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HomeMy WebLinkAboutContract 64112VENDOR SERVICES AGREEMENT ________________________________________________________________________________ This VENDOR SERVICES AGREEMENT (“Agreement”) is made and entered into by and between the CITY OF FORT WORTH (“City” or “Client”), a Texas home rule municipality, and Experian Employer Services, Inc. (“Vendor”, “Company” or “EES”), each individually referred to as a “party” and collectively referred to as the “parties.” 1.Scope of Services. Vendor will provide City with unemployment costs management services and employment verification services. Exhibit “A,” - Scope of Services more specifically describes the services to be provided hereunder. In the event of any conflict between the terms and conditions of the attached Exhibits and the terms and conditions set forth in the body of this Agreement, the terms and conditions of this Agreement control. 2.Term. This Agreement shall begin on the date signed by the Assistant City Manager below (“Effective Date”) and shall expire on May 31, 2026 (“Expiration Date”), unless terminated earlier in accordance with this Agreement (“Initial Term”). City shall have the option, in its sole discretion, to renew this Agreement under the same terms and conditions, for up to four (4) one-year renewal options. 3.Compensation. City shall pay Vendor an annual amount up to Four Thousand Five Hundred Dollars ($4,500.00) in accordance with the provisions of this Agreement and Exhibit “B,” Payment Schedule, which is attached hereto and incorporated herein for all purposes. Vendor shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. City agrees to pay all invoices of Vendor within thirty (30) days of receipt of such invoice. 4. Termination. 4.1. Written Notice. City or Vendor may terminate this Agreement at any time and for any reason by providing the other party with 30 days’ written notice of termination. 4.2 Non-appropriation of Funds. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Vendor shall provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Vendor has received access to City Information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. 5. Disclosure of Conflicts and Confidential Information. 5.1 Disclosure of Conflicts. Vendor hereby warrants to City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Vendor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information. Vendor, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by City (“City Information”) as confidential and shall not disclose any such information to a third party without the prior written approval of City. 5.3 Public Information Act. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. In the event there is a request for information marked Confidential or Proprietary, City shall promptly notify Seller. It will be the responsibility of Seller to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 5.3 Unauthorized Access. Vendor shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Vendor shall notify City promptly within (72 hours) if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Vendor shall, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and shall fully cooperate with City to protect such City Information from further unauthorized disclosure. 6.Right to Audit. Vendor agrees that City shall, until the expiration of three (3) years after final payment under this Agreement, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any billing records relating to City to assure compliance with the terms of the Agreement at no additional cost to City. City shall at all times comply with applicable law and Vendor’s security procedures and confidentiality requirements. City’s right to audit EES shall be subject to each of the following: (a) written notice to Vendor of not less than ten (10) business days; (b) an agreed-upon statement between EES and Client of the scope of any such audit; (c) EES’s ability to participate in the audit; and (d) a post-audit conference whereby EES and Client will discuss the results and mutually agree upon any commercially reasonable changes to be made with respect to such audit. Under no circumstances shall Client have the right to audit, or otherwise access or view, EES Data or any of EES’s databases. 7.Independent Contractor. It is expressly understood and agreed that Vendor shall operate as an independent contractor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement, Vendor shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, Vendors and subVendors. Vendor acknowledges that the doctrine of respondeat superior shall not apply as between City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants, Vendors and subVendors. Vendor further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that City shall in no way be considered a Co-employer or a Joint employer of Vendor or any officers, agents, servants, employees or subVendor of Vendor. Neither Vendor, nor any officers, agents, servants, employees or subVendor of Vendor shall be entitled to any employment benefits from City. Vendor shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subVendor. 8. Liability and Indemnification. 8.1 LIABILITY - CITY AGREES THAT VENDOR’S TOTAL AGGREGATE LIABILITY UNDER THE AGREEMENT, REGARDLESS OF THE NATURE OF THE LEGAL OR EQUITABLE RIGHT CLAIMED TO HAVE BEEN VIOLATED, IS LIMITED TO DIRECT DAMAGES.VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE GROSS NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES; NOTWITHSTANDING THE FORGOING EES’S TOTAL AGGREGATE LIABILITY FOR SUCH CLAIMS, LOSSES, AND DAMAGES SHALL NOT EXCEED $500,000. 