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HomeMy WebLinkAboutIR 9616 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 9616 To the Mayor and Members of the City Council January 28, 2014 r SUBJECT: PARKING TICKETS The purpose of this Informal Report is to provide information related to Municipal Courts parking tickets and options for making online payments. The current parking ticket envelope does partially obscure the return address, when mailing a payment to the City. The next order of parking citations will be corrected to remove this impediment. We currently offer citizens the ability to pay their citations (including parking tickets) either online, by phone, and in person at any Western Union location worldwide. Additionally, payment may be made at Court facilities (A.D. Marshall Courts Building, 1000 Throckmorton Street and Southwest Municipal Court, 3741 S.W. Loop 820). This includes cases referred to the third party collection agency. Court staff is currently working with the Financial Management Services and Information Technology Solutions Departments to explore other banking options, which includes Chase Bank. The goal of this effort is to provide a more seamless approach to receiving online payments. The recent successes with other online payment methods to the City have opened the door for this opportunity. Additionally, the Court has been in contact with the City of Houston, which recently successfully transitioned to Chase Bank for online payments. If you have any questions, please contact Deidra Emerson, Municipal Court Director, at (817) 392-6711. Tom Higgins City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS