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HomeMy WebLinkAbout060405-SO1 - General - Contract - Granite Telecommunications, LLCGranite Granite is the nation's largest managed service provider. Since our founding in 2002, Granite has experienced industry - leading growth while specializing in dedicated business -to -business customer support and the consolidation of communications services. Our customers trust us with 1.4 million voice and data lines servicing their critical locations in retail, finance, real estate, hospitality, and more. We count over 85 of the Fortune 100 among our customers, including eight of the Top Ten US Retailers in the Forbes Global 2000. Access Services From small business to enterprise networks, Granite offers access solutions tailored to your business needs. Our nationwide network offers bandwidth from 1.5Mb to 10GB for Dedicated Internet Access, MPLS and Granite Switched Ethernet. With over 35 vendor partnerships Granite is able to meet virtual and physical diversity requirements, covering the entire US and Canada, while keeping all services on one bill with one contact. Consolidated Billing Never sort through multiple phone bills again. Simplify payment with Granite's consolidated billing. All of your business' locations can be on a single invoice. Service Providers Granite is bonded to service providers across North America, including Verizon, AT&T, Centuryl-ink, Frontier, FairPoint, Windstream, Cincinnati Bell, Telus, and Bell Canada. We are e-bonded with all the major carriers, allowing us to place orders and manage any moves, adds, and changes for your business. DIA (T1, Ethernet, EoC) All services are subject to the Terms and Conditions of Service set forth on Granite's website. This Quote contains confidential and proprietary information. OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Page 1 • Outstanding Service granitenet.com 866.847.1500 Managed Starlink Summary Service Pricing Add,, Product Term MY Primary Data Plan Service MRC Internet Access Recovery Total MRC Activation NRC Professional Installation NRC 100 Fort Worth Trail, Fort Worth, TX 76102 Managed Starlink MTM 1 50 GB $113.27 $O.Go $113.27 $196.99 $0.00 Grand Total 1 $113.27 $196.99 Shipping is waived Intl¢[ aMNU Cpn 1—gR2g M. Pricing is subjett to Ivaillbility. All Services are subka W the General Terms Ind Conditions ofServices,tjbnh at www.gmnitenrr.com. This quote contbins Satellite service, including Stbdihk, and hclassifed Isa 9ro Amdservice. The injommtion contained hereinn canfl —ol and praprNtory. Some tones, surcharges, mgulamryfees and non -recurring cWry may be induded additional may apply. Intheevent thar 11u1derlyin9 carrier or supplier substa Wly IN, the amounts chargedw Granite far any Services being providedWtheCustomer, GmniM reserves the right to propose different rates to the —I Addhiona/A—gMarges will apply for any addinonal Nmry ,orequipment rhar may be nxessary m NWkte the imtallmkry such os a pok mount attessorks a e ,r Nd cab ling. Actual speeds may be lower than expected speeds during times afhigh usage. edg,bootPm falls under Gmniw's rental equipment polity whereby upon N mirmtim of,,mk,, Customer a responsibleW return equipment far terminated service within 30 days of termination. FailureW return equipment will result in assessment of full N6RP of the equipment. After you have set up your thir&W ty MR router and connectedW Starlink with the WAN port, create a static route w your muter-17gurmion settings. These options may diJJerdependwg on yoursperfr hardware and network —fig., Customers on the pdmary pkn will automatically optedm to receive an addai.