8.2 NOTWITHSTANDING ANY OTHER PROVISION OF THE AGREEMENT, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCREASED DAMAGES, OR DAMAGES TO BUSINESS REPUTATION, DAMAGES ARISING FROM LOSS OF BUSINESS WITH THIRD PARTIES, OR LOSS OF PROFITS FROM TRANSACTIONS WITH THIRD PARTIES, OR WILLFUL INFRINGMENT BY THE OTHER PARTY, WHETHER ANY OF THE FOREGOING ARE FORESEEABLE OR NOT, AND HOWEVER CAUSED, EVEN IF SUCH PARTY IS ADVISED OF THE POSSIBILITY THAT SUCH DAMAGES OR LOST PROFITS MIGHT ARISE 8.3 GENERAL INDEMNIFICATION – SUBJECT TO THE LIMITATION OF LIABILITY IN SECTION 8.1 AND 8.2 VENDOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL THIRD PARTY CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE GROSS NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 8.4 INTELLECTUAL PROPERTY INDEMNIFICATION –Vendor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City’s use of the software and/or documentation in accordance with this Agreement, it being understood that this agreement to defend, settle or pay shall not apply if City modifies or misuses the software and/or documentation. So long as Vendor bears the cost and expense of payment for claims or actions against City pursuant to this section, Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall, at its own cost, have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect City’s interest, and City agrees to cooperate with Vendor in doing so. In the event that Vendor refuses to defend claims or actions tendered to it by the City, the City may assume the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, and City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, City’s assumption of payment of costs or expenses shall not eliminate Vendor’s duty to indemnify City under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non-infringing, provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non- infringing software and/or documentation at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor terminate this Agreement, and refund all amounts paid to Vendor by City, subsequent to which termination City may seek any and all remedies available to City under law. 9.Assignment and Subcontracting. 9.1 Assignment. Vendor shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of City. If City grants consent to an assignment, the assignee shall execute a written agreement with City and Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement. Vendor and Assignee shall be jointly liable for all obligations of Vendor under this Agreement prior to the effective date of the assignment. 9.2 Subcontract. If City grants consent to a subcontract, sub Vendor shall execute a written agreement with Vendor referencing this Agreement under which sub Vendor shall agree to be bound by the duties and obligations of Vendor under this Agreement as such duties and obligations may apply. Vendor shall provide City with a fully executed copy of any such subcontract. 10.Insurance. Vendor shall provide City with certificate(s) of insurance documenting policies of the following types and minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a)Commercial General Liability: $1,000,000 - Each Occurrence $2,000,000 - Aggregate (b) Automobile Liability: $1,000,000 - Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by Vendor, its employees, agents, representatives in the course of providing services under this Agreement. “Any vehicle” shall be any vehicle owned, hired and non-owned. (c) Worker’s Compensation: Statutory limits according to the Texas Workers’ Compensation Act or any other state workers’ compensation laws where the work is being performed Employers’ liability $100,000 - Bodily Injury by accident; each accident/occurrence $100,000 - Bodily Injury by disease; each employee $500,000 - Bodily Injury by disease; policy limit (d) Professional Liability (Errors & Omissions): $1,000,000 - Each Claim Limit $1,000,000 - Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims-made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance shall be submitted to City to evidence coverage. 10.2 General Requirements (a) The commercial general liability and automobile liability policies shall name City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers’ compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of City. (c) A minimum of Thirty (30) days’ notice of cancellation or reduction in limits of coverage shall be provided to City. Ten (10) days’ notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 200 Texas Street, Fort Worth, Texas 76102, with copies to the Fort Worth City Attorney at the same address. (d) The insurers for all policies must be authorized to do business in the State of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide, or an equivalent rating with a similar rating agency. If the rating is below that required, written approval of Risk Management is required. (e) Any failure on the part of City to request required insurance documentation shall not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that Vendor has obtained all required insurance shall be delivered to the City.prior to Vendor proceeding with any work pursuant to this Agreement. 11.Compliance with Laws, Ordinances, Rules and Regulations. The Parties agrees that in the performance of their obligations hereunder, they shall comply with all applicable federal, state and local laws, ordinances, rules and regulations. Any work Vendor produces in connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If either party notifies the other party of any violation of such laws, ordinances, rules or regulations, The violating party shall immediately desist from and correct the violation. Each party will abide by the terms of the Data Protection Addendum (DPA), which is attached hereto and incorporated herein for all purposes. The DPA governs each party’s privacy obligation with respect to Personal Information (defined below). 12.Non-Discrimination Covenant. Vendor, for itself, its personal representatives, assigns, subVendors and successors in interest, as part of the consideration herein, agrees that in the performance of Vendor’s duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. SUBJECT TO THE LIMITATION OF LIABILITY IN SECTION 8.1 & 8.2 IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY VENDOR, ITS PERSONAL REPRESENTATIVES, ASSIGNS, SUBVENDORSS OR SUCCESSORS IN INTEREST, VENDOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13.Notices. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives or (2) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: City of Fort Worth Attn: Assistant City Manager 100 Fort Worth Trail Fort Worth, TX 76102-6314 With copy to Fort Worth City Attorney’s Office at same address To VENDOR: Experian Employer Services, Inc. Steve Solovic, Senior Vice President 475 Anton Boulevard Costa Mesa, CA 92626 14.Solicitation of Employees. Neither City nor Vendor shall, during the term of this Agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement, without the prior written consent of the person's employer. Notwithstanding the foregoing, this provision shall not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. 15.Governmental Powers. It is understood and agreed that by execution of this Agreement, City does not waive or surrender any of its governmental powers or immunities. 