWLEDGEMENT On the 5 day of V \.)n e— 2025, personally appeared `j)A(1 no , � 41VVdrt" z who acknowledged to me that (s)he is the Assistant City Manager of City Fort Worth ("Assignee"), and that (s)he executed this document for the purposes and consideration contained herein. City of Fort By: Print: Dianna Giordano Title: Assistant City Manager SUBSCRIBED TO before me on this aS day of (J V he 2025. Notary Public in and for the State of ;ZrAS My commission Expires: Linda M. Hirdinger My Commission Expires • 2/2/2026 Notary ID 124144746 a Assignment Page 2 of 3 [Executed effective as of the date signed by the Assistant City Manager above.] / [ACCEPTED AND AGREED:] CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Name: Kevin Gunn Title: Director, IT Solutions Approved as to Form and Legality 15F/1-� By: Name: Taylor Paris Title: Senior Assistant City Attorney Contract Authorization: M&C: N/A Approved: N/A 1295: N/A Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. po-�,9 Rizzo By: Pete Rizzo (Jul 14, 202514:15 CDT) Name: Pete Rizzo Title: Senior Manager, IT Solutions ggUOnU� City Secretary: 4 F lk'q a� °moo o °q9 0 0Ro Ovao=d° *tea aaa���X654p� By: Name: Jannette Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX CONSENT TO ASSIGNMENT Effective July 1, 2025, Logis Solutions, Inc. hereby consents to the assignment by Metropolitan Area EMS Authority d/b/a MedStar Mobile Healthcare ("Assignor") to the City of Fort Worth ("Assignee") of all of Assignor's rights and obligations under that certain Software License Agreement dated March 1, 2016 (the "Agreement"), including the right to receive services and the obligation to perform and pay for all duties as set forth in the Agreement. This consent is conditioned upon Assignee's continued compliance with all terms and conditions of the Agreement applicable to Assignor. Logis Sol ions, Inc. By: Name: Robert unden Title: Chief Legal & Compliance Officer Date: June 16, 2025 Assignment Page 3 of 3 Software License Agreement THIS SOFTWARE LICENSE AGREEMENT (the "Agreement") is entered into and effective as of 1. March 2016 (the "Effective Date") by and between Logis Solutions Inc., a Delaware corporation with its head offices located at 22605 SE 56th Street, Suite 170, Issaquah, WA 98029 (that corporation, "Logis"); and The Area Metropolitan Ambulance Authority, doing business as MedStar, a Public Utility Model / Governmental Agency with its head offices located at 2900 Alta Mere Drive, Fort Worth, Texas 76116, United States of America (MedStar is hereinafter referred to as the "User"). This Agreement forms a legally binding and non-exclusive agreement between the User and Logis regarding the Software (defined herein). Recitals The User has entered into a separate Professional Services Agreement with Logis regarding the delivery of, and installation, training, maintenance and support for, a computer -aided dispatch software system for the User's operations as more fully described in the Professional Services Agreement and this Agreement. The Danish company Logis A/S is the owner of the Software (as defined herein) and has licensed it to Logis. In addition to entering into the Professional Services Agreement, this Agreement is entered into with Logis to provide a sub -license to the User regarding the User's use of the Software for its, and its Subsidiaries', operations upon the terms and conditions herein set forth. 1. DEFINITIONS In addition to capitalized terms defined elsewhere in this Agreement, the following capitalized terms have the meaning set forth in this Section: An "Affiliate" of a Person means any other Person that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with, such Person. The term "control" (including the terms "controlled by" and "under common control with") means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise. "Confidential Information" means any information that is treated as confidential by a party, including, without limitation, trade secrets, technology, information pertaining to business operations and strategies, and information pertaining to customers, pricing, and marketing. Confidential Information shall not include information that: (a) is already known to the receiving party without restriction on use or disclosure prior to receipt of such information from the disclosing party; (b) is or becomes generally known by the public other than by breach of this Agreement by, or other wrongful act of, the receiving party; (c) is developed by the receiving party independently of, and without reference to, any Confidential Information of the disclosing party; or (d) is received by the receiving party from a third party who is not under any obligation to the disclosing party to maintain the confidentiality of such information. "Error" means a reproducible failure of the Software to perform in substantial conformity with its published specifications, whose origin can be isolated to a single cause, unless such failure (a) results from User's misuse or improper use of the Software; (b) does not materially affect the operation and use of the Software; (c) results from a modification by User or any third party of