HomeMy WebLinkAbout065257 - General - Contract - CivicPlusCSCNo. 65257
FORT WORTH.
CITY OF FORT WORTH
COOPERATIVE PURCHASE AGREEMENT
This Cooperative Purchase Agreement ("Agreement") is entered into by and between the City
of Fort Worth ("City"), a Texas home rule municipality, and CivicPlus ("Vendor") City and
Vendor are each individually referred to herein as a "party" and collectively referred to as the
"parties."
The Cooperative Purchase Agreement includes the following documents which shall be construed
in the order of precedence in which they are listed:
l . This Cooperative Purchase Agreement; OFFICIAL RECORD
2. Exhibit A -Cooperative Contract No. GS-35F-0124U; CITY SECRETARY
3. Exhibit B - Civic Plus Scope of Services
4. Exhibit C - Civic Plus Pricing FT. WORTH, TX
The Exhibits referenced above, which are attached hereto and incorporated herein, are made
a part of this Agreement for all purposes. Vendor agrees to provide City with the services and
goods included in Exhibit C pursuant to the terms and conditions of this Cooperative Purchase
Agreement, including all exhibits thereto. If any provisions of the attached documents conflict with
the terms herein, are prohibited by applicable law, conflict with any applicable rule, regulation or
ordinance of City, the terms in this Agreement shall control.
City shall pay Vendor in accordance with the pricing index in Exhibit B and the provisions
of this Agreement. Total payment made annually under this Agreement by City shall not exceed
One Hundred Thousand and 00/100 dollars ($100,000.00). Vendor shall not provide any additional
items or services or bill for expenses incurred for City not specified by this Agreement unless City
requests and approves in writing the additional costs for such items, services, and/or expenses. City
shall not be liable for any additional expenses of Vendor not specified by this Agreement unless
City first approves such expenses in writing.
The term of this Agreement shall be effective beginning on the date signed by the City
Manager below ('Effective Date") and ending on September 30, 2027, City shall be able to renew
this agreement for up to three one-year options by written agreement of the parties.
Renewal Term Annual Services shall be invoiced on the first day of each Renewal Term.
Annual services, including but not limited to hosting, support and maintenance services, shall
be subject to a 5% annual increase beginning in Year 3 of service.
Provided, however, the term of this Agreement shall not extend beyond the term of GSA
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Contract GS-35F-0124U attached hereto as Exhibit A, unless it is extended, renewed, or followed
up by a substantially similar cooperative agreement ("Successor Contract") from Vendor and
Cooperative Agency and the parties agree in writing to incorporate such extension, renewal, or use
of Successor Contract into this Agreement.
Vendor agrees that City shall, until the expiration of three (3) years after final payment
under this Agreement, or the final conclusion of any audit commenced during the said three years,
have access to and the right to examine at reasonable times any directly pertinent books,
documents, papers and records, including, but not limited to, all electronic records of Vendor
involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that
City shall have access during normal working hours to all necessary Vendor facilities and shall be
provided adequate and appropriate workspace in order to conduct audits in compliance with the
provisions of this section. City shall give Vendor reasonable advance notice of intended audits.
Notices required pursuant to the provisions of this Agreement shall be conclusively
determined to have been delivered when (1) hand -delivered to the other party, its agents,
employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of
the transmission, or (3) received by the other party by United States Mail, registered, return receipt
requested, addressed as follows:
To CITY: I To VENDOR:
City of Fort Worth Civieplus
Attn: City Manager's Office Amy Vikander
100 Fort Worth Trail Sr. VP of Customer Success
Fort Worth, TX 76102 302 S. 4t' Street, Suite 500
Manhattan, KS 66502
With copy to Fort Worth City Attorney's Office at
same address
IP Indemnification. Vendor will defend at its expense or settle any third -party claim against City
alleging that the Services provided under this Agreement infringe intellectual property rights. Vendor will pay
infringement claim defense costs, Vendor —negotiated settlement amounts, and damages finally awarded by a court.