16.No Waiver. The failure of City or Vendor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of City's or Vendor’s respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17.Governing Law / Venue. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18.Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19.Force Majeure. City and Vendor shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20.Headings not Controlling. Headings and titles used in this Agreement are for reference purposes only, shall not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision of this Agreement. 21.Review of Counsel. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or its Exhibits. 22.Amendments / Modifications / Extensions. No amendment, modification, or extension of this Agreement shall be binding upon a party hereto unless set forth in a written instrument, which is executed by an authorized representative of each party. 23.Entirety of Agreement. This Agreement, including Exhibits A, B and C, contains the entire understanding and agreement between City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24.Counterparts. This Agreement may be executed in one or more counterparts and each counterpart shall, for all purposes, be deemed an original, but all such counterparts shall together constitute one and the same instrument. 25.Warranty of Services. Vendor warrants that its services will be of a high quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor’s option, Vendor shall either (a) use commercially reasonable efforts to re-perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by City to Vendor for the nonconforming services. 26.Immigration Nationality Act. Vendor shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon request by City, Vendor shall provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. SUBJECT TO THE LIMITATION OF LIABILITY IS SECTION 8.1 7 8.2 VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR’S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate this Agreement for violations of this provision by Vendor. 27.Retained Rights. All Vendor Property, Vendor Confidential Information, and various databases, improvements, technologies, inventions, developments, ideas, discoveries, and any other intellectual property associated therewith shall be deemed part of the Services and are owned by Vendor (or its licensors or providers, as applicable). Nothing contained in the Agreement shall be deemed to convey to City or to any other party any ownership interest in or to any intellectual property or data provided in connection with the Services, Vendor Property or Vendor Confidential Information. Client shall not acquire any rights in or to the Services, Vendor Property or any Vendor Confidential Information in excess of the scope and/or duration described in the Agreement. 28.Signature Authority. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement and any amendment hereto, may be executed by any authorized representative of Vendor whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit “C”. Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 29.Change in Company Name or Ownership. Vendor shall notify City’s Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Vendor or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director’s resolution approving the action, or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 30.No Boycott of Israel. If Vendor has fewer than 10 employees or this Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms “boycott Israel” and “company” shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this contract, Vendor certifies that Vendor’s signature provides written verification to the City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. 31.Prohibition on Boycotting Energy Companies. Vendor acknowledges that in accordance with Chapter 2276 of the Texas Government Code, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more, which will be paid wholly or partly from public funds of the City, with a company (with 10 or more full-time employees) unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of the contract. To the extent that Chapter 2276 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor’s signature provides written verification to the City that Vendor: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. 32.Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more which will be paid wholly or partly from public funds of the City, with a company (with 10 or more full-time employees) unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor’s signature provides written verification to the City that Vendor: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. (signature page follows) ACCEPTED AND AGREED: CITY OF FORT WORTH: By: _________________________ Name: Dianna Giordano Title: Assistant City Manager Date: , 2025 APPROVAL RECOMMENDED: By: Name: Title: Human Resources Director ATTEST: By: Name: Jannette Goodall Title: City Secretary CONTRACT COMPLIANCE MANAGER: By signing, I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Name: Sandra Huerta Title: Employee Labor Relations, Human Resource Manager APPROVED AS TO FORM AND LEGALITY: By: Name: Title:Assistant City Attorney CONTRACT AUTHORIZATION: M&C:N/A Form 1295:N/A EXPERIAN EMPLOYER SERVICES, INC.: By: _________________________ Name: G. Patrick Murphy Title: Associate Commercial Counselor EXHIBIT A SCOPE OF SERVICES UNEMPLOYMENT COST MANAGEMENT SERVICES I. Claims Management a. The Company shall process for the Client all unemployment compensation claims, at all levels of protest or appeal, for the account(s) under contract, dealing directly with the state agencies on behalf of the Client. b. The Company shall provide hearing guidance to the Client in determining the proper Individual, necessary documentation and other pertinent guidelines to best assist the Client in all appeals hearings before all state agencies. It is recognized that the Client has sole discretion as to the final action taken and the state agencies as to final jurisdiction. c. City Requested Additional Services: Hearing representation will be provided by the Company at the request of the Client for an additional fee of $150.00 per telephone hearing and $250.00 per in-person hearing. Hearing representation must be approved by City in advance. II. Education Management a. The Company shall conduct educational seminars for the Client to educate management and supervisory personnel about rules and regulations pertaining to a claimant's unemployment compensation eligibility, progressive discipline, documentation, potential liability, and other valuable