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HomeMy WebLinkAbout056904-A5R4 - General - Contract - SHI Government Solutions, Inc.CSC No. 56904-A5R4 FIFTH AMENDMENT AND FOURTH RENEWAL TO FORT WORTH CITY SECRETARY CONTRACT NO. 56904 This Fifth Amendment and Fourth Renewal is entered into by and between the City of Fort Worth ("City,") a Texas home rule municipality, and SHI Government Solutions, Inc. ("Vendor"). City and Vendor are each individually referred to herein as a "party" and collectively referred to as the "parties." WHEREAS, City and Vendor entered into an Agreement identified as Fort Worth City Secretary Contract No. 56904, effective December 29, 2021 (the "Agreement,") utilizing Texas Department of Information Resources ("DIR") Contract No. DIR-CPO-4056 (the "Cooperative Agreement"); WHEREAS, on June 18, 2024, DIR and Vendor executed a replacement to the Cooperative Agreement, DIR-CPO-5241 (the "Successor Contract"); WHEREAS, the current term of the Agreement expired on April 26, 2026; WHEREAS, on April 28, 2026, the Fort Worth City Council, through Mayor and Council Communication (M&C) No. 26-0288, authorized the execution of an amendment to the Agreement to increase the contract amount by $250,000.00 for CrowdStrike renewal services for the current term and to add five (5) one-year renewal options at an initial annual amount of $262,500.00, with increases of up to five percent (5%) annually; WHEREAS, the parties now desire to amend the Agreement to incorporate the Successor Contract, DIR-CPO-5241, and extend the current term through June 18, 2026; WHEREAS, the parties further desire to amend the Agreement to increase the contract amount and add five (5) additional one-year renewal options as authorized by City Council; and WHEREAS, the parties further desire to renew the Agreement for a one-year renewal term to begin June 19, 2026 and expire June 18, 2027. NOW, THEREFORE, the parties, acting herein by the through their duly authorized representatives, enter into the following agreement: OFFICIAL RECORD CITY SECRETARY I. AMENDMENTS FT. WORTH, Tx 1. The Agreement is hereby amended to amended to incorporate and align its terms with the Successor Contract, DIR-CPO-5241, attached hereto to this Fifth Amendment and Fourth Renewal as Exhibit B-2 and Exhibit C-1 of the Agreement. 2. The Agreement is hereby amended to extend the current term through June 18, 2026, in accordance with the Successor Contract, DIR-CPO-5241, with pricing in accordance with Exhibit A-4, attached hereto to this Fifth Amendment and Fourth Renewal. Fifth Amendment and Fourth Renewal to Fort Worth City Secretary Contract No. 56904 Page 1 of 4 3. The Agreement is hereby amended to increase the contract amount by $250,000.00 for CrowdStrike renewal services, bringing the total contract amount for the current term to $502,630.47, and to add five (5) one-year renewal options, with the next renewal term, beginning June 19, 2026, and ending June 18, 2027, at an annual amount of $262,500.00, and subsequent renewal terms increasing by up to five percent (5%) annually, as authorized through M&C 26- 0288. II. RENEWALS The Agreement is hereby renewed for an additional one-year Renewal Term beginning June 19, 2026, and ending June 18, 2027. Following this Fourth Renewal, four (4) additional one-year renewal options remain. III. MISCELLANEOUS All other terms, provisions, conditions, covenants and recitals of the Agreement not expressly amended herein shall remain in full force and effect. [Signature Page Follows] Fifth Amendment and Fourth Renewal to Fort Worth City Secretary Contract No. 56904 Page 2 of 4 [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: SHI Government Solutions, Inc. 01lUN��� By: Dianna Giordano (May 1, 2026 14:12:15 CDT) BY: Name: Dianna Giordano Name: Paul Linnardt Title: Assistant City Manager Title: Sr. Lead Contracts Specialist Date: 05/01 /2026 I Date: 04/02/2026 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Name: Kevin Gunn Title: Director, IT Solutions Approved as to Form and Legality: c0i' ce Y-'4iaYa By: Candace Pagliara (Apr 30. ILr26 13:50,36 CDT) Name: Candace Pagliara Title: Sr. Assistant City Attorney Contract Authorization: M&C: 26-0288 Approval Date: 04/28/2026 Form 1295: 2026-1434637 Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Su�ee�0, 2�3:26:01 CDT) Name: Sudong Lee Title: Sr. IT Solutions Manager CitySecretary: rY� a 99ln°°° �yod p�>°°fORf 0 vim= ° �o Ovo o=G �n�x �j aaaC nEXa?a.� By: `/Jl Name: Jannette Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Fifth Amendment and Fourth Renewal to Fort Worth City Secretary Contract No. 56904 Page 3 of 6 EXHIBIT A-4 SM CrowdStrike Renewal Quote No. 27254332 (Attached) Fifth Amendment and Fourth Renewal to Fort Worth City Secretary Contract No. 56904 Page 4 of 6 Pricing Proposal Quotation #: 27254332 GS Created On: 3/6/2026 Valid Until: 5/9/2026 TX -City of Fort Worth Sudong Lee United States Phone: 817.392.8905 Fax: FW004-0000007247 Email: SD.Lee@FortWorthTexas.gov All Prices are in US Dollar (USD) Product 1 Falcon Endpoint Protection Premium Flexible Bundle CrowdStrike - Part#: CS.EPPPRE.SOLN Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 2 Discover CrowdStrike - Part#: CS.DISC.SOLN Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 3 Insight CrowdStrike - Part#: CS.INSIGHT.SOLN Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 4 Prevent CrowdStrike - Part#: CS.PREVENT.SOLN Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 5 Overwatch CrowdStrike - Part#: CS.OW.SVC Contract Name: COTS/Related Services Contract* DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 Inside Account Manager Brett Yajcaji SHI Government Solutions 3828 Pecana Trail Austin, TX 78749 Send PO to: Texas@shi.com Phone: 732-652-0255 Email: Breft—Yajcaji@shi.com Qty Your Price Total 9400 $11.60 $109,040.00 9400 $0.00 $0.00 9400 $0.00 $0.00 9400 $0.00 $0.00 9400 $2.94 $27,636.00 6 Threat Graph Standard 9400 $6.54 $61,476.00 CrowdStrike - Part#: CS.TG.STD Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 7 Falcon Device Control 9400 $1.13 $10,622.00 CrowdStrike - Part#: CS.DEVICE.SOLN Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 8 Falcon Sandbox - Up to 500 files per month 1 $2,364.06 $2,364.06 CrowdStrike - Part#: CS.SAND500.SOLN Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 9 Essential Support 1 $19,913.85 $19,913.85 CrowdStrike - Part#: RR.HOS.ENT.ESTL Contract Name: COTS/Related Services Contract #: DIR-CPO-5241 Coverage Term: 5/10/2026 - 5/9/2027 Subtotal $231,051.91 Shipping $0.00 Total $231,051.91 Additional Comments Pricing is subject to change based on OEM and Distribution pricing changes This Crowdstrike order is non -cancellable and non-refundable The following bullets apply to all Crowdstrike items on this quote: Your use of the products and services is governed by the end user terms and conditions located at: https://www.crowdstrike.com/terms-conditions unless you and CrowdStrike have otherwise executed a different agreement For the avoidance of doubt, SHI is not a party to the OEM Agreement, nor responsible for any terms of the OEM Agreement The products offered under this proposal are resold in accordance with the terms and conditions of the Contract referenced under that applicable line item. EXHIBIT B-2 DIR Contract No. DIR-CPO-5241 (Attached) Fifth Amendment and Fourth Renewal to Fort Worth City Secretary Contract No. 56904 Page 5 of 6 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. - 1223695478500 STATE OF TEXAS DEPARTMENT OF INFORMATION RESOURCES CONTRACT FOR PRODUCTS AND RELATED SERVICES SHI/Government Solutions, Inc. 1 INTRODUCTION 1.1 Parties This contract for Software, Commercial Off -the -Shelf (COTS) and Related Services (this "Contract") is entered into between the State of Texas, acting by and through the Department of Information Resources (hereinafter "DIR") with its principal place of business at 300 West 15t" Street, Suite 1300, Austin, Texas 78701, and SHI/Government Solutions, Inc., a Domestic For -Profit Corporation (hereinafter "Successful Respondent"), with its principal place of business at 3828 Pecana Trail Austin, Texas 78749. 1.2 Compliance with Procurement Laws This Contract is the result of compliance with applicable procurement laws of the State of Texas. DIR issued a solicitation on the Comptroller of Public Accounts' Electronic State Business Daily, Request for Offer (RFO) DIR-CPO-TMP-570, on February 2, 2023, for Software, Commercial Off -the -Shelf (COTS) and Related Services (the "RFO"). Upon execution of all Contracts, a notice of award for DIR-CPO-TMP-570, shall be posted by DIR on the Electronic State Business Daily. 1.3 Order of Precedence A. For transactions under this Contract, the order of precedence shall be as follows: this Contract; 2. Appendix A, Standard Terms and Conditions; 3. Appendix B, Successful Respondent's Historically Underutilized Businesses Subcontracting Plan; 4. Appendix C, Pricing Index; 5. Exhibit 1, RFO DIR-CPO-TMP-570, including all Addenda; and 6. Exhibit 2, Successful Respondent's Response to RFO DIR-CPO-TMP-570, including all Addenda. DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 B. Each of the foregoing documents is hereby incorporated by reference and together constitute the entire agreement between DIR and Successful Respondent. 1.4 Definitions Capitalized terms used but not defined herein have the meanings given to them in Appendix A, Standard Terms and Conditions. 2 TERM OF CONTRACT The initial term of this Contract shall be up to two (2) years commencing on the date of the last signature hereto (the "Initial Term"), with one (1) optional two-year renewal and one (2) optional one-year renewal (each, a "Renewal Term"). Prior to expiration of the Initial Term and each Renewal Term, this Contract will renew automatically under the same terms and conditions unless either party provides written notice to the other party at least sixty (60) days in advance of the renewal date stating that the party wishes to discuss amendment or non -renewal. 3 OPTION TO EXTEND Successful Respondent agrees that DIR may require continued performance under this Contract at the rates specified in this Contact following the expiration of the Initial Term or any Renewal Term. This option may be exercised more than once, but the total extension of performance hereunder shall not exceed ninety (90) calendar days. Such extension of services shall be subject to the requirements of the Contract, with the sole and limited exception that the original date of termination shall be extended pursuant to this provision. DIR may exercise this option upon thirty (30) calendar days written notice to the Successful Respondent. 4 PRODUCT AND SERVICE OFFERINGS Products and services available under this Contract are limited to the technology categories defined in Request for Offer DIR-CPO-TMP-570 for Software, Commercial Off -the -Shelf (COTS) and Related Services. At DIR's sole discretion, Successful Respondent may incorporate changes or make additions to its product and service offerings, provided that any changes or additions must be within the scope of the RFO. DIR-CPO-TMP-570 Page 2 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 5 PRICING 5.1 Pricing Index Pricing to Customers shall be as set forth in Appendix C, Pricing Index, and shall include the DIR Administrative Fee (as defined below). 5.2 Customer Discount A. The minimum Customer discount for all products and services will be the percentage off List Price (as defined below) or MSRP (as defined below), as applicable, as specified in Appendix C, Pricing Index. Successful Respondent shall not establish a List Price or MSRP for a particular solicitation. For purposes of this Section, "List Price" is the price for a product or service published in Successful Respondent's price catalog (or similar document) before any discounts or price allowances are applied. For purposes of this Section, "MSRP," or manufacturer's suggested retail price, is the price list published by the manufacturer or publisher of a product and available to and recognized by the trade. B. Customers purchasing products or services under this Contract may negotiate additional discounts with Successful Respondent. Successful Respondent and Customer shall provide the details of such additional discounts to DIR upon request. C. If products or services available under this Contract are provided at a lower price to: (i) an eligible Customer who is not purchasing those products or services under this Contract, or (ii) to any other customer under the same terms and conditions provided for the State for the same products and services under this contract, then the price of such products and services under this Contract shall be adjusted to that lower price. This requirement applies to products or services quoted by Successful Respondent for a quantity of one (1), but does not apply to volume or special pricing purchases. Successful Respondent shall notify DIR within ten (10) days of providing a lower price as described in this Section, and this Contract shall be amended within ten (10) days to reflect such lower price. 