Vendor has no obligation for any claim of infringement arising from City's use of the Services for purposes not
contemplated by this Agreement. Vendor's indemnification obligations under this section are conditioned upon the
City (i) promptly notifying the Vendor of any claim in writing; (ii) cooperating with Vendor in the defense of the
claim; and (m) granting Vendor sole control of the defense or settlement of the claim. The indemnification
obligations of Vendor herein shall not apply to any claims of intellectual property infringement related to the
City Content. City have the right to fully participate in any and all such settlement,
negotiations, or lawsuit as necessary to protect the City's interest, and City agrees to cooperate
with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for
payment of costs and expenses for any claim or action brought against the City for infringement
arising under the Agreement, the City shall have the sole right to conduct the defense of any such
claim or action and at I negotiations for its settlement or compromise and to settle or compromise
any such claim; however, Vendor shall fully participate and cooperate with the City in defense of
such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with
copies of all papers City may receive relating thereto. Notwithstanding the foregoing, the City's
assumption of payment of costs or expenses
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shall not eliminate Vendor's duty to indemnify the City under the Agreement. If the Vendor's
services, or any part thereof, are held to infringe and the use thereof is enjoined or restrained
or, if as a result of a settlement or compromise, such use is materially adversely restricted,
Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the
right to continue to use the Vendor's services; or (b) modify the Vendor's services to make
them/it non -infringing, provided that such modification does not materially adversely affect
City's authorized use of the Vendor's services; or (c) replace the Vendor's services with equally
suitable, compatible, and functionally equivalent non -infringing services at no additional
charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor,
terminate the Agreement, and refund all amounts paid to Vendor by the City, subsequent to
which termination City may seek any and all remedies available to City under law.
VENDOR'S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE REQUISITE
INSURANCE COVERAGE REQUIRED BY CITY.
Data Breach. Vendor further agrees that it will monitor and test its data safeguards
from time to time, and further agrees to adjust its data safeguards from time to time in light
of relevant circumstances or the results of any relevant testing or monitoring. If Vendor
suspects or becomes aware of any unauthorized access to any financial or personal identifiable
information ("City Data") by any unauthorized person or third party, or becomes aware of
any other security breach relating to City Data held or stored by Vendor under the Agreement
or in connection with the performance of any services performed under the Agreement or any
Statement(s) of Work ("Data Breach"), Vendor shall:
(1) Promptly notify City in writing within seventy-two (72) business hours unless
otherwise prohibited by law enforcement; (2) Provide, to the best of its knowledge at the time,
a description of what happened and the types of Personal Information involved in the Data
Breach; (3) Take all necessary steps to remedy the circumstances that may have permitted the
Data Breach to occur; and (4) Take all steps required by applicable law or regulation to
minimize or mitigate the risk of harmful or potentially harmful effects resulting from the Data
Breach. Vendor will defend, indemnify and hold City, its Affiliates, and their respective
officers, directors, employees and authorized agents, harmless from and against any and all
claims, suits, causes of action, liability, loss, costs and damages, including reasonable attorney
fees, directly arising out of or relating to any third parry claim arising from breach by
Vendor of its obligations contained in this Section, to the extent resulting from the acts or
omissions of City. All City Data to which Vendor has access under the Agreement, as between
Vendor and City, will remain the property of City. City hereby consents to the use, processing
and/or disclosure of City Data only for the purposes described herein and to the extent such
use or processing is necessary for Vendor to carry out its duties and responsibilities under
the Agreement, any applicable Statement(s) of Work, or as required by law. Vendor will not
transfer City Data to third parties other than through its underlying network provider to
perform its obligations under the Agreement, unless authorized in writing by City. Vendor's
obligation to defend, hold harmless and indemnify City shall remain in full effect if the Data
Breach is the result of the actions of a third parry. All City Data delivered to Vendor shall be
stored in the United States or other jurisdictions approved by City in writing and shall not
be transferred to any other countries or jurisdictions without the prior written consent of City.
No Boycott of Israel. If Vendor has fewer than 10 employees or the Agreement is for
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less than $100,000, this section does not apply. Vendor acknowledges that in accordance with
Chapter 2271 of the Texas Government Code, City is prohibited from entering into a contract
with a company for goods or services unless the contract contains a written verification
from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the
term of the contract. The terms "boycott Israel" and "company" shall have the meanings
ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this
Addendum, Vendor certifies that Vendor's signature provides written verification to City that
Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the
Agreement.