the Software; (d) results from User's failure to implement in a timely manner all Updates and maintenance releases; or (e) is caused by any third part integration, software or program, including open -source programs, or the User's programs, systems and IT framework and environment. Page 1 of 11 Software License Agreement LOGIS and MedStar "Intellectual Property Rights" means all (a) patents, patent disclosures and inventions (whether patentable or not), (b) trademarks, service marks, trade dress, trade names, logos, corporate names and domain names, together with all of the goodwill associated therewith, (c) copyrights and copyrightable works (including computer programs), mask works and rights in data and databases, (d) trade secrets, know and other confidential information, and (e) all other intellectual property rights, in each case whether registered or unregistered and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection provided by applicable law, regulations or rules in any jurisdiction throughout the world. "Normal Business Hours" means Monday through Friday from 9.00 AM to 5.00 PM Pacific Standard Time (PST), except for Federal holidays. "Person" means an individual, corporation, partnership, joint venture, limited liability company, governmental authority, unincorporated organization, trust, association or other entity. "Software" means the software as specified in Schedule 1 hereto, together with all maintenance releases, Updates, upgrades, amendments and associated media and printed materials, and may include "online" or electronic documentation, provided to User pursuant to this Agreement. "Subsidiary" means any Person which is (i) directly owned more than 50% by the User and (ii) is controlled by the User. "Territory" means the territory defined in Schedule 2 hereto. 2. GRANT OF LICENSE AND INTELLECTUAL PROPERTY RIGHTS 2.1 Subject to User paying all fees under this Agreement, including the Software License Fees and the Software Maintenance Fees specified in Schedule 3 hereto, and subject to the terms and conditions herein, Logis hereby grants to the User a perpetual (except as specified herein), non-exclusive, non- transferrable (except as specified herein), limited sub -license to install, operate and utilize the Software in the Territory and solely for use by the User and its Subsidiaries and solely for their business and operations within the Territory and solely in accordance with the terms and conditions specified herein. 2.2 The license granted under this Agreement shall additionally include all applicable documentation, instructions, manuals, guides, specifications, and other materials relating to the installation, functionality, training and operation of the Software developed by or on behalf of Logis ("Documentation"). It is understood and agreed that the license granted under this Agreement is a sub -license granted by Logis to the User, as Logis is not the owner of the Software. 2.3 By executing this Agreement, the User and Logis each agrees to be bound by the terms of this Agreement as of the Effective Date. 2.4 The Software is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The Software is licensed, not sold. 2.5 This Agreement grants the User the rights to use the Software in the Territory only, subject to the other limitations set forth in this Agreement. FURTHER RIGHTS; USE RESTRICTIONS 3.1 The Software is for corporate or institutional use by the User and its Subsidiaries only. The User is prohibited from licensing or re -selling the Software to provide software services to third parties, including the User's customers. For purposes of clarification, this Section does not restrict the User Page 2 of 11 Software License Agreement LOGIS and MedStar from providing services or hosting the Software for the benefit of itself and its Subsidiaries, as the case may be. 3.2 The User and its Subsidiaries shall not, and shall not permit any representatives or third parties to, in any manner: a. modify, alter, amend, fix, translate, enhance or otherwise create derivative works of the Software; b. reverse engineer, disassemble, decompile, decode or adapt the Software, or otherwise attempt to derive or gain access to the source code of the Software, in whole or in part; except for security penetration and vulnerability testing and assessment purposes; c. remove, disable, or otherwise create or implement any workaround to, any security features contained in the Software; d. remove, delete or alter any trademarks, copyright notices or other Intellectual Property Rights notices of Logis or its licensors, if any, from the Software; e. rent, lease, lend, sell, sublicense, assign in violation of this Agreement, distribute, publish, transfer or otherwise make the Software available to any third party for any reason; f. use the Software in violation of any federal, state or local law, regulation or rule; g. use the Software for purposes of competitive analysis of the Software, the development of a competing software product or service or any other purpose that is to Logis commercial disadvantage. 