guidelines to help protect the Client against unwarranted unemployment claims and benefit charges. These seminars will be scheduled at a mutually convenient time and at an appropriate duration at least once per quarter. The Company shall consult with the Client, whenever necessary or requested to do so, to advise on procedures pertaining to the control and reduction of unemployment liability. b. The Company shall inform the Client of significant changes to unemployment compensation laws, regulations, and interpretations thereof. c. The Company shall review the Client's existing written policy handbook, manual or rules, at the Client's request, to provide guidance and information that pertain to the control and reduction of unemployment compensation liability. d. The Company shall present to the Client written management reports on a monthly, quarterly and annual basis. The report shall describe the unemployment activity in the Client's account(s) and results of the Company's services for the Client. III. Benefit Charge Auditing and Management a. The Company shall initiate and maintain an audit of the Client's unemployment benefit charges. The audit shall consist of the validation of all benefit charges to the Client's account(s) and the corresponding unemployment claims, checking for erroneous, incorrect and unwarranted charges. The Company shall file, for the Client, all necessary requests, protests and appeals for credit to the Client's unemployment account(s) with the appropriate state agency departments for all erroneous, incorrect and unwarranted charges uncovered in the audit. The Company will provide the client with an annual budget letter, projecting the client's expected annual unemployment costs for the upcoming year. IV. Vendor Affiliates a. Services may be provided to City under the Agreement by Vendor's affiliates (a "Vendor Affiliate"), subject to execution of applicable Schedule directly between the City and the identified Vendor Affiliate. In such event, (i) the terms and conditions of the Agreement shall be binding on any such Vendor Affiliate as if it were an original party to the Agreement, (ii) all references to "Vendor" in this Agreement shall be deemed a reference to such Vendor Affiliate, and (iii) the City agrees that Vendor shall have neither obligations nor liability for any Services contracted for by any such Vendor Affiliate. V. Data Corrections a. In the event that a City employee notifies EES of an error in any City Data, and EES or City concludes that the City Data is incorrect, City shall correct the City Data as required. If City does not correct the City Data, EES may correct the information on behalf of City. VII Not Legal or Accounting Advice a. Client acknowledges that the Services are general in scope and designed to assist a wide variety of employers in various industries and demographics. Accordingly, the Services provided by EES should not be viewed as legal advice, legal opinion or accounting professional services of any kind. Usage of the Services are in no way intended to replace Client’s actual legal, human resources and/or labor department expertise. Client assumes all responsibility for the legal accuracy of its actions and is advised to obtain and seek legal counsel whenever appropriate to ensure that its specific use of the Services are compliant with all applicable federal and state laws, rules and regulations. EMPLOYMENT VERIFICATION SERVICES This Schedule for Employment Verification Services (the “Schedule”) is entered into by and between (“Experian Employer Services” or “EES”) on behalf of itself and its subsidiary Frontline eSolutions LLC d/b/a uConfirm (“uConfirm”) each an Experian company, and CITY OF FORT WORTH (“Clity”) as of the Effective Date of this Agreement. a. Vendor will manage and respond to requests for verification of employment and income received related to current and former employees of Client ("Verifications") from third party verifiers ("Commercial Verifiers"). Client will refer all third-party verifiers to Vendor. The Services will be provided by uConfirm, a subsidiary of Vendor, as the consumer reporting agency of the Services. b. All active employees of Client possessing an active Client email address may generate their own verifications at any time through Vendor's employee portal. Other current and former employees may contact the Verifications support team to obtain verification information. c. Social services agencies who are unable to pay for Verifications, or current and former Client employees, shall not pay fees for the Services. d. Verifications requested by Commercial Verifiers, such as lenders, landlords, pre- employment screening firms, etc. shall pay rates set by Vendor, which may be modified from time to time. e. Should any Client employee be charged by a verifier on a pass-through basis for Vendor's service, the employee shall be entitled to a prompt reimbursement through Vendor's support department. Client employees may submit a reimbursement request at any time within six (6) months of the verification request. f. Vendor shall provide the Services at no additional charge to Client. g. Vendor will be the exclusive provider of Services. During the Agreement term, Client will ensure that all Verification requests are directed to Vendor. Client will terminate any pre- existing providers of verification services following implementation of the Services, so that any pre- existing provider ceases to fulfill any third-party verification requests related to Client's current and former employees. h. The parties agree that for purposes of this Agreement, Client is a furnisher, as that term is defined in the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) (FCRA), having obligations and responsibilities under the FCRA. The parties acknowledge that the information furnished by Client will be used for consumer reporting purposes pursuant to the FCRA. Vendor may, on behalf of uConfirm, incorporate at Vendor's expense, the data furnished by Client into uConfirm's credit reporting system. Client acknowledges receipt of the Notice to Furnishers of Information: Obligations of Furnishers under the FCRA, attached as Appendix A. Furthermore, as a furnisher of information to Vendor, Client certifies that it has established and implemented written policies and procedures regarding the accuracy and integrity of information furnished by Client pursuant to Appendix A to Furnisher Rule Title 16, Part 660 - Duties of Furnishers of Information to Consumer Reporting Agencies. i. Pursuant