5.3 Changes to Prices A. Subject to the requirements of this section, Successful Respondent may change the price of any product or service upon changes to the List Price or MSRP, as DIR-CPO-TMP-570 Page 3 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 applicable. Discount levels shall not be subject to such changes, and will remain consistent with the discount levels specified in this Contract. B. Successful Respondent may revise its pricing by publishing a revised pricing list, subject to review and approval by DIR. If DIR, in its sole discretion, finds that the price of a product or service has been increased unreasonably, DIR may request that Successful Respondent reduce the pricing for the product or service to the level published before such revision. Upon such request, Successful Respondent shall either reduce the pricing as requested, or shall remove the product or service from the pricing list for this Contract. Failure to do so will constitute an act of default by Successful Respondent. 5.4 Shipping and Handling Prices to Customers shall include all shipping and handling fees. Shipments will be Free On Board Customer's Destination. No additional fees may be charged to Customers for standard shipping and handling. If a Customer requests expedited or special delivery, Customer will be responsible for any additional charges for expedited or special delivery. 5.5 Travel Expenses Pricing for services provided under this Contract are exclusive of any travel expenses that may be incurred in the performance of such services. Travel expense reimbursement may include personal vehicle mileage or commercial coach transportation, hotel accommodations, parking, and meals; provided, however, the amount of reimbursement by Customers shall not exceed the amounts authorized for state employees as adopted by each Customer; and provided, further, that all reimbursement rates shall not exceed the maximum rates established for state employees under the current State Travel Management Program. Travel time may not be included as part of the amounts payable by Customer for any services provided under this Contract. The DIR Administrative Fee is not applicable to travel expense reimbursement. Anticipated travel expenses must be pre -approved in writing by the Customer. The Customer reserves the right not to pay travel expenses which are not pre -approved in writing by the Customer. DIR-CPO-TMP-570 Page 4 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 6 DIR ADMINISTRATIVE FEE A. Successful Respondent shall pay an administrative fee to DIR based on the dollar value of all sales to Customers pursuant to this Contract (the "DIR Administrative Fee"). The amount of the DIR Administrative Fee shall be seventy-five hundredths of a percent (0.75%) of all sales, net of returns and credits. For example, the administrative fee for sales totaling $100,000 shall be $750. B. All prices quoted to Customers shall include the DIR Administrative Fee. DIR reserves the right to increase or decrease the DIR Administrative Fee during the term of this Contract, upon written notice to Successful Respondent without amending this Contract. Any increase or decrease in the DIR Administrative Fee shall be incorporated in the price to Customers. 7 INTERNET ACCESS TO CONTRACT AND PRICING INFORMATION In addition to the requirements listed in Appendix A, Section 7.2, Internet Access to Contract and Pricing Information, Successful Respondent shall include the following with its webpage: A. A current price list or mechanism to obtain specific contract pricing; B. MSRP/list price or DIR Customer price; C. Discount percentage (%) off MSRP or List Price; D. Warranty policies; and E. Return policies. F. A link to DIR's list of TX -RAMP certified Cloud Products; and G. A link to Service Level Agreements for each SaaS product awarded, which, at a minimum, shall include metrics and method for calculating and reporting results for: service availability. ii. recovery time objectives; and iii. data loss tolerance levels (also known as recovery point objectives). DIR-CPO-TMP-570 Page 5 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 8 USE OF ORDER FULFILLERS 8.1 Authorization to Use Order Fulfillers Subject to the conditions in this Section 8, DIR agrees to permit Successful Respondent to utilize designated order fulfillers to provide products, services, and support resources to Customers under this Contract ("Order Fulfillers"). 8.2 Designation of Order Fulfillers A. Successful Respondent may designate Order Fulfillers to act as the distributors for products and services available under this Contract. In designating Order Fulfillers, Successful Respondent must be in compliance with the State's Policy on Utilization of Historically Underutilized Businesses. DIR and Successful Respondent will agree on the number of Order Fulfillers that are Historically Underutilized Businesses as defined by the CPA. B. In addition to the required Subcontracting Plan, Successful Respondent shall provide DIR with the following Order Fulfiller information: Order Fulfiller name, Order Fulfiller business address, Order Fulfiller CPA Identification Number, Order Fulfiller contact person email address and phone number. C. DIR reserves the right to require Successful Respondent to rescind any Order Fulfiller participation or request that Successful Respondent name additional Order Fulfillers should DIR determine it is in the best interest of the State. D. Successful Respondent shall be fully liable for its Order Fulfillers' performance under and compliance with the terms and conditions of this Contract. Successful Respondent shall enter into contracts with Order Fulfillers and use terms and conditions that are consistent with the terms