3.3 The User may not provide, rent, lease or lend any copy of the Software to any third party (other than its Subsidiaries, as permitted by this Agreement). The User shall use all reasonable efforts to protect the Software from unauthorized use, reproduction, distribution or publication. 4. TERM AND TERMINATION 4.1 The term of this Agreement shall begin on the Effective Date and shall continue until terminated as set forth herein. 4.2 This Agreement may be terminated on written notice: a. by User, effective on the annual anniversary date of this Agreement upon no less than sixty (60) days' written notice to Logis; b. by Logis, if the User fails to pay any amount when due hereunder and such failure continues for fifteen (15) days after the User's receipt of written notice of nonpayment; c. by either party, if the other party commits a material breach of any provision of this Agreement and either the breach cannot be cured or, if the breach can be cured, it is not cured by the defaulting party within thirty (30) days after the receipt of written notice of such breach, which written notice shall describe the breach in reasonable details and specify that the Agreement will be terminated according to this Section if not so cured; and d. by either party, effective immediately, if the other party files, or has filed against it, a petition for voluntary or involuntary bankruptcy or pursuant to any other insolvency law, makes or seeks to make a general assignment for the benefit of its creditors or applies for, or consents to, the appointment of a trustee, receiver or custodian for a substantial part of its property. 4.3 The expiration or termination of this Agreement, for any reason, shall not release either party from any liability to the other party, including any payment obligation, which has already accrued hereunder. On the expiration or termination of this Agreement, or the expiration or termination or the license granted under this Agreement, for any reason, the User shall within 30 days, cease the use of the Software and shall, at User's expense, destroy all copies of the Software, Documentation and all materials containing Logis' Confidential Information. This requirement applies to partial and complete Page 3 of 11 Software License Agreement LOGIS and MedStar copies in all forms, in all types of media and computer memory, and whether or not modified or merged into other materials. This requirement does not include Customer data created and stored by the Software. 4.4 All provisions that, by their nature should survive termination or expiration, shall survive any termination or expiration of this Agreement, including without limitation the terms and conditions of this Section 4.4 and Section 1, Section 9, Section 10, Section 12, Section 13, Section 14 and Section 15. S. ACCEPTANCE The User shall be deemed to have accepted the Software when the Software is in use by the User at the first site in a live production network environment. 6. MAINTENANCE SERVICES 6.1 During the term of this Agreement and subject to User paying the Software Maintenance Fees specified in Schedule 3 hereto, Logis will maintain the Software by providing software updates and enhancements to the User as the same are offered by Logis or its Affiliates to their other licensees of the Software under maintenance generally (such updates and enhancement, "Updates"). All Updates provided to User by Logis pursuant to the terms of this Agreement shall be subject to the terms and conditions of this Agreement. 6.2 Updates will be provided on an "as -available" basis and include the items listed below: a. Bug fixes; b. Enhancements to market data service software provided by Logis to keep current with changes in market data services or as Logis makes enhancements; c. Enhancements to keep current with the current hardware vendor's OS releases, as available from Logis, provided that the current hardware vendor's OS release is both binary and source - compatible with the OS release currently supported by Logis; and d. Performance enhancements to the Software. 6.3 Logis or its Affiliates will provide assistance with implementation and installation of the Updates, requested by User. All such assistance with implementation and installation of the Updates will be charged separately by Logis or its Affiliates on a time and material basis, plus expenses pre -approved by User, based on Logis' or its Affiliates' hourly rates as may be in effect from time to time and based on all time spent. The hourly rates are specified in Schedule 3 hereto. 6.4 Logis will provide support services for previous releases for a maximum period of twelve (12) months following the general availability of a new release or software Updates. After this time, Logis shall have no further responsibility for supporting and maintaining the prior releases. 