HomeMy WebLinkAbout065852 - General - Contract - Oracle America, Inc.CSC No. 65852
ORACLE®
16 -Jul -26
David Zellmer
City of Fort Worth
100 Fort Worth Trail
Fort Worth
TX 76102
United States
Dear David Zellmer
The technical support services provided under support service number 3981707 will expire, or have
expired, on 30 -Sep -26. Please find attached a quote for the renewal of these technical support services. If
applicable, the attached quote may include technical support services that you have requested to order
that are in addition to the technical support services that you are renewing.
To prevent interruption to and/ or termination of technical support services, please complete your order for
the renewal of technical support services, identified in the quote, by issuing a purchase order acceptable
to Oracle in accordance with the Order Processing Details section of the quote on or before 1 -Sep -26.
If you have questions regarding your order or require further information, please contact me at the e-mail
address provided below.
Regards,
Sue McCullough
Have a question? Email sue.mccullough@oracle.com, Chat on My Support Renewals, or find answers
and get t help.
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Page 1 of 10
Support Service Number: 3981707
RL_Texas_DIR_v040725
This Order Form is issued pursuant to the Contract for Products and Related Services between the State
of Texas acting by and through the Department of Information Resources ("DIR") and Oracle America,
Inc. ("Oracle") (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373)(the "Contract"
). In the event of a conflict between this der Form and the Contract, the Contract shall control to the
extent provided in Section 1.3, Order of Precedence, of the Contract.
The documents contained in the hyperlinks in the Schedules identified in the Contract were provided to
DIR as of January 29, 2025. DIR has not approved the information in the linked terms nd makes no
representations about the suitability of these terms or Customer transactions. Because the terms are
provided via hyperlink, they are subject to change without notice. Customers are responsible for reading
and understanding the Contract and all related terms, including all Schedules and linked terms.
Page 2 of 10
Support Service Number: 3981707
RL_Texas_DIR_v040725
ORACLE®
GENERAL INFORMATION
OFFER EXPIRATION
ORACLE: Oracle America, Inc.
Support Service
Oracle Support
Number:
3981707
Sales
Sue McCullough
Representative:
Offer Expires:
30 -Sep -26
Telephone:
1-720-315-0674
Fax:
7197576040
E-mail:
sue.mccullough@oracle.com
CUSTOMER: City of Fort
Worth
CUSTOMER
CUSTOMER
QUOTE TO
BILL TO
Account Contact:
David Zellmer
Account Contact:
Accounts Payable
Account Name:
City of Fort Worth
Account Name:
City of Fort Worth
Address:
100 Fort Worth Trail
Address:
Information Technology
Solutions
Fort Worth
IT Solutions - ERP
TX 76102
100 Fort Worth Trail
United States
Fort Worth
TX 76102
United States
Telephone:
Telephone:
-0000
Fax:
Fax:
E-mail:
david.zellmer@fortworthte
E-mail:
zz_IT_Finance_Purchasing
xas.gov
@fortworthtexas.gov
"You" and "Your" as referenced in this quote refers to the Customer identified in the table above.
Oracle may provide certain notices about technical support services via e-mail. Accordingly, please verify
and update the Customer Quote To and Customer Bill To information in the above table to help ensure
that You receive such communications from Oracle. If changes are required to the Customer Quote To
and Customer Bill To information, please e-mail or fax the updated information, with Your support service
number 3981707, to Your Oracle Support Sales Representative identified in the table above.
Page 3 of 10
Support Service Number: 3981707
RL_Texas_DIR_v040725
SERVICE DETAILS
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty
Oracle Hyperion Planning Plus -
16705172 225
Application User Perpetual
Oracle Hyperion Workforce
16705172 225
Planning - Application User
Perpetual
PeopleSoft Enterprise Contracts
16705172 8500
- Enterprise Employee Perpetual
PeopleSoft Enterprise
16705172 8500
eProcurement - Enterprise
Employee Perpetual
PeopleSoft Enterprise eSupplier
16705172 8500
Connection - Enterprise
Employee Perpetual
PeopleSoft Enterprise Financials
16705172 8500
- Enterprise Employee Perpetual
PeopleSoft Enterprise Grants -
16705172 8500
Enterprise Employee Perpetual
PeopleSoft Enterprise Inventory -
16705172 8500
Enterprise Employee Perpetual
PeopleSoft Enterprise Project
16705172 8500
Costing - Enterprise Employee
Perpetual
PeopleSoft Enterprise
16705172 8500
Purchasing - Enterprise
Employee Perpetual
PeopleSoft Enterprise Strategic
16705172 8500
Sourcing - Enterprise Employee
Perpetual
PeopleSoft Enterprise Supplier
16705172 8500
Contract Management -
Enterprise Employee Perpetual
License License Start Date End Date Price
Metric Level/
Type
FULL USE 1 -Oct -26 30 -Sep -27 0.00
FULL USE
1 -Oct -26
30 -Sep -27
0.00
FULL USE
1 -Oct -26
30 -Sep -27
27,865.58
FULL USE
1 -Oct -26
30 -Sep -27
74,369.28
FULL USE
1 -Oct -26
30 -Sep -27
28,301.01
FULL USE
1 -Oct -26
30 -Sep -27
199,412.98
FULL USE
1 -Oct -26
30 -Sep -27
26,123.95
FULL USE
1 -Oct -26
30 -Sep -27
53,118.69
FULL USE
1 -Oct -26
30 -Sep -27
37,008.92
FULL USE 1 -Oct -26 30 -Sep -27
FULL USE 1 -Oct -26 30 -Sep -27
FULL USE 1 -Oct -26 30 -Sep -27
40.927.58
56,248.36
37,352.52
Program Technical Support Fees: USD 580,728.87
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
Oracle Database Standard
Edition - Processor Perpetual
Page 4 of 10
RL_Texas_DIR_v040725
CSI # Qty License License Start Date End Date Price
Metric Level/
Type
16432656 4 FULL USE 1 -Oct -28 30 -Sep -29 17,534.40
Support Service Number: 3981707
Program Technical Support Fees: USD 17,534.40
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level/
Type
Oracle Database Standard 18405323 1 FULL USE 1 -Oct -26 30 -Sep -27 3,881.58
Edition - Processor Perpetual
Program Technical Support Fees: USD 3,881.58
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level/
Type
Oracle Database Standard 16432656 4 FULL USE 1 -Oct -26 30 -Sep -27 16,853.52
Edition - Processor Perpetual
Program Technical Support Fees: USD 16,853.52
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty
Oracle Hyperion Planning Plus -
16705172 225
Application User Perpetual
Oracle Hyperion Workforce
16705172 225
Planning - Application User
Perpetual
PeopleSoft Enterprise Contracts
16705172 8500
- Enterprise Employee Perpetual
PeopleSoft Enterprise
16705172 8500
eProcurement - Enterprise
Employee Perpetual
PeopleSoft Enterprise eSupplier
16705172 8500
Connection - Enterprise
Employee Perpetual
PeopleSoft Enterprise Financials
16705172 8500
- Enterprise Employee Perpetual
PeopleSoft Enterprise Grants -
16705172 8500
Enterprise Employee Perpetual
PeopleSoft Enterprise Inventory -
16705172 8500
Enterprise Employee Perpetual
PeopleSoft Enterprise Project
16705172 8500
Costing - Enterprise Employee
Perpetual
Page 5 of 10
RL_Texas_DIR_v040725
License License Start Date End Date Price
Metric Level/
Type
FULL USE 1 -Oct -27 30 -Sep -28 0.00
FULL USE
1 -Oct -27
30 -Sep -28
0.00
FULL USE
1 -Oct -27
30 -Sep -28
28,422.89
FULL USE
1 -Oct -27
30 -Sep -28
75,856.66
FULL USE
1 -Oct -27
30 -Sep -28
28,867.03
FULL USE
1 -Oct -27
30 -Sep -28
203,401.24
FULL USE
1 -Oct -27
30 -Sep -28
26,646.43
FULL USE
1 -Oct -27
30 -Sep -28
54,181.06
FULL USE
1 -Oct -27
30 -Sep -28
37,749.10
Support Service Number: 3981707
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI #
Qty
License License
Start Date
End Date
Price
Metric Level/
Type
PeopleSoft Enterprise
16705172
8500
FULL USE
1 -Oct -27
30 -Sep -28
41,746.14
Purchasing - Enterprise
Employee Perpetual
PeopleSoft Enterprise Strategic
16705172
8500
FULL USE
1 -Oct -27
30 -Sep -28
57,373.33
Sourcing - Enterprise Employee
Perpetual
PeopleSoft Enterprise Supplier
16705172
8500
FULL USE
1 -Oct -27
30 -Sep -28
38,099.57
Contract Management -
Enterprise Employee Perpetual
Program Technical Support Fees: USD 592,343.45
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level/
Type
Oracle Database Standard 18405323 1 FULL USE 1 -Oct -27 30 -Sep -28 3,959.21
Edition - Processor Perpetual
Program Technical Support Fees: USD 3,959.21
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level/
Type
Oracle Database Standard 16432656 4 FULL USE 1 -Oct -27 30 -Sep -28 17,190.59
Edition - Processor Perpetual
Program Technical Support Fees: USD 17,190.59
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI #
Qty
License License
Start Date
End Date
Price
Metric Level/
Type
Oracle Hyperion Planning Plus -
16705172
225
FULL USE
1 -Oct -28
30 -Sep -29
0.00
Application User Perpetual
Oracle Hyperion Workforce
16705172
225
FULL USE
1 -Oct -28
30 -Sep -29
0.00
Planning - Application User
Perpetual
PeopleSoft Enterprise Contracts
16705172
8500
FULL USE
1 -Oct -28
30 -Sep -29
28,991.35
- Enterprise Employee Perpetual
Page 6 of 10 Support Service Number: 3981707
RL_Texas_DIR_v040725
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI # Qty
PeopleSoft Enterprise
16705172 8500
eProcurement - Enterprise
Employee Perpetual
PeopleSoft Enterprise eSupplier
16705172 8500
Connection - Enterprise
Employee Perpetual
PeopleSoft Enterprise Financials
16705172 8500
- Enterprise Employee Perpetual
PeopleSoft Enterprise Grants -
16705172 8500
Enterprise Employee Perpetual
PeopleSoft Enterprise Inventory -
16705172 8500
Enterprise Employee Perpetual
PeopleSoft Enterprise Project
16705172 8500
Costing - Enterprise Employee
Perpetual
PeopleSoft Enterprise
16705172 8500
Purchasing - Enterprise
Employee Perpetual
PeopleSoft Enterprise Strategic
16705172 8500
Sourcing - Enterprise Employee
Perpetual
PeopleSoft Enterprise Supplier
16705172 8500
Contract Management -
Enterprise Employee Perpetual
License License Start Date End Date Price
Metric Level/
Type
FULL USE 1 -Oct -28 30 -Sep -29 77,373.79
FULL USE
1 -Oct -28
30 -Sep -29
29,444.38
FULL USE
1 -Oct -28
30 -Sep -29
207,469.27
FULL USE
1 -Oct -28
30 -Sep -29
27,179.35
FULL USE
1 -Oct -28
30 -Sep -29
55,264.69
FULL USE
1 -Oct -28
30 -Sep -29
38,504.08
FULL USE 1 -Oct -28 30 -Sep -29
FULL USE 1 -Oct -28 30 -Sep -29
FULL USE 1 -Oct -28 30 -Sep -29
42.581.05
58,520.80
38,861.56
Program Technical Support Fees: USD 604,190.32
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level/
Type
Oracle Database Standard 18405323 1 FULL USE 1 -Oct -28 30 -Sep -29 4,038.40
Edition - Processor Perpetual
Program Technical Support Fees: USD 4,038.40
Total Price: USD 1,840,720.34
Plus applicable tax
Please note the following:
• If You have questions regarding the Service Details section of this quote, or believe that corrections
are required, please contact Your Oracle Support Sales Representative identified on the first page of
this quote .
• Please review Oracle's technical support policies, including the Lifetime Support Policy, before
Page 7 of 10 Support Service Number: 3981707
RL_Texas_DIR_v040725
entering into this quote. Under Oracle's Lifetime Support Policy, the support level for an Oracle
product, if applicable, may change during the term of the services purchased under this quote. If
extended support is offered, an additional fee will be charged for such support if ordered. If You would
like to purchase extended support please contact Your Oracle Support Sales Representative
identified on the first page of this quote.
• If Oracle accepts Your order, the start date set forth in the Service Detail table above shall serve as
the commencement date of the technical support services and the technical support services ordered
under this quote will be provided through the end date specified in the table for the applicable
programs and/ or hardware.
• If any of the fields listed in the Service Detail table above are blank, then such fields do not apply for
the applicable programs and/or hardware for which You are purchasing technical support services.
Page 8 of 10
Support Service Number: 3981707
RL_Texas_DIR_v040725
TECHNICAL SUPPORT SERVICES TERMS
If the Customer and the Customer Quote To name identified in the General Information table above are
not the same, City of Fort Worth represents that Customer has authorized City of Fort Worth to issue a
purchase order for this quote on Customer's behalf and to bind Customer to the terms described herein.
City of Fort Worth agrees that the services ordered are for the sole benefit of Customer and shall only be
used by Customer. City of Fort Worth agrees to advise Customer of the terms of this quote as well as
any communications received from Oracle regarding the services.
If the Customer and the Customer Bill To name identified in the General Information table above are not
the same, Customer agrees that: a) Customer has the ultimate responsibility for payments under this
quote; and b) any failure of City of Fort Worth to make timely payment per the terms of this quote shall be
deemed a breach by Customer and, in addition to any other remedies available to Oracle, Oracle may
terminate Customer's technical support service under this quote in accordance with the provisions set
forth in the Contract for Products and Related Services between the State of Texas acting by and through
the Department of Information Resources ("DIR") and Oracle America, Inc. ("Oracle"), effective April 4,
2025 (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373) (the "DIR Agreement").
Technical support is provided under Oracle's technical support policies in effect at the time the services
are provided. The technical support policies are subject to change at Oracle's discretion; however,
Oracle will not materially reduce the level of services provided for supported programs and/or hardware
during the period for which fees for technical support have been paid. You should review the technical
support policies prior to ordering technical support in accordance with this quote. The current version of
the technical support policies may be accessed at http://www.oracle.com/us/support/policies/index.html.
The technical support services acquired under this quote are governed by the terms and conditions of the
DIR Agreement, which is incorporated herein by reference. Any use of the programs and/or hardware,
which includes updates and other materials provided or made available by Oracle as a part of technical
support services, is subject to the rights granted for the programs and/or hardware set forth in the order in
which the programs and/or hardware were acquired.
Page 9 of 10 Support Service Number: 3981707
RL_Texas_DIR_v040725
ORDER PROCESSING DETAILS
Your order is subject to Oracle's acceptance and must be submitted with a purchase order. Your order
shall become binding upon execution by You and acceptance by Oracle. Once placed, Your order shall
be non -cancelable and the sums paid nonrefundable, except as provided in the DIR Agreement.
Technical Support fees are invoiced Quarterly in Arrears. All fees payable to Oracle are due in
accordance with the terms of the DIR Agreement.
Oracle will issue an invoice to You upon receipt of a purchase order acceptable to Oracle. If You are not a
tax exempt organization, You agree to pay any sales, value-added or other similar taxes imposed by
applicable law, except for taxes based on Oracle's income. If You are a tax exempt organization, a copy
of Your tax exemption certificate must be submitted with Your purchase order.
Purchase Order
For the technical support services on this quote, the purchase order must be in a non -editable format
(e.g., PDF) and include the following information:
- Support Service Number: 3981707
- Total Price: USD 1,840,720.34 (excluding applicable tax)
- Local Tax, if applicable
In issuing a purchase order, City of Fort Worth agrees that the terms of this quote and the DIR Agreement
supersede the terms in the purchase order or any other non -Oracle document, and no terms included in
any such purchase order or other non -Oracle document shall apply to the technical support services
ordered under this quote.
The signature below affirms City of Fort Worth's commitment to pay for the services ordered in
accordance with the terms of this renewal order.
City of Fort Worth
Dianna Giordano (Sep 24, 2026 15:0413 CDT)
Authorized Signature
Dianna Giordano
Name
Assistant City Manager
Title
09/24/2026
Signature Date
Page 10 of 10
Support Service Number: 3981707
RL_Texas_DIR_v040725
[Executed effective as of the date signed by the Assistant City Manager above.] / [ACCEPTED
AND AGREED:]
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name
Title:
Kevin Gunn
Director, IT Solutions
Approved as to Form and Legality:
By:
Name:
Title:
Candace Pagliara
Candace Pagliara (Sep 22, 2 0 12:5649 CDT)
Candace Pagliara
Sr. Assistant City Attorney
Contract Authorization:
M&C: 26-0872
Approval Date: 09/15/2026
Form 1295: N/A
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.
By:
Name: David Zellmer
Title: Sr. IT Solutions Manager
City Secretary:
By:
Name:
Title:
Jannette Goodall
City Secretary
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
ORACLE®
16 -Jul -26
David Zellmer
City of Fort Worth
100 Fort Worth Trail
Fort Worth
TX 76102
United States
Dear David Zellmer
The technical support services provided under support service number 12812190 will expire, or have
expired, on 30 -Sep -26. Please find attached a quote for the renewal of these technical support services. If
applicable, the attached quote may include technical support services that you have requested to order
that are in addition to the technical support services that you are renewing.
To prevent interruption to and/ or termination of technical support services, please complete your order for
the renewal of technical support services, identified in the quote, by issuing a purchase order acceptable
to Oracle in accordance with the Order Processing Details section of the quote on or before 1 -Sep -26.
If you have questions regarding your order or require further information, please contact me at the e-mail
address provided below.
Regards,
Sue McCullough
Have a question? Email sue.mccullough@oracle.com, Chat on My Support Renewals, or find answers
and get t help.
Page 1 of 10
Support Service Number: 12812190
RL_Texas_DIR_v040725
This Order Form is issued pursuant to the Contract for Products and Related Services between the State
of Texas acting by and through the Department of Information Resources ("DIR") and Oracle America,
Inc. ("Oracle") (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373)(the "Contract"
). In the event of a conflict between this Order Form and the Contract, the Contract shall control to the
extent provided in Section 1.3, Order of Precedence, of the Contract.
The documents contained in the hyperlinks in the Schedules identified in the Contract were provided to
DIR as of January 29, 2025. DIR has not approved the information in the linked terms and makes no
representations about the suitability of these terms for Customer transactions. Because the terms are
provided via hyperlink, they are subject to change without notice. Customers are responsible for reading
and understanding the Contract and all related terms, including all Schedules and linked terms.
Page 2 of 10
Support Service Number: 12812190
RL_Texas_DIR_v040725
ORACLE®
GENERAL INFORMATION
OFFER EXPIRATION
ORACLE: Oracle America, Inc.
Support Service
Oracle Support
Number:
12812190
Sales
Sue McCullough
Representative:
Offer Expires:
30 -Sep -26
Telephone:
1-720-315-0674
Fax:
7197576040
E-mail:
sue.mccullough@oracle.com
CUSTOMER: City of Fort
Worth
CUSTOMER
CUSTOMER
QUOTE TO
BILL TO
Account Contact:
David Zellmer
Account Contact:
Accounts Payable
Account Name:
City of Fort Worth
Account Name:
City of Fort Worth
Address:
100 Fort Worth Trail
Address:
Information Technology
Solutions
Fort Worth
IT Solutions - ERP
TX 76102
100 Fort Worth Trail
United States
Fort Worth
TX 76102
United States
Telephone:
Telephone:
-0000
Fax:
Fax:
E-mail:
david.zellmer@fortworthte
E-mail:
zz_IT_Finance_Purchasing
xas.gov
@fortworthtexas.gov
"You" and "Your" as referenced in this quote refers to the Customer identified in the table above.
Oracle may provide certain notices about technical support services via e-mail. Accordingly, please verify
and update the Customer Quote To and Customer Bill To information in the above table to help ensure
that You receive such communications from Oracle. If changes are required to the Customer Quote To
and Customer Bill To information, please e-mail or fax the updated information, with Your support service
number 12812190, to Your Oracle Support Sales Representative identified in the table above.
Page 3 of 10
Support Service Number: 12812190
RL_Texas_DIR_v040725
SERVICE DETAILS
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty
License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Enterprise Directory 16550230 8500
FULL USE 1 -Oct -26 30 -Sep -27 12,933.60
Interface - Enterprise Employee
Perpetual
Websphere for PeopleSoft 16550230 1
FULL USE 1 -Oct -26 30 -Sep -27 0.00
Enterprise (Mfr is International
Business Machines Corporation;
Third Party Program)
Program Technical Support Fees: USD 12,933.60
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI #
Qty
License License
Start Date
End Date
Price
Metric Level /
Type
PeopleSoft Enterprise Benefits
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
34,843.72
Administration - Enterprise
Employee Perpetual
PeopleSoft Enterprise Enterprise
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
43,042.23
Learning Management -
Enterprise Employee Perpetual
PeopleSoft Enterprise
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
43,042.23
ePerformance - Enterprise
Employee Perpetual
PeopleSoft Enterprise HCM
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
4,919.10
Portal Pack - Enterprise
Employee Perpetual
PeopleSoft Enterprise Human
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
75,836.31
Resources - Enterprise
Employee Perpetual
PeopleSoft Enterprise Interaction
16122120
1016
FULL USE
1 -Oct -26
30 -Sep -27
12,249.55
Hub - Enterprise $M in Operating
Budget Perpetual
PeopleSoft Enterprise Payroll -
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
92,233.36
Enterprise Employee Perpetual
PeopleSoft Enterprise Time and
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
45,091.86
Labor - Enterprise Employee
Perpetual
PeopleSoft Enterprise Workforce
16122120
8500
FULL USE
1 -Oct -26
30 -Sep -27
6,968.73
Planning - Enterprise Employee
Perpetual
Page 4 of 10
Support Service
Number: 12812190
RL_Texas_DIR_v040725
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty
License License Start Date End Date Price
Metric Level/
Type
Rocket Software Visual COBOL 16122120 1
FULL USE 1 -Oct -26 30 -Sep -27 2,734.45
for Windows for PeopleSoft for 3
Named Users
Websphere for PeopleSoft 16122120 1
FULL USE 1 -Oct -26 30 -Sep -27 0.04
Enterprise (Mfr is International
Business Machines Corporation;
Third Party Program)
Program Technical Support Fees: USD 360,961.58
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty
License License Start Date End Date Price
Metric Level/
Type
PeopleSoft Enterprise Directory 16550230 8500
FULL USE 1 -Oct -27 30 -Sep -28 13,192.27
Interface - Enterprise Employee
Perpetual
Websphere for PeopleSoft 16550230 1
FULL USE 1 -Oct -27 30 -Sep -28 0.00
Enterprise (Mfr is International
Business Machines Corporation;
Third Party Program)
Program Technical Support Fees: USD 13,192.27
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI #
Qty
License License
Start Date
End Date
Price
Metric Level/
Type
PeopleSoft Enterprise Benefits
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
35,540.59
Administration - Enterprise
Employee Perpetual
PeopleSoft Enterprise Enterprise
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
43,903.08
Learning Management -
Enterprise Employee Perpetual
PeopleSoft Enterprise
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
43,903.08
ePerformance - Enterprise
Employee Perpetual
PeopleSoft Enterprise HCM
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
5,017.48
Portal Pack - Enterprise
Employee Perpetual
PeopleSoft Enterprise Human
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
77,353.04
Resources - Enterprise
Employee Perpetual
PeopleSoft Enterprise Interaction
16122120
1016
FULL USE
1 -Oct -27
30 -Sep -28
12,494.54
Hub - Enterprise $M in Operating
Budget Perpetual
Page 5 of 10
Support Service
Number: 12812190
RL_Texas_DIR_v040725
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI #
Qty
License License
Start Date
End Date
Price
Metric Level/
Type
PeopleSoft Enterprise Payroll -
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
94,078.02
Enterprise Employee Perpetual
PeopleSoft Enterprise Time and
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
45,993.69
Labor - Enterprise Employee
Perpetual
PeopleSoft Enterprise Workforce
16122120
8500
FULL USE
1 -Oct -27
30 -Sep -28
7,108.11
Planning - Enterprise Employee
Perpetual
Rocket Software Visual COBOL
16122120
1
FULL USE
1 -Oct -27
30 -Sep -28
2,789.14
for Windows for PeopleSoft for 3
Named Users
Websphere for PeopleSoft
16122120
1
FULL USE
1 -Oct -27
30 -Sep -28
0.04
Enterprise (Mfr is International
Business Machines Corporation;
Third Party Program)
Program Technical Support Fees: USD 368,180.81
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty
License License Start Date End Date Price
Metric Level/
Type
PeopleSoft Enterprise Directory 16550230 8500
FULL USE 1 -Oct -28 30 -Sep -29 13,456.12
Interface - Enterprise Employee
Perpetual
Websphere for PeopleSoft 16550230 1
FULL USE 1 -Oct -28 30 -Sep -29 0.00
Enterprise (Mfr is International
Business Machines Corporation;
Third Party Program)
Program Technical Support Fees: USD 13,456.12
Program Technical Support Services
Service Level: Software Update License & Support
Product Description
CSI #
Qty
License License
Start Date
End Date Price
Metric Level I
Type
PeopleSoft Enterprise Benefits
16122120
8500
FULL USE
1 -Oct -28
30 -Sep -29 36,251.41
Administration - Enterprise
Employee Perpetual
PeopleSoft Enterprise Enterprise
16122120
8500
FULL USE
1 -Oct -28
30 -Sep -29 44,781.14
Learning Management -
Enterprise Employee Perpetual
PeopleSoft Enterprise
16122120
8500
FULL USE
1 -Oct -28
30 -Sep -29 44,781.14
ePerformance - Enterprise
Employee Perpetual
Page 6 of 10
Support Service
Number: 12812190
RL_Texas_DIR_v040725
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI #
PeopleSoft Enterprise HCM
16122120
Portal Pack - Enterprise
Employee Perpetual
PeopleSoft Enterprise Human
16122120
Resources - Enterprise
Employee Perpetual
PeopleSoft Enterprise Interaction
16122120
Hub - Enterprise $M in Operating
Budget Perpetual
PeopleSoft Enterprise Payroll -
16122120
Enterprise Employee Perpetual
PeopleSoft Enterprise Time and
16122120
Labor - Enterprise Employee
Perpetual
PeopleSoft Enterprise Workforce
16122120
Planning - Enterprise Employee
Perpetual
Rocket Software Visual COBOL
16122120
for Windows for PeopleSoft for 3
Named Users
Websphere for PeopleSoft
16122120
Enterprise (Mfr is International
Business Machines Corporation;
Third Party Program)
Please note the following:
Qty License License Start Date End Date Price
Metric Level/
Type
8500 FULL USE 1 -Oct -28 30 -Sep -29 5,117.83
8500
FULL USE
1 -Oct -28
30 -Sep -29
78,900.09
1016
FULL USE
1 -Oct -28
30 -Sep -29
12,744.43
8500
FULL USE
1 -Oct -28
30 -Sep -29
95,959.59
8500
FULL USE
1 -Oct -28
30 -Sep -29
46,913.57
8500
FULL USE
1 -Oct -28
30 -Sep -29
7,250.27
1
FULL USE
1 -Oct -28
30 -Sep -29
2,844.92
1
FULL USE
1 -Oct -28
30 -Sep -29
0.04
Program Technical Support Fees: USD
375,544.43
Total Price: USD 1,144,268.81
Plus applicable tax
• If You have questions regarding the Service Details section of this quote, or believe that corrections
are required, please contact Your Oracle Support Sales Representative identified on the first page of
this quote .
• Please review Oracle's technical support policies, including the Lifetime Support Policy, before
entering into this quote. Under Oracle's Lifetime Support Policy, the support level for an Oracle
product, if applicable, may change during the term of the services purchased under this quote. If
extended support is offered, an additional fee will be charged for such support if ordered. If You would
like to purchase extended support please contact Your Oracle Support Sales Representative
identified on the first page of this quote.
• If Oracle accepts Your order, the start date set forth in the Service Detail table above shall serve as
the commencement date of the technical support services and the technical support services ordered
under this quote will be provided through the end date specified in the table for the applicable
programs and/ or hardware.
• If any of the fields listed in the Service Detail table above are blank, then such fields do not apply for
Page 7 of 10 Support Service Number: 12812190
RL_Texas_DIR_v040725
the applicable programs and/or hardware for which You are purchasing technical support services.
Page 8 of 10
Support Service Number: 12812190
RL_Texas_DIR_v040725
TECHNICAL SUPPORT SERVICES TERMS
If the Customer and the Customer Quote To name identified in the General Information table above are
not the same, City of Fort Worth represents that Customer has authorized City of Fort Worth to issue a
purchase order for this quote on Customer's behalf and to bind Customer to the terms described herein.
City of Fort Worth agrees that the services ordered are for the sole benefit of Customer and shall only be
used by Customer. City of Fort Worth agrees to advise Customer of the terms of this quote as well as
any communications received from Oracle regarding the services.
If the Customer and the Customer Bill To name identified in the General Information table above are not
the same, Customer agrees that: a) Customer has the ultimate responsibility for payments under this
quote; and b) any failure of City of Fort Worth to make timely payment per the terms of this quote shall be
deemed a breach by Customer and, in addition to any other remedies available to Oracle, Oracle may
terminate Customer's technical support service under this quote in accordance with the provisions set
forth in the Contract for Products and Related Services between the State of Texas acting by and through
the Department of Information Resources ("DIR") and Oracle America, Inc. ("Oracle"), effective April 4,
2025 (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373) (the "DIR Agreement").
Technical support is provided under Oracle's technical support policies in effect at the time the services
are provided. The technical support policies are subject to change at Oracle's discretion; however,
Oracle will not materially reduce the level of services provided for supported programs and/or hardware
during the period for which fees for technical support have been paid. You should review the technical
support policies prior to ordering technical support in accordance with this quote. The current version of
the technical support policies may be accessed at http://www.oracle.com/us/support/policies/index.html.
The technical support services acquired under this quote are governed by the terms and conditions of the
DIR Agreement, which is incorporated herein by reference. Any use of the programs and/or hardware,
which includes updates and other materials provided or made available by Oracle as a part of technical
support services, is subject to the rights granted for the programs and/or hardware set forth in the order in
which the programs and/or hardware were acquired.
Page 9 of 10 Support Service Number: 12812190
RL_Texas_DIR_v040725
ORDER PROCESSING DETAILS
Your order is subject to Oracle's acceptance and must be submitted with a purchase order. Your order
shall become binding upon execution by You and acceptance by Oracle. Once placed, Your order shall
be non -cancelable and the sums paid nonrefundable, except as provided in the DIR Agreement.
Technical Support fees are invoiced Quarterly in Arrears. All fees payable to Oracle are due in
accordance with the terms of the DIR Agreement.
Oracle will issue an invoice to You upon receipt of a purchase order acceptable to Oracle. If You are not a
tax exempt organization, You agree to pay any sales, value-added or other similar taxes imposed by
applicable law, except for taxes based on Oracle's income. If You are a tax exempt organization, a copy
of Your tax exemption certificate must be submitted with Your purchase order.
Purchase Order
For the technical support services on this quote, the purchase order must be in a non -editable format
(e.g., PDF) and include the following information:
- Support Service Number: 12812190
- Total Price: USD 1,144,268.81 (excluding applicable tax)
- Local Tax, if applicable
In issuing a purchase order, City of Fort Worth agrees that the terms of this quote and the DIR Agreement
supersede the terms in the purchase order or any other non -Oracle document, and no terms included in
any such purchase order or other non -Oracle document shall apply to the technical support services
ordered under this quote.
The signature below affirms City of Fort Worth's commitment to pay for the services ordered in
accordance with the terms of this renewal order.
City of Fort Worth
Dianna Giordano (Sep 24. 2026 1504:13 CDT)
Authorized Signature
Dianna Giordano
Name
Assistant City Manager
Title
09/24/2026
Signature Date
Page 10 of 10
Support Service Number: 12812190
RL_Texas_DIR_v040725
[Executed effective as of the date signed by the Assistant City Manager above.] / [ACCEPTED
AND AGREED:]
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name
Title:
Kevin Gunn
Director, IT Solutions
Approved as to Form and Legality:
Candace PacaIiava
By: Candace Pagliara (Sep 22, 2b 76:49 CDT)
Name: Candace Pagliara
Title: Sr. Assistant City Attorney
Contract Authorization:
M&C: 26-0872
Approval Date: 09/15/2026
Form 1295: N/A
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.
By:
Name: David Zellmer
Title: Sr. IT Solutions Manager
City Secretary:
By:
Name:
Title:
Jannette Goodall
City Secretary
ORACLE®
16 -Jul -26
David Zellmer
City of Fort Worth
100 Fort Worth Trail
Fort Worth
TX 76102
United States
Dear David Zellmer
The technical support services provided under support service number 18682861 will expire, or have
expired, on 30 -Sep -26. Please find attached a quote for the renewal of these technical support services. If
applicable, the attached quote may include technical support services that you have requested to order
that are in addition to the technical support services that you are renewing.
To prevent interruption to and/ or termination of technical support services, please complete your order for
the renewal of technical support services, identified in the quote, by issuing a purchase order acceptable
to Oracle in accordance with the Order Processing Details section of the quote on or before 1 -Sep -26.
If you have questions regarding your order or require further information, please contact me at the e-mail
address provided below.
Regards,
Sue McCullough
Have a question? Email sue.mccullough@oracle.com, Chat on My Support Renewals, or find answers
and get t help.
Page 1 of 7
Support Service Number: 18682861
RL_Texas_DIR_v040725
This Order Form is issued pursuant to the Contract for Products and Related Services between the State
of Texas acting by and through the Department of Information Resources ("DIR") and Oracle America,
Inc. ("Oracle") (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373)(the "Contract"
). In the event of a conflict between this Order Form and the Contract, the Contract shall control to the
extent provided in Section 1.3, Order of Precedence, of the Contract.
The documents contained in the hyperlinks in the Schedules identified in the Contract were provided to
DIR as of January 29, 2025. DIR has not approved the information in the linked terms and makes no
representations about the suitability of these terms for Customer transactions. Because the terms are
provided via hyperlink, they are subject to change without notice. Customers are responsible for reading
and understanding the Contract and all related terms, including all Schedules and linked terms.
Page 2 of 7
Support Service Number: 18682861
RL_Texas_DIR_v040725
ORACLE®
GENERAL INFORMATION
OFFER EXPIRATION
ORACLE: Oracle America, Inc.
Support Service
Oracle Support
Number:
18682861
Sales
Sue McCullough
Representative:
Offer Expires:
30 -Sep -26
Telephone:
1-720-315-0674
Fax:
7197576040
E-mail:
sue.mccullough@oracle.com
CUSTOMER: City of Fort
Worth
CUSTOMER
CUSTOMER
QUOTE TO
BILL TO
Account Contact:
David Zellmer
Account Contact:
Accounts Payable
Account Name:
City of Fort Worth
Account Name:
City of Fort Worth
Address:
100 Fort Worth Trail
Address:
Information Technology
Solutions
Fort Worth
IT Solutions - ERP
TX 76102
100 Fort Worth Trail
United States
Fort Worth
TX 76102
United States
Telephone:
Telephone:
-0000
Fax:
Fax:
E-mail:
david.zellmer@fortworthte
E-mail:
zz_IT_Finance_Purchasing
xas.gov
@fortworthtexas.gov
"You" and "Your" as referenced in this quote refers to the Customer identified in the table above.
Oracle may provide certain notices about technical support services via e-mail. Accordingly, please verify
and update the Customer Quote To and Customer Bill To information in the above table to help ensure
that You receive such communications from Oracle. If changes are required to the Customer Quote To
and Customer Bill To information, please e-mail or fax the updated information, with Your support service
number 18682861, to Your Oracle Support Sales Representative identified in the table above.
Page 3 of 7
Support Service Number: 18682861
RL_Texas_DIR_v040725
SERVICE DETAILS
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Enterprise 16122120 8500 FULL USE 1 -Oct -26 30 -Sep -27 10,198.30
eCompensation - Enterprise
Employee Perpetual
Program Technical Support Fees: USD 10,198.30
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Enterprise 16122120 8500 FULL USE 1 -Oct -27 30 -Sep -28 10,402.27
eCompensation - Enterprise
Employee Perpetual
Program Technical Support Fees: USD 10,402.27
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Enterprise 16122120 8500 FULL USE 1 -Oct -28 30 -Sep -29 10,610.31
eCompensation - Enterprise
Employee Perpetual
Program Technical Support Fees: USD 10,610.31
Total Price: USD 31,210.88
Plus applicable tax
Please note the following:
• If You have questions regarding the Service Details section of this quote, or believe that corrections
are required, please contact Your Oracle Support Sales Representative identified on the first page of
this quote .
• Please review Oracle's technical support policies, including the Lifetime Support Policy, before
entering into this quote. Under Oracle's Lifetime Support Policy, the support level for an Oracle
product, if applicable, may change during the term of the services purchased under this quote. If
extended support is offered, an additional fee will be charged for such support if ordered. If You would
Page 4 of 7 Support Service Number: 18682861
RL_Texas_DIR_v040725
like to purchase extended support please contact Your Oracle Support Sales Representative
identified on the first page of this quote.
If Oracle accepts Your order, the start date set forth in the Service Detail table above shall serve as
the commencement date of the technical support services and the technical support services ordered
under this quote will be provided through the end date specified in the table for the applicable
programs and/ or hardware.
If any of the fields listed in the Service Detail table above are blank, then such fields do not apply for
the applicable programs and/or hardware for which You are purchasing technical support services.
Page 5 of 7
Support Service Number: 18682861
RL_Texas_DIR_v040725
TECHNICAL SUPPORT SERVICES TERMS
If the Customer and the Customer Quote To name identified in the General Information table above are
not the same, City of Fort Worth represents that Customer has authorized City of Fort Worth to issue a
purchase order for this quote on Customer's behalf and to bind Customer to the terms described herein.
City of Fort Worth agrees that the services ordered are for the sole benefit of Customer and shall only be
used by Customer. City of Fort Worth agrees to advise Customer of the terms of this quote as well as
any communications received from Oracle regarding the services.
If the Customer and the Customer Bill To name identified in the General Information table above are not
the same, Customer agrees that: a) Customer has the ultimate responsibility for payments under this
quote; and b) any failure of City of Fort Worth to make timely payment per the terms of this quote shall be
deemed a breach by Customer and, in addition to any other remedies available to Oracle, Oracle may
terminate Customer's technical support service under this quote in accordance with the provisions set
forth in the Contract for Products and Related Services between the State of Texas acting by and through
the Department of Information Resources ("DIR") and Oracle America, Inc. ("Oracle"), effective April 4,
2025 (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373) (the "DIR Agreement").
Technical support is provided under Oracle's technical support policies in effect at the time the services
are provided. The technical support policies are subject to change at Oracle's discretion; however,
Oracle will not materially reduce the level of services provided for supported programs and/or hardware
during the period for which fees for technical support have been paid. You should review the technical
support policies prior to ordering technical support in accordance with this quote. The current version of
the technical support policies may be accessed at http://www.oracle.com/us/support/policies/index.html.
The technical support services acquired under this quote are governed by the terms and conditions of the
DIR Agreement, which is incorporated herein by reference. Any use of the programs and/or hardware,
which includes updates and other materials provided or made available by Oracle as a part of technical
support services, is subject to the rights granted for the programs and/or hardware set forth in the order in
which the programs and/or hardware were acquired.
Page 6 of 7 Support Service Number: 18682861
RL_Texas_DIR_v040725
ORDER PROCESSING DETAILS
Your order is subject to Oracle's acceptance and must be submitted with a purchase order. Your order
shall become binding upon execution by You and acceptance by Oracle. Once placed, Your order shall
be non -cancelable and the sums paid nonrefundable, except as provided in the DIR Agreement.
Technical Support fees are invoiced Quarterly in Arrears. All fees payable to Oracle are due in
accordance with the terms of the DIR Agreement.
Oracle will issue an invoice to You upon receipt of a purchase order acceptable to Oracle. If You are not a
tax exempt organization, You agree to pay any sales, value-added or other similar taxes imposed by
applicable law, except for taxes based on Oracle's income. If You are a tax exempt organization, a copy
of Your tax exemption certificate must be submitted with Your purchase order.
Purchase Order
For the technical support services on this quote, the purchase order must be in a non -editable format
(e.g., PDF) and include the following information:
- Support Service Number: 18682861
- Total Price: USD 31,210.88 (excluding applicable tax)
- Local Tax, if applicable
In issuing a purchase order, City of Fort Worth agrees that the terms of this quote and the DIR Agreement
supersede the terms in the purchase order or any other non -Oracle document, and no terms included in
any such purchase order or other non -Oracle document shall apply to the technical support services
ordered under this quote.
The signature below affirms City of Fort Worth's commitment to pay for the services ordered in
accordance with the terms of this renewal order.
City of Fort Worth
Dianna Giordano (Sep 24, 2026 15:04:13 CDT)
Authorized Signature
Dianna Giordano
Name
Assistant City Manager
Title
09/24/2026
Signature Date
Page 7 of 7
Support Service Number: 18682861
RL_Texas_DIR_v040725
[Executed effective as of the date signed by the Assistant City Manager above.] / [ACCEPTED
AND AGREED:]
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name
Title:
Kevin Gunn
Director, IT Solutions
Approved as to Form and Legality:
Candace PacaIiava
By: Candace Pagliara (Sep 22, 2b 76:49 CDT)
Name: Candace Pagliara
Title: Sr. Assistant City Attorney
Contract Authorization:
M&C: 26-0872
Approval Date: 09/15/2026
Form 1295: N/A
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.
By:
Name: David Zellmer
Title: Sr. IT Solutions Manager
City Secretary:
By:
Name:
Title:
Jannette Goodall
City Secretary
ORACLE®
16 -Jul -26
David Zellmer
City of Fort Worth
100 Fort Worth Trail
Fort Worth
TX 76102
United States
Dear David Zellmer
The technical support services provided under support service number 20265663 will expire, or have
expired, on 30 -Sep -26. Please find attached a quote for the renewal of these technical support services. If
applicable, the attached quote may include technical support services that you have requested to order
that are in addition to the technical support services that you are renewing.
To prevent interruption to and/ or termination of technical support services, please complete your order for
the renewal of technical support services, identified in the quote, by issuing a purchase order acceptable
to Oracle in accordance with the Order Processing Details section of the quote on or before 1 -Sep -26.
If you have questions regarding your order or require further information, please contact me at the e-mail
address provided below.
Regards,
Sue McCullough
Have a question? Email sue.mccullough@oracle.com, Chat on My Support Renewals, or find answers
and get t help.
Page 1 of 7
Support Service Number: 20265663
RL_Texas_DIR_v040725
This Order Form is issued pursuant to the Contract for Products and Related Services between the State
of Texas acting by and through the Department of Information Resources ("DIR") and Oracle America,
Inc. ("Oracle") (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373)(the "Contract"
). In the event of a conflict between this Order Form and the Contract, the Contract shall control to the
extent provided in Section 1.3, Order of Precedence, of the Contract.
The documents contained in the hyperlinks in the Schedules identified in the Contract were provided to
DIR as of January 29, 2025. DIR has not approved the information in the linked terms and makes no
representations about the suitability of these terms for Customer transactions. Because the terms are
provided via hyperlink, they are subject to change without notice. Customers are responsible for reading
and understanding the Contract and all related terms, including all Schedules and linked terms.
Page 2 of 7
Support Service Number: 20265663
RL_Texas_DIR_v040725
ORACLE®
GENERAL INFORMATION
OFFER EXPIRATION
ORACLE: Oracle America, Inc.
Support Service
Oracle Support
Number:
20265663
Sales
Sue McCullough
Representative:
Offer Expires:
30 -Sep -26
Telephone:
1-720-315-0674
Fax:
7197576040
E-mail:
sue.mccullough@oracle.com
CUSTOMER: City of Fort
Worth
CUSTOMER
CUSTOMER
QUOTE TO
BILL TO
Account Contact:
David Zellmer
Account Contact:
Accounts Payable
Account Name:
City of Fort Worth
Account Name:
City of Fort Worth
Address:
100 Fort Worth Trail
Address:
Information Technology
Solutions
Fort Worth
IT Solutions - ERP
TX 76102
100 Fort Worth Trail
United States
Fort Worth
TX 76102
United States
Telephone:
Telephone:
-0000
Fax:
Fax:
E-mail:
david.zellmer@fortworthte
E-mail:
zz_IT_Finance_Purchasing
xas.gov
@fortworthtexas.gov
"You" and "Your" as referenced in this quote refers to the Customer identified in the table above.
Oracle may provide certain notices about technical support services via e-mail. Accordingly, please verify
and update the Customer Quote To and Customer Bill To information in the above table to help ensure
that You receive such communications from Oracle. If changes are required to the Customer Quote To
and Customer Bill To information, please e-mail or fax the updated information, with Your support service
number 20265663, to Your Oracle Support Sales Representative identified in the table above.
Page 3 of 7
Support Service Number: 20265663
RL_Texas_DIR_v040725
SERVICE DETAILS
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Mobile Inventory 16705172 8500 FULL USE 1 -Oct -26 30 -Sep -27 47,786.08
Management - Enterprise
Employee Perpetual
Program Technical Support Fees: USD 47,786.08
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Mobile Inventory 16705172 8500 FULL USE 1 -Oct -27 30 -Sep -28 48,741.80
Management - Enterprise
Employee Perpetual
Program Technical Support Fees: USD 48,741.80
Program Technical Support Services
Service Level: Software Update License & Support
Product Description CSI # Qty License License Start Date End Date Price
Metric Level /
Type
PeopleSoft Mobile Inventory 16705172 8500 FULL USE 1 -Oct -28 30 -Sep -29 49,716.63
Management - Enterprise
Employee Perpetual
Program Technical Support Fees: USD 49,716.63
Total Price: USD 146,244.51
Plus applicable tax
Please note the following:
• If You have questions regarding the Service Details section of this quote, or believe that corrections
are required, please contact Your Oracle Support Sales Representative identified on the first page of
this quote .
• Please review Oracle's technical support policies, including the Lifetime Support Policy, before
entering into this quote. Under Oracle's Lifetime Support Policy, the support level for an Oracle
product, if applicable, may change during the term of the services purchased under this quote. If
extended support is offered, an additional fee will be charged for such support if ordered. If You would
Page 4 of 7 Support Service Number: 20265663
RL_Texas_DIR_v040725
like to purchase extended support please contact Your Oracle Support Sales Representative
identified on the first page of this quote.
If Oracle accepts Your order, the start date set forth in the Service Detail table above shall serve as
the commencement date of the technical support services and the technical support services ordered
under this quote will be provided through the end date specified in the table for the applicable
programs and/ or hardware.
If any of the fields listed in the Service Detail table above are blank, then such fields do not apply for
the applicable programs and/or hardware for which You are purchasing technical support services.
Page 5 of 7
Support Service Number: 20265663
RL_Texas_DIR_v040725
TECHNICAL SUPPORT SERVICES TERMS
If the Customer and the Customer Quote To name identified in the General Information table above are
not the same, City of Fort Worth represents that Customer has authorized City of Fort Worth to issue a
purchase order for this quote on Customer's behalf and to bind Customer to the terms described herein.
City of Fort Worth agrees that the services ordered are for the sole benefit of Customer and shall only be
used by Customer. City of Fort Worth agrees to advise Customer of the terms of this quote as well as
any communications received from Oracle regarding the services.
If the Customer and the Customer Bill To name identified in the General Information table above are not
the same, Customer agrees that: a) Customer has the ultimate responsibility for payments under this
quote; and b) any failure of City of Fort Worth to make timely payment per the terms of this quote shall be
deemed a breach by Customer and, in addition to any other remedies available to Oracle, Oracle may
terminate Customer's technical support service under this quote in accordance with the provisions set
forth in the Contract for Products and Related Services between the State of Texas acting by and through
the Department of Information Resources ("DIR") and Oracle America, Inc. ("Oracle"), effective April 4,
2025 (DIR Contract No. DIR-CPO-5439; Oracle Contract No. US-GMA-80517373) (the "DIR Agreement").
Technical support is provided under Oracle's technical support policies in effect at the time the services
are provided. The technical support policies are subject to change at Oracle's discretion; however,
Oracle will not materially reduce the level of services provided for supported programs and/or hardware
during the period for which fees for technical support have been paid. You should review the technical
support policies prior to ordering technical support in accordance with this quote. The current version of
the technical support policies may be accessed at http://www.oracle.com/us/support/policies/index.html.
The technical support services acquired under this quote are governed by the terms and conditions of the
DIR Agreement, which is incorporated herein by reference. Any use of the programs and/or hardware,
which includes updates and other materials provided or made available by Oracle as a part of technical
support services, is subject to the rights granted for the programs and/or hardware set forth in the order in
which the programs and/or hardware were acquired.
Page 6 of 7 Support Service Number: 20265663
RL_Texas_DIR_v040725
ORDER PROCESSING DETAILS
Your order is subject to Oracle's acceptance and must be submitted with a purchase order. Your order
shall become binding upon execution by You and acceptance by Oracle. Once placed, Your order shall
be non -cancelable and the sums paid nonrefundable, except as provided in the DIR Agreement.
Technical Support fees are invoiced Quarterly in Arrears. All fees payable to Oracle are due in
accordance with the terms of the DIR Agreement.
Oracle will issue an invoice to You upon receipt of a purchase order acceptable to Oracle. If You are not a
tax exempt organization, You agree to pay any sales, value-added or other similar taxes imposed by
applicable law, except for taxes based on Oracle's income. If You are a tax exempt organization, a copy
of Your tax exemption certificate must be submitted with Your purchase order.
Purchase Order
For the technical support services on this quote, the purchase order must be in a non -editable format
(e.g., PDF) and include the following information:
- Support Service Number: 20265663
- Total Price: USD 146,244.51 (excluding applicable tax)
- Local Tax, if applicable
In issuing a purchase order, City of Fort Worth agrees that the terms of this quote and the DIR Agreement
supersede the terms in the purchase order or any other non -Oracle document, and no terms included in
any such purchase order or other non -Oracle document shall apply to the technical support services
ordered under this quote.
The signature below affirms City of Fort Worth's commitment to pay for the services ordered in
accordance with the terms of this renewal order.
City of Fort Worth
GQANw��
Dianna Giordano (Sep 24, 2026 15:04:13 CDT)
Authorized Signature
Dianna Giordano
Name
Assistant City Manager
Title
09/24/2026
Signature Date
Page 7 of 7
Support Service Number: 20265663
RL_Texas_DIR_v040725
[Executed effective as of the date signed by the Assistant City Manager above.] / [ACCEPTED
AND AGREED:]
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name
Title:
Kevin Gunn
Director, IT Solutions
Approved as to Form and Legality:
By:
Name:
Title:
Candace Pa ii�
Candace Pagliara (Sep 22, 202 12:56.49 CDT)
Candace Pagliara
Sr. Assistant City Attorney
Contract Authorization:
M&C: 26-0872
Approval Date: 09/15/2026
Form 1295: N/A
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.
By:
Name: David Zellmer
Title: Sr. IT Solutions Manager
City Secretary:
By:
Name:
Title:
Jannette Goodall
City Secretary
FORT WORTH,
MAYOR AND COUNCIL COMMUNICATION
7.5.4 RENEWAL OPTIONS FOR IT -MANAGED ORACLE SOFTWARE
DATE: 09/15/26 M&C FILE NUMBER: M&C 26-0872
DEPARTMENT: IT SOLUTIONS
SUBJECT
(ALL) Authorize Increase of the Annual Spend Authority with Oracle America, Inc. in the Amount
of $40,416.22 for Purchase of Additional Oracle -branded Software Licenses and Authorize Five
Additional One -Year Renewal Options with Oracle America, Inc. for Purchase of Annual
Licensing, Maintenance and Support for Oracle -branded Software in an Annual Amount Up to
$1,200,000.00, with an Annual Increase of $100,000.00 for All City Departments
RECOMMENDATION
it is recommended that City Council:
1. Authorize increase of the annual spend authority with Oracle America, Inc. using Texas
Department of Information Resources Contract No. DIR-CPO-5439 in the amount of
$40,416.22 for the purchase of 850 additional Oracle -branded software licenses for on -
premise subscriptions; and
2. Authorize five additional one-year renewal options with Oracle America, Inc. using Texas
Department of Information Resources Contract No. DIR-CPO-5439 for purchase of
annual licensing, maintenance, and support for Oracle -branded software in an annual
amount up to $1,200,000.00, with an annual increase of $100,000.00 for all City
departments.
DISCUSSION
On November 11, 2008, City Council approved Mayor and Council Communication (M&C) C-
23173 to authorize award of a Request for Proposals (REP) issued in late 2007 for a new
enterprise Human Resource and Payroll system. The City executed City Secretary Contract
(CSC) No. 37961 with Oracle USA, Inc. (now Oracle America, Inc.) for purchase of the Oracle -
branded PeopleSoft Human Capital Management (HCM) solution and related services in an
amount not to exceed $2,070,000.00.
On February 9, 2010, City Council approved M&C C-24088 to authorize amendment of CSC No.
37961 with Oracle America, Inc. (as amended by M&C C-24097) for purchase of the Oracle -
branded PeopleSoft Financial Supply Chain Management (FSCM) solution and related services.
The additional purchase of PeopleSoft FSCM allowed the City to take advantage of discounted
pricing offered by Oracle for purchases of a complete Enterprise Resource Planning (ERP)
solution and reduce integrations needed to connect separate software platforms.
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On November 16, 2010, City Council approved M&C C-24740 to authorize four (4) one-year
renewal options with Oracle America, Inc. (Oracle) for purchase of annual maintenance and
support of PeopleSoft HCM and related modules for a locked in annual price of $240,508.00.
On February 15, 2011, City Council approved M&C C-24740 to authorize four (4) one-year
renewal options with Oracle for purchase of annual maintenance and support for PeopleSoft
FSCM and related modules for a locked in annual price of $332,227.48. Upon expiration of these
four renewal options, annual renewals will have a three percent (3%) annual increase and
require new City Council authorization.
On October 21, 2014, City Council approved M&C C-27045 to authorize four one-year renewal
options with Oracle for the purchase of annual maintenance and support for PeopleSoft HCM
and related modules in an annual amount not to exceed $243,771.69.
On April 12, 2016, City Council approved M&C P-11862 to authorize four one-year renewal options
with Oracle for the purchase of annual maintenance and support of PeopleSoft HCM, PeopleSoft
FSCM, and related modules (Oracle ERP Solution) in an annual amount up to $753,925.00 using
Texas Department of Information Resources (DIR) Contract No. DIR-TSO-2539.
On October 25, 2016, City Council approved M&C P-11959 to authorize a purchase with Oracle
for installation of a new budget module within the ERP solution in an initial amount up to
$181,107.00 with future renewals in an amount up to $115,264.00 using Texas Department of
Information Resources (DIR) Contract No. DIR-TSO-2539. The ERP budget module replaced the
City's existing Budget Reporting and Analysis Support System (BRASS) and the Capital
Improvement Program (CIP) system.
On August 23, 2022, City Council approved M&C 22-0611 to authorize four one-year renewal
options with Oracle America, Inc. for the purchase of annual licensing, maintenance, and
support for Oracle -branded software in an annual amount up to $1,005,000.00, with an annual
increase between three to five percent using DIR Contract No. DIR-TSO-4158. In April 2026, IT
Solutions utilized the administrative change order to increase the shared authority to a revised
amount not to exceed $1,321,583.78 to support enhancements to the Primavera cloud
subscription.
On July 22, 2026, the City executed CSC 65562 with Oracle to increase licenses for the ERP
solution to support increases to City employees, temporary employees and contractors
needing access to PeopleSoft FSCM and PeopleSoft HCM. Oracle provided an ordering
document to increase licenses by 850, with an initial cost of $281,170.39. The initial purchase
includes annual maintenance and support through September 30, 2027 to align with the
expiration of the upcoming renewal term. Due to urgent need of additional licenses, IT Solutions
opted to utilize spend authority previously authorized for annual licensing, maintenance, and
support and return to City Council to request the necessary increase in the authority available
for the current renewal term.
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This M&C requests authorization for an increase in the shared spend authority with Oracle for
the purchase of Oracle -branded software in an amount up to $282,000.00 to support the
increase of licenses and processing of the upcoming renewal of annual subscriptions. Upon
approval of this M&C, the City will also be authorized to renew the Oracle -branded software
subscriptions for an additional five (5) one-year renewal terms in an amount up to
$1,200,000.00, with an annual increase of $100,000.00. The four Oracle -branded subscriptions
that make up the ERP Solution have a set 2% annual increase for Renewal 18, Renewal 19, and
Renewal 20. Beginning in Renewal 21, the annual increase would range from 8% to 10% unless
renegotiated with Oracle. The Oracle -branded Primavera P6 Project Portfolio Management
(Primavera P6) cloud subscription has a 10% annual increase that began in FY2025.
Upon approval of this M&C, the shared annual authority available for Oracle -branded software
will be as follows:
Renewal No.
(based on original 2008 order)
Co-op Dates
Subscription Dates
Current
Annual Amount
Proposed
Annual Amount
Renewal 14 (FY2023)
08/01/2022 - 07/30/2023
10/01/2022 - 09/30/2023
$ 1,005,000.00
$ 1,005,000.00
Renewal 15 (FY2024)
08/01/2023 - 07/30/2024
10/01/2023 - 09/30/2024
1,055,250.00
1,055,250.00
Renewal 16 (FY2025)
08/01/2024 - 10/28/2024*
10/01/2024 - 09/30/2025
1,108,012.50
1,108,012.50
Renewal 17 (FY2026)
04/04/2025 - 04/03/2026
10/01/2025 - 09/30/2026
1,163,413.13
1,163,413.13
Renewal 18 (FY2027)
04/04/2026 - 04/03/2027
10/01/2026 - 09/30/2027
1,321,583.78
1,362,000.00
Renewal 19 (FY2028)
04/04/2027 - 04/03/2028
10/01/2027 - 09/30/2028
1,200,000.00
Renewal 20 (FY2029)
04/04/2028 - 04/03/2029
10/01/2028 - 09/30/2029
1,300,000.00
Renewal 21 (FY2030)
04/04/2029 - 04/03/2030
10/01/2029 - 09/30/2030
1,400,000.00
Renewal 22 (FY2031)
04/04/2030 - 04/03/2031
10/01/2030 - 09/30/2031
1,500,000.00
Renewal 23 (FY2032)
04/04/2031 - 04/03/2032
10/01/2031 - 09/30/2032
$ 1,600,000.00
*The replacement contract to DIR-TSO-4158 was not executed by Oracle and Texas
Department of Information Resources (DIR) until April 4, 2025.
When purchasing through a cooperative contract, Oracle relies solely on the cooperative
agency's negotiated terms and does not acknowledge or sign City -prepared documents for
on -premise subscriptions. Prior to the start of each renewal period, Oracle provides quotes to
the City for processing. The Information Technology Solutions (IT Solutions) department was
approved an exemption by the City Attorney's Office to waive the City requirement for a
mutually executed agreement with Oracle.
The Oracle Primavera subscription is cloud -based and has paperwork provided by Oracle for
signature annually. These documents are filed with the City Secretary's Office as CSC 50589.
Funding will be available to support the amendment in the Other Contractual Services account
within the IT Solutions Fund upon adoption of the Fiscal Year 2027 Operating budget.
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SMALL BUSINESS: A Small Business goal is not assigned to this contract because a waiver has
been approved by the Information Technology Solutions Department's Assistant City Manager,
in accordance with the City's Small Business Ordinance.
COOPERATIVE PURCHASE: State law provides that a local government purchasing an item under
a cooperative purchase agreement satisfies State laws requiring that the local government
seek competitive bids for purchase of the item. Cooperative contracts have been competitively
bid to increase and simplify the purchasing power of local government entities across the State
of Texas.
SUCCESSOR CONTRACTS: The City will initially use this cooperative agreement to make
purchases authorized by this M&C. In the event the cooperative agreement is not renewed, staff
would cease purchasing at the end of the last purchase agreement coinciding with a valid
cooperative contract. If the City Council were to not appropriate funds for a future year, staff
would stop making purchases when the last appropriation expires, regardless of whether the
then -current purchase agreement has expired.
If the cooperative agreement is extended, this M&C authorizes the City to purchase similar
products under the extended contract. In the event a cooperative agreement is not extended,
but vendor and cooperative purchasing agency execute new cooperative agreement(s) with
substantially similar terms, this M&C authorizes the City to purchase the products under the
new contract(s). If this occurs, in no event will the City continue to purchase goods and services
under the new agreements beyond 2032 without seeking Council approval.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by
the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and
does not require specific City Council approval as long as sufficient funds have been
appropriated.
AGREEMENT TERM: Upon City Council's approval, the current term of the cooperative agreement
will expire April 3, 2027.
RENEWAL OPTIONS: Upon approval by City management, the subscriptions may be renewed for
five (5) additional one-year renewal terms in accordance with the underlying cooperative
agreement, at the City's option. This action does not require specific City Council approval
provided that the City Council has appropriated sufficient funds to satisfy the City's obligations
during the renewal period. If City management does not approve continued use of a
cooperative agreement, staff would stop making purchases upon expiration of the last
authorized agreement term.
These subscriptions serve ALL COUNCIL DISTRICTS.
This contract will be with a publicly -traded business entity or a wholly -owned subsidiary of a
publicly -traded business entity.
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FISCAL INFORMATION/CERTIFICATION
The Director of Finance certifies that funds are available in the current operating budget, as
previously appropriated, and upon adoption of the Fiscal Year 2027 Budget by the City Council,
funds will be available in the Fiscal Year 2027 operating budget, as appropriated, in the IT
Solutions Fund. Prior to an expense being incurred, the Information Technology Solutions
Department has the responsibility to validate the availability of funds.
SUBMITTED FOR CITY MANAGER'S OFFICE BY: Dianna Giordano (7783)
ORIGINATING BUSINESS UNIT HEAD: Kevin Gunn (2015)
ADDITIONAL INFORMATION CONTACT: Mark DeBoer (8598)
ATTACHMENTS
1. CONFIDENTIAL - FID Table 04Renewal Options for IT Managed Oracle Software [7.5.4.1 - 1
page]
2. CONFIDENTIAL - IT Solutions Funding avail 2026 [7.5.4.2 - 1 page]
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City Secretary's Office
Contract Routing & Transmittal Slip
Contractor's Name: Oracle America, Inc.
Subject of the Agreement: Oracle ordering documents for eighteenth renewal of on -premise
subscriptions. Subscriptions consist of Oracle support service #s 3981707, 12812190, 18682861 & 20265663
M&C Approved by the Council? * Yes 8 No ❑
If so, the M&C must be attached to the contract.
Is this an Amendment to an Existing contract? Yes ❑ No 8
If so, provide the original contract number and the amendment number.
Is the Contract "Permanent"? *Yes ❑ No 8
If unsure, see back page for permanent contract listing.
Is this entire contract Confidential? *Yes 8 No ❑ If only specific information is
Confidential, please list what information is Confidential and the page it is located.
Effective Date:
If different from the approval date.
Expiration Date: September 30, 2029
If applicable.
Is a 1295 Form required? * Yes ❑ No 8
*If so, please ensure it is attached to the approving M&C or attached to the contract.
Project Number: If applicable.
*Did you include a Text field on the contract to add the City Secretary Contract (CSC)
number? Yes 8 No ❑
Contracts need to be routed for CSO processing in the following order:
1. Katherine Cenicola (Approver)
2. Jannette S. Goodall (Signer)
3. Allison Tidwell (Form Filler)
*Indicates the information is required and if the information is not provided, the contract will be
returned to the department.