and conditions of this Contract. E. Successful Respondent may qualify Order Fulfillers and their participation under the Contract provided that: i) any criteria is uniformly applied to all potential Order Fulfillers based upon Successful Respondent's established, neutrally applied criteria, ii) the criteria is not based on a particular procurement, and iii) all Customers are supported under the criteria. F. Successful Respondent shall not prohibit any Order Fulfiller from participating in other procurement opportunities offered through DIR. DIR-CPO-TMP-570 Page 6 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 8.3 Changes in Order Fulfiller Successful Respondent may add or remove Order Fulfillers throughout the term of this Contract upon written authorization by DIR. Prior to adding or removing Order Fulfillers, Successful Respondent must make a good faith effort to revise its Subcontracting Plan in accordance with the State's Policy on Utilization of Historically Underutilized Businesses. Successful Respondent shall provide DIR with its updated Subcontracting Plan and the Order Fulfillers information listed above. 8.4 Order Fulfiller Pricing to Customer Order Fulfiller pricing to the Customer shall be in accordance with Section 5. 9 NOTIFICATION All notices under this Contract shall be sent to a party at the respective address indicated below. If sent to the State: Lisa Massock or Successor in Office Chief Procurement Officer Department of Information Resources 300 W. 15t' St., Suite 1300 Austin, Texas 78701 Phone: (512) 475-4700 Email: lisa.massock@dir.texas.aov If sent to Successful Respondent: Kristina Mann Senior Manager / Contracts SHI/Government Solutions, Inc. 3828 Pecana Trail Austin, Texas 78749 Phone: (908) 547-9471 Email: Kristina mann@shi.com DIR-CPO-TMP-570 Page 7 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 10 SOFTWARE LICENSE 10.1 Software License Agreement A. Customers acquiring software licenses under this Contract shall hold, use, and operate such software subject to compliance with the Software License Agreement. Customer and Successful Respondent may agree to additional terms and conditions that do not diminish a term or condition in the Software License Agreement, or in any manner lessen the rights or protections of Customer or the responsibilities or liabilities of Successful Respondent. Successful Respondent shall make the Software License Agreement terms and conditions available to all Customers at all times. B. Compliance with the Software License Agreement is the responsibility of the Customer. DIR shall not be responsible for any Customer's compliance with the Software License Agreement. 11 CONFLICTING OR ADDITIONAL TERMS A. The terms and conditions of this Contract shall supersede any additional conflicting or additional terms in any additional service agreements, statement of work, and any other provisions, terms, conditions, and license agreements, including those which may be affixed to or accompany software upon delivery (sometimes called shrink-wrap or click -wrap agreements), and any linked or supplemental documents, which may be proposed, issued, or accepted by Successful Respondent and Customer in addition to this Contract (such additional agreements, "Additional Agreements"), regardless of when such Additional Agreements are proposed, issued, or accepted by Customer. Notwithstanding the foregoing, it is Customer's responsibility to review any Additional Agreements to determine if Customer accepts such Additional Agreement. If Customer does not accept such Additional Agreement, Customer shall be responsible for negotiating any changes thereto. B. Any update or amendment to an Additional Agreement shall only apply to Purchase Orders for the associated product or service offering after the effective date of such update or amendment; provided that, if Successful Respondent has responded to a Customer's solicitation or request for pricing, any subsequent DIR-CPO-TMP-570 Page 8 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 update or amendment to an Additional Agreement may only apply to a resulting Purchase Order if Successful Respondent directly informs such Customer of such update or amendment before the Purchase Order is executed. C. Successful Respondent shall not require any Additional Agreement that: i) diminishes the rights, benefits, or protections of Customer, or that alters the definitions, measurements, or method for determining any authorized rights, benefits, or protections of Customer; or ii) imposes additional costs, burdens, or obligations upon Customer, or that alters the definitions, measurements, or method for determining any authorized costs, burdens, or obligations upon Customer. D. If Successful Respondent attempts to do any of the foregoing, the prohibited documents will be void and inapplicable to this Contract or the Purchase Order between Successful Respondent and Customer, and Successful Respondent will nonetheless be obligated to perform such Purchase Order without regard to the prohibited documents, unless Customer elects instead to terminate such Purchase Order, which in such case may be identified as a termination for cause against Successful Respondent. 12 AUTHORIZED EXCEPTIONS TO APPENDIX A, STANDARD TERMS AND CONDITIONS No exceptions have been agreed to by DIR and Successful Respondent. (Remainder of this page intentionally left blank.) DIR-CPO-TMP-570 Page 9 of 10 Version 1.0 Rev. 3/21 /23 DIR Contract No. DIR-CPO-5241 SHI/Government Solutions, Inc. — 1223695478500 This Contract is executed to be effective as of the date of last signature. SHI/Government Solutions, Inc. Authorized By: Signature on File Name: Kristina Mann Title: Senior Manager / Contracts Date: 6/13/2024 The State of Texas, acting by and through the Department of Information Resources Authorized By: Signature on File Name: Lisa Massock Title: Chief Procurement Officer Date: 6/18/2024 Office of General Counsel: MR Date: 6/18/2024 DIR-CPO-TMP-570 Page 10 of 10 Version 1.0 Rev. 3/21 /23 EXHIBIT C-1 DIR-CPO-5241 Pricing Index (Attached) Fifth Amendment and Fourth Renewal to Fort Worth City Secretary Contract No. 56904 Page 6 of 6 Brand SHI Government Solutions. Inc. (COTS) APPENDIX C — PRICING INDEX DIR-CPO-5241 Software (COTS) and Related Services jj DISCOUNT OF