Prohibition on Boycotting Energy Companies. Vendor acknowledges that in
accordance with Chapter 2276 of the Texas Government Code, the City is prohibited from
entering into a contract for goods or services that has a value of $100,000 or more that is to
be paid wholly or partly from public funds of the City with a company with 10 or more full-
time employees unless the contract contains a written verification from the company that it:
(1) does not boycott energy companies; and (2) will not boycott energy companies during the
term of the contract. The terms "boycott energy company" and "company" have the meaning
ascribed to those terms by Chapter 2276.001 of the Texas Government Code, To the extent
that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this
Agreement, Vendor certifies that Vendor's signature provides written verification to the City
that Vendor: (1) does not boycott energy companies; and (2) will not boycott energy companies
during the term of this Agreement.
Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor
acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government
Code, the City is prohibited from entering into a contract for goods or services that has a value
of $100,000 or more that is to be paid wholly or partly from public funds of the City with a
company with 10 or more full-time employees unless the contract contains a written
verification from the company that it: (1) does not have a practice, policy, guidance, or
directive that discriminates against a firearm entity or firearm trade association; and (2) will
not discriminate during the term of the contract against a firearm entity or firearm trade
association. The terms "discriminate," "firearm entity" and "firearm trade association" have
the meaning ascribed to those terms by Chapter 2274.001 of the Texas Government Code. To
the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by
signing this Agreement, Vendor certifies that Vendor's signature provides written verification
to the City that Vendor: (1) does not have a practice, policy, guidance, or directive that
discriminates against a firearm entity or firearm trade association; and (2) will not
discriminate against a firearm entity or firearm trade association during the term of this
Agreement.
Applicable Laws. The laws of the State of Texas shall govern this Agreement. Venue for
any action brought to interpret or enforce, or arising out of or incident to, the terms of this
Agreement shall be in Tarrant County, Texas.
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[Signature Page Follows]
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The undersigned represents and warrants that he or she has the power and authority to execute
this Agreement and bind the respective Vendor.
CITY OF FORT WORTH:
By. Jay Chapa (May 27, 2026 10:54:31 CDT)
Name: Jesus "Jay" Chapa
Title: City Manager
Date:
05/27/2026
APPROVAL RECOMMENDED:
A
By. Sana Syed Wy 27, 2026 08:08:30 CDT)
Name: Sana Syed
Title: Chief Communications Officer
ATTEST:
By:
Name
Title:
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Jannette S. Goodall
City Secretary
VENDOR:
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VENDOR NAME: CiviePlus
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Name: Amy V nder
Title: Sr. VP of Customer Success
Date: 05-21-2026
CivicPlus
302 S. 4' Street, Suite 500
Manhattan, KS 66502
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CONTRACT COMPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.
By:
Name: Todd Rice
Title: Assistant Director Communications
& Public Engagement
APPROVED AS TO FORM AND LEGALITY:
andace Pagliara (May 26, 2026 1 6:58 CDT)
By:
Name: Candace Pagliara
Title: Assistant City Attorney
CONTRACT AUTHORIZATION:
M&C:
Approval Date:
Form 1295:
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
EXHIBIT A
GENERAL SERVICES ADMINISTRATION
Federal Supply Service Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-datepricing, and the option to
create an electronic delivery order are available through GSA Advantage!®, a menu -driven database
system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.
Schedule Title Multiple Award Schedule
For more information on ordering from Federal Supply Schedules go to the GSASchedules page
at GSA.gov.
Contract Number: GS-35F-0124U
Contract period: December 12, 2007 - December 11, 2027
Contractor: CivicPlus, LLC
Contract Administrator: Kyle Karpowicz
Business Size: Small
Address: 302 S. 4th Street, Suite 500
Manhattan, KS 66502
Telephone: 888-228-2233
Facsimile: 785-587-8951
E-mail: karaowicz(ftivicolus.com
Website: www.civicalus.com
CUSTOMER INFORMATION:
1a. Table of awarded special item numbers:
54151S Information Technology Professional Services
1b. 54151S Information Technology Professional Services
Labor Category
GSA Hourly
Rate with IFF
Website Consultant
$149.01
Project Manager
$135.86
Network Consultant
$135.86
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Wireless Network Technician
$135.86
Programme
$131.48
Graphic Designer
$109.57
Writer
$109.57
Server and Network Technician
$109.57
Trainer
$109.57
PC Technician
$89.41
Content Developer
$80.64
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1 c. Description of Hourly Rates:
JOB TITLE: CONTENT DEVELOPER
Minimum/General Experience: Experience navigating the internet and with Microsoft Office, strong
attention to detail, excellent writing skills to include spelling and grammar, ability to handle multiple
projects at the same time.