6.5 Logis assumes no responsibility for the correctness of, performance of, or any resulting incompatibilities with, current or future releases of the Software or Updates if any issues with such Software or Updates are caused by changes to the system hardware/software configuration or modifications to any supplied source code or direct access to production systems or databases which changes materially adversely affect the performance of the Software and were made without prior notification and written approval by Logis. Logis assumes no responsibility for the operation or performance of any User -written, open -source or third -party application. Logis will make reasonable efforts to address any Software based security vulnerabilities that place the confidentiality, availability, or integrity of the system or its data at moderate or higher risk. 6.6 Except as expressly specified in this Agreement or in the Professional Services Agreement, Logis is not otherwise obligated to provide any support services with respect to the Software unless it is Page 4 of 11 Software License Agreement LOGIS and MedStar specifically agreed in writing between Logis, or its Affiliates, and the User (e.g., in a statement of work), in which case the support services shall be specifically limited to the scope of services described in such agreement. 7. SUPPORT SERVICES 7.1 For as long as User pays the Software License Fees and the Software Maintenance Fees, User will have access to support services from Logis or its Affiliates as specified in this Section 7. Payment of the Software License Fees and the Software Maintenance Fees only gives User access to the support services. All support services actually performed by Logis or its Affiliates will be charged separately as specified in Section 7.5. 7.2 Logis or its Affiliates will make available to User a United States telephone number to its Support Center for User to call requesting support service of the Software. The support services will be provided on an ongoing twenty four (24) hours a day, seven (7) days a week basis. 7.3 Upon receipt by Logis or its Affiliates of notice from the User through the Support Center of an Error in the Software, Logis shall respond as provided below: Priority Description Response Time Problem or product defect causes complete loss of service, P1 (Critical) regardless of the customer 15 minutes environment, and work cannot continue Severe loss of service, no acceptable workaround; however P2 (Urgent) 2 hours operation can continue in a restricted fashion Major loss of service, a workaround exists that is P3 (Major impact) acceptable in the short term, Next business day however operation can continue in a restricted fashion Minor loss of service, impact is inconvenience that may require a P4 (Minor impact) 5 working days workaround to restore functionality A scheduled time P5 (Scheduled fix) No loss of service, minor error agreed by the that does not impede the system Customer and Service Provider 7.4 Logis or its Affiliates shall not be obligated to correct any Errors on -site at the User. The User shall, at its own expense, provide Logis or its Affiliates with sufficient remote access to the production, testing and backup environment used by the User, in order for Logis or its Affiliates to provide the support services hereunder remotely. Page 5 of 11 Software License Agreement LOGIS and MedStar 7.5 All support services provided by Logis or its Affiliates will be charged separately by Logis or its Affiliates on a time and material basis, plus expenses approved by User, based on Logis' or its Affiliates' hourly rates as may be in effect from time to time and based on all time spent. The hourly rates are specified in Schedule 3 hereto. FEES 8.1 In consideration of the license to the Software and other rights granted to the User by Logis under this Agreement, the User shall pay to Logis the Software License Fees and Software Maintenance Fees set forth in Schedule 3 hereto. 8.2 The Software License Fees and the Software Maintenance Fees shall be prepaid by the User for the applicable period specified in Schedule 3 and shall be payable and due, in full, on the dates specified in Schedule 3. Logis shall not be required to return any unused Software License Fees or Software Maintenance Fees to User in case of any termination of this Agreement by any party, unless such termination is by User for cause. Any non-payment by User of any fees payable and due under this Agreement shall be considered a material breach. 8.3 The User shall be responsible for all sales, use, VAT and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any country or federal, state or local governmental entity on any amounts payable by the User hereunder, except to the extent based on the income or net income of Logis under this Agreement. 9. COPYRIGHT; OWNERSHIP 9.1 All titles and copyrights in and to the Software (including but not limited to any images, photographs, road and address data, animations, video, audio, music, text, and "applets", incorporated into the Software), the accompanying printed materials and any copies of the Software, are owned by Logis A/S, Logis or third parties with whom Logis has entered into agreements. The Software is protected by copyright laws and international treaty provisions. Therefore, the User shall treat the Software like any other copyrighted material. The User may not copy the printed materials accompanying the Software. 