HomeMy WebLinkAbout059412-R3 - General - Contract - Paymentus CorporationCSC No. 59412-R3
CITY OF FORT WORTH
CONTRACT RENEWAL NOTICE
April 2, 2026
Paymentus Corporation
Attn: Andy Dolan
Senior Vice President
13024 Ballantyne Corporate Place
Suite 450
Charlotte, NC 28277
Re: Contract Renewal Notice
Contract No. CSC 59412 (the "Contract")
Renewal Term No. 3: May 12, 2026 to May 11, 2027
The above referenced Contract with the City of Fort Worth expires on May 11, 2026, (the
"Expiration Date"). Pursuant to the terms of the Contract, the Contract automatically renews
annually. This letter is to inform you that the Contract will automatically renew on May 12, 2026
for an additional one (1) year period, which will begin on May 12, 2026 and end on May 11, 2027.
All other terms and conditions of the Contract remain unchanged.
Please return this signed acknowledgement letter, along with a copy of your current
insurance certificate, to the address set forth below, acknowledging receipt of the Contract
Renewal Notice. Failure to provide a signed acknowledgment does not affect the renewal.
Please log onto PeopleSoft Purchasing at http://fortworthtexas.gov/purchasing to ensure
that your company information is correct and up-to-date.
If you have any questions concerning this Contract Renewal Notice, please contact me at
the telephone number listed below.
Sincerely,
Timothy Shidal
Sr. IT Business Planner, Water IT
Fort Worth Water Department
(817) 392-8527
Third Renewal to City Secretary Contract 59412
Between the City of Fort Worth and
Schneider Electric Buildings Americas, Inc.
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Page 1 of 2
ACCEPTED AND AGREED:
CITY:
CITY OF FORT WORTH
By: Cp��
Name: Jesica McEachern
Title: Assistant City Manager
Date: 04/15/2026
APPROVAL RECOMMENDED:
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By: Christopher Hard (Apr 13, 2026 12:11:51 CDT)
Name: Christopher Harder, P.E.
Title: Water Director
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By:
Name: Jannette Goodall
Title: City Secretary
PAYMENTUS CORPORATION
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By: Andrew Dolan (Apr 2, 2026 15:40:17 EDT)
Name: Andy Dolan
Title: Senior Vice President
Date: 04/02/2026
CONTRACT COMPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration of
this contract, including ensuring all performance and
reporting requirements.
By: uJ�>L 8�
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Name: William Bailey
Title: IT Solutions Manager, Water
APPROVED AS TO FORM AND LEGALITY:
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By: M. Kevin Anders, II (Apr 13, 2026 12:53:31 CDT)
Name: M. Kevin Anders, II
Title: Assistant City Attorney
CONTRACT AUTHORIZATION:
M&C: 23-0251
Date Approved: 4/11/2023
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Third Renewal to City Secretary Contract 59412 Page 2 of 2
Between the City of Fort Worth and
Schneider Electric Buildings Americas, Inc.
Official site of the City of Fort Worth, Texas
CITY COUNCIL AGENDA FORT OORTH
Create New From This M&C
DATE: 4/11/2023 REFERENCE **M&C 23- LOG NAME: 60PAYMENTUS UTILITY BILL
NO.: 0251 PAY SERVICES
CODE: G TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT. (ALL) Authorize Execution of a Sole Source Agreement with Paymentus Corporation for
the Water Utility's Bill Payment Processing Services, in the Amount of $4,533,000.00
RECOMMENDATION:
It is recommended that the City Council authorize execution of a Sole Source Agreement with
Paymentus Corporation for the Water Utility's bill payment processing services, in the amount of
$4,533,000.00.
DISCUSSION:
Paymentus has provided the Water Utility with electronic bill payment services since May of 2019.
The Paymentus Transaction Manager is seamlessly integrated with the current billing system, and
processes all Water billing payments. Paymentus does not allow any other company to maintain or
support its system.
Paymentus is Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant and
certified, which is the highest level attainable. It provides a powerful and reliable fully hosted platform
that meets all PCI compliance standards so as to reduce or eliminate the PCI security burden on the
City.
For each payment transaction, Paymentus will charge a Transaction Fee as follows:
A flat rate of $1.45 per credit card transaction;
2.65\% per transaction for non-qualified/non-utility credit/debit card transactions; and
$.30 for ACH/eCheck one time and recurring transactions.