Functional Responsibility: Content developers are responsible for the development and editing of
nearly all text that is displayed on the websites we develop. This includes working with the clients to
ensure that the most current and useful information is available in a clear and easy -to -read display.
Developers must be able to meet deadlines and work self -sufficiently to complete the task assigned
to them.
• Edit and/or develop web -based content for our government -based clientele
• Participate in Content Development department meetings to discuss new strategies /
methods of content development
• Work with the Content Department Manager and Senior Content Developers to ensure
that the information being developed is in accordance with client standards / desires
• Provide content recommendations and suggestions to Senior Content Developers per site
• Provide weekly summary of questions to Senior Content Developers to provide to
client per project
• Track development of pages and supporting elements each week
• Be task -minded and complete projects by proposed deadlines
JOB TITLE: NETWORK CONSULTANT
Minimum/General Experience: 5 Years job -related.
Functional Responsibility: Network Consultants provide sound advice for present and future needs
of a company regarding their servers, backup solutions, network equipment, PCs, and additional
hardware and software. Consultant should be able to provide several options to each situation to give
customers different options.
Minimum Education: Bachelor's Degree or Equivalent Experience
JOB TITLE: PC TECHNICIAN
Minimum/General Experience: 2- 3 Years job -related preferred.
Functional Responsibility: Technicians are responsible for installing and diagnosing hardware and
software issues. They should be able to determine hardware or software issue using beep codes,
event logs, and other means. Technician should be able to install, repair, and fix current operating
systems, printers, and install drivers for additional hardware such as:
• Monitors
• Scanners
• Other hardware devices.
Minimum Education: Associates Degree or Equivalent Experience
JOB TITLE: PROJECT MANAGER
Minimum/General Experience: 6 months to 1 year of customer service experience, experience with
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Microsoft Office.
Functional Responsibility: The Project Manager is responsible for the development and monitoring
of client projects. This position is the primary contact for clients from the time the small project is
received from the client until completion, coordinating all internal CivicPlus resources to ensure small
client projects are completed on time. The Project Manager also owns the "client experience"
throughout.
• Creates and executes project work plans and revises as appropriate to meet changing needs
and requirements.
• Reviews deliverables prepared by team before passing to client.
• Facilitates team and client meetings effectively.
• Resolves and/or escalates issues in a timely fashion.
• Understands how to communicate difficult/sensitive information tactfully.
• Suggests areas for improvement in internal processes along with possible solutions.
• Ensures timely and accurate invoicing
• Understands our pricing model and billing procedures.
• Inspires coworkers to attain goals and pursue excellence.
• Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Communicates effectively with clients to identify needs and evaluate alternative
business solutions.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Builds a knowledge base of each client's business, organization and objectives.
JOB TITLE: SERVER AND NETWORK TECHNICIAN
Minimum/General Experience: 3 - 5 Years job related.
Functional Responsibility: Must be able to do all the functions of a PC technician plus: Troubleshoot
and configure servers, network equipment such as switches, routers, tape drives. Ability to install and
configure Server operating systems, active directory, and backup software (Veritas, Symantec
BackupExec, or ArcServe). Ability to use the 7 layer OSI model to diagnose and fix network issues such
as lost packets, filtering, and segmenting.
Minimum Education: Associates Degree or Equivalent Experience
JOB TITLE: TRAINER
Minimum/General Experience: Strong communication skills, 2+ years of training and/or educational
experience, familiarity with local government entities and knowledge of their practices.
