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HomeMy WebLinkAbout063534-R1 - General - Contract - Medical Priority Consultants, Inc. dba Priority Dispatch Corp.Docusign Envelope ID: AACD020B-F9A8-8EF4-8175-DE7189E48000 CSC No. 63534-R1 CITY OF FORT WORTH CONTRACT RENEWAL NOTICE May 19, 2026 Medical Priority Consultants, Inc. dba Priority Dispatch Corp. Attn: Legal Department 110 Regent Street, Suite 500 Salt Lake City, UT 84111 Re: Contract Renewal Notice City Secretary Contract No. 63534 (the "Contract") Renewal Term No. 1 of 4, June 1, 2026 to May 31, 2027 The above referenced Contract with the City of Fort Worth expires on May 31, 2026 (the "Expiration Date"). Pursuant to the Contract, contract renewals are at the sole option of the City. This letter is to inform you that the City is exercising its right to renew the Contract for an additional one (1) year period, which will begin immediately after the Expiration Date. All other terms and conditions of the Contract remain unchanged. Please return this signed acknowledgement letter, along with your quote for charges for the new renewal term, and current insurance certificate, to the address set forth below, acknowledging receipt of the Contract Renewal Notice. To ensure that your company information is correct and up-to-date, please log onto PeopleSoft Purchasing at htt2s://www.fortworthtexas.gov/departrnents/fmance/TurchagM If you have any questions concerning this Contract Renewal Notice, please contact us at the email address listed below. Sincerely, City of Fort Worth IT Solutions I Finance I Contracts 100 Fort Worth Trail, Fort Worth, TX 76102 zz IT Finance Contracts(a,fortworthtexas.gov OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Contract Renewal Page 1 of 2 Docusign Envelope ID: AACD020B-F9A8-8EF4-8175-DE7189E48000 [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: By: Name: Title: Date: Dianna Giordano (May 27, 2026 13:21:44 CDT) Dianna Giordano Assistant City Manager 05/27/2026 Medical Priority Consultants, Inc. dba Priority Dispatc RMby: By: Name: J. Simon Cantarero Title: Date: General Counsel & Corp. Secretary 5/20/2026 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Name: Kevin Gunn Title: Director, IT Solutions Approved as to Form and Legality: By: Candace Pagliara (May 27, 2026 9:35 CDT) Name: Candace Pagliara Title: Sr. Assistant City Attorney Contract Authorization: M&C: 25-0455 Approval Date: 05/20/2025 Form 1295: 2025-1299218 Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Domi'n�agrande (May 21, 2026 16:49:06 CDT) Name: Dominic Casagrande Title: Sr. IT Solutions Manager City Secretary: FORT�nC �09.10 �o �,nczit+L � pdnpnaEZPso�' By: U1 . Name: Jannette Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Contract Renewal Page 2 of 2 Docusign Envelope ID: AACD020B-F9A8-8EF4-8175-DE7189E48000 ACITY COUNCIL AGEND Create New From This M&C FORT WORTH *11"� REFERENCE **M&C 25- 04PRIORITY DISPATCH EMS DATE: 5/20/2025 NO.: 0455 LOG NAME: SOFTWARE APPS & CERTIFICATION TRAINING CODE: C TYPE: CONSENT PUBLIC NO HEARING: SUBJECT. (ALL) Authorize Execution of an Amendment to the Agreement with Medical Priority Consultants dba Priority Dispatch Corp. for ProQA Dispatch Software, Medical Transfer Protocol Suite, Al SkillLab, Case Review Products and Emergency Medical Dispatch Certification Training Course in an Amount Up to $160,886.10 for the First Year and $177,840.00 Annually for Years Two through Four, for the Fire Department through the Information Technology Solutions Department RECOMMENDATION: It is recommended that the City Council authorize execution of an Amendment to the Agreement with Medical Priority Consultants dba Priority Dispatch Corp. for ProQA Dispatch Software, Medical Transfer Protocol Suite, Al SkillLab, Case Review products and Emergency Medical Dispatch Certification Training Course to support the addition of MedStar, in an amount up to $160,886.10 for the first year and $177,840.00 annually for years two through four for the Fire Department through the Information Technology Solutions Department. DISCUSSION: Medical Priority Consultants dba Priority Dispatch Corp. (Priority Dispatch) Emergency Medical Services (EMS) dispatch, triage and training protocol software system and services are currently used by Metropolitan Area EMAAuthority, d/b/a MedStar Mobile Healthcare (MedStar). This contract amendment is necessary to support the July 1, 2025, transition of MedStar Emergency Medical Services (EMS) to the Fire Department (FWFD). MedStar previously held an agreement to receive goods and services from Priority Dispatch. This agreement has since been reassigned to the City of Fort Worth. This Mayor & Council Communication (M&C) is to request authorization to execute an Amendment to the Agreement with Priority Dispatch for the goods and services described below, in an amount up to $160,886.10 for the first year and $177,840.00 annually for years two through four. Artificial Intelligence (Al) SkillLab is used for Emergency Medical Dispatchers (EMDs) maintain regulatory compliance and train new hires. This tool is an innovative training tool designed for new 911 call takers to practice the call -taking process in a controlled, risk -free environment. Trainees interact with an Al call taker to simulate real -world scenarios, create tickets, and practice providing pre -arrival instructions. This allows them to build confidence and refine their skills without the pressure or consequences of handling actual 911 calls from individuals experiencing life -threatening emergencies. ProQA Dispatch software is integrated with the Computer Aided Dispatch (CAD) system and supports the 911 call taking process to determine which resources are