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Home My WebLink AboutContract 62360-AD1Docusign Envelope ID: 1 BF35988-0D2B-4O4A-A6A7-498057F93C8D CSC No. 62360-ADl Service Order sprout social - ---------- -----�--------------- �- - Service Order Information Agreement For City of Fort Worth, TX -Central Communications Quote Valid Until I Subscription Start Date 10/6/2025 October 02, 2025 Billing Information Billing Street ----- City of Fort Worth 100 Fort Wo1ih Trail Fort Worth Billing City Fort Worth Billing State/Province Texas Billing Country United States -- Billing Email Billing Method Check Billing Frequency Annual Net Terms Net 30 I Subscription End Date October 01, 2026 - Billing Zip/Postal Code Payment Portal Used? 76102 Products Professional Plan Additional Users Unlimited Profiles Additional Users Additional Users Onboarding Standard No Page 1 of 4 I Quantity 1.00 1.00 1.00 2.00 2.00 1.00 Total Investment: USO 10,468.99 Monthly Amount: USO 872.42 Docusign Envelope ID: 1BF35988-OD28-4D4A-A6A7-498057F93C8D �ervice �rder � sproutsocial Prices shown above do not include any state and local taxes that may apply. Any such taxes are the responsibility of the Subscriber ancl will appear on the final invoice. Is the contracting entity exempt from sales tax? Please select Yes or� No: If yes, please complete the following: Tax Exempt ID: Is a Purchase Order (PO) required to be attached to this Seivice Order for the purchase or payment of the products on this Service Order? Piease select Yes or fVo: If yes, please complete the following: PO Number: �.. . • • �- . . Communications- 3 users Library- 1 user Economic Development- 1 user Stormwater- 1 user s� Page 2 of 4 Docusign Envelope ID: 1 BF35988-0D2B-4D4A-A6A7-498057F93C8D Service Order sprout social Terms and Conditions This Service Order is governed by, and the Services are provided subject to, the terms and conditions of the Terms of Service, which includes the respective Product-Specific Terms, available for review at sproutsocial.com/terms/ ("Agreement") and is expressly incorporated by reference into this Service Order. All defined terms shall have the meaning ascribed to them in the Agreement. Any terms or conditions listed on Subscriber's purchase order or other similar document that Sprout Social does not specifically and expressly accept in writing are hereby rejected. Unless otherwise set forth above or in the Agreement, Sprout Social requires payment made in advance of the subscription period. Except as otherwise expressly stated in the Agreement, all fees paid hereunder are nonrefundable and all subscriptions purchased herein are non-cancelable. All fees set forth in this Service Order do not include applicable taxes that may apply. Notwithstanding anything to the contra,y in the Agreement, this Service Order will not automatically renew unless mutually agreed upon in writing by the parties. Sprout Social or its Affiliates, may use Subscriber's name or logo on its or their website(s) or in any promotional materials, press releases, investor materials, and other stockholder communications. Sprout Social and its Affiliates, as applicable, will comply with any reasonable written logo guidelines provided by Subscriber in writing. If Professional Services (as defined in the Agreement) are delivered to Subscriber in connection with the services described above or pursuant to a Statement of Work attached to this Service Order, Subscriber agrees that it will: (i) be available for discovery call if requested; (ii) cooperate in all matters relating to the Professional Services and appoint an employee or representative of Subscriber to serve as tl1e primary contact who will have the authority to act on behalf of Subscriber with respect to the Professional Services; (iii) respond promptly to any request to provide direction, information, approvals, authorizations or decisions that are reasonably necessary for performance of the Professional Services; (iv) provide the information Sprout Social may reasonably request in order to carry out the Professional Services; and (v) if the Professional Services involve implementation of Listening Product, Subscriber will provide a full list of any