Functional Responsibility: Train new and current clients through on -site visits, phone, and
various media including webinars, as well as direct contact/communication with various clients and
departments
• Manage a travel schedule for him/herself
• Update and manage client training schedules with the cooperation of the Project Management
Team, Manager of Training and Consulting, and the Director of Operations. This includes:
o Client phone and on -site training and consulting assignments
o Training staff meetings
o Internal staff trainings
• Update the training team with regards to methods, website "best practices", and issues with the
current system.
• Attend in house staff meetings as assigned
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• Stay informed with current issues and difficulties with software as well as announcements for
new functionality.
• Other duties as assigned
JOB TITLE: WIRELESS NETWORK TECHNICIAN
Minimum/General Experience: 2 - 3 Years job -related
Functional Responsibility: Technician shall perform all duties of PC and Server and Network
Technicians as well as install wireless components such as access points and routers, know the
difference between frequencies and best suited antennas, and configure, filter, and troubleshoot wireless
network.
• Knows how to filter according to MAC, IP address scheme, or proxy
• Knows how to place wireless equipment to get best service.
Minimum Education: Associates Degree or Equivalent Experience
JOB TITLE: WRITER
Minimum/General Experience: 5-10 years business experience in any of the following: public
relations, marketing or advertising, excellent written and verbal communication skills, excellent
customer service skills, good organization and time management skills, advanced understanding of
punctuation, grammar and organization, background in AP -style writing, engaging, high energy person
with proven leadership ability and sharp business acumen, knowledge of basic html, knowledge of
social media; interactive media, attention to detail, ability to write and develop many types of content
and copy in a very fast -paced environment, proficient in Microsoft Office Suite.
Functional Responsibility: This position is responsible for maintaining CivicPlus' reputational equity
among the media, prospects, clients and employees through various public relations and corporate
communications efforts.
• Write interesting and effective press releases, prepare information for media kits
• Develop and maintain company internet or intranet web pages.
• Develop and maintain the company's corporate image and identity, which includes the use of
logos and signage.
• Draft speeches for company executives, and arrange interviews and other forms of contact for
CivicPlus subject matter experts.
• Work with clients on developing testimonials and case studies for publication; ability to write case
studies, articles and newsletters for internal and external use.
Minimum Education: B.S. or B.A. in Public Relations, Marketing, Journalism, Communications,
Business or related field
JOB TITLE: GRAPHIC DESIGNER
Minimum/General Experience: Experience with Adobe Photoshop, Adobe Illustrator, and Adobe
InDesign.
Functional Responsibility: The graphic designer is responsible for the revision process on client
designs, prepping web designs for programming, additional graphics needed for clients and in-
house departments.
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• Collaborate with lead design on the execution of revisions and prepping .psd files.
• Consistent quality production of graphic material
• Creative application of elements while maintaining the style set by lead design
• Completion of projects on deadline
• Innovative ideas for new product development
• Giving full attention to what other people are saying, taking time to understand the points
being made, asking questions as appropriate
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Developing constructive and cooperative working relationships with others and maintaining
them over time.
Minimum Education: Bachelor of Art degree
JOB TITLE: PROGRAMMER
Minimum/General Experience: 1 year experience in each of ASP or ASP.NET, SQL, HTML, CSS,
and JavaScript.
Functional Responsibility: Develop and maintain high levels of code, including add new functionality
to enhance the performance and features of software, replicate and root cause of bugs within the
system including code problems, browser compatibility, standards issues, and user created content
problems, research and development of new technologies that can enhance the performance, extend
the capabilities, or ease the maintenance of software and define functional and technical requirements
for new projects and changes to the current system.
• Technical consulting
• Design consulting to gear site designs towards web standards, performance, and
general usability
• Internal training for new functionality
• Internal support for how the software works
• Setup new servers
• Setup new sites including the setup on the servers and the layout template for individual sites
Performance monitoring of servers and sites
• Minimum Education: Bachelor's Degree in a Programming related field, or a combination of required
knowledge and experience
JOB TITLE: WEBSITE CONSULTANT
Minimum/General Experience: 5+ years in customer service -oriented field.
Functional Responsibility: Provide business -sound direction and guidance to customers in
Website navigation architecture and engineering, Website design: color choices, prominent
elements, and supporting elements, Section 508/ADA compliance, Website readability and
usability, Content development, and identifying items for featured use
Direct and lead company staff in the following areas:
• Website design
• Navigation development
• Content development
• Section 508/ADA compliance
• Software/module enhancements and upgrades
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• Assist in shaping company business model
• Analyze internal procedures
• Reengineer processes for the web
• Determine and prioritize desired new features for software or modules
Minimum Education: Bachelor's Degree in Related Field or equivalent experience
2. The Maximum Order value for the following Special Item Numbers (SINs) is$500,000: Special Item
Number 54151 S
3. The minimum dollar value of orders to be issued is$ 100.
4. The Geographic Scope of Contract will be domestic and overseas delivery.
5. Point(s) of production (city, county, and State or foreign country): N/A
6. Listed prices are discounted 7% from listed pricing. Prices shown on attached price list are net prices
with discount included
7. Quantity discounts. Additional 2% discount for orders over $200,000.
8. Prompt payment terms: 0%
9a. Government purchase cards are accepted at or belowthe micro -purchase threshold.
9b. Government purchase cards are accepted above the micro -purchase threshold.
10. Foreign items (list items by country of origin): None
11 a. Time of delivery: As agreed to be Ordering Agency
11 b. Expedited Delivery: Contact Contractor representative for availability of expedited delivery.
11c. Overnight and 2-day delivery. Overnight and 2-day delivery are not available.
11d. Urgent Requirements. When the Federal Supply Schedule contract delivery period does not meet
the bona fide urgent delivery requirements of an ordering activity, ordering activities are
encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated
delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies
shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time
acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated
delivery time frame shall be delivered within this shorter delivery time and in accordance with all
other terms and conditions of the contract.
12. F.O.B. point(s): N/A
13a. Ordering address(es): N/A
13b. Ordering procedures: Ordering activities shall use the ordering procedures of Federal Acquisition
Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These
procedures apply to all schedules.
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a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.
b. FAR 8.405-2 Ordering procedures for services requiring a statement of work..
14. Payment address: CivicPlus, 302 S. 4th Street, Suite 500, Manhattan, KS 66502.
15. Warranty provision: For the purpose of this contract, commitments, warranties and representations
include, in addition to those agreed to for the entire schedule contract:
Time of delivery/installation quotations for individual orders;
Technical representations and/or warranties of products concerning performance, total system
performance and/or configuration, physical, design and/or functional characteristics and
capabilities of a product/equipment/ service/software package submitted in response to
requirements which result in orders under this schedule contract.
Any representations and/or warranties concerning the products made in any literature,
description, drawings and/or specifications furnished by the Contractor.
The above is not intended to encompass items not currently covered by the GSA Schedule
contract.
16. Export packing charges: N/A
17. Terms and conditions of Government purchase card acceptance (anythresholds above the micro -
purchase level): N/A
18. Terms and conditions of rental, maintenance, and repair (ifapplicable ): N/A
19. Terms and conditions of installation (if applicable):N/A
20. Terms and conditions of repair parts indicating date of parts price listsand any discounts from list
prices (if applicable): N/A
20a. Terms and conditions for any other services (if applicable): N/A
21. List of service and distribution points (if applicable): N/A
22. List of participating dealers (if applicable): N/A
23. Preventive maintenance (if applicable).
24a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or
reduced pollutants): N/A
24b. Section 508 compliance information is available on Electronic and Information Technology (EIT)
supplies andservices can be found at www.civicplus.com. The EIT standards can be found at:
www.Section508.g ov/.
25. Data Universal Number System (DUNS) number: 883003113
26. Notification regarding registration in System for Award Management(SAM) database: CivicPlus,LLC
is registered in the sam.gov database. We will keep our registration current as per the contract
requirements.
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EXHIBIT B
CivicPlus
Scope of Services
Social Media Archivins
• Social Media Archiving- Enterprise subscription- Unlimited Accounts & Up to 1OK Records per
Month -Includes Risk Management Analytics (RMA) and Web Snapshots
• Social Media Archiving Provisioning Fee- Premium: Account Activation and Setup
• Social Media Archiving- Economy/Standard Open Archive: A public -facing portal that displays your
social media archive search interface on your website. For customers with a CivicPlus Municipal
Website (Central), this includes an optional search integration between the website and the Open
Archive.
• X (formerly Twitter) Premium Accounts: QTY 10
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EXHIBIT C
CivicPlus Pricing
GSA CivicPlus Statement of Work
Labor Category
GSA Hourly Rate with IFF
Hours
Total Cost
Website Consultant
$149.01
0
$0.00
Project Manager
$135.86
40
$5,434.40
Network Consultant
$135.86
60
$8,151.60
Wireless Network Technician
$135.86
0
$0.00
Programmer
$131.48
60
$7,888.80
Graphic Designer
$109.57
0
$0.00
Writer
$109.57
0
$0.00
Server and Network
Technician
$109.57
0
$0.00
Trainer
$109.57
20
$2,191.40
PC Technician
$89.41
20
$1,788.20
Content Developer
$80.64
60
$4,838.40
Subtotal
$30,292.80
Discount to GSA
($4,496.80)
Discounted GSA Annual Price
$25,796.00
The labor -based pricing above reflects an annualized GSA value for the services and is provided for pricing support
purposes only. Actual fees are set forth in the Pricing Schedule.
Pricing Schedule
Initial Term: April 1, 2026 through September 30, 2029
Period Services Amount
4/1/2026 to 9/30/2026 Prorated subscription services plus one-time provisioning $7,949.00
10/1/2026 to 9/30/2027 Annual subscription services $25,796.00
Total Initial Term Fees $33,745.00
Standard Renewal Term Annual Services (Beginning 10/1/2027) $27,085.80
1. Performance and payment under this agreement and between Fort Worth, TX ("Customer") and
CivicPlus, LLC ("CivicPlus") shall be subject to the terms & conditions of the Agreement by and
between the General Services
161Page
GSA Statement of Work for Forth Worth, TX
GSA Contract GS-35F-0124U
Administration and CivicPlus and the terms and conditions of the
CivicPlus Master Services Agreement and the applicable Solution and
Services terms and conditions located
at https://www.civicplus.help/hc/en-us/p/legal-stuff
The Initial Term fees will be invoiced as follows:
• Year 1: April 1, 2026 or upon signing of this SOW:
$7,949.00 for the period April 1, 2026 through September
30, 2026, including one-time provisioning fees;
• Year 2: October 1, 2026: $25,796.00 for the period October 1, 2026 through
September 30, 2027;
Renewal Term Annual Services shall be invoiced on the first day of each
Renewal Term. Annual services, including but not limited to hosting,
support and maintenance services, shall be subject to a 5% annual
increase beginning in Year 3 of service.
Client may issue purchase orders for its internal, administrative use
only, and not to impose any contractual terms. Any terms contained in
any such purchase orders issued by the Client are considered null and
will not alter the Binding Terms, the Agreement or this SOW.
171Page
FORT WORTH.
City Secretary's Office
Contract Routing & Transmittal Slip
Contractor's Name: CivicPlus
Subject of the Agreement:
Cooperative Purchase Agreement with CivicPlus
M&C Approved by the Council? * Yes 0 No M
If so, the M&C must be attached to the contract.
Is this an Amendment to an Existing contract? Yes ❑ No 0
If so, provide the original contract number and the amendment number.
Is the Contract "Permanent"? *Yes ❑ No 0
If unsure, see backpage for permanent contract listing.
Is this entire contract Confidential? *Yes ❑ No 0 If only specific information is
Confidential, please list what information is Confidential and the page it is located.
Effective Date: 5/26/2026
If different from the approval date.
Expiration Date: 9/30/2027
If applicable.
Is a 1295 Form required? * Yes ❑ No 21
*If so, please ensure it is attached to the approving M&C or attached to the contract.
Project Number: If applicable.
*Did you include a Text field on the contract to add the City Secretary Contract (CSC)
number? Yes 0 No ❑
Contracts need to be routed for CSO processing in the followingorder:
rder:
1. Katherine Cenicola (Approver)
2. Jannette S. Goodall (Signer)
3. Allison Tidwell (Form Filler)
*Indicates the information is required and if the information is not provided, the contract will be
returned to the department.
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