to be sent Police Department, Advanced Life Support or Basic Life Support Ambulance, or FWFD and to triage requests as they come in. It is also used to provide initial lifesaving steps for the caller while they await the arrival of the responding units. This product is mission critical and if replaced, it would disrupt ambulance operations. Medical Transfer Protocol Suite (MTPS) is the interfacility transfer protocol that is used when hospitals or other medical facilities call to request non -emergent transport of a patient. This protocol allows us to identify calls that do not require an immediate response, thus preserving units for time sensitive calls. Docusign Envelope ID: AACD020B-F9A8-8EF4-8175-DE7189E48000 The Emergency Medical Dispatch (EMD) Certification Course is a critical training program provided to all 911 call takers. This course equips trainees with the skills to effectively use the emergency medical dispatch system, including ProQA, and master the precise language needed to solicit essential information, provide lifesaving interventions, and identify safety -sensitive details that protect first responders. The training, triage, and dispatch protocols adhere to a national standard used by agencies to manage emergency systems. Aqua and Q Plus Expert Case Review and Reporting Software integrate with ProQA to streamline quality assurance (QA) through case reviews and report generation. These tools help identify areas for improvement, provide tailored training recommendations, and support data analysis to maintain high standards in emergency dispatch. These enhance the quality and accuracy of dispatch operations for continuous improvement by offering feedback, mentoring, and policy development. These services are vital for ensuring FWFD EMS provides fast, effective, and high -quality care to the community. Timely, well -trained responses to medical emergencies save lives, reduce trauma, and improve patient outcomes, significantly contributing to public health and safety. Furthermore, FWFD EMS is dedicated to compliance with state and federal standards. These training and operational services are essential for maintaining accreditation, reducing potential liabilities, and ensuring FWFD EMS operates efficiently and effectively. A Chapter 252 Exemption was reviewed and approved by the Law Department for Priority Dispatch for exemption from the competitive bidding requirements as provided for under Section 252.022(4) of the Texas Local Government Code. DVIN: This project was approved for a waiver per the Chapter 252 exemption, as a sole source by the Legal Department. Therefore, the business equity goal requirement is not applicable. Upon adoption of the Fiscal Year 2025 operating budget for Emergency Medical Services, funding will be available in the Emergency Medical Services Fund for the Fire Department. AGREEMENT TERMS: Upon City Council approval, this agreement shall begin upon execution of the renewal and expire one (1) year from that date. RENEWAL OPTIONS: The agreement may be renewed for four (4) additional one-year periods. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that upon approval of the recommendation and adoption of the Fiscal Year 2025 Budget for Emergency Medical Services by the City Council, funds will be available in the current operating budget, as appropriated, in the Emergency Medical Services Fund. Prior to an expenditure being incurred, the Fire Department has the responsibility to validate the availability of funds. TO Fund Department Account Project Program Activity Budget I Reference # Amount I I I ID Year (Chartfield 2) FROM Fund Department Account Project Program Activity Budget Reference # Amount ID ID Year Chartfield 2 Submitted for City Manager's Office by_ Dianna Giordano () Originating Department Head: Kevin Gunn (2015) Additional Information Contact: Mark DeBoer (8598) Docusign Envelope ID: AACD020B-F9A8-8EF4-8175-DE7189E48000 ATTACHMENTS 2025-04-22 Fort Worth TX Form 1295 Certificate 101355747 PDC - signed.pdf (CFW Internal) Waiver of Business Equity Goal -Priority Dispatch2025aprvd.pdf (CFW Internal) FORT WORTH. City Secretary's Office Contract Routing & Transmittal Slip Contractor's Name: Medical Priority Consultants, Inc. dba Priority Dispatch Corp. Subject of the Agreement: First Renewal to CSC 63534 with Medical Priority Consultants, Inc. dba Priority Dispatch Corp. for the purchase of Priority Dispatch Software, Medical TransferProtocol Suite, Al Skills Lab, Case Review Products and Emergency Medical Dispatch Certification Training Courses M&C Approved by the Council? * Yes 8 No ❑ If so, the M&C must be attached to the contract. Is this an Amendment to an Existing contract? Yes ❑ No 8 CSC 63534-R1 If so, provide the original contract number and the amendment number. Is the Contract "Permanent"? *Yes ❑ No 8 If unsure, see back page for permanent contract listing. Is this entire contract Confidential? *Yes ❑ No 8 If only specific information is Confidential, please list what information is Confidential and the page it is located. Effective Date: Expiration Date: May 31, 2027 If different from the approval date. If applicable. Is a 1295 Form required? * Yes 8 No ❑ *If so, please ensure it is attached to the approving M&C or attached to the contract. Project Number: If applicable. *Did you include a Text field on the contract to add the City Secretary Contract (CSC) number? Yes 8 No ❑ Contracts need to be routed for CSO processing in the following order: 1. Katherine Cenicola (Approver) 2. Jannette S. Goodall (Signer) 3. Allison Tidwell (Form Filler) *Indicates the information is required and if the information is not provided, the contract will be returned to the department.