MSRP/List Price Category Unit of Measure Endpoint Security 4.00% Per User 1E Acronis Security Management 3.00% Per Year All Brands Hardware necessary to complete for Turnkey Solution Packages (Not to be sold stand alone) 3.00% Each Alludo Graphics 1.00% Per User/ Annual Subscription or Per License Amazon AWS SaaS/Network Managemetn, Compute EC2, Storage and Data Management Software 0.00% Monthly Amci Health/Infomat Healthcare Management 1.00% Various Depend on Configuration Appeon Software,SaaS,Maintenance 2.00% Per License Atlassian Workflow Management 1.00% Per Month Autodesk Design 1.00% Various Depend on Configuration Barracuda Networks Network Management 4.00% Per User / Per Month based on Configuration Beyond Trust Security Management 4.00% Per Asset BMC Software SaaS/Remote Monitoring and Management of a host system (BMC stands for Baseboard Management Controller) 5.00% Various Depend on Configuration Bonterra Tech SaaS/Case Management Solution 1.00% Per Year Box Software / File Management Solution 3.00% Per Month / Per Year Canonical Security Management 1.00% Various Depend on Configuration CATCH Intelligence Business Intelligence 1.00% Per Instance Celestix Networks Security Management 8.00% Per Year Checkpoint ID Management 10.00% Per Year Cisco Systems Network Management 10.00% Various Depend on Configuration Citrix Endpoint Management 10.00% Per User Cloud Flare Security Management 3.00% Per Instance Cludo Software,SaaS,Maintenance 1.00% Per Instance Cobwebs Technologi Artificial Intelligence 2.00% Per Year Cohesity Data Management 2.00% Per Year Commvault Data Management 9.00% Per Year or Per Virtual Machine CoreView Productivity Management 1.00% Per User Per Year Cradlepoint Network Management 10.00% Per Year Crowdstrike Security Management 4.00% per user Darktrace Software,SaaS,Maintenance 9.00% Various Depend on Configuration Datacore Storage Management 3.00% Per Year Delinea Security Management 10.00% Various Depend on Configuration DryviQ Data Migration 1.00% Various Depend on Configuration Dynatrace Cloud Operations 2.00% Various Depend on Configuration EasyVista Operations Management 8.00% Per Subscription eFax-Consensus cloud solutions Software,SaaS,Maintenance 1.00% Various Depend on Configuration Einnosec Security Management 10.00% Per User Per Course Embarcadero Application Development 2.00% Per User ExtraGrid Software,SaaS,Maintenance 3.00% Various Depend on Configuration ExtraHop Security Management 3.00% Per Subscription F5 Application Management 4.00% Per Year Flare Software,SaaS,Maintenance 2.00% per year Forcepoint Security Management 7.00% Per User or Per Year Fortra Software,SaaS,Maintenance 4.00% Per Subscription Garland Technology Security Management 1.00% Per Year Go To Technology Collaboration Management 2.00% Various Depend on Configuration Google Productivity 5.00% Per User Gov2Biz Tax and Payment collection solutions 1.00% Per User Grafana application management 1.00% per instance Grammarly Productivity Management 5.00% Per Subscription Gravwell Data Analytics 2.00% Various Depend on Configuration Hammerspace Data Analytics 5.00% Per GB Per Year Hook Security Security Management 10.00% Per Year Hypr Corp Market Intelligence 2.00% Per User or Per Year IBM Software Productivity Management 1.00% Per Month or Per Year (boss Security Security Management 5.00% Per User ID.Me Security Management 5.00% Per Subscription Illumio Software Solutions 1.00% Per License InLumon Regulation Management 1.00% Per Year Innive, Inc Data Analytics 1.00% Per Student Per Year Ironscales Security Management 3.00% Per MBOX Jetico Inc Data Protection 2.00% Per Year Keep Aware Security Management 4.00% Per User or Per Month Key Factor Security Solutions 3.00% Per Subscription KinetechCloud Application Management 1.00% Per User KnowBe4 Security Management 5.00% Per Seat Per Year LCP Tracker Labor compliance and certified payroll reporting 3.00% Per Subscription LogicMonitor Security Management 3.00% Various Depend on Configuration LogRhytm Security Management 5.25% Per User Per Year Lookout Software,SaaS,Maintenance 2.00% Per user or per device Malwarebytes Security Management 5.00% Per User or Site License Mi-Case Case tracking management software 2.00% Per User Microfocus Application Development 4.00% Per Year Monday.com Project Management 1.00% Per user per month, annual plans Nearmap Geospatial Data 1.00% Per Subscription NeoGov HR management software 2.00% Per Year Netskope Networking Security 1.00% Per User Netwrix Corporation Data Security 5.00% Various Depend on Configuration Nice Data Analytics 5.00% Per User Nicus IT Financial Mangement 10.00% Per Instance Okta Identity Management 1.50% Per Instance One Identity Identity Management 2.00% Per User Per Month OwnBackup Software,SaaS,Maintenance 1.00% Per User Paessler Security Management 4.00% Per Year Pentera Cyber Security 1.00% Per Product Planview lifecycle management software 5.00% Various Depend on Configuration Process Unity Security Management 7.00% Per Year Proofpoint Security Management 10.00% Per Year Publiclnput Software,SaaS,Maintenance 2.00% Various Depend on Configuration Qlik Software,SaaS,Maintenance 2.00% Per Instance Qualys Vulnerability Management / Threat Management 2.00% Per Asset Quest Software Data Management 10.00% Per Seat Rapid? Security Management 3.00% Per Year Recite Productivity Management 1.00% Per Domain Per Year Red Hat DevOps 15.00% Per Year Rekor Al software 2.00% Per Year Replica Data Analytics 2.00% Per Population Number of Residents RSA Security Security Management 4.00% Per Month or Per Year Sans Security Management Training 4.00% Per User Sectigo lifecycle management software 3.00% Per User SecurityScorecard Risk Assessment 2.00% Per User or Per Instance SentinelOne Security Management 8.00% Per User or Per Server SentryEnterprises Software,SaaS,Maintenance 2.00% per user or per instance Skybox Security Security Management 2.00% Per Year SmartBear Software,SaaS,Maintenance 5.00% Per User SmartComment Software,SaaS,Maintenance 1.00% Per Year Solarwinds Infrastructure Management 5.00% Per Year SonarSource Software,SaaS,Maintenance 1.00% Per Instance SonicWall Security Management 10.00% Per Year Sophos Security Management 18.00% Per Year Spirion Data Protection 2.00% Per Instance Splunk Data Analytics 1.50% Rate