needed keyword inclusions (branded hashtags or handles). If Sprout Social's performance of its obligations under this Service Order or the Agreement are prevented or delayed by any act or omission of Subscriber or its agents, subcontractors, consultants or employees, Sprout Social will not be deemed in breach of its obligations under this Service Order or the Agreement or othe,wise liable for any costs, charges or losses sustained or incurred by Subscriber, in each case, to the extent arising directly or indirectly from such prevention or delay. Subscriber acknowledges and agrees that Sprout Social sl1all have the right to access its account for the purposes of onboarding, implementation, and/or initial product training. Such services shall be completed within four (4) weeks from the Subscription Start Date unless otherwise delayed by Subscriber. All one-time service hours within this Service Order are subject to expiration after ninety (90) days from the Subscription Start Date. ---------- ----- ---- -------- Subscriber -City of Fort Worth, TX -Central Communications Name: Dianna Giordano Title: Assistant City Manager Signature: �MIWVI� Dianna Giordano (Oct 8, 2025 17:00:24 CDT) 1�8/2025 FORT WORTH: City of Fort Worth By: Dianna Giordano (Oct 8, 2025 17:00:24 COT) Name: __ Dianna Giordano ____ _ Title: Assistant City Manager Date: 10/08/2025 Approval Recommended: -------- Sprout Social, Inc. Name: Prince Kwateng Title: Sales Director ------ - - Signature: !f ri:: y :kw� , ... Date: October 7, 2025 Contract Compliance Manager: ---------- By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Name: _Valerie Colapret Title: _ Communication Coordinator Approved as to Form and Legality: Page 3 of 4 Docusign Envelope ID: 1 BF35988-0D2B-4D4A-A6A7-498057F93C8D Service Order By: //d,,u,_ 0� Name: Title: Attest: � 1 � By: U Name: Jannette S. Goodall Title: City Secretary sprout social By: Name: Taylor Paris Title: Sr. Assistant City Attorney Contract Authorization: M&C : ___ _ Page 4 of 4 City Secretary’s Office Contract Routing & Transmittal Slip *Indicates the information is required and if the information is not provided, the contract will be returned to the department. Contractor’s Name: Subject of the Agreement: M&C Approved by the Council? *Yes No If so, the M&C must be attached to the contract. Is this an Amendment to an Existing contract? Yes No If so, provide the original contract number and the amendment number. Is the Contract “Permanent”? *Yes No If unsure, see back page for permanent contract listing. Is this entire contract Confidential?*Yes No If only specific information is Confidential, please list what information is Confidential and the page it is located. Effective Date: Expiration Date: If different from the approval date. If applicable. Is a 1295 Form required?* Yes No *If so, please ensure it is attached to the approving M&C or attached to the contract. Project Number:If applicable. *Did you include a Text field on the contract to add the City Secretary Contract (CSC) number? Yes No Contracts need to be routed for CSO processing in the following order: (Approver) Jannette S. Goodall (Signer) Allison Tidwell (Form Filler) Permanent Contracts Advanced Funding Agreements Architect Service Community Facilities Completion Agreement Construction Agreement Credit Agreement/ Impact Fees Crossing Agreement Design Procurement Development Agreement Drainage Improvements Economic Development Engineering Services Escrow Agreement Interlocal Agreements Lake Worth Sale Maintenance Agreement/Storm Water Parks/Improvement Parks/Other Amenities Parks/Play Equipment Project Development Property/Purchase (Property owned by the City) Property/Sales (Property owned by the City) Property/Transfers (Property owned by the City) Public Art Sanitary Sewer Main Replacements Sanitary Sewer Rehabilitations Settlements (Employees Only) Streets/Maintenance Streets/Redevelopment Streets/Repairs Streets/Traffic Signals Structural Demolition (City owned properties) Utility Relocation Water Reclamation Facility Water/Emergency Repair Water/Interceptor Water/Main Repairs Water/Main Replacement Water/Sanitary Sewer Rehabilitation Water/Sewer Service Water/Storage Tank