to its obligations under the FCRA, should uConfirm, or Vendor on behalf of uConfirm ("Notifying Entity"), notify Client that a consumer has disputed the completeness or accuracy of information provided by Client, Client will (i) conduct an investigation and review all relevant information provided by Notifying Entity, including information provided to Notifying Entity by the consumer; (ii) report the results of the investigation to Notifying Entity and, if the investigation establishes that the information was incomplete or inaccurate report the results to Notifying Entity; (iii) complete the investigation required within 30 days from the date Notifying Entity receives the dispute from the consumer; and (iv) promptly modify or delete the information, or block its reporting. j. Data Quality and Provision. uConfirm’s ability to provide accurate data to third party verifiers is dependent upon the accuracy and completeness of the data provided by Client. Therefore, Client represents and warrants that it shall provide current, complete and accurate data as necessary for uConfirm, or EES on behalf of uConfirm to provide the Services. Client shall use commercially reasonable efforts to provide the data in a reasonable format as determined by uConfirm, or EES on behalf of uConfirm and correct any corrupted data files provided within 24 hours after Client is notified of such defects. Client shall notify EES in writing of any problems in providing requested data in a timely manner. Both parties shall cooperate to identify and resolve errors pertaining to data as soon as possible. Client authorizes uConfirm, or EES on behalf of uConfirm to transmit the data provided by Client, as is, to any third-party verifier requesting such data in a standard EES online format. Except as provided in this section, neither uConfirm nor EES shall have responsibility to, nor shall either, review, change, modify, amend, verify or alter the data received from Client before transmitting it to the third-party verifier. uConfirm, or EES on behalf of uConfirm will only use the employment and income information for its purposes in compliance with applicable laws. EXHIBIT B PRICE SCHEDULE City shall pay Vendor an annual amount up to Four Thousand Five Hundred Dollars ($4,500.00). Vendor shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. City agrees to pay all invoices of Vendor within thirty (30) days of receipt of such invoice. Status # Item Quantity Required Unit Price Total Cost Success: All values provided #1-1 Unemployment Claims Management & Employment Verification Services 1 $ 4,500.00 $ 4,500.00 Grand Total $ 4,500.00 Exhibit C All furnishers of information to consumer reporting agencies must comply with all applicable regulations. Information about applicable regulations currently in effect can be found at the Consumer Financial Protection Bureau’s website, www.consumerfinance.gov/learnmore. NOTICE TO FURNISHERS OF INFORMATION: OBLIGATIONS OF FURNISHERS UNDER THE FCRA The federal Fair Credit Reporting Act (FCRA), 15 U.S.C. 1681-1681y, imposes responsibilities on all persons who furnish information to consumer reporting agencies (CRAs). These responsibilities are found ill Section 623 of the FCRA, 15 U.S.C. 1681s-2. State law may impose additional requirements on furnishers. All furnishers of information to CRAs should become familiar with the applicable laws and may want to consult with their counsel to ensure that they are in compliance. The text of the FCRA is available at the website of the Consumer Financial Protection Bureau (CFPB): www.consumerfinance.gov/learnmore. A list of the sections of the FCRA cross-referenced to the U.S Code is at the end of this document. Section 623 imposes the following duties upon furnishers: Accuracy Guidelines The FCRA requires furnishers to comply with federal guidelines and regulations dealing with the accuracy of information provided to CRAs by furnishers. Federal regulations and guidelines are available at www.consumerfinance.gov/learnmore. Section 623(e). General Prohibition on Reporting Inaccurate Information The FCRA prohibits information furnishers from providing information to a CRA that they know or have reasonable cause to believe is inaccurate. However, the furnisher is not subject to this general prohibition if it clearly and conspicuously specifies an address to which consumers may write to notify the furnisher that certain information is inaccurate. Sections 623(a)(1)(A) and (a)(1)(C). Duty to Correct and Update Information If at any time a person who regularly and in the ordinary course of business furnishes information to one or more CRAs determines that the information provided is not complete or accurate, the furnisher must promptly provide complete and accurate information to the CRA. In addition, the furnisher must notify all CRAs that received the information of any corrections, and must thereafter report only the complete and accurate information. Section 623(a)(2). Duties After Notice of Dispute from Consumer If a consumer notifies a furnisher, at an address specified for the furnisher for such notices, that specific information is inaccurate, and the information is, in fact, inaccurate, the furnisher must thereafter report the correct information to CRAs . Section 623(a)(1)(B). If a consumer notifies a furnisher that the consumer disputes the completeness or accuracy of any information reported by the furnisher, the furnisher may not subsequently report that information to a CRA without providing notice of the dispute. Section 623(a)(3). Furnishers must comply with federal regulations that identify when an information furnisher must investigate a dispute made directly to the furnisher by a consumer. Under these regulations, furnishers must complete an investigation within 30 days (or 45 days, if the consumer later provides relevant additional information) unless the dispute is frivolous or irrelevant or comes from a "credit repair organization." Section 623(a)(8). Federal regulations are available at www.consumerfinance.gov/learnmore. Section 623(a)(8). Duties After Notice of Dispute from Consumer Reporting Agency If a CRA notifies a furnisher that a consumer disputes the completeness or accuracy of information provided by the furnisher, the furnisher has a duty to follow certain procedures. The furnisher must: • Conduct an investigation and review all relevant information provided by the CRA, including information given to the CRA by the consumer. Sections 623(b)(1)(A) and (b)(1)(B). • Report the results