HomeMy WebLinkAbout28518-05-2026 - City Council - OrdinanceAN ORDINANCE ADJUSTING ESTIMATED APPROPRIATIONS IN THE
WATER & SEWER COMMERCIAL PAPER FUND, IN THE AMOUNT OF
$23,740,044.00, BY INCREASING ESTIMATED APPROPRIATIONS IN THE
WATER CIS METER TO CASH PROGRAM PROJECT (CITY PROJECT NO.
104667) AND DECREASING ESTIMATED APPROPRIATIONS IN THE
COMMERCIAL PAPER PROJECT (CITY PROJECT NO. UCMLPR) BY THE
SAME AMOUNT; PROVIDING FOR A SEVERABILITY CLAUSE; MAKING
THIS ORDINANCE CUMULATIVE OF PRIOR ORDINANCES; REPEALING ALL
ORDINANCES IN CONFLICT HEREWITH; AND PROVIDING AN EFFECTIVE
DATE.
NOW, THEREFORE, BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF
FORT WORTH, TEXAS THAT:
SECTION 1.
That the budget of the City of Fort Worth for Fiscal Year 2025-2026, as enacted by Ordinance 27979-
09-2025, as amended, is hereby further amended to make the following adjustments to estimated
appropriations in the Water & Sewer Commercial Paper Fund, in the amount of $23,740,044.00, by increasing
estimated appropriations in the Water CIS Meter to Cash Program project (City Project No. 104667) and
decreasing estimated appropriations in the Commercial Paper project (City Project No. UCMLPR) by the
same amount.
SECTION 2.
That should any portion, section or part of a section of this ordinance be declared invalid, inoperative
or void for any reason by a court of competent jurisdiction, such decision, opinion or judgment shall in no
way impair the remaining portions, sections, or parts of sections of this ordinance, which said remaining
provisions shall be and remain in full force and effect.
SECTION 3.
That this ordinance shall be cumulative of Ordinance 27979-09-2025 and all other ordinances and
appropriations amending the same except in those instances where the provisions of this ordinance are in
direct conflict with such other ordinances and appropriations, in which instance said conflicting provisions of
said prior ordinances and appropriations are hereby expressly repealed.
SECTION 4.
This ordinance shall take effect upon adoption. oag440R���a
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AP/�j O[[V��ED AS TO'FAOFM ArND//EGALITY: C' o ° ° o O �
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M. Kevin Anders. II (Mav 21. 2026 14:25:04 CDT) 000
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Assistant City Attorney Jannette S. Goodall �� o
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City Secretary d� ° �
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ADOPTED: May 12, 2026 ��� ICY
SEX
EFFECTIVE: May 12, 2026
Ordinance No.
28518-05-2026
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t CIS METER TO CASH PRISM
Projects
sfer From Water/Sewer
Total Revenue:
Funds
ipital Projects
0 Water Dept Public Utility
2 Water IT Services
0 Wstwater Dept Public Utility
Total Expenditure
■=
104667
FSCM 92 Production
Page 1 of 1
GL0019-07 - Project Budget Summary
RunTime: 04/17/2026 12:14 PM
Actuals (LTD) Budget
Remaining
$1.612.000.00 $1,612,000:00 $0.00
$1.612.000.00 $1.612.000.00 $0.00
$1,612,000.00 $1,612,000.00 $0.00
t Budget Pre- Encumbrance Actuals (LTD) Budget
Encumbrance Remaining
$1,612,000.00
$0.00
$0.00
$1,144,010.41
$467,989.59
$1,612,000.00
$0.00
$0.00
$1,144,010.41
$467,989.59
$806.000.00
$0.00
$0.00
$578.583.16
$227,416.84
$0.00
$0.00
$0.00
($13.146.67)
$13,146.67
$806.000.00
$0.00
$0.00
$578.573.92
$227,426.08
$1,612,000.00
$0.00
$0.00
$1,144,010.41
$467,989.59
City of Fort Worth, Texas
Mayor and Council Communication
DATE: 05/12/26 M&C FILE NUMBER: M&C 26-0381
LOG NAME: 13PRFP25-0128 WATER CUSTOMER INFORMATION SYSTEM SOFTWARE WTR HO
SUBJECT
(ALL) Authorize Execution of an Agreement with Itineris NA, Inc. for Customer Information System Software, Licensing, and Implementation
Services in an Amount Up to $43,361,513.00 for the Initial Five -Year Term and Authorize Three Five -Year Renewal Options for the Water
Department; Authorize Execution of a Sole Source Agreement with SHI Government Solutions, Inc. as Microsoft's Authorized Distributor for
Microsoft Dynamics Licensing as Defined by Itineris, for an Amount Up to $2,764,864.00 for the Initial Five -Year Term and Authorize Three Five -
Year Renewal Terms for a Combined Total Initial Five -Year Cost of $46,126,377.00; Adopt Resolution Expressing Official Intent to Reimburse
Expenditures from Proceeds of Future Debt; and Adoption of Appropriation Ordinance to Effect a Portion of Water's Contribution to the Fiscal
Years 2026-2030 Capital Improvement Program
RECOMMENDATION:
It is recommended that the City Council:
1. Authorize execution of an agreement with Itineris NA, Inc. for Customer Information System software, licensing, and one-time implementation
services in an amount up to $43,361,513.00 for the initial five-year term and authorize three five-year renewals for the Water Department;
2. Authorize execution of a sole source agreement with SHI Government Solutions, Inc. as Microsoft's authorized distributor for Microsoft
Dynamics licensing as defined by Itineris, for an amount up to $2,764,864.00 for the initial five-year term and authorize three five-year
renewals ;
3. Adopt the attached resolution expressing official intent to reimburse expenditures with proceeds of future enterprise fund debt for the Water
Customer Information System Meter to Cash Program project; and
4. Adopt the attached appropriation ordinance adjusting estimated appropriations in the Water & Sewer Commercial Paper Fund, in the
amount of $23,740,044.00, by increasing estimated appropriations in the Water Customer Information System Meter to Cash Program
project (City Project No. 104667) and decreasing estimated appropriations in the Commercial Paper project (City Project No. UCMLPR) by
the same amount and to effect a portion of Water's contribution to the Fiscal Years 2026-2030 Capital Improvement Program.
DISCUSSION:
The purpose of this Mayor and Council Communication (M&C) is to authorize an agreement with Itineris NA, Inc for implementation services,
Software -as -a -Service, licensing, and managed services for a new Customer Information System (CIS). The CIS will replace the current CIS
Billing System, the Customer Relationship Management (CRM) System, and the Mobile Workforce Management System. The Water Department
will be the primary user of the system and its supporting applications. The Transportation and Public Works-Stormwater Division, and
Environmental Services Department -Solid Waste and Environmental Protection Division, will also rely on the system to carry out their customer
activities. The new CIS platform will streamline the lifecycle of water and wastewater account management. It will provide a unified view of
customer history, preferences, and interactions, resulting in enhanced customer service and will also integrate with the automated remote -read
meters, Geographic Information System, Customer Contact Center technology, and mobile dispatch tools. This transition empowers citizens via a
sophisticated web portal, while offering self-service capabilities for real-time usage monitoring and frictionless payment processing.
Approval of this M&C will also authorize a sole source agreement with SHI Government Solutions, Inc.,(SHI) Microsoft Corporation's authorized
distributor, which will provide the required Microsoft Dynamics 365 licensing as defined in the Itineris NA, Inc. bid response.
The Water Department approached the Purchasing Division to secure an agreement for CIS Software. To procure these services, Purchasing
issued Request for Proposal (RFP) 25-0128, which outlined detailed requirements, including project goals and objectives.
The RFP was advertised in the Fort Worth Star -Telegram on July 16, 2025, July 23, 2025, July 30, 2025, August 6, 2025, August 13, 2025, August
20, 2025, and August 27, 2025. The City received fourteen (14) responses. One vendor was deemed non -responsive for failing to provide the
requested documents.
An evaluation panel consisting of representatives from the Water and Environmental Services Departments reviewed and scored the submittals
using Best Value criteria.
The individual scores were averaged for each of the criteria and the final scores are listed in the table below:
Proposer Evaluations
Total Rank
First Second Demos Price
Evaluation Evaluations
Itineris, NA 84.13% 83.43% 94.26% 88.16% 88.44% 1
Oracle 79.85% 79.98% 80.91 % 100% 80.61 % 2
Utilities
VertexOne
76.29%
79.24%
Withdrew Withdrew 78 24% 3
Bid Bid
Delaware
North
72.82%
70.49%
** ** 4
America,
LLC
Cayenta
71.28%
70.22%
** ** 5
360S2G
73.84%
71.30%
** ** 6
SpryPoint
70.38%
70.01 %
** ** 7
Services Inc.
Infor Public
71.77%
69.93%
** ** 8
Sector, Inc.
i
Systems &
Software
70.32%
69.55%
** ** 9
pen
68.69%
66.14%
** ** 10
IOntelligence
INRY
(IntegRhythm
55.13%
53.11 %
** ** 11
LLC)
Inovi
Solutions,
54.32%
51.85%
** ** 12
Inc.
FSH Tech
0%
*
* * 13
* FSH Tech did not score at least 50% of the total points available for technical criteria, therefore, cost was not evaluated.
** Was not selected for demos. The three highest scores were offered a chance to demonstrate their products.
After evaluation, the panel concluded that Itineris NA presented the best value to the City. Therefore, the panel recommends that Council authorize
an agreement with Itineris NA. No guarantee was made that a specific amount of these services would be purchased. Staff certifies that the
recommended vendor's proposal meets specifications.
Agreement with SHI Government Solutions, Inc., Microsoft Corporation's authorized distributor, will provide the required Microsoft Dynamics 365
licensing as defined in the Itineris NA, Inc. bid response.
Phase 1 of the implementation is estimated to cost $23,740,044.00. Upon successful completion of Phase 1, an additional $22,386,333.00 in
Commercial Paper and Operating Budget funds will be appropriated for Phase 2 implementation and managed services to sustain the CIS after
go -live. The combined five-year cost of both phases for Itineris and SHI will not exceed $46,126,377.00, as authorized by this M&C.
It is the practice of the Water Department to appropriate its Capital Improvement Program plan throughout the Fiscal Year (FY), instead of within
the annual budget ordinance, as projects commence, additional funding needs are identified, and to comply with bond covenants.
Available cash within the Water and Sewer portfolio and the City's portfolio along with the appropriation authority authorized under the Callable
Commercial Paper Program (CP) will be used to provide interim financing for this project until debt is issued. Once debt associated with this
project is sold, bond proceeds will be used to reimburse the Water and Sewer portfolio and the City's portfolio in accordance with the attached
Reimbursement Resolution. Federal regulations require the City to express its intent to reimburse its expenditures from proceeds of bonds.
Funding is budgeted in the Commercial Paper project within the W&S Commercial Paper Fund for the purpose of funding the Water Customer
Information System Meter to Cash Program project and will be budgeted for years three through five of the contract in the General Operating &
Maintenance category in the Water & Sewer Fund for the Water Department.
Appropriations for Water CIS Meter to Cash Program project are as depicted below:
Fund
This M&C
W&S Capital Projects - Fund 56002 1 $0.001
W&S Commercial Paper - Fund 56026 $23,740,044.00
IlGeneral Operating & Maintenance - Fund 56001 11 $0.0011
IlProject Total 11$23,740,044.0011
Future Fiscal Year Appropriations Project Total*
$0.001 $0.00
$8,002,336.00 $31,742,380.00
$14, 383, 997.0011 14, 383, 997.00
$22, 386, 333.0011$46,126, 377.00
*Numbers rounded for presentation purposes. The Operating & Maintenance is for years three through five of the contract and will be available in
the Fiscal Year operating budget as appropriated.
There are two pending M&Cs that will appropriate additional funds to this project: 60 WATER CIS INTERNAL STAFFING SUPPORT in the
amount of $1,718,500.00 in Commercial Paper and $90,000.00 in PayGo and M&C 60 WATER CIS PROFESSIONAL CONSULTING SERVICES
in the amount of $1,084,285.00 in Commercial Paper.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by the City Manager up to the amount allowed by
relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated.
AGREEMENT TERMS: Upon City Council approval, the initial term of each individual agreement will commence upon the date the City's Vendor
Service Agreement and the City's Cooperative Purchase Agreement are signed by the Assistant City Manager with each expiring five (5) years
therefrom.
RENEWAL TERMS: Both the Itineris NA, Inc. agreement and the SHI agreement allow three (3) additional five-year renewal terms. Exercising
these renewal options does not require specific City Council approval provided the City Council has appropriated sufficient funds to satisfy the
City's obligations during the renewal term.
SMALL BUSINESS — This bid was issued before September 1, 2025, preceding the implementation of the Small Business Program. Therefore, a
Small Business Goal was not assigned.
This project will serve ALL COUNCIL DISTRICTS.
FISCAL INFORMATION / CERTIFICATION:
The Director of Finance certifies that funds are available in the Commercial Paper project within the W&S Commercial Paper Fund and upon
approval of the above recommendations and adoption of the attached appropriation ordinance, funds will be available in the Commercial Paper
Fund for the WATER CIS METER TO CASH PRGM project to support the execution of the contracts and upon adoption of the Fiscal Year 2028,
2029 and 2030 Budget by the City Council, funds will be available in the Fiscal Year 2028, 2029 and 2030 operating budget, as appropriated, in
the Water and Sewer Fund. Prior to expenses being incurred, the Water Department has the responsibility to validate the availability of funds.
Submitted for Citv Manaaer's Office by
Oriainatina Business Unit Head:
Additional Information Contact:
Reginald Zeno 8517
Jesica McEachern 5804
Reginald Zeno 8517
Christopher Harder 5020
Haven Wynne 8525
Heather Oakes 8354