9.2 The User acknowledges and agrees that the Software is being licensed, not sold, to the User by Logis. The User further acknowledges and agrees that it shall not acquire any ownership interest in the Software under this Agreement, and that Logis A/S, Logis and their licensor(s) reserve(s) and shall retain its/their entire right, title and interest in and to the Software and all Intellectual Property Rights arising out of or relating to the Software except as expressly granted to User in this Agreement. The User shall promptly notify Logis if the User becomes aware of any possible third -party infringement of Logis' or its Affiliate's Intellectual Property Rights arising out of or relating to the Software and fully cooperate with Logis and its Affiliates in any legal action taken by Logis or its Affiliates against third parties to enforce its Intellectual Property Rights. The User shall safeguard the Software (including all copies thereof) from infringement, misappropriation, theft, misuse or unauthorized access. 10. REPRESENTATIONS AND WARRANTIES 10.1 Each party represents, warrants and covenants to the other party that: (a) it has full power and authority to enter into this Agreement and to perform all obligations under this Agreement; (b) the execution, delivery and performance of this Agreement and the consummation of the transactions contemplated hereby does not conflict with or violate any applicable law, rule, regulation ("Law') or other obligation to which it is subject and will not cause it to violate any applicable Law; and (c) there is no pending or, to its knowledge, threatened claim, action or proceeding against it, that would adversely affect the execution, delivery or performance of this Agreement. Page 6 of 11 Software License Agreement LOGIS and MedStar 10.2 Except as provided in Section 10.3 and Section 10.4, Logis warrants that: a. its Computer Aided Dispatch Solution meets or exceeds all of Users requirements as outlined within the Logis IDS Request for Proposal response as set forth hereinto as Exhibit "A". b. the data integrity of the CAD data warehouse (DWH) and functionality of the same as set forth within the Data Warehouse Documentation Release 3.10 attached hereto as EXHIBIT "B". the architecture, and minimum requirements for all hardware that is required, data redundancy, and fault tolerance appropriate to the criticality of the application to run the Logis CAD Server Services, the Integration Server Services, and the Logis CAD Client (user workstation) as specified within the Logis Hardware Requirements attached hereto as EXHIBIT "C". 10.3 Notwithstanding anything to the contrary in this Agreement, the warranties set forth in Section 10.2 shall only apply where the User: a. has promptly installed all maintenance releases to the Software that Logis previously made available to User; and b. is in compliance with all other terms and conditions of this Agreement (including the payment of all license fees then due and owing). 10.4 Notwithstanding anything to the contrary in this Agreement, the warranties set forth in Section 10.2 shall not apply to problems arising out of or relating to: a. Software, or the media on which it is provided, that is modified or damaged by the User or its representatives, or any other software or hardware that are operated with or incorporated into the Software other than as specified in the Documentation; b. the User's or any third party's negligence, abuse, misapplication or misuse of the Software, including any use of the Software other than as specified in the Documentation or expressly authorized by Logis in writing; c. the User's failure to promptly install all maintenance releases that Logis has previously made available to the User; d. the operation of, or access to, the User's systems or network; e. any open -source components, beta software or software that Logis makes available for testing or demonstration purposes, temporary software modules or software for which Logis does not or has not receive(d) a license fee; f. the User's breach of any provision of this Agreement; or g. any other circumstances or causes outside of the reasonable control of Logis (including abnormal physical or electrical stress). 11. INDEMNIFICATION 11.1 Subject to the limitations in Section 12.2, during the term of this Agreement, Logis will indemnify, defend and hold harmless the User, its Subsidiaries, and their respective officers, directors, employees, agents, lawyers and representatives (collectively, the "Indemnified Parties") from all damages, losses, liabilities, awards, costs, and expenses that are awarded against the User or any Indemnified Party in a final judgment arising out of or relating to any claims, actions, suits or other proceedings arising in the United States of America against the User or the Indemnified Parties alleging that any use of the Software (excluding all open -source components) under this Agreement infringes any Intellectual Property Rights of any third party in the Territory; provided however, that Logis shall not be obligated to indemnify the User or any Indemnified Party in any claims, actions, suits or other proceedings or for any damages, losses, liabilities, awards, costs, and expenses incurred in relation