to the CRA that referenced the dispute, and, if the investigation establishes that the information was, in fact, incomplete or inaccurate, report the results to all CRAs to which the furnisher provided the information that compile and maintain files on a nationwide basis. Section 623(b)(1)(C) and (b)(1)(D). • Complete the above steps within 30 days from the date the CRA receives the dispute (or 45 days, if the consumer later provides relevant additional information to the CRA). Section 623(b)(2). • Promptly modify or delete the information, or block its reporting. Section 623(b)(1)(E). Duty to Report Voluntary Closing of Credit Accounts If a consumer voluntarily c loses a credit account, any person who regularly and in the ordinary course of business furnished information to one or more CRAs must report this fact when it provides information to CRAs for the time period in which the account was closed. Section 623(a)(4). Duty to Report Dates of Delinquencies If a furnisher reports information concerning a delinquent account placed for collection, charged to profit or loss, or subject to any similar action, the furnisher must, within 90 days after reporting the information, provide the CRA with the month and the year of the commencement of the delinquency that immediately preceded the action, so that the agency will know how long lo keep the information in the consumer's file. Section 623(a)(5). Any person, such as a debt collector, that has acquired or is responsible for collecting delinquent accounts and that reports information to CRAs may comply with the requirements of Section 623(a)(5) (until there is a consumer dispute) by reporting the same delinquency date previously reported by the creditor. lf the creditor did not report this date, they may comply with the FCRA by establishing reasonable procedures to obtain and report delinquency dates, or, if a delinquency date cannot be reasonably obtained, by following reasonable procedures to ensure that the date reported precedes the date when the account was placed for collection, charged to profit or loss, or subjected to any similar action. Section 623(a)(5). Duties of Financial Institutions When Reporting Negative Information Financial institutions that furnish information to "nationwide" consumer reporting agencies, as defined in Section 603(p), must notify consumers in writing if they may furnish or have furnished negative information to a CRA. Section 623(a)(7). The CFPB has prescribed model disclosures, 12 CFR Part 1022, App. B. Duties When Furnishing Medical Information A furnisher whose primary business is providing medical services, products, or devices (and such furnisher's agents or assignees) is a medical information furnisher for the purposes of the FCRA and must notify all CRAs to which it reports of this fact Section 623(a)(9). This notice will enable CRAs to comply with their duties under Section 604(g) when reporting medical information. Duties When ID Theft Occurs All furnishers must have in place reasonable procedures to respond to notifications from CRAs that information furnished is the result of identity theft, and to prevent refurnishing the information in the future. A furnisher may not furnish information that a consumer has identified as resulting from identity theft unless the furnisher subsequently knows or is informed by the consumer that the information is correct. Section 623 (a)(6). If a furnisher learns that it has furnished inaccurate information due to identity theft, it must notify each CRA of the correct information and must thereafter report only complete and accurate information. Section 623(a)(2). When any furnisher of information is notified pursuant to the procedures set forth in Section 605B that a debt has resulted from identity theft, the furnisher may not sell, transfer, or place for collection the debt except in certain limited circumstances. Section 615(f). The CFPB's website, www.consumerfinance.gov/learnmore, has more information about the FCRA, including publications for businesses and the full text of the FCRA. CITATIONS FOR FCRA SECTIONS IN THE U.S. CODE, 15 U.S.C. § 1681 ET. SEQ.: Section 602 15 U.S.C. 1681 Section 610 15 U.S.C. 1681h Section 620 15 U.S.C. 1681r Section 603 15 U.S.C. 1681a Section 611 15 U.S.C. 1681i Section 621 15 U.S.C. 1681s Section 604 15 U.S.C. 1681b Section 612 15 U.S.C. 1681j Section 622 15 U.S.C. 1681s-1 Section 605 15 U.S.C. 1681c Section 613 15 U.S.C. 1681k Section 623 15 U.S.C. 1681s-2 Section 605A 15 U.S.C. 1681c-1 Section 615 15 U.S.C. 1681m Section 624 15 U.S.C. 1681t Section 605B 15 U.S.C. 1681c-2 Section 616 15 U.S.C. 1681n Section 625 15 U.S.C. 1681u Section 606 15 U.S.C. 1681d Section 617 15 U.S.C. 1681o Section 626 15 U.S.C. 1681v Section 607 15 U.S.C. 1681e Section 618 15 U.S.C. 1681p Section 627 15 U.S.C. 1681w Section 608 15 U.S.C. 1681f Section 619 15 U.S.C. 1681q Section 628 15 U.S.C. 1681x Section 609 15 U.S.C. 1681g Exhibit D: Data Privacy Addendum This Data Privacy Addendum (“DPA”) is agreed to by EES and Client, each a “Party” and together, the “Parties”. This DPA shall be effective as of the earlier of the Effective Date of the Agreement or the date that Personal Information is first Processed (as defined below) by EES. Because EES may use and/or process Personal Information to provide Services to Client, the Parties desire to establish each Party’s privacy obligations with respect to such Personal Information. In consideration of the mutual obligations in this DPA, the Parties agree as follows: 1. Definitions. Capitalized terms used but not defined in this DPA shall have the meaning ascribed to them in the Agreement. a. “Personal Information” is information received from Client that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. b. Each of “Business,” “Collects” (and “Collected” or “Collection”), “Consumer,” “Controller,” “Business Purpose,” “Process” (and “Processes“ or “Processed”), “Processor” (and “Processing”), “Sell” (and “Selling,” “Sale,” or “Sold”), “Service Provider,” “Subcontractor” (and “Subcontracted”) and “Sub-Processor” (and “Sub- Processing”), shall have the meanings given to each term as set forth in the respective Privacy Laws. c. “Business Purpose" means the specified uses and Processing limitations for Personal Information as specified in Privacy Laws, and including the uses as set forth in the applicable Schedule. d. “Privacy Laws” means all applicable United States federal and state data protection and privacy laws, rules, and regulations that relate to the Collection and Processing of Personal Information, including: (a) the California Consumer Privacy Act of 2018 (“CCPA”), (b) the California Privacy Rights Act of 2020 (“CPRA”), (c) the Virginia Consumer Data Protection Act (“VCDPA”), (d) the Colorado Privacy Act (“CPA”), (e) the Utah Consumer Privacy Act (“UCPA”), (f) the Connecticut Data Privacy Act (“CDPA”), and (g) any subsequently enacted privacy law within the United States, or any amendment to current law, together with any rules or regulations promulgated pursuant to any of the foregoing. e. “Sensitive Information” shall have the meaning as set forth in Privacy Laws and may include social security numbers; non-publicly available government issued identifiers; financial account information; information, including inferences, about an individual’s health or medical conditions or diagnoses, biometric information; ethnicity or race, religion, or philosophical beliefs; and sexual orientation or preferences. 