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HomeMy WebLinkAboutContract 45930 CITY SECItZrAW . CONTRACT NO. PROFESSIONAL SERVICES AGREEMENT This PROFESSIONAL SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH (the "City"), a home rule municipal corporation of the State of Texas, acting by and through its duly authorized Assistant City Manager, and The Segal Company (Western States), Inc., ("Consultant"), a Maryland corporation, acting by and through its duly authorized Vice President. For purposes of this Agreement, City and Consultant may each be individually referred to as a"party"and collectively referred to as the "parties." 1. SERVICES. 1.1. Consultant will, with good faith and due diligence, provide the City with professional services related to evaluation of the classification and compensation plans used by the City with respect to those positions that are not subject to civil service laws ("general employee positions") covered by 134 benchmark positions. In particular, Consultant will perform all duties outlined and described in the Statement of Work, which is attached hereto as Exhibit "A" and incorporated herein for all purposes as though it were set forth at length. The actions and objectives contained in Exhibit "A" are referred to herein as the "Services." 1.2. Consultant shall perform the Services in accordance with standards in the industry for the same or similar services. In addition, Consultant shall perform the Services in accordance with all applicable federal, state, and local laws, rules, and regulations. 2. TERM. Services shall be provided by Consultant for a term beginning July 23, 2014, and ending July 22, 2015, unless terminated earlier in accordance with the provisions of this Agreement. This Agreement may be renewed for up to four additional one-year periods by mutual written agreement of the parties. 3. COMPENSATION. 3.1 Fee As full and complete compensation for all Services described above, the City shall pay Consultant an amount not to exceed Three Hundred Thousand Dollars ($300,000.00) in accordance with the Compensation Schedule, which is attached as Exhibit "B," which is incorporated for all purposes herein. Consultant shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. The City shall not be liable for any additional expenses of Consultant not specified by this Agreement unless the City first approves such expenses in writing. 3.2 Structure of Payments i. In accordance with the Compensation Schedule, the Consultant will issue a monthly invoice to the City. Invoices shall be submitted to Brian Dickerson, 1000 Throckmorton, Fort Worth, Texas 76102. Invoices are due and payable within 30 days of receipt. ii. Each invoice shall briefly describe the nature of the work performed. If the City requires additional reasonable documentation, it shall request the same promptly after receiving the above- described information, and the Consultant shall provide such additional reasonable documentation to the extent the same is available. iii. On full and final completion of the Services, Consultant shall submit a final invoice, and City shall pay any balance due within 30 days of receipt of such invoice. rOFFICIAL RECORD Compensation and classification Studies SECRET T EIV �I 11 2014 WoRTN, TX iv. In the event of a disputed or contested billing, only the portion being contested will be withheld from payment, and the undisputed portion will be paid. City will exercise reasonableness in contesting any bill or portion thereof. No interest will accrue on any contested portion of the billing until the contest has been mutually resolved. V. For contested billings, the City shall make payment in full to Consultant within 60 days of the date the contested matter is resolved. If City fails to make such payment, Consultant may, after giving 7 days' written notice to City, suspend services under this Agreement until paid in full, including interest calculated from the date the billing contest was resolved. In the event of suspension of services, Consultant shall have no liability to City for delays or damages caused to City because of such suspension of services. 4. TERMINATION. 4.1. Written Notice. The City or Consultant may terminate this Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. 4.2 Non-appropriation of Funds. In the event no funds or insufficient funds are appropriated by the City in any fiscal period for any payments due hereunder, City will notify Consultant of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds shall have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, the City shall pay Consultant for services actually rendered up to the effective date of termination and Consultant shall continue to provide the City with services requested by the City and in accordance with this Agreement up to the effective date of termination. 5. DISCLOSURE OF CONFLICTS AND CONE IDENTIAL INFORMATION. Consultant hereby warrants to the City that Consultant has made full disclosure in writing of any existing or potential conflicts of interest related to Consultant's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Consultant hereby agrees immediately to make full disclosure to the City in writing. Consultant, for itself and its officers, agents and employees, further agrees that it shall treat all information provided to it by the City as confidential and shall not disclose any such information to a third party without the prior written approval of the City. Consultant shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Consultant shall notify the City immediately if the security or integrity of any City information has been compromised or is believed to have been compromised. 6. RIGHT TO AUDIT. Consultant agrees that the City shall, until the expiration of three (3) years after final payment under this contract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of the Consultant involving transactions relating to this Contract at no additional cost to the City. Consultant agrees that the City shall have access during normal working hours to all necessary Consultant facilities and shall be provided adequate and appropriate Compensation and Classification Studies Page 2 of 24 work space in order to conduct audits in compliance with the provisions of this section. The City shall give Consultant reasonable advance notice of intended audits. Consultant further agrees to include in all its subcontractor agreements hereunder a provision to the effect that the subcontractor agrees that the City shall, until expiration of three (3) years after final payment of the subcontract, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records of such subcontractor involving transactions related to the subcontract, and further that City shall have access during normal working hours to all subcontractor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this paragraph. City shall give subcontractor reasonable notice of intended audits. 7. INDEPENDENT CONSULTANT. It is expressly understood and agreed that Consultant shall operate as an independent Consultant as to all rights and privileges granted herein, and not as agent, representative or employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement, Consultant shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, consultants and subcontractors. Consultant acknowledges that the doctrine of respondeat superior shall not apply as between the City, its officers, agents, servants and employees, and Consultant, its officers, agents, employees, servants, consultants and subcontractors. Consultant further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Consultant. 8. LIABILITY AND INDEMNIFICATION. CONSULTANT SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF CONSULTANT, ITS OFFICERS, AGENTS,SERVANTS OR EMPLOYEES. CONSULTANT COVENANTS AND AGREES TO, AND DOES HEREBY, INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR LAWSUITS FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED DAMAGE OR LOSS TO CONSULTANT'S BUSINESS AND ANY RESULTING LOST PROFITS) AND/OR PERSONAL INJURY,INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF CONSULTANT,ITS OFFICERS,AGENTS, SERVANTS OR EMPLOYEES. 9. ASSIGNMENT AND SUBCONTRACTING. Consultant shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of the City. If the City grants consent to an assignment, the assignee shall execute a written agreement with the City and the Consultant under which the assignee agrees to be bound by the duties and obligations of Consultant under this Agreement. The Consultant and Assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. If the City grants consent to a subcontract, the subcontractor shall execute a written agreement with the Compensation and Classification Studies Page 3 of 24 Consultant referencing this Agreement under which the subcontractor shall agree to be bound by the duties and obligations of the Consultant under this Agreement as such duties and obligations may apply. The Consultant shall provide the City with a fully executed copy of any such subcontract. 10. INSURANCE. Consultant shall provide the City with certificate(s) of insurance documenting policies of the following minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability $1,000,000 Each Occurrence $2,000,000 Aggregate (b) Automobile Liability $1,000,000 Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by the Consultant, its employees, agents, representatives in the course of the providing services under this Agreement. "Any vehicle" shall be any vehicle owned, hired and non-owned. (c) Worker's Compensation Statutory limits Employer's liability $100,000 Each accident/occurrence $100,000 Disease- per each employee $500,000 Disease- policy limit This coverage may be written as follows: Workers' Compensation and Employers' Liability coverage with limits consistent with statutory benefits outlined in the Texas workers' Compensation Act (Art. 8308 — 1.01 et seq. Tex. Rev. Civ. Stat.)and minimum policy limits for Employers' Liability of$100,000 each accident/occurrence, $500,000 bodily injury disease policy limit and $100,000 per disease per employee. (d) Professional Liability(Errors& Omissions) $1,000,000 Each Claim Limit $1,000,000 Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims-made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance shall be submitted to the City to evidence coverage. 10.2 Certificates. Certificates of Insurance evidencing that the Consultant has obtained all required insurance shall be delivered to the City prior to Consultant proceeding with any work Compensation and Classification Studies Page 4 of 24 pursuant to this Agreement. All policies except Workers' Compensation and Professional Liability shall be endorsed to name the City as an additional insured thereon, as its interests may appear. All policies shall contain a Waiver of Subrogation for the benefit of the City of Fort Worth. The term City shall include its employees, officers, officials, agent, and volunteers in respect to the contracted services. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. A minimum of thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Such terms shall be endorsed onto Consultant's insurance policies. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 11. COMPLIANCE WITH LAWS,ORDINANCES,RULES AND REGULATIONS. Consultant agrees to comply with all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies Consultant of any violation of such laws, ordinances, rules or regulations, Consultant shall immediately desist from and correct the violation. 12. NON-DISCRIMINATION COVENANT. Consultant, for itself, its personal representatives, assigns, subcontractors and successors in interest, as part of the consideration herein, agrees that in the performance of Consultant's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law including Chapter 17, Article III of the Code of the City of Fort Worth. If any claim arises from an alleged violation of this non-discrimination covenant by Consultant, its personal representatives, assigns, subcontractors or successors in interest, Consultant agrees to assume such liability and to indemnify and defend the City and hold the City harmless from such claim. 13. NOTICES. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To The CITY: To CONSULTANT: City of Fort Worth The Segal Company(Western States), Inc. Attn: Susan Alanis Ruth Ann Eledge, Vice President 1000 Throckmorton Street 5050 Quorum Drive, Suite 625 Fort Worth, TX 76102-6311 Dallas, TX 75254 Facsimile: (817) 392-8654 Facsimile: (202) 833-6490 14. SOLICITATION OF EMPLOYEES. Neither the City nor Consultant shall, during the term of this agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent Consultant, any person who is or has been employed by the other during the term of this agreement,without the prior written consent of the person's employer. Compensation and Classification Studies Page 5 of 24 15. GOVERNMENTAL POWERS. It is understood and agreed that by execution of this Agreement, the City does not waive or surrender any of its governmental powers. 16. NO WAIVER. The failure of the City or Consultant to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or Consultant's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. GOVERNING LAW/VENUE. This Agreement shall be construed in accordance with the internal laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought on the basis of this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. SEVERABILITY. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. FORCE MAJEURE. The City and Consultant shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control (force majeure), including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20. HEADINGS NOT CONTROLLING. Headings and titles used in this Agreement are for reference purposes only and shall not be deemed a part of this Agreement. 21. REVIEW OF COUNSEL. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto. 22. AMENDMENTS/MODIFICATIONS/EXTENSIONS. No extension, modification or amendment of this Agreement shall be binding upon a party hereto unless such extension, modification, or amendment is set forth in a written instrument, which is executed by an authorized representative and delivered on behalf of such party. 23. ENTIRETY OF AGREEMENT. This Agreement, including the schedule of exhibits attached hereto and any documents incorporated herein by reference, contains the entire understanding and agreement between the City and Compensation and Classification Studies Page 6 of 24 Consultant, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24. SIGNATURE AUTHORITY. The person signing this agreement hereby warrants that he/she has the legal authority to execute this agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. The other party is fully entitled to rely on this warranty and representation in entering into this Agreement. WITNESS WHEREOF,the parties hereto have executed this Agreement in multiples this day of / 2014. CITY OF FORT WORTH: THE SEGAL COMPANY(WESTERN STATES),INC. By: By: le f 6� Sus Al is Ruth Ann Eledge Assi t Cityyy Manager Vice President Date: —r ATTES ATTEST: - By: By: �� - M J. ayser Name: Pbar�c e- A . Ca,tc.Ls+i-,o,-t Ci Secretary F® '' APPROVED AS TO FORM LE IT j S` g0 S� By: Denis Mc Troy �"00000000°° Assistant City AttO y S CONTRACT AUTHORIZATION: M&C:_ C- 2-6`4S Date Approved OFFICIAL RECORD CITY SECRETARY FT.WORTH,TX Compensation and Classification Studies Page 7 of 24 EXHIBIT A STATEMENT OF WORK Project I—Compensation Study Project II—Job Classification Study PROJECT I—Compensation Study Overview Consultant shall review the compensation structure currently employed by the City for the 134 exempt and non-exempt general employee benchmark positions identified by the City's Human Resources Department; review and analyze the compensation structures employed by other entities included in market data provided by the City with respect to positions that are comparable to the City benchmark positions; and develop and present recommendations regarding changes to the City's compensation structures to be competitive with the entities included in the market data. • Task 1 —Project Initiation • Task 2 —Conduct Market Analysis • Task 3 — Recommendations Development • Task 4—Develop Strategies for a Sustainable Compensation System • Task 5 —Present Final Results Throughout the Project and all related presentations and reporting, Consultant shall utilize the following grouping of job classifications (Classification Groupings): (i) appointed positions, assistant city managers, department directors, and assistant department directors; (ii) managers and other exempt professionals; (iii) engineering positions; and (iv) information technology (IT) positions. Task 1 —Project Initiation Task Summary: This task consists of an Initial Meeting between Consultant and key City personnel and development of an Employee Communication Plan for the Project. Consultant's Duties: Initial Meeting Consultant shall: Meet with the City's designated project team and other key stakeholders and advisors selected by the City to discuss a Project strategy that will facilitate a smooth and effective working relationship and a successful outcome. During this meeting Consultant will: • Receive and review data from the City; • Discuss criteria used in selecting benchmark entities and review, revise (if Compensation and Classification Studies Page 8 of 24 needed), and finalize the list of benchmark organizations; • Confirm the methodology to be used in analyzing the City-provided market benchmark entities to determine compensation structure used for positions that are comparable to the City positions being benchmarked; • Discuss the City's current compensation structures and potential design changes; • Finalize the timeline and specific dates for deliverables; • Clarify Consultant's and City's roles in each Project phase; • Establish parameters and protocols for keeping the City's project team updated and informed; and • Identify data or information needed to support the overall assignment. Employee Communication Plan Consultant shall: In consultation with the City's Human Resources Department, develop and implement a plan for communicating to City employees the purpose and scope of the Project; for addressing questions that are frequently asked about compensation studies; and for communicating any changes made as a result of the Project. City Participation Required: City will: Identify a project team that will be responsible for coordinating City efforts in connection with the Project. Provide a suitable meeting room for the Initial Meeting. Ensure attendance of the City project team and other identified key stakeholders and advisors. Provide Consultant with the following information for each of the 134 City benchmark positions, with such information to be provided in an electronic format agreed to by Consultant and City: • Salary structures; • Applicable current personnel policy documents; • Organization charts; • Job descriptions in an editable format such as Microsoft Word; and • Employee census data. Deliverable: Employee Communication Plan Task 2 —— Conduct Market Analysis Task Summary• In this task, Consultant will review and analyze market data to draw comparisons regarding payment structures at the City and at the benchmark entities. In connection with this task Consultant will Develop a Study Methodology, Analyze the Market Data, and Prepare a Report of Consultant's Findings. Compensation and Classification Studies Page 9 of 24 Consultant's Duties: Develop a Study Methodology Consultant shall: Meet with the City's designated project team to review options for conducting the market study and advise of possible implications on the design of future pay structures and policies; to develop an understanding of the City's overall goals and strategy regarding total compensation; and to develop a strategy for conducting the market study consistent with the goals and strategy. As part of this process, Consultant will solicit information to develop a clear understanding of key issues, including: • The types of entities (public and/or private sector entities) the City competes with for employees, and the specific entities that are the City's primary competitors, from which and to which City employees most often go. • Field- and occupation-specific issues affecting particular groups (e.g., engineering and information technology personnel) that are important to consider in designing the market study. • Weighting to be used, if any, in drawing comparisons with data from private sector employers and other public sector employers. Analyze the Market Data Consultant shall: Design a searchable and sortable Microsoft Access database for comparing pay structure information of the City, the benchmark entities, and others. Populate the database with information regarding the City's pay structures, the City-provided market data, and private sector data from published data sources, as applicable. Analyze information in the database to: • Determine the City's market position relative to the average and 50th percentile (median) of the pay range minimum, midpoint, maximum, and actual average for each benchmark job title; • Compare identified averages to the City's pay ranges to determine the City's market position for each job title and occupational group; • analyze the competitiveness of the City's actual average pay; • Segment findings to reflect, as applicable, different employer groups or industry sectors included in the study; and • Geographically adjust market data as needed for respondents outside of the metro area, using current cost of labor differentials from the Economic Reseach Institute (ERI) Geographic Assessor. On completion of the Project, provide the City with an electronic copy of the database and assign all of Consultant's right, title, and interest in the database to the City. Prepare a Report of Consultant's Findings Consultant shall: Compensation and Classification Studies Page 10 of 24 Prepare a report detailing the methodology and findings of its analysis of the market data, with the report to include, at a minimum, the following information: • Executive summary briefly describing Consultant's key findings; • Description of the study objectives and methodologies; • Analysis and findings regarding the City's competitive market position with regard to pay for each of the 134 listed benchmark positions and their associated job families; • Analysis of the City's competitive market position with regard to total compensation for each of the benchmark positions; • Tables summarizing and quantifying the City's competitive positions; • Appendices showing detailed information from the market study, arranged by position Deliverables: Fully functional comparative pay database in Microsoft Access Citv Participation Required: The City will meet with and assist Consultant in the development of the study methodology, respond to Consultant's questions and requests for clarification during the analytical process, review and provide feedback on initial draft report, and approve final report. Task 3— Recommendations Development Task Summary: In this task Consultant will recommend revisions to the City's compensation structures and amounts in light of the market analysis. In this task Consultant will Update Pay Structures and Design Recommended Salary Schedules; Recommend Pay Grade Assignments in New Pay Structures; and Determine Cost Impact. Consultant's Duties: Update Pay Structures and Design Recommended Salary Schedules Consultant shall, in consultation with the City project team: Update the City's existing pay structures and develop recommended revised salary structures for Engineering and Information Technology career families with such structures to be consistent with the market findings and the City's pay philosophy Revise the City's pay schedules by realigning ranges in light of the market data analysis. Revised schedules will consist of pay grades with minimum, midpoint, and maximum pay rates with consistent intervals between grades (between five and ten percent) and consistent range widths (between forty and sixty percent) with exact percentages to be determined following consultation with the City project team and other pertinent City stakeholders. Develop pay schedules for the Classification Groupings listed. Compensation and Classification Studies Page 1 I of 24 Recommend Pay Grade Assignments in New Pay Structures Consultant shall: Prepare and present initial recommendations for grade assignments for all jobs in the proposed revised pay structures. In particular Consultant will: • Recommend grade assignments for benchmark jobs based on the market study findings with grades to be within 5% of the market average at the midpoint; • Recommend grade assignments for non-benchmark jobs based on feedback with the City project team; • Review the grade assignments with the project team, highlighting all significant changes from the City's existing pay relationships. Following City review and feedback on initial recommendations, finalize the grade assignments as part of its final recommendations with the goal of having the updated schedules and new structures 1) be market based, 2) consider the comparable worth based on job duties and competencies, and 3) be easily understandable and usable by managers and employees. Determine Cost Impact Consultant shall: Following City approval of the updated schedules and the new pay schedules, Consultant shall calculate the initial and multi-year cost of implementation. In consultation with the project team, determine criteria to be used in placing each employee within his or her assigned grade of the revised pay structure on the day of implementation. Possible criteria may include: • Length of time the employee has been in the position; • Total length of time the employee has worked for the City; • An employee's current relative position in his or her salary range; • The City's desired market position for salaries; • Considerations related to pay compression and internal equity; • Results of recent performance appraisals. Based on the City-approved placement criteria, identify each employee's recommended salary within the applicable revised pay range and determine the first year annual cost and a multi-year plan for implementing the pay schedule changes. At City request and based on the project team's direction, model up to two different cost estimates with each estimate to reflect a different set of agreed implementation criteria, including, but not limited to a different phase-in period. City Participation Required: City will: In connection with the updating of pay structures and designing of new salary schedules, provide direction and input regarding the City's objectives and goals and review and approve the pay schedule design. Compensation and Classification Studies Page 12 of 24 In support of Consultant's recommending pay grade assignments, provide information on current pay grade assignments, respond to questions and engage in discussion necessary to make appropriate assignments, and review and approve methodology and pay grade assignments. As part of the cost impact determination, provide employee census information, furnish information on the City's fiscal ability and conditions, discuss issues related to the development implementation criteria, approve implementation criteria, provide criteria for cost model(s), and review and approve the cost model(s). Task 4—Develop Strategies for a Sustainable Compensation System Task Summary: In this task, Consultant will work with the City to develop strategies for maintaining and updating the compensation system going forward to take into account and respond to changes in market conditions as well as City objectives and needs. Consultant's Duties: Consultant shall: Facilitate discussions on successful approaches for system maintenance, including discussions on policy changes that are consistent with best practices, with discussions to address: ■ Policy changes to guide future compensation approaches ■ Identification and development of key design changes to ensure sustainability ■ Integration of decision-making processes into the City's annual budget and other business processes ■ Facilitation of discussions and briefings with key decision-makers Provide documentation of proposed changes and assist in the communication of these changes to the City's management team. Review the City's current Compensation Administration Guidelines and make recommendations for revisions that will: ■ Clearly define the approach to be used in evaluating market changes ■ Identify steps to recommend structure adjustments ■ Provide options for movement through pay ranges In consultation with the City, develop and produce a written set of guiding policies and system maintenance standards Develop and produce a set of written Administrative Guidelines for continued maintenance of the Compensation System Deliverable: Draft and final Report on Sustainability Strategies; Guiding Policies and System Maintenance Standards; and Administrative Guidelines Compensation and Classification Studies Page 13 of 24 City Participation Required: The City will meet with Consultant staff to provide direction on strategy and methodology in developing options and approaches for long-term sustainability; respond to questions and provide clarification of policies and facilitate discussion meetings to assist Consultant in completing research and facilitating discussion of options; and review Consultant's draft report, provide feedback, and approve the final report. Task 5— Present Final Results Task Summary: Conduct reference checks and background screening on finalist candidates and coordinate and assist with on-site interviews of selected finalists at City offices. Consultant's Duties: Consultant shall: Develop and deliver at least one (1) on-site presentation that addresses, at a minimum: ■ Background and reasons for the project ■ Objectives and goals of the project ■ Methodology used to conduct our analysis ■ Key findings and outcomes ■ Consultant's recommendations, including potential implications of those recommendations Provide the draft presentation for review by the City's project team After taking into consideration City comments and input, finalize the presentation Assign a senior member of Consultant's team to deliver the presentation, in conjunction with a senior member of the City's project team. Deliverables: Draft and final Presentation City Participation Required: City will review and provide feedback on the draft presentation and assign a senior member of the project team to participate in the presentation. Compensation and Classification Studies Page 14 of 24 PROJECT II—Classification Study Overview Consultant shall review the classification structure and process currently employed by the City and will research, develop, and propose changes to upgrade or replace the City's current job classification system. All proposed changes will be designed to meet the City's current and anticipated needs, to support or be integrated with the recommended compensation structures developed in connection with Project I, and to produce a structure and process that is in conformance with all applicable Federal and State employment legislation such as the Fair Labor Standards Act (FLSA), Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967 (ADEA), the Uniform Guidelines on Employee Selection Procedures (1978), and the Americans with Disabilities Act of 1990 (ADA). ■ Task I —Develop Job Analysis Questionnaires ■ Task 2 —Conduct Employee Presentations ■ Task 3 —Recommendations Development ■ Task 4—Conduct Employee Interviews ■ Task 5 —Develop and Document a Recommended Classification Structure ■ Task 6 —Recommend Individual Position Assignments to Classifications ■ Task 7 —Conduct FLSA Analysis ■ Task 8 —Design and Document a Job Evaluation Approach ■ Task 9 —Develop Job Descriptions ■ Task 10—Develop Classification Manual Task 1 —Develop Job Analysis Questionnaires Task Summary: For this task Consultant will work with the City's assigned project team to develop a questionnaire to be used to obtain information from City employees for use throughout the Project, including information bearing on job classification and FLSA status. Consultant's Duties: Consultant shall: Develop a customized Job Analysis Questionnaire (JAQ) reflecting the needs of the City and the direction of the Project Team to elicit information to be used in evaluating job series distinctions and internal equity determinations, developing job descriptions, and making FLSA determinations. Compensation and Classification Studies Page 15 of 24 Develop a customized, City-specific JAQ that asks employees to provide information regarding: ■ Essential duties and responsibilities, including approximate percentage of time associated with each duty or responsibility ■ The technology and tools used and knowledge, skills, and abilities associated with each essential duty or responsibility ■ Supervisory or work leadership duties including questions specific to FLSA exemption standards ■ Other responsibilities, such as program management and/or financial, budgetary, or administrative oversight ■ Minimum requirements for new employees in the job, such as education, experience, and certifications/licenses ■ Computer skills necessary to perform the essential functions of the job, including level of skill related to specific software, programming languages, or systems ■ Level of decision making on the job including whether the job involves using discretion and independent judgment (for FLSA exemption determinations) ■ Provide an opportunity for employees to voice their opinions and perceptions of the current classification structure ■ Physical requirements of the job (including frequency of specific physical activities and amount of lifting/moving) ■ Working environment, including exposure to risks, hazardous situations, etc. ■ Supervisor's review, which would include comments regarding the employee's answers, as well as opinions regarding the appropriateness of the current title, comparison to other jobs within a job series, and similar issues Use information collected through the JAQs and employee interviews to develop recommended changes to the classification structure and develop job descriptions, as well as to define the differences among jobs for internal equity alignment. Deliverables: Draft and finalized JAQ forms City Participation Required: City will review drafts and approve final JAQs, collect completed JAQs from managers and department directors, and sort JAQs by job title and send them to the Consultant. Task 2—Conduct Employee Presentations Task Summary: In this task, Consultant will conduct employee presentations explaining the JAQs and the overall Project. Compensation and Classification Studies Page 16 of 24 Consultant's Duties: Consultant shall: Conduct up to two (2) days of on-site employee presentations to introduce the project and to explain the JAQ process and employees' roles, explain project objectives, and answer employee questions. Distribute the JAQs, explain the intent and definitions associated with each section of the questionnaire, and provide examples. City Participation Required: City will advise employees of the JAQs and encourage attendance and participation, reserve room and arrange for audio-visual media, review and approve presentation language, and attend presentations. Task 3—Job Analysis Task Summary: For this task, Consultant will analyze data from the JAQs to begin process of developing proposed classifications. Consultant's Duties: Consultant shall: Perform a detailed analysis of the City's jobs, reviewing each JAQ within a job title and series and documenting distinguishing characteristics that define a particular job title within the job family. Characteristics to be noted include: ■ Typical tasks or duties ■ Supervisory responsibilities ■ Minimum education, experience, and certification requirements ■ Ability to make decisions that affect a work group, department, and/or City ■ Level of discretion and judgment exercised • Complexity of tasks, decisions, and actions ■ Provide an opportunity for employees to voice their opinions and ■ Results of actions ■ Other distinguishing characteristics as requested by the City City Participation Required: City will provide employee census data and information on the current job title structure in electronic format, respond to questions, and provide clarification as needed. Task 4—Conduct Employee Interviews Task Summary: In this task, Consultant will conduct a series of on-site interviews either in groups (for Compensation and Classification Studies Page 17 of 24 employees in the same job series performing similar functions and responsibilities) or individually (for single-incumbent jobs or highly specialized functions) in order to elaborate on information obtained through the JAQs and gain employee insight and input on the classification process. Consultant's Duties: Consultant will: Conduct up to two (2) days of on-site employee interviews in order to: ■ Validate and clarify information contained in the JAQs ■ Understand employees' views on the key distinguishing characteristics among jobs ■ Provide an opportunity for employees to voice their opinions and perceptions of the cuff ent classification structure City Participation Required: City will assist with selecting employees to participate, arrange for interview rooms, and facilitate scheduling and arrangements. Task 5—Develop and Document a Recommended Classification Structure Task Summary: In this task, Consultant will develop a comprehensive classification architecture and documentation explaining how it is to be used as well as how it was developed and can be modified to encompass new and different positions. Consultant's Duties: Consultant shall: Develop and document a recommended job classification structure for the City containing, at a minimum, the following information: ■ Newly revised job classification factors and an evaluation administration manual explaining how to classify jobs into an overall City wide classification structure for current and possible future job classifications or job descriptions ■ List of job titles, with titling guidelines explaining the standards to be used in including terms such as "Coordinator," "Manager," or "Director" in job titles ■ Recommended minimum qualifications and requirements (such as education, experience, certifications, and licensing) associated with each job title ■ Explanation of characteristics used in distinguishing among jobs within a job family or career path (such as key differences between a Secretary and an Administrative Assistant) ■ A list of exempt and non-exempt pay grades assigned to corresponding rankings of classifications using an empirical ranking methodology such as point factor analysis, or other widely recognized job evaluation systems Compensation and Classification Studies Page 18 of 24 ■ New job descriptions and classifications for all current job descriptions and classifications that integrate into the newly proposed classification structure system; and, ■ Detailed documentation and training for the ongoing maintenance of the classification structure system Coordinate and provide assistance with employee meetings and provide City staff with operational assistance with the compilation of surveys, reports, and other work products that result from this Project Produce and provide administrative manuals and training on the new classification system and procedures Taking into account City-provided historical data, provide recommendations regarding the methodology and procedures used by the City to classify positions, including recommended staffing levels for the Classification and Compensation Division of HR necessary to provide efficient and effective processes,. Produce a recommended classification architecture that clearly defines and documents all classifications in order to facilitate both internal equity and external market comparisons, with such classification architecture to be presented in the form of Classification Matrices categorizing jobs by job series and establishing the primary distinguishing characteristics within each series. Deliverables: Draft and finalized Classification Matrices and supporting documentation City Participation Required: City will review Consultant's draft structure and provide comments and approve the final classification structure. Task 6—Recommend Individual Position Assignments to Classifications Task Summary: Conduct reference checks and background screening on finalist candidates and coordinate and assist with on-site interviews of selected finalists at City offices. Consultant's Duties: Consultant shall: Recommend placement of each City position/employee within the structure, based on information collected from the JAQs and the interviews. Identify the most appropriate match between a position's individual responsibilities and the job responsibilities described in the classification matrices. Produce and deliver a spreadsheet (based on payroll information provided by the City's Human Resources staff) identifying each position, the incumbent employee, his/her current classification title, and Consultant's recommended classification assignment. Compensation and Classification Studies Page 19 of 24 Deliverables: Recommended classification-assignment spreadsheet City Participation Required: City will respond to questions and provide clarification as requested and shall be responsible for giving final approval for position assignments. Task 7—Conduct FLSA Analysis Task Summary: In this task, Consultant will analyze all City positions to determine whether they are subject to or exempt from the requirements of the Fair Labor Standards Act (FLSA) and note the basis for exemptions as applicable. Consultant's Duties: Consultant shall: Analyze each City position to determine its FLSA status (exempt/non-exempt) based on Department of Labor guidance on the following exemption tests: ■ Executive Exemption Administrative Exemption ■ Learned Professional Exemption ■ Creative Professional Exemption ■ Computer Employee Exemption ■ Outside Sales Exemption ■ Highly Compensated Exemption Deliver the results of its analysis in a written report containing each job's current exemption status, Consultant's recommended exemption status, indication of the exemption test(s) applicable to each recommended exempt position, brief description of facts bearing on outcome of test, and rationale for Consultant's recommendations. Deliverables: Written FLSA exemption report City Participation Required: City will provide information on current FLSA status. Task 8—Design and Document a Job Evaluation Approach Task Summary: Consultant will confer with City staff to determine the approach and philosophy the City currently uses in evaluating and classifying employment positions and analyze the City's current classifications to determine the manner in which criteria are and should be weighted in evaluating jobs and making classifications in the future. Consultant's Duties: Compensation and Classification Studies Page 20 of 24 Consultant shall: Review all existing City job descriptions and determine the relative value that the City places on position requirements and functions (compensable factors) in evaluating positions and making classifications with particular analysis of the following: ■ Formal Education ■ Experience ■ Management/Supervision ■ Human Collaboration ■ Freedom to Act ■ Technical Skills ■ Fiscal Responsibility ■ Working Conditions Using the information gained in the analysis, prepared a draft classification system including recommended placement of all City positions. Convene a Job Evaluation Team (JET) consisting of management-level City personnel to review the results of Consultant's analysis, including weighting and the initial placement of jobs within the new classification system. After taking into account the JET's input, prepare a final hierarchy reflecting sound compensation practices and the City's collective organizational values and establishing relative internal equity with compensation structure driven by market comparisons. Once the project team has reviewed and approved the details of the job evaluation system (factor definitions, level definitions, point values, etc.), apply the approach to the jobs as they are defined in the new classification structure to produce a spreadsheet that shows all job titles and Consultant's recommended level. Deliverables: Draft and finalized Job Evaluation Approach City Particivation Required: City will provide information on current job evaluation approach, review Consultant's draft and provide comments, and approve the final Job Evaluation Approach. Task 9—Develop Job Descriptions Task Summary: Consultant will review the City's existing job descriptions and prepare and present recommendations for updated job descriptions. Consultant's Duties: Consultant shall: Consult with the City's designated project team to review current job descriptions and determine whether the City wishes to maintain or modify the current format. Compensation and Classification Studies Page 21 of 24 If City elects to modify the format, assist City in developing a consistent format for all class specifications, with an easy-to-read and easy-to-update layout. Following City approval of the basic format, update job descriptions for all job titles using the information obtained from the Job Analysis Questionnaire and employee interviews and develop specifications for any new classes added to the structure as a result of the classification analysis. Deliver to City draft Job Descriptions in Microsoft Word format. Deliverables: Draft Job Descriptions City Participation Required: City will provide Consultant with current job descriptions in Microsoft Word, review the draft Job Descriptions produced by Consultant, and be responsible for finalizing Job Descriptions to reflect input from City stakeholders. Task 10—Develop Classification Manual Task Summary: Consultant will develop a position classification manual for use by the City's Human Resources Department in implementing the revised/new classification system. Consultant's Duties: Consultant shall: Develop and provide the City's project team with a draft Classification Manual that includes: ■ A summary of the general background and purpose of the manual ■ A description of the individual(s) or department(s) authorized and responsible for maintenance of the classification systems ■ Matrices showing classifications of all City positions ■ Description of the job evaluation system features, content, and application ■ Description of basic philosophy and process for making classification determinations ■ Policies and procedures for requesting a classification review or modifications/additions to classification structure or grade assignments ■ All associated forms and documents Following receipt of City input, revise and present to the City a finalized Classification Manual. Deliverables: Draft and finalized Classification Manuals City Participation Required: City will review the draft manual and provide feedback to be incorporated into the Compensation and Classification Studies Page 22 of 24 finalized Classification Manual. Compensation and Classification Studies Page 23 of 24 EXHIBIT B Compensation Schedule CLASSIFICATION AND COMPENSATION STUDY FIXED FEE PROJECT I—COMPENSATION STUDY Month One $20,000.00 Month Two $20,000.00 Month Three $20,000.00 Month Four $20,000.00 Presentation of Final Results $20,000.00 TOTAL FOR PROJECT 1 $100,000.00 PROJECT II—CLASSIFICATION STUDY* Month One $40,000.00 Month Two $40,000.00 Month Three $40,000.00 Month Four $40,000.00 Presentation of Final Results $40,000.00 TOTAL FOR PROJECT II $200,000.00 Compensation and Classification Studies Page 24 of 24 City of Fort Worth, Texas Mayor and Council Communication COUNCIL ACTION: Approved on 7/22/2014 —Ordinance No.21335-07-2014 DATE: Tuesday, July 22,2014 REFERENCE NO.: **C-26863 LOG NAME: 14PAYSTUDY SUB.IECT: Authorize Execution of Agreement with the Segal Company Western States Inc.,in the Amount of $300,000.00 to Conduct a Study of the City's Classification and Compensation Plans for General Employees and Adopt Approriation Ordinance (ALL COUNCIL DISTRICTS) RECOMMENDATION: It is recommended that the City Council: 1.Adopt the attached supplemental appropriation ordinance increasing the estimated receipts and appropriations in the General Fund—Human Resources Department in the amount of$246,475.35 and decreasing the'unassigned Fund Balance by the same amount; and 2.Authorize the execution of an Agreement with the Segal Company Western States Inc.,in the amount of $ QQ,OQ4.00 to conduct a study of the City's Classification,and Compensation Plans for General Employees. DISCUSSION: The purpose of this Mayor and Council Communication is to seek authorization to enter into a new Agreement with the Segal Company Western States Inc.,to conduct a study of the City's Classification and Compensation Plans for its general employees.As of February 24 2014,the City employs 3,745 general employees in 435 active job classifications. The current Classification and Compensation System was put in place following a study conducted by Ralph Anderson and Associates in 1995 (M&C C-15089).Prior to that time,the City had commissioned a similar Classification and Compensation Study in 1976. The City issued a Request for Proposals(RFP)on April 16 2014.The bid was advertised in the Fort Worth Star—Telegram every Wednesday starting on April 16,2014 through May 14,2014.Twenty—four vendors were solicited from the purchasing database;five responses were received. The proposals were thoroughly reviewed by an evaluation team consisting of staff from the Human Resources Department.The evaluation team ranked the proposals based on the following factors:strategy, prior experience;demonstrated understanding of tasks,availability and capacity to deliver 'services/eXperlence of proposed staff and cost.Three finalists were selected and made presentations. Following the presentations,the evaluation team determined that Segal Company Western States Inc., provides the best overall solution to the City. The study of the City'-s Classification and Compensation Plans will consist of two projects:(1)Review the City's current general-employee job classification system,research alternatives and best practices and develop and propose modifications to improve or replace the current plans/system and(2)Research,develop and recommend coinpen"sation structures for the City's general—employee exempt and non—exempt job. classifications, The project will be assisted by a functional committee consisting of department level managers and employees who will coordinate with vendor staff and City employees to ensure proper communication of the project and appropriate classification of jobs,their titles and their essential functions.The functional committee will also work with a steering committee consisting of department heads and an assistant city manager regarding approval of appropriate classification and compensation levels for positions during the project.Following completion of the project,the steering committee will present strategic and long term recommendations for final approval and will work to oversee implementation of approved recommendations. NOTE ON FUNDING—The Water and Sewer Operating Fund has identified$53,524.65 in anticipated savings in the current year's budget for its contribution toward the overall cost of the study.The remaining balance of$246,47535 will be funded from the General Fund using available fund balance. ADMINISTRATIVE CHANGE ORDER—An administrative change order or increase may be made by the City Manager;in the amount up to$50,000'.00 and does not require specific City Council approval as long as sufficient funds have been appropriated. AGREEMENT TERM—Upon City Council approval;the Agreement shall begin on July 23 2014 and end on July 22,2015.1 RENEWAL OPTIONS—The Agreement may be renewed up to four additional one—year terms at the City's option.This action does not require`specific City Council approval provided that the City Council has appropriated-sufficient funds to satisfy the City's obligations during the renewal term. FISCAL INFORMATION: The Financial Management Services Director certifies that upon approval of the above recommendations and adoption of the attached supplemental ordinance,funds will be available in the current operating budget,as appropriated,of the General Fund.An anticipated amount of$53,524.65 in savings has been identified in the Curren#.op xa�ing_bnclget,.as,appropriated,of the Water and Sewer.QperatingFun..d. FUND CENTERS: TO Fund/Account/Centers FROM Fund/Account/Centers GG01 531200 0141000 $246.475.35 PE45 531200 0601000 $26.762.33 PE45 531200 0701000 $26.762.32 GG01 531200 0141000 $246.475.35 CERTIFICATIONS: Submitted for City Manager's Office by: Susan Alanis (8180) Originating Department Head: Brian Dickerson (7783) Additional Information Contact: Harold Cates (7772) ATTACHMENTS 1. 14PAYSTUDY2014 AO(3).docx 2. RFP 14-0129 MWBE Waiver.pdf