to, arising out of or resulting from, in whole or in part: a. any combination of the Software with any hardware, system or other software not provided or authorized in writing by Logis, if such infringement would not have occurred but for such combination; Page 7 of 11 Software License Agreement LOGIS and MedStar b. any modification of the Software not provided or authorized in writing by Logis, or the User's or any third party's negligence, abuse, misapplication or misuse of the Software, if such infringement would not have occurred but for such modification, neglect or misuse; c. the User's use of the Software outside of the Territory; d. any action relating to the use of any open -source components included in the Software, if any; e. any breach by the User of its obligations set forth in this Agreement; f. any events or circumstances outside of Logis' commercially reasonable control (including any third -party hardware or software bugs, defects or malfunctions). 11.2 In the event of any final judgment finding that the use of the Software under this Agreement constitutes or may constitute an infringement, misappropriation or other violation of any Intellectual Property Rights, Logis shall, at its expense: a. modify the Software without impairing in any material respect the functionality or performance, so that it is non -infringing; b. procure for User a license or other right to continue to use the infringing Software; or c. replace the Software with equally suitable, non -infringing software. If none of the foregoing alternatives are available, Logis may, at its option, repay to the User all monies paid to Logis under this Agreement in the twelve (12) month period preceding the judgment, and Logis may thereafter accept return of the Software and terminate this Agreement following ninety (90) day written notice to the User. 12. LIMITATION OF LIABILITY; INDEMNIFICATION; DISCLAIMER 12.1 EXCEPT AS SPECIFICALLY PROVIDED HEREIN, INCLUDING BUT NOT LIMITED THE REPRESENTATIONS AND WARRANTIES IN SECTION 10 ABOVE, TO THE GREATEST EXTENT PERMISSIBLE BY LAW, THE SOFTWARE IS PROVIDED "AS IS" AND LOGIS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SOFTWARE (INCLUDING ALL OPEN -SOURCE COMPONENTS), DOCUMENTATION, MEDIA AND ANY OTHER SERVICES AND MATERIALS PROVIDED TO THE USER UNDER THIS AGREEMENT OR ANY OTHER AGREEMENT, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON -INFRINGEMENT AND WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, EXCEPT AS SPECIFICALLY PROVIDED HEREIN OR IN THE DOCUMENTATION, INCLUDING BUT NOT LIMITED THE REPRESENTATIONS AND WARRANTIES IN SECTION10 ABOVE, LOGIS PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, THAT THE SOFTWARE WILL MEETTHE USER'S REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE. 12.2 NOTWITHSTANDING ANYTHING IN THIS AGREEMENTTO THE CONTRARY, IN NO EVENT WILL LOGIS OR ANY OF ITS REPRESENTATIVES OR ANY OF ITS LICENSORS BE LIABLE UNDER THIS AGREEMENTTO THE USER OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES, INCLUDING ANY DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF USE, REVENUE OR PROFIT, LOSS OF DATA THAT COULD HAVE BEEN MITIGATGED OR AVOIDED BY REASONABLE BACKUPS, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT LOGIS WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 12.3 EXCEPT TO THE EXTENT SERVICE PROVIDER'S APPLICABLE INSURANCE COVERAGE EXCEEDS SUCH AMOUNT, IN NO EVENT WILL LOGIS'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS Page 8 of 11 Software License Agreement LOGIS and MedStar AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL AMOUNT PAID TO LOGIS PURSUANT TO THIS AGREEMENT IN THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR THE APPLICABLE INSURANCE COVERAGE AMOUT IF THIS IS HIGHER). THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE USER'S REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. THE LIMITATION IN THIS SECTION 12.3 SHALL NOT APPLY TO LOGIS' INDEMNITY OBLIGATION UNDER SECTION 11.1 OR TO PERSONAL INJURY CAUSED DIRECTLY BY LOGIS' WILFUL MISCONDUCT OR TO DAMAGES CAUSED DIRECTLY BY LOGIS' WILLFUL, TORTIOUS DESTRUCTION OF USER'S TANGIBLE PROPERTY OR DATA. 13. GOVERNING LAW AND JURISDICTION 13.1 This Agreement shall be governed by and construed in accordance with the internal laws of the State of Washington without giving effect to any choice or conflict of law provision or rule (whether of the State of Washington or any other jurisdiction) that would cause the application of Laws of any jurisdiction other than those of the State of Washington. Any dispute, controversy or claim arising out of or in relation to this Agreement (whether contractually or in tort), including disputes regarding the validity of this Section, shall be resolved exclusively through the procedures of the American Arbitration Association (AAA), or if that organization is unavailable, or if the parties agree otherwise in writing, then by an organization of similar purpose. The place of arbitration shall be within the City of Seattle, WA, unless the parties mutually agree otherwise in writing. In agreeing to this arbitration provision, the parties understand and acknowledge, and willingly agree, that they are waiving any right they may have to a court or jury trial. Despite the arbitration procedure agreed upon above, the parties shall not be precluded from seeking injunctive and other equitable relief via the appropriate judicial authority in accordance with provisions herein. 14. CONFIDENTIALITY 14.1 Each party acknowledges and agrees that they each may gain access to or become familiar with the other party's Confidential Information. Except as set forth in Section 14.2, each party, as the receiving party of the other party's Confidential Information, agrees: a. to protect and safeguard the confidentiality of the disclosing party's Confidential Information with at least the same degree of care as the receiving party would protect its own Confidential Information, but in no event with less than a commercially reasonable degree of care; b. not to disclose or otherwise make available Confidential Information of the disclosing party to any third party without the prior written consent of the disclosing party; provided, however, that the receiving party may disclose the Confidential Information of the disclosing party to its and its Affiliates, and each of their respective officers, employees, consultants and legal advisors who have a "need to know", who have been apprised of this restriction and who are themselves bound by nondisclosure obligations at least as restrictive as those set forth in this Agreement; c. not use the disclosing party's Confidential Information, or permit it to be accessed or used, for any purpose other than to perform its obligations under this Agreement or, in the case of the User, to make use of the Software as permitted by this Agreement, or otherwise in any manner to the disclosing party's detriment; d. to promptly notify the disclosing party in the event it becomes aware of any loss or disclosure of any of the Confidential Information of the disclosing party; and e. to be responsible for any breach of this Agreement caused by any of its representatives. 14.2 The receiving party may disclose the disclosing party's Confidential Information pursuant to applicable federal, state or local law, regulation or a valid order issued by a court or governmental agency of Page 9 of 11 Software License Agreement LOGIS and MedStar competent jurisdiction, provided that the receiving party shall first make commercially reasonable efforts to provide the disclosing Party with: prompt written notice of such requirement so that the disclosing party may seek, at its sole cost and expense, a protective order or other remedy; and reasonable assistance, at the disclosing party's sole cost and expense, in opposing such disclosure or seeking a protective order or other limitations on disclosure. 15. MISCELLANEOUS 15.1. The parties have specifically agreed that notwithstanding anything in this Agreement or in the Professional Services Agreement (referenced in the recitals) to the contrary, this Agreement shall apply and be in full force and effect contemporaneously with the Professional Services Agreement, and that neither this Agreement nor the Professional Services Agreement shall supersede or replace one another. 15.2 Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. The relationship between the parties shall at all times be that of independent contractors. Neither party shall have authority to contract for or bind the other in any manner whatsoever. 15.3 The Schedules referenced herein are hereby incorporated into and made a part of this Agreement and shall constitute part of this Agreement as if fully set forth herein. In the event of a conflict between the terms of this Agreement and any Schedule, the terms of the Schedule shall control. 15.4 This Agreement, including the Schedules attached hereto, sets forth the entire understanding of the parties as to the Software. This Agreement replaces all previous software license agreements between the parties. 15.5 Except as specified herein, the User shall not assign or otherwise transfer any of its rights or delegate or otherwise transfer any of its obligations hereunder, in part or in whole, without the prior written consent of Logis. Any purported assignment or delegation in violation of this Section shall be null and void. No assignment shall relieve the User of any of its obligations hereunder. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns. 15.6 This Agreement may only be amended, modified or supplemented by an agreement in writing signed by each party hereto. No waiver by any party of any of the provisions hereof shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any rights, remedy, power or privilege arising from this Agreement shall operate or be construed as a waiver thereof; nor shall any single or partial exercise of any right, remedy, power or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. 15.7 The failure by any party to exercise any right or remedy provided for herein will not be deemed a waiver of any right or remedy hereunder. 