HomeMy WebLinkAbout25-0133 - 2025-12-02 - Informal ReportINFORMAL RESPONSE TO CITY COUNCIL MEMBERS No. 25-0133
di;Ttp To the Mayor and Members of the City Council December 2, 2025
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rrn SUBJECT: FOOD SERVICES PROGRAM AT CITY HALL
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The purpose of this Informal Report is to provide the City Council with information on the Food
Services Program which provides lunch service at City Hall.
The food program was created as part of the City Hall project. The charge to the project
management committee was to create a food program at a low cost to the City of Fort Worth.
After a six-month RFP process, Fooda was selected as the catering option that could be
expanded over time. The City had limited up -front investment in furniture, fixtures, and equipment
for the program.
The program began with the Grab -and -Go store, lunch, and retail coffee. The retail coffee shop
was suspended due to lack of demand. We have since added dessert options with Nothing But
Bundt Cakes and Gigi's Cupcakes. On October 27, 2025, a pilot program for breakfast began
with breakfast tacos, which will occur each Tuesday. On November 5, a second pilot program for
a salad bar began and will occur each Wednesday. After the three (3) month pilot program, these
two options will be assessed.
To be a partner with Fooda, restaurants complete an application which includes a tax license,
food permit, food manager level sanitation certificate, and certificate of insurance. Once all
paperwork is received, onboarding occurs along with a food tasting. Based on certain levels, the
restaurant pays either 20% or 25% commission to Fooda. Currently, there are 81 restaurants
participating.
Since the Fooda program began, the City has spent $55,914 to subsidize the program. The
Fooda program guarantees $600 per day for each food vendor, except for the salad bar which is
guaranteed $800 per day. 69% of the subsidy was spent in FY24 when City Hall was at half
capacity.
Customer satisfaction with the program remains high. Since the start of the program, 59% of
customers provided a great rating and 33% provided a good rating.
Fooda's contract ends on March 31, 2026, and has ten (10) one-year renewal options.
Next Steps
As we evaluate the future of the City Hall food service program, a key decision is whether to
continue with a rotating vendor program such as Fooda or transition to a traditional
restaurant/cafe model where food and beverages are prepared on -site. To inform this decision,
we will:
• Complete a kitchen assessment by the end of the calendar year to determine the costs to
activate the kitchen that has not been used since early 2020.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL RESPONSE TO CITY COUNCIL MEMBERS No. 25-0133
di;Ttp To the Mayor and Members of the City Council December 2, 2025
r',° Page 2 of 2
V.
�O Y
rrn SUBJECT: FOOD SERVICES PROGRAM AT CITY HALL
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• Determine what financial guarantees are necessary to make a restaurant/cafe program
sustainable.
• Pursue a Request for Proposals (RFP) process to identify and select a food service vendor
to provide services at City Hall, ensuring competitive evaluation of options that best meet
the City's operational, financial, and service goals.
For questions regarding this information, please contact Marilyn Marvin, Property Management
Department Director, at 817-392-7708.
Jesus "Jay" Chapa
City Manager
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS