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HomeMy WebLinkAbout048482-A18 - General - Contract - CentralSquare Technologies, LLCDocusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CSC No. 48482-A18 EIGHTEENTH AMENDMENT TO FORT WORTH CITY SECRETARY CONTRACT NO. 48482 This Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 is made between the City of Fort Worth ("City,") a Texas home rule municipality, and CentralSquare Technologies, LLC ("Vendor,") a Delaware limited liability company. City and Vendor are each individually referred to herein as a "party" and collectively referred to as the "parties." WHEREAS, City and Vendor entered into an Agreement identified as City Secretary Contract No. 48482 beginning January 31, 2007 (the "Agreement") for the purchase of annual support and maintenance for a Computer Aided Dispatch ("CAD") and Station Alerting System; WHEREAS, the Agreement included unlimited one-year renewal options, with annual support fees subject to an annual increase equal to the lessor of either the current CPI -U or 5%, with each renewal option contingent upon provision of an annual Software Support Renewal Notice by the Vendor to the City for signature; WHEREAS, the Agreement was renewed for eleven renewal terms by issuance of the annual Software Support Renewal Agreement to the City for signature; WHEREAS, on December 3, 2019, the City issued a notice of renewal to the Vendor, officially the twelfth renewal, which was filed with the Fort Worth City Secretary's Office as the first renewal of the Agreement (the "Twelfth Renewal") but did not formally reflect the change in the Agreement; WHEREAS, on January 31, 2026 the parties executed the Seventeenth Amendment to clarify renewal terms and amend the annual amount of the Agreement to a revised annual amount up to $2,252,740.00 with a five percent annual increase beginning in the nineteenth renewal; WHEREAS, it is the collective desire of the parties to amend the Agreement to repeal and replace Section 2.0 and Section 3.0 of the Agreement with Attachment A, First Addendum to the Agreement; WHEREAS, it is the collective desire of the parties to amend the Agreement to include Exhibit A-15, CentralSquare Quotes No. Q-25/26 and Q-259565, Exhibit A-16, CentralSquare Sales Order and Quote No. Q-266727, and Exhibit A-17, CentralSquare Quote No. Q-276626. NOW THEREFORE, known by all these present, the Parties, acting herein by and through their duly authorized representatives, agree to the following terms, which amend the Agreement as follows: I. AMENDMENTS OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 1 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C 1. The Agreement is hereby amended to repeal and replace Section 2.0 and Section 3.0 of the Agreement with Attachment A, First Addendum to the Agreement, attached hereto and incorporated herein this Eighteenth Amendment. Annual support fees for the twentieth renewal term and thereafter, shall be subject to the annual increase described within. 2. The Agreement is hereby amended to include Exhibit A-15, CentralSquare Quotes No. Q-25/26 and Q-259565, attached hereto this Eighteenth Amendment, for renewal of an annual subscription to CentralSquare FirstTwo. 3. The Agreement is hereby amended to include Exhibit A-16, CentralSquare Sales Order and Quote No. Q-266727, attached hereto this Eighteenth Amendment, for purchase of additional Professional Services. 4. The Agreement is hereby amended to include Exhibit A-17, CentralSquare Quote No. Q-276626, attached hereto this Eighteenth Amendment, for a no -cost annual subscription for CentralSquare Identity (OP) and related Enterprise Message Switch/Identity Migration Services. II. MISCELLANEOUS All other terms, provisions, conditions, covenants and recitals of the Agreement not expressly amended herein shall remain in full force and effect. [Signature Page Follows] Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 2 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: CentralSquare Technologies, LLC DocuSigned by: ____ I�01 By: Dianna Giordano (Sep 24,202615:01:07 CDT) By: Name: Dianna Giordano Name: Ron Anderson Title: Assistant City Manager Title: Chief Revenue Officer Date: 09/24/2026 Date: 9/21/2026 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Name: Kevin Gunn Title: Director, IT Solutions Approved as to Form and Legality: By• Candace Pagliara (Sep 23, 26 13:19:24 CDT) Name: Candace Pagliara Title: Sr. Assistant City Attorney Contract Authorization: M&C: 26-0063 Approval Date: 01 /27/2026 Form 1295: 2025-1402042 Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Domigrande (Sep 21, 2026 17:08:48 CDT Name: Dominic Casagrande Title: Sr. IT Solutions Manager City Secretary: 4.p4vunpnIl Pad QORp Ca Ovo os� as A u>�n QsaannnEXa54ap By: Name: Jannette Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 3 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C ATTACHMENT A First Addendum to Software Support Agreement Between The City of Fort Worth And CentralSquare Technologies, LLC This First Addendum to the Software Support Agreement (the "First Addendum") is entered into by and between the parties. Term 1.1. Initial Term. This Agreement shall commence upon the date signed by the Assistant City Manager (the "Effective Date") and shall expire no later than September 30, 2008 (the "Expiration Date,") unless terminated earlier in accordance with the provisions of this Agreement or otherwise extended by the parties. The initial term of Software Support services provided under this Agreement shall begin upon expiration of the Warranty Period. The Warranty Period for Interfaces and any Modifications will also end on the same date. Software Support for subsequent annual terms shall be subject to renewal of this Agreement and payment of the renewal Support fees. 1.2. Option for Renewals. This Agreement may be renewed for twenty-two (22) one-year renewal options, each a "Renewal Term," upon mutual written agreement of the parties. The City shall provide Vendor with written notice of its intent to renew at least thirty (30) days prior to the end of each term. 2. Compensation. 2.1. The total annual amount of the Agreement will be in an amount up to $2,252,740.00. Upon expiration of the Eighteenth Renewal, the Agreement shall have an automatic annual increase equal to five percent (5%) of the immediately preceding Renewal Term. 2.2. Recurring Vendor shall notify City prior to the end of a support term of the Software Support fees for the next succeeding annual term. Unless otherwise agreement in writing, Software Support fees shall be due on or before the commencement of each annual support term. Vendor support fees shall be subject to increase on an annual basis at a rate equal to three percent (3%) of the immediately preceding annual support term. Additional licenses purchased by City during any annual support term will result in additional support fees which shall be prorated to be coterminous with City's then current support period. In no event shall the renewal cost of subscriptions and related fees exceed a three (3%) annual increase. 2.3. Vendor shall not perform any additional services or bill for expenses incurred for the City not specified by this Agreement unless the City requests and approves Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 4 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C in writing the additional costs for such services. The City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless the City first approves such expenses in writing. 2.4. City shall pay Vendor in accordance with the Prompt Payment Act (Texas Government Code Chapter 2251) and provisions of this Agreement. 2.5. If the City requires additional reasonable information, it will request the same promptly, in writing, after receiving the above information, and the Vendor must provide such additional reasonable information in writing, to the extent the same is available. Vendor must submit invoices to Supplierinvoices@fortworthtexas.gov and zzITFinancePurchasing@fortworthtexas.gov. Invoices must include the applicable City Department business unit number and complete City of Fort Worth Purchase Order Number (ex. FW004-0000001234). 2.6. The Vendor shall submit corrected/revised invoices within seven (7) calendar days after receiving written notice from the City for a corrected/revised invoice. 2.7. Unpaid invoices and/or appeals for service performed throughout the fiscal year (October 1 - September 30) must be resolved within thirty (30) days of the City's new fiscal year. Vendor shall provide its invoices for the last month of the City's prior fiscal year (September 1-30) no later 10 days after the start of the City's new fiscal year (i.e. no later than October 10.) No previous year invoices will be paid after October 30th of the current year. Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 5 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C EXHIBIT A-15 CentralSquare Quotes No. Q-25/26 and Q-259565 (Attached) These Quotes and the FirstTwo product are governed by the Customer Licensing Terms found at the QR code below. Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 6 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUARE® Renewal Order #: Q-25/26 Start Date: October 1, 2025 End Date: September 30, 2026 Billing Frequency: Yearly Subsidiary: FirstTwo, Inc. Renewal Order prepared by: Steve Castle stephen.castle@centralsquare.com Renewal Order prepared for: Pete Rizzo, Senior Manager - IT Solutions Fort Worth Police Department IT Solutions-ERP Fort Worth, Texas 76102 817-392-3016 Thank you for your continued business. We at CentralSquare appreciate and value our relationship and look forward to serving you in the future. CentralSquare provides software that powers over 8,000 communities. More information about all of our products can be found at www.centralsquare.com. WHAT SOFTWARE IS INCLUDED? PRODUCT NAME QUANTITY TOTAL CentralSquare FirstTwo (Law Enforcement) Annual 1 9,600.00 USD Subscription Fee Renewal Order Total: 9,600.00 USD Billing Information This is not an invoice. Prices shown do not include any taxes that may apply. Any such taxes are the responsibility of the Customer. For customers based in the United States or Canada, any applicable taxes will be determined based on the laws and regulations of the taxing authority(ies) governing the Ship To location provided by the Customer on the Renewal Order Form. Please note that the Total Price shown above has been rounded to the nearest two decimal places for display purposes only. The actual price may include as many as five decimal places. For example, an actual price of $21.37656 will be shown as a Total Price of $21.38. The Total for this quote has been calculated using the actual prices for the product and/or service, rather than the Total Price displayed above. MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUARE® Renewal Order #: Q-259565 Start Date: October 1, 2026 End Date: September 30, 2027 Billing Frequency: Yearly Subsidiary: FirstTwo, Inc. Renewal Order prepared by: Steve Castle stephen.castle@centralsquare.com Renewal Order prepared for: Pete Rizzo, Senior Manager - IT Solutions Fort Worth Police Department IT Solutions-ERP Fort Worth, Texas 76102 817-392-3016 Thank you for your continued business. We at CentralSquare appreciate and value our relationship and look forward to serving you in the future. CentralSquare provides software that powers over 8,000 communities. More information about all of our products can be found at www.centralsquare.com. WHAT SOFTWARE IS INCLUDED? PRODUCT NAME QUANTITY TOTAL CentralSquare FirstTwo (Law Enforcement) Annual 1 20,000.00 USD Subscription Fee Renewal Order Total: 20,000.00 USD Billing Information This is not an invoice. Prices shown do not include any taxes that may apply. Any such taxes are the responsibility of the Customer. For customers based in the United States or Canada, any applicable taxes will be determined based on the laws and regulations of the taxing authority(ies) governing the Ship To location provided by the Customer on the Renewal Order Form. Please note that the Total Price shown above has been rounded to the nearest two decimal places for display purposes only. The actual price may include as many as five decimal places. For example, an actual price of $21.37656 will be shown as a Total Price of $21.38. The Total for this quote has been calculated using the actual prices for the product and/or service, rather than the Total Price displayed above. MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C EXHIBIT A-16 CentralSquare Sales Order and Quote No. Q-266727 (Attached) Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 7 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C $Z CENTRALSOUARE" SALES ORDER PURSUANT TO EXISTING AGREEMENT This Sales Order is intended as a binding Agreement between Fort Worth Police Department, Texas ("Customer") and CentralSquare Technologies, LLC on behalf of itself and affiliates and subsidiaries including Superion, LLC; TriTech Software Systems; and CentralSquare Canada Software, Inc. ("CentralSquare") and shall be effective as of the date of the last signature herein. Quote Number: Q-266727 is attached to this Sales Order as Exhibit "A". The Quote contains a description of all products and services sold pursuant to this Sales Order. The Quote is hereby incorporated by reference as a term of this Sales Order. Statement of Work. Services for the products purchased under this Sales Order shall be governed by the Statement of Work document attached to this Sales Order as Exhibit "B". Payment Terms. Subscription 100 % due on the Delivery Date* Services 50 % due on the Effective Date of this Sales Order 50 % due on the Completion of Services Third -Party 100 % due on the Effective Date of this Sales Order *Delivery Date: For on -premise Solutions, Delivery shall be when CentralSquare delivers to Customer the initial copies of the Solutions outlined below in Exhibit A by whichever the following applies and occurs first (a) electronic delivery, by posting it on CentralSquare's network for downloading, or similar suitable electronic file transfer method, or (b) physical shipment, such as on a disc or other suitable media transfer method, or (c) installation, or (d) delivery of managed services server. Physical shipment is on FOB - CentralSquare's shipping point, and electronic delivery is at the time CentralSquare provides Customer with access to download the Solutions. For cloud -based Solutions Delivery shall be whichever the following applies and occurs first when Authorized Users have (a) received log -in access to the Solution or any module of the Solution or (b) received access to the Solution via a URL. Subscription Access. If Customer is purchasing subscription software under this Sales Order, so long as Customer has paid the annual subscription fees and is current at all times with the subscription fees as stated herein, CentralSquare grants to Client a limited non-exclusive, non -transferable access to use the subscription software granted in this Sales Order. Customer understands and acknowledges no ownership or any form of intellectual property rights transfer under the terms of this Sales Order. Upon termination of this Sales Order or any subscriptions, (i) all rights granted herein shall terminate immediately and automatically upon the effective date of such termination; (ii) Customer's right to the accessed software granted herein shall terminate; and (iii) Customer will cease using such software and at CentralSquare's direction return or destroy the software and any supplemental confidential information or documentation. Customer shall maintain for a reasonable period, but in no event less than three (3) years after expiration or termination of this Sales Order, the systems, books and records necessary to accurately reflect compliance with software access and the use thereof. Upon request, and no more than once per year, Customer shall permit CentralSquare to audit Customer's use of the software to monitor compliance. If an audit reveals that Customer has exceeded the restrictions on use or non-compliance with this Sales Order, Customer shall be responsible for the prompt payment by Customer to CentralSquare of any underpayment. Payment due in full 30 days from date of invoice. Annual maintenance and Subscriptions renewals shall be due on the anniversary of the Delivery Date. Annual Maintenance and Subscription Fees are subject to increase as outlined in the Master Agreement. CST -2026-105755 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C Master Agreement. This Sales Order shall be governed by the terms and conditions of the existing Agreement between the parties, more specifically described as the governing agreement dated November 30, 2021 (the "Master Agreement"). NO OTHER TERMS OR CONDITIONS OF THE MASTER AGREEMENT ARE NEGATED OR CHANGED AS A RESULT OF THIS DOCUMENT. Purchase Order. Customer may provide CentralSquare with a valid purchase order, upon execution of this Sales Order. Notwithstanding anything to the contrary herein, purchase orders are to be used solely for Customer's accounting purposes and any terms and conditions contained therein shall be deemed null and void with respect to the parties' relationship and this Sales Order. Any such purchase order provided to CentralSquare shall in no way relieve Customer of any obligation entered into pursuant to this Sales Order including, but not limited to, its obligation to pay CentralSquare in a timely fashion. Acceptance of Order Terms. By signing this Sales Order below, Customer represents and warrants that: (a) it has read and understands the Master Agreement and Quote that are incorporated by reference into this Sales Order and agrees to be bound by the terms thereof, and (b) it has full power and authority to accept this Sales Order. JLCentra1Squ:areTech:no1ogies, LC Fort Worth Police Department 1000 Business Center Drive Doousignea by Lake Mary, FL 32746 200 Texas St. Fort Worth, Texas 76102 By: D0E45FA2938A40B .. Dianne Giordano (Sep 24, 2026 15:01:07 CDT) Print Name: Ron Anderson Dianna Giordano Print Title: Chief Revenue Officer Print Title: Assistant City Manager Date Si ed: 9/21/2026 Date Signed: 09/24/2026 CST -2026-105755 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C Exhibit A Quote Change Order Quote #: Q-266727 Primary Quoted Solution: PSJ Enterprise Quote expires on: December 20, 2026 Change Order in reference to: Q-230358 Quote prepared for: Brenda Chouinard Fort Worth Police Department 200 Texas St. Fort Worth, Texas 76102 (817) 392-8391 Thank you for your interest in CentralSquare. CentralSquare provides software that powers over 8,000 communities. More about our products can be found at www.centralsquare.com. WHAT SERVICES ARE INCLUDED? DESCRIPTION 1. Public Safety GIS/Analytics Services - Fixed Fee 2. Public Safety Project Management Services - Fixed Fee 3. Public Safety Technical Services - Fixed Fee QUOTE SUMMARY TOTAL 4,680.00 17, 355.00 81, 900.00 Services Total 103,935.00 USD Services Subtotal 103,935.00 USD CST -2026-105755 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C Quote Subtotal 103,935.00 USD Quote Total 103,935.00 USD WHAT ARE THE RECURRING FEES? TYPE FIRST YEAR MAINTENANCE TOTAL FIRST YEAR SUBSCRIPTION TOTAL AMOUNT The amount totals for Maintenance and/or Subscription on this quote include only the first year of software use and maintenance. 0.00 0.00 This Quote is not intended to constitute a binding agreement. The terms herein shall only be effective once incorporated into a definitive written agreement with CentralSquare Technologies (including its subsidiaries) containing other customary commercial terms and signed by authorized representatives of both parties. BILLING INFORMATION Fees will be payable within 30 days of invoicing. Please note that the Unit Price shown above has been rounded to the nearest two decimal places for display purposes only. The actual price may include as many as five decimal places. For example, an actual price of $21.37656 will be shown as a Unit Price of $21.38. The Total for this quote has been calculated using the actual prices for the product and/or service, rather than the Unit Price displayed above. Prices shown do not include any taxes that may apply. Any such taxes are the responsibility of Customer. This is not an invoice. For customers based in the United States or Canada, any applicable taxes will be determined based on the laws and regulations of the taxing authority(ies) governing the "Ship To" location provided by Customer on the Quote Form. CST -2026-105755 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C PURCHASE ORDER INFORMATION Is a Purchase Order (PO) required for the purchase or payment of the products on this Quote Form? (Customer to complete) YesM No[ ] Customer's purchase order terms will be governed by the parties' existing mutually executed agreement, or in the absence of such, are void and will have no legal effect. PO Number: FW004-0000012525 Initials: 44 — CST -2026-105755 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C EXHIBIT B Statement of Work (Attached) CST -2026-105755 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES 0 1 CENTRALSQUARE® Fort Worth Police, TX, CAD Enterprise Rehost The parties mutually agree and acknowledge this Summary of Services is a high-level overview of the project requested, not detailed requirements or designs of solution. Project Scheduling Parties agree a schedule will be provided for services within sixty days from the execution of the applicable quote. Change Requests The parties may request a change to this summary of services, to increase hours or deliverables, through a written request to the CentralSquare project manager or resource. Professional Services Throughout the course of the project, CentralSquare will use several types of services (defined herein) to complete the necessary steps for successful deployment of the contracted services. The overall services aligned to implementation include Project Management, Consulting Services, Technical Services, Data Conversion Services, Training Services, and in some cases, Installation Services. CentralSquare is not responsible for coordination, management, or covering the cost of any software, work, customization, coding or testing that is required to be performed by any third -party vendors engaged in the context of standard or custom interfaces, unless the work is defined under a Sub -Agreement with CentralSquare within the scope of this Agreement. Business Hours All project services will be performed during normal business hours, defined as 8:00-5:00 PM Eastern Time. If Customer desires to perform the services outside of these hours, additional fees will apply. CentralSquare Connectivity to On -Premises Systems The BeyondTrust/Bomgar and/or SecureLink remote support solutions shall be the method of remote access to on - premises Customer systems and/or data. These solutions meet all requirements as contained in the FBI CJIS Security Policy (Remote Access). Use of either of these solutions enable Customer agencies to remain CJIS compliant for purposes of FBI and/or state regulatory agency audits. Services Scope of Project The project includes the following scope of services. The overall goal of the project will be to rehost the following Servers from their current Operating Systems and SQL Server Versions to the latest supported Operating Systems and SQL Server versions per product. This involves standing up the new servers side by side with the old servers, installing and configuring the applications and migrating configuration and data at the Go Live: Production SQL A/O Node 1 SQL Database CAD Core - PRODUCTION SQL A/O Node 2 SQL Database (HA) CAD Core - PRODUCTION Archive/Reporting Reporting Database CAD Core - PRODUCTION Archive/Reporting (2nd Leg) Reporting Database (HA) CAD Core - PRODUCTION Mobile Server - Fire Mobile Services (Fire) CAD Core - PRODUCTION Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Mobile Server - Law Mobile Services (Law) CAD Core - PRODUCTION App Services Node 1 CAD Application Services CAD Core - PRODUCTION App Services Node 2 CAD Application Services (HA) CAD Core - PRODUCTION Web Services CAD Web Services CAD Core - PRODUCTION Browser Browser/Web Client Services CAD Core - PRODUCTION VSlnet Host Service #1 VSlnet Host Services CAD Core - PRODUCTION VSlnet Host Service #2 VSlnet Host Services (HA) CAD Core - PRODUCTION INT01 Interface Server CAD Core - PRODUCTION INT02 Interface Server CAD Core - PRODUCTION INT03 Interface Server CAD Core - PRODUCTION CFW03 CAD Framework Server CAD Core - PRODUCTION CFW04 CAD Framework Server CAD Core - PRODUCTION CFW05 CAD Framework Server CAD Core - PRODUCTION GISLink Workstation GISLink Services CAD Core - PRODUCTION TTMS Proxy / SQL TTMS Proxy / NCIC / State Query CAD Core - PRODUCTION SQL A/O Node 2 - Fire Mobile Mobile HA (Fire) Mobile HA - PRODUCTION SQL A/O Node 2 - Law Mobile Mobile HA (Law) Mobile HA - PRODUCTION SQL A/O Node 3 SQL Database CAD Core DR - PRODUCTION App Server Node 3 CAD Core DR - PRODUCTION Mobile Server - Fire Mobile Services (Fire) CAD Core DR - PRODUCTION Mobile Server - Law Mobile Services (Law) CAD Core DR - PRODUCTION TEST SQL A/O Node 1 SQL Database CAD Core - TEST SQL A/O Node 2 SQL Database (HA) CAD Core - TEST Archive/Reporting Reporting Database CAD Core - TEST Archive/Reporting (2nd Leg) Reporting Database (HA) CAD Core - TEST Mobile Server - Fire Mobile Services (Fire) CAD Core - TEST Mobile Server - Law Mobile Services (Law) CAD Core - TEST App Services Node 1 CAD Application Services CAD Core - TEST App Services Node 2 CAD Application Services (HA) CAD Core - TEST Web Services CAD Web Services CAD Core - TEST Browser Browser/Web Client Services CAD Core - TEST VSlnet Host Service #1 VSlnet Host Services CAD Core - TEST VSlnet Host Service #2 VSlnet Host Services (HA) CAD Core - TEST INT01 Interface Server CAD Core - TEST INT02 Interface Server CAD Core -TEST INT03 Interface Server CAD Core - TEST CFW03 CAD Framework Server CAD Core - TEST CFW04 CAD Framework Server CAD Core - TEST CFW05 CAD Framework Server CAD Core - TEST 2 l Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES GISLink Workstation GISLink Services CAD Core - TEST TTMS Proxy / SQL TTMS Proxy / NCIC / State Query CAD Core - TEST SQL A/O Node 2 - Fire Mobile Mobile HA (Fire) Mobile HA - TEST SQL A/O Node 2 - Law Mobile Mobile HA (Law) Mobile HA - TEST SQL A/O Node 3 SQL Database CAD Core DR - TEST App Server Node 3 CAD Application Services CAD Core DR - TEST Mobile Server - Fire Mobile Services (Fire) CAD Core DR - TEST Mobile Server - Law Mobile Services (Law) CAD Core DR - TEST SQL Server SQL Database CAD Core - TRAINING Web/App Services CAD Application & Web Services CAD Core - TRAINING Mobile - Fire Mobile Services (Fire) CAD Core - TRAINING Mobile - Law Mobile Services (Law) CAD Core - TRAINING CFW03TRN CAD Framework Server CAD Core - TRAINING CFW04TRN CAD Framework Server CAD Core - TRAINING GISLink Workstation GISLink Services CAD Core - TRAINING TTMS Proxy / SQL TTMS Proxy / NCIC / State Query CAD Core - TRAINING Project Initiation and Planning (Project Manager, Installation Engineer, Systems Engineer, GIS Engineer): • Resource allocation and initial project plan (Project Manager) • Kick Off (Project Manager, Installation Engineer, Systems Engineer, GIS Engineer) CentralSquare will host a planning meeting between the Technical Services staff and the Customer's subject matter experts (IT staff, Operations staff and/or Customer Project Manager). CentralSquare to advise Customer on any required upgrades or updates to CentralSquare products to meet requirements for new Operating Systems and SQL Server versions. Any pre-rehost upgrades to be scheduled with Customer Support. • ISR Process (Installation Engineer) CentralSquare Technical Services Engineer will provide an ISR (Installation Services Request) server sizing spreadsheet for completion by the Customer. Customer to provision hardware\virtual infrastructure and virtual machines per specifications. Customer to complete and return server sizing spreadsheet with details of new servers. Customer to confirm remote access to servers for CentralSquare staff. 3 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES • Interface review (Systems Engineer) CentralSquare System Engineer (Interfaces) to connect to the system, review Interfaces and advise Installation Engineer of Go Live procedures. • Project Scope Process (Installation Engineer) CentralSquare Installation Engineer to develop and present detailed Project Scope document for Project Manager and Customer review. The Project Scope document will contain detailed steps on a server -by -server basis for installation and Go Live. • Documentation (Installation Engineer) CentralSquare Installation Engineer to document all new server, operating system, SQL server, interface, product version and layout details in all applicable documentation including Salesforce and secure Customer Connection Notes in preparation for Go Live. Server Preparation (Installation Engineer): CentralSquare Installation Engineer will connect to the new servers, validate their configuration, and install pre- requisites as needed. Software Installation on Staging Servers (Installation Engineer, GIS Engineer, Systems Engineer): • CentralSquare Installation Engineer to install SQL Server on new servers which require SQL Server. • CentralSquare Installation Engineer to install, configure and test all CentralSquare software on Staging servers. • CentralSquare Installation Engineer to advise on scale out of any servers or services • CentralSquare Installation Engineer will install interfaces on Staging servers and Systems Engineers to assist with the migration of configurations of each Interface. Testing will be coordinated for each interface to confirm that the install and configuration was successful. • CentralSquare GIS Engineer to rehost Production GISLink • CentralSquare GIS Engineer to configure/rehost Test GISLink. • CentralSquare GIS Engineer to assist with Routing Server rehost. • CentralSquare GIS Engineer to configure Redundant Routing. • Customer to test the new systems for performance and reliability. This is generally a two-week window for Customer testing. Disaster Recovery Installation (Installation Engineer): • CentralSquare to configure Disaster Recovery systems 4 I Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Go Live Preparation (Installation Engineer): • CentralSquare and Customer to confirm Go Live schedule, resources, and procedures. Go Live (Installation Engineer, Systems Engineer): • CentralSquare and Customer to perform tasks as detailed in the Project Scope for Go Live on a server -by -server basis. New servers are to be brought online into production with old servers being retired. The process usually involves a rename and re-IP of the new servers to match old server names and IP addresses at Go Live to avoid client and reporting reconfiguration. • CentralSquare Systems Engineers will be on Standby to assist as Interfaces are brought into production use. • CentralSquare will migrate databases to the new SQL Instances as part of this operation. CentralSquare will migrate configuration and Interfaces as part of this operation. • CentralSquare to configure refresh for Test\Training environments. Post Go Live Failover Test (Installation Engineer): CentralSquare Installation Engineer to work with the Customer on a post Go Live Disaster Recovery Failover and Failback. Follow up and Documentation (Installation Engineer): • CentralSquare staff troubleshoot all post Go Live issues and escalate issues as needed. • CentralSquare Installation Engineer to confirm CentralSquare Salesforce and Customer Connection documentation. Second Hop Upgrade, ISR, Server Prep, Install and Go Live (Installation Engineer) • For CAD Installations which involve a large jump in OS and SQL versions there may need to be additional scope to rehost to an intermediary OS and SQL level, then upgrade CAD, before following on with a second rehost. In this scenario, due to the current version level of the CAD Application and Operating System and SQL Server combination it is necessary to perform the rehost operation for Production CAD twice to reach the desired CAD version, Operating System, and SQL Server combination. This involves staging duplicate servers for CAD Production and performing the CAD Production staging, rehost and data transfer twice. This results in additional scope. Project Closure: • Customer to sign Project Completion TCR (Task Completion Report) Assumptions and Customer Responsibilities • Services are offered for delivery during normal business hours unless specifically documented elsewhere in this Scope of Services. To ensure the success of every project and availability of support resources from Central Square and various third -party vendors, which vary from site to site, certain limitations are imposed, and a specific definition of business hours is defined. Services outside of normal business hours shall be scheduled 5 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES between the hours of 5pm EST Monday and be completed no later than 5pm EST Thursday and incur additional costs. Delivery of all services will be scheduled to avoid all Customer, Central Square and/or nationally recognized holidays. • Customer to supply hardware, virtualization software, Operating System licensing, SQL Server licensing and licensing of any other third -party hardware or software not specifically listed in the quote or Services Scope. • During the ISR process CentralSquare to advise Customer on any recommended scale -out of servers, applications, interfaces, or services. If the scale out includes additional licensed items, additional scope may be required. • Customer to install hardware, create virtual machines and install Operating Systems unless specified as a CentralSquare or partner responsibility in the quote or Services Scope. • Customer will maintain remote connectivity to the site through CentralSquare's remote connectivity solution. • CentralSquare staff will be permitted console access to all servers. • CentralSquare staff will be permitted SQL administrator access to all database instances. • Customer will adhere to minimum specifications and disk space recommendations and guidelines as documented in the System Planning Guide and the Customer -specific specifications documented by the CentralSquare project team as a project artefact. • Customer to ensure any Customer -installed third -party software (for example utilities for backups, antivirus) are certified to operate on the new operating system. • The Customer will be responsible for any physical connections to the servers such as serial interface connections. • Customer to run all Windows Critical and Important Updates on all new servers. • Customer to add all servers to the Customer's domain and ensure the CentralSquare Console account has local administrative rights on all servers. • During the staging process no new builds or configuration changes are recommended in any environment to be rehosted. If necessary, changes are to be coordinated through the Project Manager as well as Customer Support. Some changes may require a Change Order to the project. • Active Directory, Jump Servers and Hypervisor servers are not included in this scope unless explicitly contracted for. It is expected that these will be migrated or replaced by the Customer. • Product upgrades may be required to move to the latest supported Operating System and SQL Server versions. For older versions of software on 32 -bit operating systems, or for certain version upgrades there is the potential for multiple rehost and upgrade operations to migrate to the latest supported Operating System and SQL Version. • In some cases, SQL Server versions must match between certain server groups — example of these being SQL Replication partners, SQL Server versions per product across installed instances (i.e., Production and Test must match for refresh purposes), SQL Server versions for integrated products within a product line (i.e., Enterprise Classic and Enterprise Web RMS), SQL Cluster nodes\Availability Groups. • for Disaster Recovery SQL Server protected systems, the SQL Server version of Production must match the SQL Server version of the DR site. 6 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C EXHIBIT A-17 CentralSquare Quote No. Q-276626 (Attached) Eighteenth Amendment to Fort Worth City Secretary Contract No. 48482 Page 8 of 8 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUAR[® Quote #: Q-276626 Primary Quoted Solution: PSJ Enterprise Quote expires on: March 08, 2027 Quote prepared on: September 09, 2026 Quote prepared by: Michael Fine michael.fine@centralsquare.com Quote prepared for: Brenda Chouinard Fort Worth Police Department 200 Texas St. Fort Worth, Texas 76102 (817) 392-8391 Thank you for your interest in CentralSquare. CentralSquare provides software that powers over 8,000 communities. More about our products can be found at www.centralsquare.com. WHAT SOFTWARE IS INCLUDED? PRODUCT NAME QUANTITY UNIT PRICE TOTAL 1. CentralSquare Identity (OP) Annual 1 0.00 0.00 Subscription Fee WHAT SERVICES ARE INCLUDED? Software Total DESCRIPTION 1. Enterprise Message Switch/Identity Migration Services - Fixed Fee Services Subtotal Discount Services Total 0.00 USD TOTAL 10.000.00 10,000.00 USD - 10,000.00 USD 0.00 USD Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUAR[® QUOTE SUMMARY Software Subtotal Services Subtotal Quote Subtotal Discount Quote Total WHAT ARE THE RECURRING FEES? Quote prepared on: September 09, 2026 Quote prepared by: Michael Fine michael.fine@centralsquare.com 0.00 USD 10,000.00 USD 10,000.00 USD I C•I•IeII f] I l iliIUI 1 I] 0.00 USD AMOUNT 0.00 FIRST YEAR SUBSCRIPTION TOTAL 0.00 Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUAR[® FIRST YEAR RECURRING SERVICES TOTAL Quote prepared on: September 09, 2026 Quote prepared by: Michael Fine michael.fine@centralsquare.com The amount totals for Maintenance and/or Subscriptions on this quote include only the first year of software use and maintenance. Annual Maintenance and Subscriptions renewals shall be due annually on the anniversary of the Delivery Date*. Annual Maintenance and Subscription Fees are subject to increase as outlined in the Master Agreement. 0.00 `Delivery: For on -premise software, Delivery shall be when CentralSquare delivers to Customer the initial copies of the software outlined above by whichever the following applies and occurs first (a) electronic delivery, by posting it on CentralSquare's network for downloading, or similar suitable electronic file transfer method, or (b) physical shipment, such as on a disc or other suitable media transfer method, or (c) installation, or (d) delivery of managed services server. Physical shipment is on FOB - CentralSquare's shipping point, and electronic delivery is at the time CentralSquare provides Customer with access to download the software. For cloud -based software Delivery shall be whichever the following applies and occurs first when Authorized Users have (a) received log -in access to the software or any module of the software or (b) received access to the software via a URL. Subscription Access. If Customer is purchasing subscription software under this Quote, so long as Customer has paid the annual subscription fees and is current at all times with the subscription fees as stated herein, CentralSquare grants to Client a limited non-exclusive, non -transferable access to use the subscription software granted in this Quote. Customer understands and acknowledges no ownership or any form of intellectual property rights transfer under the terms of this Quote. Upon termination of this Quote or any subscriptions, (i) all rights granted herein shall terminate immediately and automatically upon the effective date of such termination; (ii) Customer's right to the accessed software granted herein shall terminate; and (iii) Customer will cease using such software and at CentralSquare's direction return or destroy the software and any supplemental confidential information or documentation. Customer shall maintain for a reasonable period, but in no event less than three (3) years after expiration or termination of this Quote, the systems, books and records necessary to accurately reflect compliance with software access and the use thereof. Upon request, and no more than once per year, Customer shall permit CentralSquare to audit Customer's use of the software to monitor compliance. If an audit reveals that Customer has exceeded the restrictions on use or non-compliance with this Quote, Customer shall be responsible for the prompt payment by Customer to CentralSquare of any underpayment. BILLING INFORMATION Fees will be payable within 30 days of invoicing. Please note that the Unit Price shown above has been rounded to the nearest two decimal places for display purposes only. The actual price may include as many as five decimal places. For example, an actual price of $21.37656 will be shown as a Unit Price of $21.38. The Total for this quote has been calculated using the actual prices for the product and/or service, rather than the Unit Price displayed above. Prices shown do not include any taxes that may apply. Any such taxes are the responsibility of Customer. This is not an invoice. For customers based in the United States or Canada, any applicable taxes will be determined based on the laws and regulations of the taxing authority(ies) governing the "Ship To" location provided by Customer on the Quote Form. PAYMENT TERMS Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUAR[® License Fees & Annual Subscriptions - 100% Due Upon Execution Contract Startup - 100% Due Upon Execution Hardware & Third -Party Software - 100% Due Upon Execution Services - Fixed Fee: 0 50% Due on Execution 0 50% Due Upon Completion of Services - Time & Material: Due as Incurred Third -Party Services - Fixed Fee: 50% Due Upon Execution; 50% Due Upon Completion - Time & Material: Due As Incurred Travel & Living Expenses - Due as Incurred Quote prepared on: September 09, 2026 Quote prepared by: Michael Fine michael.fine@centralsquare.com Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C CENTRALSQUAR[® PURCHASE ORDER INFORMATION Quote prepared on: September 09, 2026 Quote prepared by: Michael Fine michael.fine@centralsquare.com Is a Purchase Order (PO) required for the purchase or payment of the products on this Quote Form? (Customer to complete) Yes[ ] No [x] Customer's purchase order terms will be governed by the parties' existing mutually executed agreement, or in the absence of such, are void and will have no legal effect. PO Number: N/A - Zero dollar order Initials: °tom Fort Worth Police Department Signature: AUVW&- Dianna Giordano (Sep 24, 2026 15:01:07 CDT) Name: Dianna Giordano Title: Assistant City Manager Date: 09/24/2026 Applicable Additional terms will be added to the next page. Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES C CENTRALSOUARE° Fort Worth Police, TX, Enterprise Identity and Message Switch, Q-276626 The parties mutually agree and acknowledge this Summary of Services is a high-level overview of the project requested, not detailed requirements or designs of solution. Project Scheduling Parties agree a schedule will be provided for services within sixty days from the execution of the applicable quote. Change Requests The parties may request a change to this summary of services, to increase hours or deliverables, through a written request to the CentralSquare project manager or resource. Professional Services Throughout the course of the project, CentralSquare will use several types of services (defined herein) to complete the necessary steps for successful deployment of the contracted services. The overall services aligned to implementation include Project Management, Consulting Services, Technical Services, Data Conversion Services, Training Services, and in some cases, Installation Services. CentralSquare is not responsible for coordination, management, or covering the cost of any software, work, customization, coding or testing that is required to be performed by any third -party vendors engaged in the context of standard or custom interfaces, unless the work is defined under a Sub -Agreement with CentralSquare within the scope of this Agreement. Business Hours All project services will be performed during normal business hours, defined as 8:00-5:00 PM Eastern Time. If Customer desires to perform the services outside of these hours, additional fees will apply. CentralSquare Connectivity to On -Premises Systems The BeyondTrust/Bomgar and/or SecureLink remote support solutions shall be the method of remote access to on - premises Customer systems and/or data. These solutions meet all requirements as contained in the FBI CJIS Security Policy (Remote Access). Use of either of these solutions enable Customer agencies to remain CJIS compliant for purposes of FBI and/or state regulatory agency audits. In addition to the above, the PSJ ProSuite application utilizes SSH connectivity to maintain a persistent connection to the appliance/s. The 911 application utilizes Kaseya for application and/or support needs. These solutions are only utilized for these specific applications in addition to Bomgar and/or SecureLink. Scope of Services for Project The project includes the following scope of services: Phase I: Discovery call between Agency Personnel, Project Manager, Technical Services and Consultants. Development of project plan and schedule. CST Identity Installation: Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Installation Services to install Identity and Message Switch on virtual machines provided by the agency for Production and Test\Training Instances. • Installation services to integrate Identity with Records, CAD, Message Switch and Mobile • Technical Services to refresh the Test\Training System from Production Identity Configuration in Test\Training: • Configuration in Identity with the Customer including Identity role definitions and populating the user AD spreadsheet for import. • Identity configuration with the Customer of Agencies, Roles (Records), Jurisdictions, Divisions (CAD), and Battalions (CAD). • Mapping of CAD Functionality Groups and Records Roles to Identity Roles. Linking the role mappings within Identity. • Active Directory Integration for each Active Directory Domain which is to be integrated with Identity. • Configuring Identity External Servers (if used) • User Transfer into Identity based on AD Security Group Associations (if Active Directory is used. Customer to validate AD Groups) • Linking Users to Identity Roles (based on AD Security Group Associations/or manually within Identity) • Identity integration with Records o Importing\Associating Records Users with Identity Users, and correct Identity role association. o May entail manual cleanup of Identity roles after automated process. • Identity Integration with CAD\Mobile\Browser\Field Ops o Importing\Associating CAD Users with Identity Users, and correct Identity role association. o May entail manual cleanup of Identity roles after automated process. o Mobile form configuration per subagency (if Mobile is used) • Enabling Identity Forgot Password link (if AD is not used for any or all users) o SMTP Configuration • Testing and troubleshooting Identity authentication and structure. Training: Identity Systems Administration Training class. This will be a remote two (2) hour class. Phase II: Identity Configuration in Production: The production configuration and deployment will duplicate the Test\Training configuration as much as possible with the associated savings in effort due to lessons learned in the initial phase. • Configuration in Identity with the Customer including Identity role definitions and populating the user AD spreadsheet for import. • Identity configuration with the Customer of Agencies, Roles (Records), Jurisdictions, Divisions (CAD), and Battalions (CAD). • Mapping of CAD Functionality Groups and Records Roles to Identity Roles. Linking the role mappings within Identity. • Active Directory Integration for each Active Directory Domain which is to be integrated with Identity. • Configuring Identity External Servers (if used) 2 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES �C • User Transfer into Identity based on AD Security Group Associations (if Active Directory is used. Customer to validate AD Groups) • Linking Users to Identity Roles (based on AD Security Group Associations/or manually within Identity) • Identity integration with Records o Records application is NOT configured with the API URL in Identity prod environment until Go Live. o Ensure email address is configured for users (non -AD users) • Identity Integration with CAD\Mobile\Browser\Field Ops o Importing\Associating CAD Users with Identity Users, and correct Identity role association. o May entail manual cleanup of Identity roles after automated process. o Mobile form configuration per subagency (if Mobile is used) • Enabling Identity Forgot Password link (if AD is not used for any or all users) o SMTP Configuration • Testing and troubleshooting Identity authentication and structure. • Go Live with Identity o The Go Live Procedure involves no major system downtime. However, due to the Identity Transfer using automated System generated and calculated Identity Roles, there is Customer -led manual effort involved in validating the user's role assignments post go live. A plan for this would be developed during the Test implementation. o All non -Active Directory Users may need to reset the password on first login. o Records Go Live Details: • Users Advised to Log out of Records. • Configure Records application with the appropriate API URL in Identity • Integration between Records and Identity enabled in Production. • Users will no longer be able to login to records. • IIS Reset of Production Website. • Importing\Associating Records Users with CIM Users (CIM transfer utility), and correct CIM role association. • May entail manual cleanup of CIM roles after automated process. • Users will now be able to login (for non -AD users after they do a forgot password action) • Users to log out of and log back into Records. • There is no change to the login URL—the call to Identity is in the background. o CAD Go Live Details: • Integration Tool used to complete Browser Integration to redirect Browser. • Integration to IH. • Restart Event Service, App Service, and the host services. There will be a brief Event Service outage. • CentralSquare\customer to verify a login via Identity. dispatchers to log out one by one. • CAD users can log out and log in in turn. o Mobile Go Live Details • Creation of new login.htm file for Mobile clients (removes username and password from the classic login screen). • Place new login.htm file in updates folders. • Restart Mobile Server (minor mobile outage). • Mobile users gradually log out and log in again. • Post Go Live monitoring and troubleshooting. • Post Go Live Refresh of Test\Training systems. Phase III: 3 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Note: Some items can proceed while Phase II is in progress Message Switch Configuration It is advisable to migrate to new Mobile UX prior to the Message Switch Direct Integration, so as to avoid rework on the customer side. The new Mobile UX is available under maintenance. Training on the new UX may be purchased via your Account Manager. Migration from Records Check\Proxy to Message Switch in Test\Training (If Test\Training Message Switch present) o Build out new forms. o Build out PowerLine Commands. o Disconnect Proxy in Test (if present). o Shut down Proxy in Test (if present). o Test forms and PowerLine Commands with Customer. • Migration from Records Check\Proxy to Message Switch in Production o Apply new forms to Production. o Apply new PowerLine commands to production. o Disconnect Proxy. o Shut down Proxy. o Test forms and PowerLine Commands with Customer. Phase IV: Documentation and hand off • Document new configurations in CentralSquare secure documentation. • Document versions in CentralSquare versioning system. • Hand off meeting between Project Manager, Services staff associated with the project and Customer Support to include CAD and Records Support Teams. Assumptions • It is assumed that there are no interfaces which require reconfiguration or development effort to ensure its compatibility with either Identity or Message Switch. • The standard State Transactions (Message Keys) for the provider will be deployed, and these are detailed in Appendix A. Additional Transactions (Message keys), if supported, will require licensing and services to deploy. • This effort does not include the recreation of any custom Proxy/Records Check connections, providers, third party systems (other than the State) in the Message Switch. Any custom Providers would need to be developed at additional cost with a Change Order, at CentralSquare's discretion. • The addition of Message Switch Direct Integration has the installation and CAD integration with CST Identity (Identity) as a pre -requisite. • Message Switch Direct Integration and Identity will have minimum version requirements for some suite products. CentralSquare will advise on under maintenance upgrades which must take place before integration takes place. • SMTP Server integration for non -AD logins to allow a change password request requires a login and password to the SMTP server. Anonymous access cannot be used. • Identity integration with a CAD Web Browser which is publicly accessible will require the use of a fully qualified domain name with a public certificate for the browser and Identity for security purposes. 4 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES State of Texas Default Message Switch Transactions AdminOther XDP NICS Cancel Denied Person fl71 X AdminOther SDP NICS Supplemental Information Entry X AdminOther MDP NICS Denied Person Modify X AdminOther EDP NICS Denied Person Entry X AdminOther NDN NICS Denial Notification X AdminOther NDO NICS Denial Overturned Notification X AdminOther QDP NICS Denied Person Inquiry X AdminOther QND NICS Denied Person Transaction File Inquiry X AdminOther QNP NICS Initial Inquiry X AdminOther QNR NICS Follow Up Inquiry X Article XAA Group Article Cancel X Article XA Single Article Cancel X Article XLAA Group Article Cancel - Lost X Article XLA Single Article Cancel - Lost X Person ED Missing Person Dental Information Entry X Person XGMN Gang Supplemental Cancel X Person XGM Gang Cancel X Gun XFG Felony Gun Cancel X Gun XG Stolen Gun Cancel X Gun XLG Lost Gun Cancel X Gun XRG Recovered Gun Cancel X AdminOther XII Investigative Interest Cancel X Person XMPN Person With Information Supplemental Cancel X Person XMP Person With Information Cancel X Article XSS Serialized Securities Cancel X Article XS Single Security Cancel X Vehicle XB Stolen Boat Cancel X Person XCNS Supervised Release Stolen Fraudulent Identifiers Cancel X Person XCN Supervised Release Supplemental Cancel X Person XC Supervised Release Cancel X Vehicle XP Vehicle Boat Part Cancel X Article CAA Group Article Clear X Article CA Single Article Clear X Article CLAA Group Article Clear - Lost X Article CLA Single Article Clear - Lost X AdminOther CRBD Benefits And Effectiveness After Clear X Gun CFG Felony Gun Clear X Gun CG Stolen Gun Clear X Gun CLG Lost Gun Clear X 5 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Gun CRG Recovered Gun Clear X Vehicle CL Stolen License Plate Clear X Person CM Missing Person Clear X Article CSS Serialized Security Clear X Article CS Single Security Clear X Vehicle CB Stolen Boat Clear X Person CC Supervised Release Clear X Vehicle CP Vehicle Boat Part Clear X Vehicle CV Vehicle Clear X Article EAA Group Article Entry X Article EA Single Article Entry X Article ELAA Group Article Entry - Lost X Article ELA Single Article Entry - Lost X Person EGMN Gang Supplemental Entry X Person EGM Gang Entry X Vehicle EB Stolen Boat Entry X AdminOther Ell Investigative Interest Entry X Person EMPN Person With Information Supplemental Entry X Person EMP Person With Information Entry X Person ECNS Supervised Release Stolen Fraudulent Identifiers Entry X Person ECN Supervised Release Supplemental Entry X Person EC -C Supervised Release Entry - Caution X Person EC Supervised Release Entry X Person CU Clear Unidentified Person X Person EUD Enter Unidentified Body Deceased X Person EUL Enter Unidentified Living Person X Person EUN Enter Unidentified Person Supplemental Data X Person EUV Enter Unidentified Body Catastrophe Victim X Person MU Modify Unidentified Person X Person XU Cancel Unidentified Person X Vehicle EP Vehicle Boat Part Enter X Person ED Wanted Person Dental Information Entry X Person EIDC Identity Theft Entry - Caution X Person EID Identity Theft Entry X Person EIN Identity Theft Supplemental Entry X Person MID Identity Theft Modify X Person QID Identity Theft Inquiry X Person XID Identity Theft Cancel X Person XIN Identity Theft Supplemental Cancel X Article LAA Group Article Locate X Article LLAA Group Article Locate - Lost X Article LLA Single Article Locate - Lost X 6 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES AdminOther LRBD Benefits And Effectiveness After Locate X Vehicle LB Stolen Boat Locate X Gun LEG Felony Gun Locate X Gun LLG Lost Gun Locate X Article LSS All Securities In A Group Locate X Article LSS One Or More Not All Securities In A Group Locate X Vehicle LP Vehicle Boat Part Locate X Vehicle LF Felony Vehicle Locate X Vehicle LP Vehicle Part Locate X Article MAA Group Article Modify X Article MLAA Group Article Modify - Lost X Article MLA Single Article Modify - Lost X Gun ELGP Lost Gun Entry - Hold For Latents X Gun ERGP Recovered Gun Entry - Hold For Latents X Gun EFGP Felony Gun Entry - Hold For Latents X Gun EFG Felony Gun Entry X Gun ERG Recovered Gun Entry X Gun ELG Lost Gun Entry X Gun EG-P Stolen Gun Entry - Hold For Latents X Gun EG Stolen Gun Entry X Vehicle EL Stolen License Plate Entry X Article ESS Serialized Security Entry X Article ES Single Security Entry X Person EN Wanted Person Supplemental Record Entry X Article LA Single Article Locate X Gun LG Stolen Gun Locate X Vehicle LL Stolen License Plate Locate X Article LSS Serialized Security Locate X Article LS Single Security Locate X Vehicle LV Vehicle Locate X Person LW Wanted Person Locate X Article MA Single Article Modify X Person MGM Gang Modify X Gun MFG Felony Gun Modify X Gun MLG Lost Gun Modify X Gun MRG Recovered Gun Modify X Gun MG Stolen Gun Modify X Vehicle ML Stolen License Plate Modify X Person MD Missing Person Dental Information Modify X Person MMP Person With Information Modify X Article MSS Serialized Security Modify X Article MS Single Security Modify X 7 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Vehicle MB Stolen Boat Modify X Person MC Supervised Release Modify X Vehicle MP Vehicle Boat Part Modify X Person MD Wanted Person Dental Information Modify X Person QGG Gang Reference Inquiry X AdminOther QI One Crime Inquiry X Person QMNI Criminal History Master Name Index Inquiry X AdminOther QO ORI Details Inquiry X Person QRI Criminal History By FBI Inquiry X Person QXS Sex Offender Inquiry X AdminOther ZO ORI Name Inquiry X Person QU Unidentified Person Inquiry X Person QM Missing Person Inquiry X Person ZU Unidentified Person Inquiry (Test) X Person ZM Missing Person Inquiry (Test) X Person CW NCIC Wanted Person Clear X Person QPO Protection Order Inquiry X Person ZWA Wanted Person Inquiry - All (Test) X Person ZW Wanted Person Inquiry (Test) X Vehicle ZV Stolen or Felony Vehicle Inquiry (Test) X Article ZS Single Security Inquiry (Test) X Gun ZG Gun Inquiry (Test) X Vehicle ZB Boat Inquiry (Test) X Article ZA Single Article Inquiry (Test) X Person EMVC Missing Person Catastrophe Victim Caution Entry X Person EMOC Missing Person Other Caution Entry X Person EMJC Missing Juvenile Caution Entry X Person EMIC Missing Person Involuntary Caution Entry X Person EMEC Missing Person Endangered Caution Entry X Person EMDC Missing Person Disability Caution Entry X Person EMO Missing Person Other Entry X Person EMV Missing Person Catastrophe Victim Entry X Person EMI Missing Person Involuntary Entry X Person EME Missing Person Endangered Entry X Person EMD Missing Person Disability Entry X Vehicle EV-A Stolen Vehicle Armed Occupant Entry X Vehicle EV-F Stolen Vehicle Hold For Latents/Armed Occupant Entry X Vehicle EV-P Stolen Vehicle Hold For Latents Entry X Vehicle EV Stolen Vehicle Entry X Person ET -C Temporary Wanted Person Caution Entry X Person EW-C Wanted Person Caution Entry X Person EWJC Wanted Juvenile Caution Entry X 8 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES I/ N Person EMJ Missing Juvenile Entry X Person EWJ Wanted Juvenile Entry X Person EM Missing Person Entry X AdminOther Free Form NCIC Transaction X Person ET Temporary Wanted Person Entry X Person QWA Wanted Person Inquiry - All X Person EW Wanted Person Entry X Article QA Single Article Inquiry X Vehicle QB Boat Inquiry X Gun QG Gun Inquiry X Person OH III Criminal History Record Inquiry X Person QR Full III Criminal History Record Inquiry X Article QS Single Security Inquiry X Vehicle QV Stolen or Felony Vehicle Inquiry X Person OW Wanted Person Inquiry X Person QGM Gang Member Inquiry X Person QWI Wanted Person Inquiry - III X AdminOther QII Image Inquiry X Vehicle EB-A Stolen Boat Armed Occupant Entry X Vehicle EB-F Stolen Boat Hold For Latents/Armed Occupant Entry X Vehicle EB-P Stolen Boat Hold For Latents Entry X AdminOther CMND OFML Command Transaction X AdminOther OFML Free Form Transaction X Article CSQ NLETS Canadian Security File Query X Person AQ Criminal History Admin Inquiry X Person AR Criminal History Admin Response X AdminOther ACQ NLETS Prism Carrier Status Inquiry X Vehicle AVQ NLETS Prism Vehicle Status Inquiry X Vehicle CBQ NLETS Canadian Boat File Query X Gun CGQ NLETS Canadian Gun File Query X AdminOther GPQ NLETS Law Enforcement Information Sharing Service Query X AdminOther CPQ NLETS Corrections Photo Inquiry X Gun FGQ NLETS INTERPOL Gun Follow -Up Inquiry X Person FPQ NLETS INTERPOL Persons Follow -Up Inquiry X AdminOther FQC NLETS International Fuel Tax Transaction Inquiry X AdminOther FTQ NLETS INTERPOL Travel Documents Follow -Up Inquiry X Vehicle FVQ NLETS INTERPOL Vehicle Follow -Up Inquiry X Vehicle GVQ NLETS VIN Check Inquiry X Gun IGQ NLETS INTERPOL Gun Initial Inquiry X Person IPQ NLETS INTERPOL Person Initial Inquiry X AdminOther ITQ NLETS INTERPOL Travel Documents Initial Inquiry X Vehicle IVQ NLETS INTERPOL Vehicle Initial Inquiry X 9 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Vehicle JQ Query Aircraft Tracking X Vehicle LQ Stolen Vehicle Recovery Network Notification - TCIC X Article CAQ NLETS Canadian Article File Query X AdminOther PAQ NLETS Person Probation/Corrections/Parole All Inquiry X AdminOther PBQ NLETS Person Probation Inquiry X AdminOther PCQ NLETS Person Corrections Inquiry X AdminOther RCQ NLETS Railroad Crossing Inquiry X AdminOther SOQ NLETS Sex Offender Inquiry X Person SWQ NLETS State Warrant Query X Person YQPO NLETS Hit Confirmation Request For Protective Order X Article YQSA NLETS Hit Confirmation Request For Stolen Article X Person YQMP NLETS Hit Confirmation Request For Missing Person X Person YQWP NLETS Hit Confirmation Request For Wanted Person X Vehicle YQSL NLETS Hit Confirmation Request For Stolen License Plate X Vehicle YQSP NLETS Hit Confirmation Request For Stolen Part X Vehicle YQSV NLETS Hit Confirmation Request For Stolen Or Felony Vehicle X Vehicle YQSB NLETS Hit Confirmation Request For Stolen Boat X Article YRSA NLETS Hit Confirmation Response For Stolen Article X Vehicle YRSB NLETS Hit Confirmation Response For Stolen Boat X Gun YRSG NLETS Hit Confirmation Response For Stolen Gun X Vehicle YRSL NLETS Hit Confirmation Response For Stolen License Plate X Vehicle YRSP NLETS Hit Confirmation Response For Stolen Part X Vehicle YRSV NLETS Hit Confirmation Response For Stolen Or Felony Vehicle X Person YRWP NLETS Hit Confirmation Response For Wanted Person X Person IAQ NLETS Immigration Alien Query X AdminOther PPQ NLETS Person Parole Inquiry X Gun CWQ NLETS Concealed Weapons Permit Query X Person FQ NLETS Full Criminal History Query X Person IQ NLETS Criminal History Identity Query X Vehicle GQ Query Aircraft Registration X AdminOther Free Form NLETS Transaction X AdminOther LEOFA Law Enforcement Officer Flying Armed NLETS Message X Vehicle VQ NLETS Canadian Vehicle File Query X Person WQ NLETS Canadian Person File Query X Vehicle XQ NLETS Canadian Vehicle Registration Query X AdminOther TQ ORION File Query X Vehicle MQ Hazardous Materials Query X Vehicle SQ NLETS Snowmobile Registration Query X Vehicle BQ Query Boat Registration X Person DNQ NLETS Driver History Query By Name Only X Person DOG NLETS Regional Driver Record Query X Person KQ NLETS Driver History Query X 10 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C SUMMARY OF SERVICES Vehicle RNQ NLETS Vehicle Registration Query By Name Only X Vehicle RQG NLETS Regional Vehicle Registration Query X Vehicle RQ NLETS Vehicle Registration Query X Person UQ NLETS Canadian Driver Record Query X AdminOther QFA Foster Home Address Inquiry X AdminOther RZW Regional Query Wanted (Test) X Person QR-T Full III Criminal History Record Inquiry - TCIC Only X Vehicle QV -T Stolen or Felony Vehicle Inquiry - TCIC Only X Person QH-T III Criminal History Record Inquiry - TCIC Only X Person RSDWW TLETS Combination Inquiry By Drivers License X Person RSDW TLETS Combination Inquiry X Vehicle V Basic Vehicle Registration Inquiry X Vehicle VX Basic Enhanced Vehicle Registration Inquiry X Vehicle VINX Complete Enhanced Vehicle Registration Inquiry X Vehicle VIN Complete Vehicle Registration Inquiry X Person DWI Driver's License Inquiry With DWI Information X Person RDL Regular Driver's License Inquiry X Person QW-X Wanted Person Inquiry - Exact DOB Match X Person CPL Complete Driver's License Inquiry X Person QW-T Wanted Person Inquiry - TCIC Only X 11 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C ACITY COUNCIL AGEND Create New From This M&C FORT WORTH REFERENCE **M&C 26- 04AMEND CENTRALSQUARE DATE: 1/27/2026 NO.: 0063 LOG NAME: CONTRACT FOR CAD, MOBILE AND RMS CODE: C TYPE: CONSENT PUBLIC NO HEARING: SUBJECT: (ALL) Authorize Execution of Amendment to Agreement with CentralSquare Technologies, LLC, to Increase Contract Amount by $889,222.64 for a Revised Annual Contract Amount Up to $2,252,740.00 for the Purchase of Additional Products and Services for the Computer Aided Dispatch, Mobile, and Records Management Systems and to Add Four One -Year Renewal Options at a Five Percent Annual Increase for the Information Technology Solutions Department RECOMMENDATION: It is recommended that the City Council authorize execution of an amendment to City Secretary Contract No. 48482 with CentralSquare Technologies, LLC, in the amount of $889,222.64 for a revised annual contract amount up to $2,252,740.00, for the purchase of additional products and services for the Computer Aided Dispatch, Mobile, and Records Management systems and add four one-year renewal options at a five percent annual increase for the Information Technology Solutions Department. DISCUSSION: On January 23, 2007, City Council approved Mayor and Council Communication (M&C) C-21944 to authorize execution of agreements with TriTech Software Systems for a new Computer Aided Dispatch (CAD) and Station Alerting system in a combined amount not to exceed $4,980,000.00 to replace the City's existing VisiNet software suite. City Secretary Contract (CSC) No. 34842, a System Purchase Agreement, and CSC No. 48482, a Software Support Agreement, were executed January 31, 2007 for initial implementation and the first year of annual maintenance. On December 15, 2009, City Council approved M&C P-11074 to authorize execution of an amendment to CSC 48482, the System Support Agreement, to add four additional, one-year renewal options in an annual amount up to $486,465.00. On August 20, 2013, City Council approved M&C P-11569 to authorize execution of a Sole Source Purchase Agreement in an annual amount up to $480,225.00. This M&C was utilized for purchase of additional support and maintenance of the existing VisiNet software suite under CSC 34842, the System Purchase Agreement. On December 13, 2016, City Council approved M&C C-28048 to authorize execution of amendments to the System Purchase Agreement and the System Support Agreement, in a combined amount of $978,817.00, for the upgrade and purchase of a Records Management System (RMS) for the Police Department. On September 12, 2017, City Council approved M&C C-28364 to authorize execution of an amendment to CSC 34842, the System Purchase Agreement, for the purchase of additional software licensing and annual support in the amount of $343,664.00 for the Police Department's RMS. On November 13, 2018, City Council approved M&C P-12272 to authorize execution of an amendment to CSC No. 48482, the Software Support Agreement, to add four (4) additional, one-year renewal options in an annual amount up to $800,000.00 for the purchase of annual software and licensing fees for the CAD, Station Alerting System, Mobile Data, and Records Management systems. On September 16, 2021, the City executed an Assignment to transfer all agreements between TriTech Software Systems and the City to CentralSquare Technologies, LLC (CentralSquare), as a Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C result of the 2020 merger and acquisition by CentralSquare. On June 27, 2023, City Council approved M&C 23-0525 to authorize execution of an amendment to CSC No. 48482, the Software Support Agreement, for a one-time purchase of $157,852.50 and increase the annual amount by $87,400.00 for the purchase of CentralSquare Unify Hub software. On September 26, 2023, City Council approved M&C 23-0788 to authorize execution of an amendment to CSC No. 48482, the Software Support Agreement, to increase the annual contract amount to a revised annual amount up to $1,100,292.36, for the purchase of additional support and to add mobile licenses. On February 25, 2025, City Council approved M&C 25-0128 to authorize execution of an amendment to CSC No. 48482, the Software Support Agreement, to increase the annual contract amount to a revised annual amount up to $1,363,517.36, for the purchase of additional licenses needed for the creation of Fire Emergency Medical Services (EMS) and for the purchase of routing servers. This M&C requests authorization to increase the annual contract amount for the purchase of CentralSquare CAD Advisor remote managed services and Enterprise Clustering/SQL Server AlwaysON configuration and annual maintenance. The purchase of CentralSquare CAD Advisor will provide dedicated, proactive system administration support for the CAD and Mobile environments. This purchase will also support proactive system health monitoring, product life -cycle management, and advisory support to reduce the frequency and impact of system outages. The purchase of SQL Server AlwaysON provides high availability and disaster recovery for mission -critical public safety database infrastructure and ensures continuous database availability for all users. A Chapter 252 exemption request related to this agreement was reviewed and approved by the City Attorney's Office as a sole source. Funding is budgeted in the Other Contractual Services account within the Info Technology Systems Fund for the Information Technology Solutions Department. ADMINISTRATIVE CHANGE ORDER — An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. AGREEMENT TERMS — Upon City Council approval and execution of the amendment, the current term of the agreement shall expire September 30, 2026. RENEWAL OPTIONS — This agreement may be renewed for four additional one-year renewal terms. For clarity, the agreement has been renewed for nineteen renewal terms with the nineteenth renewal expiring on September 30, 2026. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that upon approval of the recommendation, funds are available in the current operating budget, as previously appropriated, in the Info Technology Systems Fund. Prior to an expenditure being incurred, the Information Technology Solutions Department has the responsibility to validate the availability of funds. TO Fund Department Account Project Program Activity Budget Reference # Amount ID ID Year (Chartfield 2) FROM Fund Department Account Project Program Activity Budget Reference # Amount ID ID Year (Chartfield 2) Submitted for City Manager's Office by Dianna Giordano (7783) Originating Department Head: Kevin Gunn (2015) Docusign Envelope ID: 448853E2-B3EC-805D-8214-E4C405442B7C Additional Information Contact: Bobby Lee (2310) ATTACHMENTS 04AMEND CENTRALSQUARE CONTRACT FOR CAD, MOBILE AND RMS Funds Availability.docx (CFW Internal) FID Table - 04Amend CentralSquare Contract for CAD, Mobile and RMS.xlsx (CFW Internal) Form 1295 2025-1402042 2025.12.18.pdf (CFW Internal) FORT WORTH® City Secretary's Office Contract Routing & Transmittal Slip Contractor's Name: CentralSquare Technologies, LLC Subject of the Agreement: Eighteenth Amendment to City Secretary Contract No. 48482 with CentralSquare Technologies, LLC for the purchase of annual support and maintenance for a Computer Aided Dispatch and Station Alerting System. M&C Approved by the Council? * Yes 8 No ❑ If so, the M&C must be attached to the contract. Is this an Amendment to an Existing contract? Yes 8 No ❑ CSC 48482 -Al 8 If so, provide the original contract number and the amendment number. Is the Contract "Permanent"? *Yes ❑ No 8 If unsure, see back page for permanent contract listing. Is this entire contract Confidential? *Yes ❑ No ❑ If only specific information is Confidential, please list what information is Confidential and the page it is located. Pages 16 to 21 & Pages 28 to 38 Effective Date: If different from the approval date. Expiration Date: 09/30/2027 If applicable. Is a 1295 Form required? * Yes 8 No ❑ *If so, please ensure it is attached to the approving M&C or attached to the contract. Project Number: If applicable. *Did you include a Text field on the contract to add the City Secretary Contract (CSC) number? Yes 8 No ❑ Contracts need to be routed for CSO processing in the following order: 1. Katherine Cenicola (Approver) 2. Jannette S. Goodall (Signer) 3. Allison Tidwell (Form Filler) *Indicates the information is required and if the information is not provided, the contract will be returned to the department.