15.8 If any provision of this Agreement or any Schedule attached hereto is held invalid or otherwise unenforceable, the enforceability of the remaining provisions of this Agreement and the Schedules will not be impaired thereby. Page 10 of 11 Software License Agreement LOGIS and MedStar 15.9 All notices required or permitted to be given by one party to the other party under this Agreement will be sufficient if sent by certified mail or reputable overnight carrier, delivery confirmation requested, to the other party at the respective address for such party first set forth above or to such other address as the party to receive the notice has designated by notice to the other party pursuant to this Section. All such notices will be deemed delivered when received by the other party, as verified by applicable delivery confirmation. 15.10 Excepting only User's payment obligations under this Agreement, neither party shall be in default hereunder by reason of any failure or delay in the performance of its obligations hereunder where such failure or delay is due to any cause beyond its reasonable control, including strikes, labor disputes, civil disturbances, riot, rebellion, invasion, epidemic, hostilities, war, terrorist attack, embargo, natural disaster, acts of God, flood, fire, sabotage, fluctuations or non -availability of electrical power, heat, light, air conditioning or User equipment, loss and destruction of property or any other circumstances or causes beyond such party's reasonable control. The parties are signing this Software License Agreement on the Effective Date first stated above. USER: MEDSTAR (Area Mestropolitan Ambulance Authority) Douglas R. Hooten Executive Director LOGIS: LOGIS SOLUTIONS INj,,. By: Rene M loergensen Chief Executive Officer Page 11 of 11 Software License Agreement LOGIS and MedStar Docusign Envelope ID: E6E87BF2-6C00-4DF5-8FCE-DBE5A8A713F6 SECOND AMENDMENT This Second Amendment (the "Second Amendment") is made and entered into as of this 6/11/2025 (the "Effective Date") by and between Logis Solutions Inc., ("Service Provider"), a wholly -owned Affiliate of ESO Solutions, Inc., ("Service Provider"), and MedStar Mobile Healthcare ("Customer"), (each a "Party" and collectively the "Parties"). WHEREAS, Customer entered into a Professional Services Agreement and Software License Agreement with Service Provider executed on March 1, 2016 (the "Agreement"), an Addendum to the Software License Agreement, executed on November 4, 2018 (the "Addendum"), and a First Amendment to the Software License Agreement, executed on January 15, 2025 (the "First Amendment"); WHEREAS, Customer has previously maintained a month -to -month subscription under the Agreement and now wishes to continue the subscription through December 31, 2025, and Service Provider has agreed. NOW THEREFORE, for good and valuable consideration the receipt and sufficiency of which is hereby acknowledged, Customer and Service Provider mutually agree as follows: 1. Modifications. The Parties agree that the terms and conditions of this Second Amendment modify the terms and conditions contained in the Agreement. All other terms and conditions remain the same. Taken together, this Second Amendment, the Agreement (including Exhibits), the Addendum, and the First Amendment constitute the entire agreement between the Parties regarding the Software purchased. 2. Subscription Term Modification. The Parties agree that Customer's current month -to -month subscription shall continue through December 31, 2025, under the existing terms of the Agreement. 3. Counterparts, Execution. This Amendment and any amendments hereto may be executed by the Parties individually or in any combination, in one or more counterparts, each of which shall be an original and all of which shall together constitute one and the same agreement. Execution and delivery of this Amendment and any amendments by the Parties shall be legally valid and effective through: (i) executing and delivering the paper copy of the document, (ii) transmitting the executed paper copy of the documents by facsimile transmission or electronic mail in "portable document format" (".pdf') or other electronically scanned format, or (iii) creating, generating, sending, receiving or storing by electronic means this Amendment and any amendments, the execution of which is accomplished through use of an electronic process and executed or adopted by a Party with the intent to execute this Amendment (i.e. "electronic signature" through a process such as DocuSign®). In making proof of this Amendment, it shall not be necessary to produce or account for more than one such counterpart executed by the Party against whom enforcement of this Amendment is sought. Docusign Envelope ID: E6E87BF2-6C00-4DF5-8FCE-DBE5A8A713F6 IN WITNESS WHEREOF, the undersigned expressly agree and warrant that they are authorized to sign and enter into this Amendment on behalf of the Party for which they sign and have executed this Amendment on the Effective Date first written above. ESO SOLUTIONS INC.: Signfed by, �� 17/; z-rzj#l1'Li... [Signature] Robert Munden [Printed Name] Robert Munden [Title] 6/12/2025 [Date] MEDSTAR MOBILE HEALTHCARE: Signed by: Fnnn»F'r.". [Signature] Frank Gresh [Printed Name] Frank Gresh [Title] 6/11/2025 [Date] PRIVATE & CONFIDENTIAL Page 2 of 2