-IS Ggdots at$M.55 NRC when usage hits 95% fUN original data allotment. Available for o,,Ndng in ON U.S., Canada, Puerto Ri., U.S. Wgin Islands, and f—me Fedeml Government aV,dm (same exclusions apply/. Page 2 • Outstanding Service granitenet.com 866.847.1500 MENT ACCOUNT . Sales Rep: (ram( Granite AGENCY Order Date: 03/20/2026 ``� MULTI —SERVICES 7 1 CUSTOMER INFORMATION Company/Business Name ("Customer"): City of Fort Worth Government Contract Vehicle: OMNIA Partners Pricing: #R241103 Billing Telephone Number: Designated Contact: Contact Phone Number: Service Address (Street/Suite): See Appendix A-1 or as otherwise provided. Mailing/Billing Address (Street/Suite): City: State/Zip Code: Additional Comments/Notes (if any): AGREEMENT AND AUTHORIZATION By signing this Government Account Form and Letter of Agency ("LOA"), Customer (a) engages Granite Telecommunications, LLC and/or its affiliates ("Granite") to provide Services as set forth in Appendix A and Appendix A-1, attached hereto and incorporated herein, and such other Services as Customer may order from time to time and (b) authorizes and appoints Granite to act as its agent solely for the purposes of handling all arrangements for establishing, converting, ordering, changing and/or maintaining such Services, and to take such other actions as are reasonably necessary to provide such Services and as Customer may request from time to time. Customer directs its current service provider(s), if any, to work with Granite to affect these changes. Services under this LOA shall be Month to Month. The Terms of Service set forth at www.granitenct.com/Legal (as such may be modified from time to time, the "Terms of Service"), hereby incorporated by reference, sets forth the rights and responsibilities of Customer and Granite with regard to Services to be provided and other important topics. If Customer does not agree to the Terms of Service, the authorized representative of Customer should not sign this LOA. The Customer Disclosures attached hereto are an integral part of this LOA. This LOA is confidential and may not be disclosed to third parties. IGNATURE The undersigned is authorized to sign on behalf of Customer and Customer agrees to be bound by the Terms of Service. This LOA is effective as of the date of execution below. Customer Dianna Giordano (Apr 28, 2026 11:52:24 CDT) By: Print Name: Dianna Giordano Title: Assistant City Manager Date: 0419 19096 Signing this Government Account Form and Letter of Agency will result in a change ofservice provider(s). Granite CUSTOMER DISCLOSURES � Gr ``4 INTERNET-BASED SERVICE istomer acknowledges and agrees that certain Internet Based Services (which for purposes of this Customer Disclosure, includes, but is not limited to, Hosted PBX, SIP unking, SIP PRI, Hosted Voice, Virtual Auto Attendant and Virtual Voicemail Services), ordered through Granite may not operate in the same manner as traditional reline phone service and that the following terms and conditions apply with respect to such Internet -Based Services: (a) such services are designed only for use with a mpatible PBX or similar advanced telephone system; (b) such services only support Granite's local, intralata toll, interstate long distance and International voice services; (c) ;h services DO NOT support auto dialers, predictive dialers, telemarketing applications, and elevator lines (only POTS lines, or POTS replacement services with these -cif c functionalities, such as EPIK, should be used for these purposes); (d) a qualified vendor must install the equipment and service at Customer's sole expense and Granite 11 not process any order without a qualified vendor involved in the installation process; and (e) Granite requires that Customer provide a complete list of all phone numbers be ported, any numbers omitted from the list may result in those numbers not being ported at the time of circuit turn -up. Granite will attempt to retrieve CSRs from the sting carrier(s), but cannot guarantee its ability to obtain such CSRs. Customer agrees to provide Granite with complete CSRs, if requested. ER ACKNOWLEDGES AND AGREES THAT SOME OF THE SERVICES PROVIDED BY GRANITE ARE INTERNET-BASED SERVICES AND THAT 911 S ON INTERNET-BASED SERVICES ARE DIFFERENT THAN THAT OF TRADITIONAL WIRELINE SERVICE. FOR BASIC 911 OR E911 TO BE TELY ROUTED TO THE APPROPRIATE EMERGENCY RESPONDER, CUSTOMER MUST PROVIDE GRANITE WITH THE TELEPHONE NUMBER(S) XED WITH SUCH INTERNET-BASED SERVICES FOR THE REGISTERED ADDRESS. TOMER ACKNOWLEDGES THAT INTERNET-BASED SERVICES PROVIDED BY GRANITE MAY NOT SUPPORT BASIC 911 OR E911 DIALING IN