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053733-R6 - General - Contract - April Fiori
CSC No. 53733-R6 CITY OF FORT WORTH CONTRACT RENEWAL NOTICE February 25, 2026 April Fiori Telecom and Carrier Sales Manager Blacicpoint IT Services dba CompassMSP 67 Prospect Avenue, Suite 202 Hartford, CT 06106 Re: Contract Renewal Notice CSC 53733 (the "Contract") Renewal Term No. 6: April 1, 2026 to March 31, 2027 The above referenced Contract with the City of Fort Worth will expire on March 31, 2026 (the "Expiration Date"). Pursuant to the Contract, contract renewals are at the sole option of the City. This letter is to inform you that the City is exercising its right to renew the Contract for an additional one (1) year period, which will begin immediately after the Expiration Date. This is the sixth and final renewal under this Contract. All other terms and conditions of the Contract remain unchanged. Please return this signed acknowledgement letter, along with a copy of your current insurance certificate, to the address set forth below, acknowledging receipt of the Contract Renewal Notice. Failure to provide a signed acknowledgment does not affect the renewal. Please log onto PeopleSoft Purchasing at http://fortwoithtexas.gov/purchasing to insure that your company information is correct and up-to-date. If you have any questions concerning this Contract Renewal Notice, please contact me at the telephone number listed below. Sincerely, Charmaine Baylor Charmaine Baylor Sr. IT Business Planner, Water Department (817) 392-6629 Charmaine.baylor � ,fortworthtexas.gov OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Contract Renewal Page I of 2 ACCEPTED AND AGREED: FORT WORTH: City of Fort Worth By: Name: Title: Date: Jesica McEachern Assistant City Manager 03/24/2026 Approval Recommended: Christopher fforder By: Christopher Harder (Jar 5 2026 14:08:13 CST) Name: Christopher Harder, P. E. Title: Director, Water Department F�Rr a'P Ilaa Attest: a'� �°°° °°°�o�aAo � _:i�a U via °mo o Pv= oSp By. OAP*o°° *�d Name: Jannette Goodall °aa %0i-4p Title: City Secretary VENDOR: Blackpoint IT Services dba CompassMSP By: Apr' iori (Feb 26, 2026 11:36:44 MST) Name: April Fiori Title: Telecom and Carrier Sales Manager d221.�— Date: Apr iori (Feb 26, 2026 11:36:44 MST) CSC No. Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Name: Corey Wangler Title: IT Manager, Water Department Approved as to Form and Legality: By, , ✓ VV't4� '4� Z U Name: M. Kevin Anders, II Title: Assistant City Attorney OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Contract Renewal Page 2 of 2 City of Fort Worth Water Dept. New contract year 2026 Summary 2.6.26 Moves/Adds/Changes (MAC) $93,569.00 SIP Trunks - $52,059.65 1/1/26-12/31/26 CompassMSP Support Wrap (6/1/26-5/31/27) $14,070.00 Virsae (9/1/26-8/31/27) $6,500.00 **Avaya Subscription (annual 9/1/2026-8/31/2027)Renewal 1 Year $12,438.00 *Vuesion Support (11/1/26-10/31/27) Extended Hours $69,613.00 M-F 7am to 9pm and Sat Sam to 3pm Total $196,190.00 ** Pricing subject to change as CoFWWD's current 3-year Avaya contract will be renewed yearly and will increase. *Vuesion Support — subject to change Signature: cv� Email: jesica.mceachern@fortworthtexas.gov FORTWORTH. City Secretary's Office Contract Routing & Transmittal Slip Contractor's Name: Blackpoint IT Services dba CompassMSP Subject of the Agreement: the sixth and final renewal of CSC 53733 - CompassMSP for the AVAYA phone system, Vuesion, SIP trunks, and related systems for the Water Customer Call Center M&C Approved by the Council? * Yes ❑ No If so, the M&C must be attached to the contract. Is this an Amendment to an Existing contract? Yes © No ❑ If so, provide the original contract number and the amendment number. Is the Contract "Permanent"? *Yes ❑ No Rl If unsure, see back page for permanent contract listing. Is this entire contract Confidential? *Yes ❑ No © If only specific information is Confidential, please list what information is Confidential and the page it is located. Effective Date: April 1, 2026 If different from the approval date. Expiration Date: March 31, 2027 If applicable. Is a 1295 Form required? * Yes ❑ No 21 *If so, please ensure it is attached to the approving M&C or attached to the contract. Project Number: If applicable. n/a *Did you include a Text field on the contract to add the City Secretary Contract (CSC) number? Yes © No ❑ Contracts need to be routed for CSO processing in the followingorder: rder: 1. Katherine Cenicola (Approver) 2. Jannette S. Goodall (Signer) 3. Allison Tidwell (Form Filler) "Indicates the information is required and if the information is not provided, the contract will be returned to the department. WATER DEPARTMENT ROUTING AND TRANSMITTAL SLIP Sixth Renewal of Agreement with CompassMSP, formerly Blackpoint IT Services, CSC 53733 TO ROLE APPROVER INITIALS Rick Lisenbee, Sr. IT Manager, Water Department Approver Ly_ Corey Wangler, IT Manager, Water Department Signer April Fiori, Sales Manager, CompassMSP Signer Shane Zondor, Assistant Director, Water Department Approver .Y. Jan Hale, Deputy Director, Water Department Approver IH JH Chris Harder, Director, Water Department Signer Michael K. Anders, II, Asst City Attorney Signer Jesica McEachern, Assistant City Manager Signer Katherine Cenicola, Assistant City Secretary Approver cc cc cc Jannette Goodall, City Secretary Signer Allison Tidwell, Administrative Asst, City Secretary Form Filler Tim Shidal, Sr. ITBusiness Planner, Water Acceptor EXPLANATION Attached is the Sixth Renewal of the Vendor Services Agreement, CSC 53733, between CompassMSP (formerly Blackpoint IT Services) and the Water Department. This agreement allows CompassMSP to continue providing the maintenance, support, monitoring, and upgrades of the AVAYA phone system, SIP trunks for Water phone traffic, the Vuesion Contact Center Suite, and related technologies for the Water Customer Service Call Center. The contract spending authority will equal $262,106.50, and the term will run from April 1, 2026 to March 31, 2027. If you have questions or concerns, please call or email me. Charmaine Baylor Sr. IT Business Planner Fort Worth Water Department Phone: (817) 392-6629 Email: charmaine.baylor(a,fortworthtexas.gov