Plan per Month Storyblocks Software,SaaS,Maintenance 1.00% Per User SUSE Software,SaaS,Maintenance 2.00% Per Year Symantec Security Management 9.50% Per year or Per User Tenable Network Security Management 15.00% Per Instance or Per Year Textline Communication Management 5.00% Per User Per Month Trellix Security Management 19.00% Per Year Trend Micro Security Management 2.00% Per User Tripwire Security Management 5.00% Per Instance or Per Year TXLeg.ai-- UsLeg.ai Legislative tracking software 4.00% per user/year Upguard security management 1.00% Per Year Veeam Data Protection 11.00% Per Year Venminder Risk Management 5.00% Per Instance Veritas Data Protection 4.00% Per Year Verkada Visual Security Management 15.00% Per Year Virtual Corporation Business Continuity 1.00% Per Year VMWare Virtualization 5.00% Various Depend on Configuration Wasp Barcode Tracking Management 7.00% Per Instance or Per Year Wherescape data automation software 4.00% Per Year Zadara Storage Management 5.00% per instance per year All Brands / SHI Maintenance and Technical Support 2.00% Annually Acronis Project Management and Managed Services, Solution Architect and Solution Engineer. 1.00% Per Hour, Per Month or Pre - Configure Packages Amci Health Infomatics Installation, On Boarding Services, and Configuration 1.00% Per Instance Autodesk Installation 1.00% One Time Fee Autodesk Product Configuration Packages 0.25% Package One time Fee Beyond Trust Maintenance and Technical Support 1.00% Per Asset BMC Software Implementation 1.00% Per Activation Maintenance, Technical Support, Project Management, 0.25% Per Hour or Fixed Price Pre- Bonterra Tech Implementation and Installation Configured Packages Product Configuration, Project Management and Product Per Hour, Per Student or Per Pre - Box Training 1.00% Configure Set up SHI Government Solutions, Inc. • •• P Software (COTS) and Related Services DISCOUNT Brand Category MSRP/List Unit of Measure Price Celestix Networks Maintenance, Technical Support, Managed Services and 5.00% Per Year and Per Hour Remote Assistance CheckPoint Maintenance, Technical Support, Product Training, 5.00% Annually, Per Day, Per Asset and Automation, and Configuration Services Per Student Cisco Systems Maintenance, Technical Support and Product Training 5.00% Per user and Per instance Citrix Training, Maintenance and Technical Support 8.00% Per Day, Per Hour or Based on Pre -Configured Packages Cloud Flare Maintenance and Technical Support 3.00% Per Instance Maintenance, Technical Support, Project Management and 2.00% Per License Annually, Per Day or Cohesity Training Per Engagement CommVault Maintenance, Technical Support, Installation, 0.25% Per Day, Per Incident, Per Year or Implementation, Configuration, Migration and Product Per Training Unit Training CoreView Maintenance, Technical Support, Implemetation, Training, 0.25% Per Customer Onboarding Services Per year or Pre -Configured Fixed Price Packages Maintenance, Technical Support, Installation and Product 1.00% Per Year, Per Day or Per Course Datacore Training Delinea Maintenance, Technical Support, Implementation, Project 3.00% Per Hour or Per Year Management and Advisory Services Dynatrace Maintenance, Technical Support Services, Product Training, 0.25% Varies Based on Customer Implementation, Installation and Project Management Requirements EasyVista Maintenance, Technical Support, Installation, Project 2.00% Per Year, Per Hour, Per Product, Management, and Product Training or Per Engagement SHI Government Solutions. Inc. (COTS) APPENDIX C — PRICING INDEX DIR-CPO-5241 Software (COTS) and Related Services DISCOUNT OF Brand Category MSRP/List Unit of Measure Price Einnosec 10.00% Per User Per Course Training Embarcadero M intenance and Technical Support 2.00% Per User or Per Incident ExtraHop Maintenance, Technical Support, Configuration and 2.00% Per Month or Per Hour Product Training Forcepoint M intenance, Technical Support, and Technical Services 4.00% Per User, Per Year or Per Engagement Hammerspace M intenance and Technical Support Services, plus 5.00% Per Day, Per Installation and Annually Installation, Project Management and Product Training Hook Security Product Training 5.00% Per User Per Year Per user Per Year Hypr Corp M intenance and Technical Support 2.00% Hypr Corp M intenance and Technical Support 1.00% Per user Per Year iBridge Project Management, Solution, Cloud and Data Architect 0.25% Varies Based on Customer Requirements Innive, Inc Project Management, Solution Architect, Data Engineer 1.00% Per Hour and Configuration Ironscales Email Incident Management 1.00% Per Mail Box LogRhythm M intenance, Technical Support, Training and License 3.00% Per User, Per Hour, Per Day and Management Services Per Training Course Maintenance, Technical Support and Implementation Per Year or Per Engagement Malwarebytes 2.00% Microfocus M intenance, Technical Support, Configuration, Licensing 2.00% Per Day, Per Year or Per Management and Product Training Engagment SHI Government Solutions, Inc. • .INDEX DIR-CPO-5241 Software (COTS) and Related Services DISCOUNT Brand Category MSRP/List Unit of Measure Price Netskope Technical Support, Training Management and 0.25% Varies Based on Customer Implementation. Requirements Nicus Maintenance and Technical Support 3.00% Per Year Okta Project Management, Techncial Support, Training and 1.50% Per Day, Per Hour, Per instance, or Per Advisory Services Engagement One Identity Maintenance, Technical Support, Configuration and 2.00% Per Day, Per Hour or Per Year Product Training Paessler Maintenance, Technical Support, Project Management and 1.00% Per Year, Per Student or Per Hour Product Training Licensing, Security and Technical Support Management 7.00% Per Hour or Per Engagement Services Process Unity Proofpoint Maintenance, Technical Support, Training, Integration, and 3.00% Per Student, Per Day or Per Advisory Services Engagement Installation, Project Management, Architect Services and 2.00% Per Day, Per Hour or Per Engagment Quest Software Migration Maintenance, Technical Support, Configuration, 1.00% Per Year, Per Deployment and Deployment, Installation, Open Enrollment Management Per Student Rapid7 and Product Training Red Hat Product Training, Project Management and Account 1.00% Per Year, Per Day, or Per Management Services Hour Maintenance and Technical Support, Project Management 4.00% Per Year, Per Day or Per and Installation Engagement RSA Security Sans Maintenance, Technical Support, Product Management 2.00% Per Student or Per Pre - and Product Training Configured Packages SHI Government Solutions, Inc. • •INDEX DIR-CPO-5241 DISCOUNT OF Brand Software (COTS) and Related Category MISRP/List Services Unit of Measure Price Security Scorecard Maintenance, Technical Support, Configuration, 2.00% Per Engament or Per Pre - Management Services, and Advisory Services Configured Packages SentinelOne Maintenance, Technical Support, Remote Technical 3.00% Per Endpoint, Per Node, Per Server or Services Per Day SolarWinds Maintenance, Technical Support and Implementation 2.00% Per Year, or Per Pre- Configured Services Packages Implementation, Technical Support and Product Training 5.00% Various Depending on Customer Configuration or Pre -Configure SonicWall Packages Per User, Per Day or Per class Sophos Technical Services and Training, 3.00% Spirion Solution Engineer, Product Configuration and 0.10% Per Year or Per Engagement Implementation Splunk Project Management, Product Configuration, Product 1.50% Per Day, Per Hour or Per Month Training and License Management Services Symantec Project Management, Security Architect, Technical Services 9.50% Per Hour and Support Tenable Network Maintenance, Technical Support, Product Training, Project 1.00% Per Hour, Per Course, Per Management and Remote Health Check Management Student or Per Engagement Trellix Maintenance and Technical Support 7.00% Annually or Fixed Fee Packages Maintenance, Technical Support, Installation and Product Per Year, Per day or Per Hour Trend Micro Training 2.00% SHI Government Sollutilom Inc. (COTS) •oPRICING Alk- DISCOUNT OF DIR-CPO-5241 Software (COTS) and Related Services Brand Category MSRP/List Project Management, Configuration and Technical Unit of Measure Price Per Year, Per Day or Per TripWire Engineering Services 2.00% Engagement Veeam Maintenance and Technical Support 3.00% Per Year Veritas Maintenance and Technical Support 4.00% Annually Deployment, Configuration, Installation and Reporting Veritas Services 1.00% Per Engagement VMWare Installation and Deployment Services 2.75% Pre -Configure Packages Wasp Barcode Maintenance and Technical Support 5.00% Per Year All Brands / SHI Installation 9.00% Per Hour or Per Customer SOW Configuration All Brands /SHI Configuration 9.00% Per Hour All Brands/SHI Implementation 9.00% Per Hour Per Hour or Per Customer SOW All Brands/SHI Migration 9.00% Configuration All Brands/SHI Technical Services 9.00% Per Hour All Brands/SHI Project Management 9.00% Per Hour All Brands / SHI Solution Architecture Services 9.00% Per Hour The Following Brands Available U h the re a pass -through charges and offers no Barracuda Networks Maintenance and Technical Support for 0.00% Varies SaaS Subscriptions, Remote Health Check, Product Training, and Project Management Catch Intelligence Implementation, Configuration, Integration, 0.00% Per hour or Per day Product Training, Data Architect, Data ManagementServices SHI Government Solutions, Inc. (COTS) APPENDIX C — PRICING INDEX DIR-CPO-5241 I Software (COTS) and Related Services DISCOUNT OF Brand Category MSRP/List Unit of Measure Price F5 Cloud Deployment and Managed 0.00% Per Month or Per Services Deployment Go To Technology Product Training, Implementation, and 0.00% Per Month, or Per Pre - Solution Engineering Services Configured Fixed Price Packages InLumon Configuration, Solution Engineers and 0.00% Per Hour System Architect LogMonitor Technical Support, Project and License 0.00% Per Hour or Per Engagement Management Nice Maintenance, Technical Support and Project 0.00% Per Hour, Per Day, Per User or Management Per Pre -Configured Fixed Price Packages Skybox Security Project Management, Product Training and Health 0.00% Per Day Check and Deployment Services 3. Turnkey Solutions Turnkey Solutions packages to be configured based on customer Discount will be calculated at the Line Item Level requirements including, but not limited to, Software, Hardware and Services as listed above. HARDWARE WILL BE • . AS PART OF • . ONLY. 4/28/26, 3:11 PM M&C Review ACITY COUNCIL AGEND Create New From This M&C Official site of the City of Fort Worth, Texas FoR� H REFERENCE **M&C 26- 04AMEND SHI CONTRACT DATE: 4/28/2026 NO.: 0288 LOG NAME: FOR CROWDSTRIKE RENEWAL CODE: C TYPE: CONSENT PUBLIC NO HEARING: SUBJECT. (ALL) Authorize Execution of an Amendment to Agreement with SHI Government Solutions, Inc. to Increase the Contract Amount by $250,000.00 for CrowdStrike Services to $502,630.47 for the Current Two -Year Renewal Term, and Add Five One -Year Renewal Options at an Annual Amount of $262,500.00 for the Next One -Year Term and Annual Increases of Up to Five Percent Per Year, for the Information Technology Solutions Department RECOMMENDATION: It is recommended that the City Council authorize execution of an amendment to City Secretary Contract No. 56904 with SHI Government Solutions, Inc. utilizing Texas Department of Information Resources Contract No. DIR-CPO-5241, to increase the contract amount by $250,000.00 for CrowdStrike renewal services and to add five one-year renewal options, with renewal terms beginning at an annual amount of $262,500.00 and increasing by up to five percent annually, for the Information Technology Solutions Department. DISCUSSION: On May 1, 2018, City Council, through Mayor and Council Communication (M&C) P-12192, authorized execution of a cooperative purchase agreement with SHI Government Solutions, Inc. (SHI), utilizing Texas Department of Information Resources (DIR) contract DIR-TSO-4056, for CrowdStrike Anti -Virus and Anti-Malware software, including license fees and maintenance support services, in an annual amount up to $149,952.00, with four one-year renewal options. On December 29, 2021, the City executed City Secretary Contract (CSC) No. 56904 for a one-year term ending January 17, 2023, in the annual amount of $163,350.72, with an option to renew for an additional year. On March 28, 2023, the City executed the First Amendment and First Renewal to CSC No. 56904 to update the underlying cooperative contract to DIR-TSO-4317 and administratively increase the annual contract amount to $173,360.00, with two additional one-year renewal options. At this time, staff later realized that the contract had reached the maximum renewals authorized by Council under M&C P-12192. To avoid a lapse in cybersecurity endpoint protection while awaiting Council ratification, the Information Technology Solutions Department (IT) issued a purchase order on May 19, 2023, in the amount of $173,360.00. On August 22, 2023, City Council, through M&C 23-0671, authorized an increase to CSC No. 56904 in the amount of $10,009.28, bringing the total annual contract amount to $173,360.00, and ratified the expenditure. On April 25, 2025, the City executed the Fourth Amendment and Third Renewal to CSC No. 56904 to administratively increase the annual contract amount to $252,630.47 and renew the agreement through April 27, 2026. DIR-TSO-4317 has since been replaced with successor contract, DIR-CPO-5241. This M&C requests authorization to amend CSC No. 56904 with SHI to increase the contract amount by $250,000.00 for a total annual amount of $502,630.47 for the current term, to renew CrowdStrike cybersecurity software; and to add five one-year renewal options at an annual amount of $262,500.00 for the next renewal term, increasing up to five percent annually, utilizing successor contract DIR- apps.cfwnet.org/council_packet/mc_review.asp? I D=34331 &counciIdate=4/28/2026 1 /3 4/28/26, 3:11 PM M&C Review CPO-5241. CrowdStrike software provides endpoint detection and response capabilities essential for protecting the City's computers and networks. Maintaining these services ensures continuous protection and keeps the City's IT systems secure and compliant with established security standards. COOPERATIVE PURCHASE: State law provides that a local government purchasing an item under a cooperative purchasing agreement satisfies State laws requiring that the local government seek competitive bids for purchase of the item. Cooperative contracts have been competitively bid to increase and simplify the purchasing power of local government entities across the State of Texas. Except as expressly modified herein, all other terms and conditions of the existing agreement shall remain unchanged and in full force and effect as stated below. SUCCESSOR CONTRACTS: The City will initially use the DIR contracts to make purchases authorized by this M&C. In the event the DIR cooperative contract is not renewed, staff would cease purchasing at the end of the last purchase agreement coinciding with a valid cooperative contract. If the City Council were to not appropriate funds for a future year, staff would stop making purchases when the last appropriation expires, regardless of whether the then -current purchase agreement has expired. If the DIR cooperative is extended, this M&C authorizes the City to purchase similar equipment and services under the extended contract. In the event the DIR cooperative agreement is not extended, but DIR executes a new cooperative agreement(s) with substantially similar terms, this M&C authorizes the City to purchase the equipment and services under the new DIR contract(s). ADMINISTRATIVE CHANGE ORDER: An administrative change or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. AGREEMENT TERM: Upon City Council approval and execution of the amendment, the current term of the agreement shall expire June 18, 2026, in accordance with DIR-CPO-5241. RENEWAL OPTIONS: The agreement may be renewed for up to five (5) additional one-year terms in accordance with the underlying cooperative agreement, at the City's option. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during each renewal period. Funding is budgeted in the Other Contractual Services account within the Information Technology Systems Fund for the Information Technology Solutions Department. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that funds are available in the current operating budget, as previously appropriated, in the Info Technology Systems Fund to support approval of the recommendation and execution of the contract amendment. Prior to an expenditure being incurred, the Information Technology Solutions Department has the responsibility to validate the availability of funds. Fund Department ID Account Project Program Activity Budget Reference # Amount ID Year (Chartfield 2) FROM Fund Department ID I Account Project ID Program I Activity Budget Year Reference # (Chartfield 2) Amount Submitted for City Manager's Office by_ Dianna Giordano (7783) Originating Department Head: Kevin Gunn (2015) Additional Information Contact: Donlen Ruffin (2017) apps.cfwnet.org/council_packet/mc_review.asp?ID=34331 &counciIdate=4/28/2026 2/3 4/28/26, 3:11 PM M&C Review ATTACHMENTS 04SHI GOV AMENDMENT FOR CROWDSTRIKE SOFTWARE FundsAvail.docx (CFW Internal) FID Table - CrowdStrike.xlsx (CFW Internal) Form 1295.pdf (CFW Internal) apps.cfwnet.org/council_packet/mc_review.asp?ID=34331 &counciIdate=4/28/2026 3/3 FORT WORTH. City Secretary's Office Contract Routing & Transmittal Slip Contractor's Name: SHI Government Solutions, Inc. Subject of the Agreement: Government Solutions, Inc. Fifth Amendment and Fourth Renewal to CSC No. 56904 with SHI M&C Approved by the Council? * Yes 8 No ❑ If so, the M&C must be attached to the contract. Is this an Amendment to an Existing contract? Yes 8 No ❑ If so, provide the original contract number and the amendment number. Is the Contract "Permanent"? *Yes ❑ No 8 If unsure, see back page for permanent contract listing. Is this entire contract Confidential? *Yes ❑ No 8 If only specific information is Confidential, please list what information is Confidential and the page it is located. Effective Date: If different from the approval date. Expiration Date: June 18, 2026 If applicable. Is a 1295 Form required? * Yes 8 No ❑ *If so, please ensure it is attached to the approving M&C or attached to the contract. Project Number: If applicable. *Did you include a Text field on the contract to add the City Secretary Contract (CSC) number? Yes 8 No ❑ Contracts need to be routed for CSO processing in the following order: 1. Katherine Cenicola (Approver) 2. Jannette S. Goodall (Signer) 3. Allison Tidwell (Form Filler) *Indicates the information is required and if the information is not provided, the contract will be returned to the department.