THE IE MANNER AS TRADITIONAL WIRELINE PHONE SERVICE. CUSTOMER AGREES TO INFORM THIRD PARTIES OF THE POTENTIAL 1PLICATIONS ARISING FROM BASIC 911 OR E911 DIALING. SPECIFICALLY, CUSTOMER ACKNOWLEDGES AND AGREES TO INFORM ALL 'LOYEES, GUESTS, AND OTHER THIRD PERSONS WHO MAY USE SUCH INTERNET-BASED SERVICES THAT BASIC 911 AND E911 SERVICES WILL 'FUNCTION IN THE CASE OF A SERVICE FAILURE FOR ANY OF THE FOLLOWING REASONS: (A) POWER FAILURES; (B) SUSPENDED OR MINATED INTERNET ACCESS SERVICE; (C) SUSPENSION OF SERVICES DUE TO BILLING ISSUES; AND/OR (D) ANY OTHER SERVICE OUTAGES ' DESCRIBED HEREIN. CUSTOMER FURTHER ACKNOWLEDGES AND AGREES THAT FAILURE TO PROVIDE A CORRECT PHYSICAL )RESS IN THE REQUISITE FORMAT MAY CAUSE ALL BASIC 911 OR E911 CALLS TO BE ROUTED TO THE INCORRECT LOCAL EMERGENCY VICE PROVIDER. FURTHERMORE, CUSTOMER RECOGNIZES THAT USE OF SUCH INTERNET-BASED SERVICES FROM A LOCATION OTHER THAN , LOCATION TO WHICH SUCH SERVICE WAS ORDERED, I.E., THE "REGISTERED ADDRESS," MAY RESULT IN BASIC 911 OR E911 CALLS BEING JTED TO THE INCORRECT LOCAL EMERGENCY SERVICE PROVIDER. DMER IS REQUIRED TO REGISTER THE PHYSICAL LOCATION OF THEIR EQUIPMENT (I.E., IP PHONE, SOFTPHONE, DIGITAL TELEPHONE TER OR VIDEOPHONE, ETC.) WITH GRANITE AND AGREES TO UPDATE, AND PROVIDE PRIOR WRITTEN NOTICE TO, GRANITE OF THE TION OF SUCH EQUIPMENT WHENEVER THE PHYSICAL LOCATION OF SERVICE FOR A PARTICULAR TELEPHONE NUMBER CHANGES. THE EXTENT THAT GRANITE PROVIDES INTERNET-BASED SERVICES WHICH CUSTOMER UTILIZES FOR TRANSMISSION OF ALARM SYSTEM NALS, CUSTOMER ACKNOWLEDGES THAT GRANITE IS NOT RESPONSIBLE FOR THE FUNCTIONALITY OF SUCH ALARM SYSTEMS AND NALS. CUSTOMER UNDERSTANDS THAT INTERNET-BASED SERVICES ARE NOT INFALLIBLE. CUSTOMER SPECIFICALLY ACKNOWLEDGES THAT ANITE DOES NOT REPRESENT OR WARRANT THAT THE TRANSMISSION OF ALARM SIGNALS WILL NOT BE INTERRUPTED, CIRCUMVENTED OR VPROMISED. IF INTERNET BASED SERVICES ARE NOT OPERATIVE, NO ALARM SIGNALS CAN BE RECEIVED BY THE MONITORING STATION. STOMER UNDERSTANDS THAT INTERNET-BASED SERVICES MAY BE IMPAIRED OR INTERRUPTED BY ATMOSPHERIC CONDITIONS, 'LUDING ELECTRICAL STORMS, POWER FAILURES OR OTHER CONDITIONS AND EVENTS BEYOND GRANITE'S CONTROL. THE USE OF 'ERNET-BASED SERVICES MAY PREVENT FROM THE TRANSMISSION OF ALARM SIGNALS AT ANY TIME, AND/OR INTERFERE WITH THE .EPHONE LINE -SEIZURE FEATURES OF CUSTOMER'S ALARM SYSTEM. IN THE EVENT CUSTOMER ELECTS TO USE INTERNET-BASED SERVICES Z ALARM LINES; CUSTOMER IS RESPONSIBLE FOR HAVING THESE SERVICES TESTED BY AN AUTHORIZED ALARM INSPECTION MPANY TO ENSURE SIGNAL TRANSMISSION FEATURES ARE OPERATIONAL. THESE FEATURES INCLUDE BUT ARE NOT LIMITED TO )PER FUNCTIONING OF LINE SEIZURE AND THE SUCCESSFUL TRANSMISSION OF SIGNALS TO THE MONITORING STATION. CUSTOMER CEPTS FULL RESPONSIBILITY FOR ALARM SYSTEM COMPLIANCE WITH THE AUTHORITY HAVING JURISDICTION. STOMER ACKNOWLEDGES AND AGREES THAT CUSTOMER SHALL BEAR THE SOLE RESPONSIBILITY OF INFORMING THIRD -PARTIES OF rENTIAL CALL RECORDING USING THE INTERNET-BASED SERVICES. by Authorized Signer Appendix A Services Selected (Select one or more of the below Services) (Appendix A is for reference and does not exhaustively set, forth all Services that may be ordered and/or provided hereunder) Voice Services (POTs, Long Distance, Local and LD T1 and PRI) ❑ Granite Grid Services Broadband Services ❑ Granite Managed Network Services I Access Services (e.g., MPLS and Dedicated Internet Access Services) ❑ Analog Replacement Services (e.g., EPIK) I VOIP Services (Hosted PBX, SIP Trunking, SIP PRI, Hosted Voice, ❑ Rebill Services (Note: Granite is not the carrier of record for Rebill Services; oice over Cable, Virtual Auto Attendant and Virtual Voicemail Granite is not responsible for Rebill Services other than to fulfill Granite's ,rvices) limited rebill function). Mobility Services (Mobility Cellular and Wireless Access) ❑ Other Services (List): Appendix A-t Service Locations and Specifics (Each location MUST have detailed information in order for services to be provided.) (List additional locations/details on a separate sheet if needed.) -004/00059884-11 [Executed effective