The annual cost is estimated to be $4,533,000.00, which is a ten percent cost increase from the
previous agreement, to allow for growth.
Funding is budgeted in the Water and Wastewater Department's rollup within the Water & Sewer
Fund.
ADMINISTRATIVE CHANGE ORDER
An administrative change order or increase may be made by the City Manager in the amount up to the
maximum allowed under state law and the City Code and does not require specific City Council
approval as long as sufficient funds have been appropriated.
AGREEMENT TERMS
Upon City Council approval, this Agreement shall begin on May 12, 2023.
RENEWAL OPTIONS
This Agreement will automatically renew annually until terminated by either party. This action does not
require specific City Council approval provided that the City Council has appropriated sufficient funds
to satisfy the City's obligations during the renewal term.
DVIN
Water Department was approved for a sole source exemption by the Legal Department. Therefore, the
business equity goal requirement is not applicable. Therefore, the business equity goal requirement is
not applicable.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that upon approval of the recommendation, funds are available in the
current operating budget, as previously appropriated, in the Water and Sewer Fund. Prior to an
expenditure being incurred, the Water Department has the responsibility to validate the availability of
funds.
TO
Fund Department Account Project Program Activity Budget Reference # Amount
ID ID Year (Chartfieid 2)
FROM
lliFund Department Account Project Program Activity Budget Reference # Amount
ID ID Year I (Chartfield 2)
Submitted for City Manager's Office by:
Originating Department Head:
Additional Information Contact:
ATTACHMENTS
Dana Burghdoff (8018)
Chris Harder (5020)
Rick Lisenbee (2515)
William Bailey (8272)
Approved Paymentus Chapter 252 Exemption Form 2023 Final.pdf (Public)
Business Equity Goal PAYMENTUS.pdf (CFW Internal)
FORT WORTH.
City Secretary's Office
Contract Routing & Transmittal Slip
Contractor's Name: Paymentus Corporation
Subject of the Agreement: Contract No. CSC 59412, Renewal Term No. 3: May 12, 2026 to May 11, 2027.
The Water Utility's Bill Payment Processing Services.
M&C Approved by the Council? * Yes 0 No ❑
If so, the M&C must be attached to the contract.
Is this an Amendment to an Existing contract? Yes ❑ No 0
If so, provide the original contract number and the amendment number.
Is the Contract "Permanent"? *Yes ❑ No 0
If unsure, see backpage for permanent contract listing.
Is this entire contract Confidential? *Yes ❑ No 0 If only specific information is
Confidential, please list what information is Confidential and the page it is located.
Effective Date:
If different from the approval date.
Expiration Date:
If applicable.
Is a 1295 Form required? * Yes ❑ No ED
*If so, please ensure it is attached to the approving M&C or attached to the contract.
Project Number: If applicable. NA
*Did you include a Text field on the contract to add the City Secretary Contract (CSC)
number? Yes 0 No ❑
Contracts need to be routed for CSO processing in the followingorder:
rder:
1. Katherine Cenicola (Approver)
2. Jannette S. Goodall (Signer)
3. Allison Tidwell (Form Filler)
*Indicates the information is required and if the information is not provided, the contract will be
returned to the department.
FORT WORTH
Water
Routing and Transmittal Slip
DOCUMENT TITLE:
Contract No. CSC 59412, Renewal Term No. 3: May 12, 2026 to May 11, 2027
DOCUMENT OVERVIEW:
The Water Utility's Bill Payment Processing Services
TO
ROLE
APPROVER
INITIALS
William Bailey, IT Solutions Manager, Water Department
Signer
Andy Dolan, Senior Vice President, Paymentus
Signer
Shane Zondor, Assistant Director, Water Department
Approver
os
David Zondor
Jan Hale, Deputy Director, Water Department
Approver
JH
Chris Harder, Director, Water Department
Signer
Kevin Anders, Assistant City Attorney
Signer
Jesica McEachern, Assistant City Manager
Signer
Katherine Cenicola, Assistant City Secretary
Approver
kc
Jannette Goodall, City Secretary
Signer
Allison Tidwell, Lead Admin Assistant, City Secretary's Office
Form Filler
Tim Shidal, Sr. IT Business Planner, Water Department
Acceptor