2. Processing of Personal Information. a. Relationship of the Parties. As between the Parties in performance of the Agreement, and subject to Privacy Laws, EES shall be a Processor and Client shall be a Controller; and, if Client is a Processor to another Processor, and/or Controller, then EES shall be a Sub-Processor and/or sub-Service Provider to Client. Notwithstanding the foregoing sentence, EES shall be a Controller with respect to Personal Information of Client personnel that EES uses for the purpose of administering and managing its relationship with Client and/or delivering Services, including without limitation Client’s internal or external billing, marketing, information technology, and human resources contacts. b. Details of the Processing. The nature and purpose of the Processing, the duration of the Processing, and the rights and obligations of the Parties with respect to the Processing are as set forth in this DPA and the applicable Schedule. Personal Information subject to Processing hereunder includes any Personal Information that Client, or third parties acting on Client’s behalf, determines they will make available to EES in connection with the Services, which may include payroll and employment data. c. Client Responsibilities. i. Client shall, in its use or receipt of the Services, ensure that the instructions for the Processing of Personal Information comply with all Privacy Laws and the Agreement. Client shall have sole responsibility for the accuracy, quality, and legality of Personal Information and the means by which Client obtained the Personal Information. ii. Client has fulfilled all requirements, and has all rights, necessary for the provision of the Personal Information to EES for Processing and the provision of Services as set forth in the Agreement and this DPA. iii. Client shall not transmit or deliver any Personal Information to EES that: (i) contains Sensitive Information unless it has been lawfully collected, and if applicable, specifically consented to, as required under Privacy Law, (ii) contains any data for which Client has received Consumer direction to opt-out or delete Personal Information, pursuant to Privacy Laws. iv. To the extent required by Privacy Laws, Client shall upon notice to EES, use commercially reasonable efforts to stop and remediate unauthorized use and disclosure of Personal Information to comply with Privacy Laws, including termination of the respective Schedule or the Agreement. v. Client has no basis to believe that it will be unable to comply with the provisions of this Privacy Amendment. d. EES Responsibilities. i. EES shall only use, retain, and Process Personal Information (a) for the limited and specified purpose of performing the Services specified in the Agreement, or as otherwise permitted by this DPA, (b) in compliance with Client instructions, or (c) in compliance with a legal obligation, in which case, EES will notify Client of such legal obligation, unless prohibited by applicable law. ii. Except as set forth in this Section 2(d) EES shall not (a) Process Personal Information for EES’s own purposes or benefit, (b) Sell Personal Information, (c) retain, use, process, distribute, or disclose the Client Personal Information for any purpose other than for the Business Purpose; or (d) combine Client Personal Information with any other data in a manner that would breach the Agreement or violate Client’s written instruction. iii. Unless otherwise agreed upon by the parties, EES shall not Sell Personal Information or share Personal Information for online behavioral advertising to any third party other than, (a) to any Client designee in accordance with Client’s written direction, provided that Client shall notify EES of any Consumer request to opt out of such sales or sharing, or (b) as may be required by applicable law. iv. EES shall implement reasonable safeguards designed to ensure that access to Personal Information is restricted to only those EES personnel who have a need to know such information to enable EES to perform its obligations under the Agreement and this DPA. EES’s personnel engaged in the Processing of Personal Information shall be informed of the confidential nature of the Personal Information, have received training regarding their responsibilities with respect to Personal Information, and are aware of their obligations of confidentiality with respect to Personal Information. v. EES has no basis to believe that it will be unable to comply with the provisions of this Privacy Amendment, and to the extent required by Privacy Laws, EES shall promptly notify Client if it makes a determination that it can no longer meet its obligations under Privacy Laws. e. Use of Third Parties. In the event EES utilizes any Subcontractors, Sub-Processors, Service Providers or other third parties (each a “Third Party”, and collectively, the “Third Parties”) to perform any Processing of Personal Information subject to this Section, EES shall notify Client of any Third Party’s Processing purposes and afford Client the opportunity to reasonably object to any Third Party. EES shall obligate Third Parties to comply with applicable provisions of this DPA, commensurate to the Services being performed, including compliance with all Privacy Laws and to notify EES if any Third Party is unable to comply with its obligations under Privacy Laws. Additionally, EES will (i) take steps to select and retain Third Parties that are capable of maintaining appropriate privacy and security measures to protect Personal Information consistent with Privacy Law; (ii) enter into a written agreement with each Third Party that imposes obligations on such Third Party that are no less restrictive than those imposed on EES under this DPA; (iii) only permit Third Parties to obtain Personal Information to deliver the Services EES has retained such Third Party to provide, consistent with the Services EES is obligated to provide Client hereunder; and (iv) prohibit Third Parties from using Personal Information for any other purpose. 3. Reasonable Assistance. EES shall direct Consumers to Client for disposition if EES receives (a) Consumer correspondence, questions, or complaints directed to Client or related to Personal Information; or (b) a Consumer exercise of statutory rights with respect to Client Personal Information. Upon Client’s specific request and instruction, EES shall (x) provide Client reasonable assistance to facilitate Client response to any correspondence, question, complaint, or exercise of statutory rights, received from (i) a Consumer in connection with the Collection and Processing of such Consumer’s Personal Information (taking into account the nature of processing and the information available to the processor, by appropriate technical and organizational measures, insofar as this is reasonably practicable); or (ii) any State enforcement authority in connection with the Collection and Processing of Personal Information; (y) use reasonable efforts to assist Client to delete (and require any Third Parties to delete) Personal Information in accordance with Client’s request and Privacy Laws; and (z) promptly provide all information reasonably necessary for Client to comply with its obligations under Applicable Privacy Laws. 4. Deletion Process and Procedure. EES shall implement and maintain reasonable processes and procedures to delete Client records that include Personal Information in response to Consumer Personal Information deletion requests in accordance with Privacy Laws. EES shall delete all such Client records identified for deletion within a reasonable period following receipt of Client’s request not to exceed thirty (30) days. EES shall confirm each such record deletion to Client by EES standard processes and technical specifications. 5. Assessments. In addition to any other assessments agreed upon by the Parties in the Agreement, and to the extent required by Privacy Law, EES shall (a) make available to Client, upon reasonable request, all information necessary to demonstrate compliance with Privacy Laws, (b) at Client’s expense, allow Client the ability to take reasonable and appropriate steps to help ensure that a recipient of Personal information Processes such Personal Information in accordance with the CPRA, and (c) not more than once per calendar year, and at Client’s expense, allow and cooperate with reasonable assessments (including data protection assessments and privacy impact assessments) by Client’s designated assessor, in order to determine if EES is in compliance with the provisions of this DPA. 6. Duration. This DPA shall remain in effect for so long as EES has Personal Information in its possession. 7. Changes in Privacy Laws. In the event that any Privacy Laws are promulgated on or after the Effective Date that mandate that Client or EES execute contractual terms for the processing of Personal Information provided by a Party pursuant to this DPA that are not set forth in this DPA, then EES shall set forth such mandatory legal requirements at www.experian.com/privacylaw and such obligations shall be deemed incorporated into this Addendum and be binding upon the Parties as if set forth in this DPA. 8. Legal Effect. This DPA shall only become legally binding between Client and EES when signed by both Parties, and may be executed in counterparts, each of which shall be considered an original but all of which together shall constitute a single instrument. If this DPA has been electronically signed by a Party, such signature will have the same legal affect as a handwritten signature. 9. Miscellaneous. Nothing in this DPA shall confer any benefits or rights on any person or entity other than the parties to this DPA. This Privacy Amendment is made a part of, is subject to, and by this reference is incorporated into the Agreement. This Privacy Amendment shall be governed by and construed in accordance with governing law and jurisdiction provisions in the Agreement, except as and to the extent the Privacy Laws mandatorily apply. In the event of any conflict or inconsistency between the provisions of this DPA and any provision of the Agreement, the provisions of this DPA shall prevail with respect to such subject matter and to the extent of such conflict. Certificate Of Completion Envelope Id: D42D7E17-39EA-4100-9F52-2CAF1C3D00FD Status: Completed Subject: Complete with Docusign: CSC XXXX Experian pending vendor final review 9-29.pdf AgreementPDFName: Source Envelope: Document Pages: 21 Signatures: 1 Envelope Originator: Certificate Pages: 4 Initials: 0 Patrick Murphy AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-08:00) Pacific Time (US & Canada) Patrick.Murphy@experian.com IP Address: 161.69.90.47 Record Tracking Status: Original 9/30/2025 9:42:27 AM Holder: Patrick Murphy Patrick.Murphy@experian.com Location: DocuSign Signer Events Signature Timestamp Patrick Murphy Patrick.Murphy@experian.com Associate Commercial Counsel Security Level: Email, Account Authentication (None)Signature Adoption: Pre-selected Style Using IP Address: 161.69.90.47 Sent: 9/30/2025 9:43:48 AM Viewed: 9/30/2025 9:44:02 AM Signed: 9/30/2025 9:44:16 AM Electronic Record and Signature Disclosure: Accepted: 12/5/2024 9:57:37 AM ID: 5d8e2eb4-9c11-4c76-8b96-da37e908c96c In Person Signer Events Signature Timestamp Editor Delivery Events Status Timestamp Agent Delivery Events Status Timestamp Intermediary Delivery Events Status Timestamp Certified Delivery Events Status Timestamp Carbon Copy Events Status Timestamp Witness Events Signature Timestamp Notary Events Signature Timestamp Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 9/30/2025 9:43:48 AM Certified Delivered Security Checked 9/30/2025 9:44:02 AM Signing Complete Security Checked 9/30/2025 9:44:16 AM Completed Security Checked 9/30/2025 9:44:16 AM Payment Events Status Timestamps Electronic Record and Signature Disclosure ELECTRONIC RECORD AND SIGNATURE DISCLOSURE From time to time, Experian Web Portal (we, us or Company) may be required by law to provide to you certain written notices or disclosures. 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