as of the date signed by the Assistant City Manager above.] / [ACCEPTED AND AGREED:] CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Name: Title: Kevin Gunn Director, IT Solutions Approved as to Form and Legality By: Ca,d... P,gh— (Apr 27, 2026 07.42: UT) Name: Candace Pagliara Title: Sr. Assistant City Attorney Contract Authorization: M&C: 24-1038 Approval Date: 12/10/2024 Form 1295: 2024-1231360 Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: I /�"/ �'V Name: Jason Lyssy Title: Sr. IT Solutions Manager City Secretary: Foer. u& Ovo 8=v° By: Name: Jannette Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX M&C Review Page 1 of 3 A CITY COUNCIL AGEND Create New From This M&C Official site of the City of Fort Worth, Texas FoRTf4 ORT11 "111v REFERENCE **M&C 24- 04UNIFIED DATE: 12/10/2024 NO.: 1038 LOG NAME: COMMUNICATIONS GRANITE TELECOM INCREASE CODE: C TYPE: CONSENT PUBLIC NO HEARING: SUBJECT: (ALL) Authorize Second Amendment to City Secretary Contract No. 60405 with Granite Telecommunications, LLC. to Increase the Contract Amount by $178,413.00 for Additional Unified Communications as a Service Using OMNIA Partners Cooperative Contract No. R200901, at Multiple City of Fort Worth Sites for a Revised Annual Amount Not to Exceed $577,726.00 for the Information Technology Solutions Department RECOMMENDATION: It is recommended that the City Council authorize the Second Amendment to City Secretary Contract No. 60405 for additional Unified Communications as a Service with Granite Telecommunications, LLC., at multiple City of Fort Worth sites using OMNIA Partners Cooperative Contract No. R200901, to increase the contract amount by $178,413.00 for a revised annual amount not to exceed $577,726.00 for the Information Technology Solutions Department. DISCUSSION: On October 31, 2023, Mayor and Council Communication (M&C) 23-0907 authorized a Cooperative Purchase Agreement with Granite Government Solutions in an initial annual amount of $299,313.00 using OMNIA Partners contract R200901 for provision of Plain Old Telephone Services (POTS) lines previously provided through AT&T. Granite Government Solutions also provides a monthly service for 40 locations in which their device provides the phone line connection for the fire alarm, intrusion detection systems, and emergency elevator phones. Afterward, the City executed City Secretary Contract (CSC) No. 60405 (Agreement) with Granite Government Solutions. On September 18, 2024, the City executed First Amendment to CSC No. 60405 to apply an administrative increase in an amount not to exceed $100,000.00 for a revised annual amount not to exceed $399,313.00. Effective October 1, 2024, the City entered into the first renewal period of CSC 60405 through execution of CSC 60405-Rl which will expire September 30, 2025. This M&C will authorize the City to continue purchasing Unified Communication services for Plain Old Telephone Services (POTS) lines; expand the number of facilities subscribing to POTS service; provide monthly service for various locations in which Granite Communications devices provides the phone line connection for the fire alarm, intrusion detection systems, and emergency elevator phones; and provide Session Initiation Protocol (SIP) trunks for connecting the City's telephone system to the public phone system with an increase of spend authority by $178,413.00 for a revised annual amount not to exceed $577,726.00 Funding is budgeted in the Data/Voice Network & Internet account within the Info Technology Systems Fund for the ITS Department. COOPERATIVE PURCHASE — State law provides that a local government purchasing an item under a cooperative purchasing agreement satisfies State laws requiring that the local government seek competitive bids for purchase of the item. Cooperative contracts have been competitively bid to increase and simplify the purchasing power of local government entities across the State of Texas. RENEWAL OPTIONS — Pursuant to Omnia Partners Contract No. R200901 (City Secretary Contract No. 60405) provided three one-year renewal options. City Secretary Contract No. 60405-Rl http://apps.cfwnet.org/council_packet/mc_review.asp?ID=32744&councildate=12/10/2024 4/23/2026 M&C Review Page 2 of 3 renewed this agreement, which will expire on September 30, 2025. This agreement has two (2) renewal options remaining. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal terms. SUCCESSOR CONTRACTS — In the event the OMNIA agreement is not renewed, staff would cease purchasing at the end of the last purchase agreement coinciding with a valid cooperative agreement. If the City Council were to not appropriate funds for a future year, staff would stop making purchases when the last appropriation expires, regardless of whether the then -current purchase agreement has expired. The City will initially use the OMNIA contract to make purchases authorized by this M&C. The Cooperative Contract will expire on September 30, 2025. If OMNIA contract R200901 is renewed , this M&C authorizes the City to purchase similar equipment and supplies under the renewed contract. If R200901 is not renewed, but OMNIA executes a new cooperative contract with Granite Telecommunications, LLC, and with substantially similar terms, this M&C authorizes the City to purchase the services under the new cooperative contract. If this occurs, in no event will the City continue to purchase services under the new agreement for more than three (3) years without seeking Council approval. ADMINISTRATIVE CHANGE ORDER — An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. BUSINESS EQUITY — A Business Equity goal is not assigned when purchasing from an approved purchasing cooperative or public entity. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that funds are available in the current operating budget, as previously appropriated, in the Info Technology Systems Fund to support the approval of the above recommendation and execution of the amendment. Prior to any expenditure being incurred, the Information Technology Solutions Department has the responsibility to validate the availability of funds. TO Fund Department Account Project Program Activity Budget Reference # Amount ID ID Year Chartfield 2 FROM Fund Department Account Project Program Activity Budget Reference # Amount ID ID Year (Chartfield 2) Submitted for City Manager's Office by: Originating Department Head: Additional Information Contact: ATTACHMENTS Mark McDaniel (6316) Kevin Gunn (2015) Sallie Trotter (8442) 04UNIFIED COMMUNICATIONS GRANITE TELECOM INCREASE funds avail.docx (CFW Internal) FID Table Granite 2024.10.25.xlsx (CFW Internal) Form 1295 Certificate 101283248.pdf (CFW Internal) http://apps.cfwnet.org/council_packet/mc_review.asp?ID=32744&councildate=12/10/2024 4/23/2026 M&C Review Page 3 of 3 http://apps.cfwnet.org/council_packet/mc review.asp?ID=32744&councildate=12/10/2024 4/23/2026 F 11 ORT WO City Secretary's Office Contract Routing & Transmittal Slip Contractor's Name: Granite Telecommunications, LLC Subject of the Agreement: First Service Order for CSC 60405 with Granite Telecommunications, LLC M&C Approved by the Council? * Yes 8 No ❑ If so, the M&C must be attached to the contract. Is this an Amendment to an Existing contract? Yes ❑ No 8 60405-SO1 If so, provide the original contract number and the amendment number. Is the Contract "Permanent"? *Yes ❑ No 8 If unsure, see back page for permanent contract listing. Is this entire contract Confidential? *Yes ❑ No 8 If only specific information is Confidential, please list what information is Confidential and the page it is located. Effective Date: If different from the approval date. Expiration Date: April 30, 2026 If applicable. Is a 1295 Form required? * Yes 8 No ❑ *Ifso, please ensure it is attached to the approving M&C or attached to the contract. Project Number: If applicable. *Did you include a Text field on the contract to add the City Secretary Contract (CSC) number? Yes 8 No ❑ Contracts need to be routed for CSO processing in the following order: 1. Katherine Cenicola (Approver) 2. Jannette S. Goodall (Signer) 3. Allison Tidwell (Form Filler) *Indicates the information is required and if the information is not provided, the contract will be returned to the department.